The young man that helped was friendly and polite it was nice to have him carry the dog food to…read morethe counter and to the car, the cashier was pleasant and thanked me for coming in

Pet Supplies might appear to be a small store, BUT it is packed with amazing isles of Pet Goodies…read moreand SELF DOGGY WASH STATION, with Ample room. Pretty Eyes, (my service dog) and I have been to several Pet Supply stores and my preference thus far is Wheat Ridge, off of Wadsworth. Immediately we are greeted with smiles and how can we help. BATH PLEASE for my dog, to be clear. They hand us a bucket, ask if we prefer 3 towels, OH YES! Fortunately we have our own brushes, for all too many other patrons have taken off with what was offered for years. No Problem and off we go. Pretty Eyes is READY to get CLEANED with special shampoos and conditioners. The on duty gentleman scurried towards the back to clean the plethora of previous customers, while stating, they have been inundated with Doggy Washes this day. NO Problem for a few moment wait. I unleash my Service dog and open the gate, she is off to her favorite side, jumps in and waits. I must mention, the water hose is "Very Durable" a bit stiff in operating, although they are generous in offering aprons, expect to get a bit wet and be prepare in managing the volume first before starting the wash including your choices of shampoo/conditioners. Yet, the choices are wonderful, from Oatmeal shampoo to shampoo/conditioner in same bottle and more! Ready to towel off! They do have a LONG hose for drying, it is a pitched sound, your dog may or may not care for, HAVE YOUR TOWELS READY! This is a fun time, and NO RUSH. Their set up "A Bucket" for all the fur no longer needed, a place to toss your wet towels and leave your bucket or return the bucket to the front desk. GREAT SERVICE. There is also an extra pricing if you choose; either $14.00 per visit or if one pays up front $40.00/each bath will cost $8.00 Have fun!

I've got a picky dog when it comes to treats. She leans more heavily on savory treats, so I asked…read morewhen I got up to the counter. She immediately pointed me to the breakfast biscuits. I took two thinking my tab would be something like $3-$5 for a couple of homemade treats. Nope... only a $1 for both! Not knowing if my dog would like them I stuck with 2. But hindsight is 20/20. If I'm back in the Wheatridge neighborhood, I'll be stopping by Cosmo's for some more of those treats because they were a hit with my dog.

Love this shop!!! Always a great experience! We have been coming here for years! Great selections…read moreand great helpful staff. Ordered a pup cake and it was cute and the pups seemed to love it!

This is a fantastic local pet store with anything you could want or need for your pets. We have 2…read moreflat-coated retrievers with thick coats and love the convenience of the self-wash stations here. The staff is always super friendly, making each trip very easy on us. They have a great selection of pet food, treats, and toys. Paws 'n' Play also carries Fromm dog food, which most big box stores don't do. I highly recommend this store for anyone in the area!!

I didn't realized they had closed and walked in and the very kind worker just let us! They checked…read moreus out and were so kind about it when we had realized our mistakes! They're so kind every time we come in too.

I got my snake here and all the supplies. Great experience and they had a lot of patience with meread more

Terrible store and owner Michael Hill is a real piece of work. Animals are not housed or cared for…read moreproperly. Wife purchased a bulb today that was the incorrect bulb due to an mis communication with his clerk. Wife realized the mistake in the parking lot and went back inside to ask to return the bulb for the correct one and a refund of the difference. The clerk was clearly scared to call Mike to ask but agreed to knowing wife is a very consistent customer. Michael refused the return outright and made several snide comments to my wife belittling the business we have previously given him (she asked him why he would throw away a good customer over a $70 return) Do yourself a favor and avoid doing business with him period.

Took my dog here for the expensive groom and all he got was a shower and his nails trimmed. His…read morebreath still stink he still has gunk in his ears, they claim they couldn't express his anal glands and he was "scared" of the blow dryer. Paid $40 to have my dog bathed and trim his nails. Smh

Unfortunately, every time I go to this PetSmart, there seems to be some types of issues with the…read morestaff and the customers. This evening I noticed one of the employees that I've had difficulty dealing with (I know his name which is Sam) having a disgruntled discussion with a customer. Although the customer was a bit loud, I could hear her saying that the product she had ordered previously were all expired and to be honest if that happened to me and they were medications I would be very upset as well as this could affect the health of your pets. The employee named Sam,as well as the manager, who appeared quite disheveled, appeared to be taking out their anger at the customer because she wanted them to take accountability, but it appeared they did not care. I didn't hear the entire conversation but left the store as I have also had the same issues at this store. I no longer purchase online as things are always missing or something is wrong with the item. I normally don't leave reviews, but I am tired of being treated as this other older woman has been treated. Workers at the store never seem to care anymore. Customers are never treated with respect.

Amazing service and great selection. Was not pressured to buy things I didn't need! Plenty of…read moreparking and nice location too. Can't wait to stop back when the need arises. Helpful and knowledgeable staff. Highly recommend.

Such a great store! They have great food and toy selections and the owners are super and so…read morehelpful! Highly recommend.

I usually just stop in for crickets and heat lamp bulbs. Never had any complaints. Staff can…read moresometimes be pushy when it's near closing time but what do you expect, they are anxious to get outta there after their shift.

I'd normally give this store 3-4 stars. Service is mediocre, but haven't had much to complain about…read morehere. My rating has gone down because they've added a Flock camera to their parking lot. I don't care to have my face and license plate reported to DHS, and ICE. Disgusting.

Poor customer service and suspect return policy…read more I bought a number of items for my son to convert is lizard environment into bioactive. One of those items was a UV light that we ended up not needing. When I went to return it they told me they don't give cash refunds. The light is unused and unopened. The employee pointed to a paper taped to the counter stating that policy. The problem is that when I purchased the dirt, hides and insects, he brought everything to the counter and set it all on top of that notice. So I didn't see it. Nor would I have had the opportunity to see it as nothing placed there went into a bag. When I pointed that out he said it's written in the receipt. Which is also suspect as at that point the transaction is already complete and I had no opportunity to consider their policy at that point. I don't need $100 is store credit. And it's poor business practice to place your refund policy in one place, directly where it will be covered and unseen when checking out. If your goal is to compete and run a viable business how can you continue to lack a reasonable return policy on unused and unopened items?

I normally go to the Northglenn location of Scales N Tails which is absolutely amazing. Never any…read moreissues and incredibly welcoming customer service. I cannot say enough how this location is the exact opposite. I went it to buy crickets today, two steps into the door and a lady immediately asks me "Do you need anything or are you just looking?" Normally I love to look around these stores to see all the new animals but this location made me way too uncomfortable to even walk past the front desk. All of the workers were huddled around the front holding conversation trying to get all the customers they could out of the store as fast as they could so they could go back to their own conversations. This place treats customers like pests.

Gotten chicks from these guys for years. Great place to get chickens and feed. They have a plethora…read moreof hardy breeds that do well in Colorado weather and lay various colors of eggs too which is fun to have a rainbow in your fridge. Out of 20 chicks over the years we've never had a rooster. Love this spot

I have had the worst experiences with Wardle's and just want to warn others…read more In June 2024, as a brand new chicken owners, I bought 3 Rhode Island Red hens from them. I was not able to go into the coop with the sales associate so he just went in, grabbed whatever three hens he could get and put them in my carrier. When I got home and took them out, I noticed one could barely walk. I tried to give her some rescue 911 electrolytes in her water and access to food thinking maybe getting scooped up and put in a box and then being in a car for 15 minutes was a stress on her nervous system and she just needed some time to acclimate. I called Wardle's to tell them what happened and asked if I could switch her for another hen. The manager told me no because she could be sick... even though that meant they had just sold me a sick chicken. She struggled for weeks. We had to keep her in a separate coop and spent countless dollars on a ton of different supplements trying to figure out what was wrong with her and to keep her alive. Finally we tried Vitamin B12 and after a few days of it in her water, she able to walk normally. Although she was always a pretty sickly chicken and not even a year later we found her dead in the coop one morning (no sign of attack or any injuries). Fast forward to September of 2025. We wanted to get a few chicks to raise and integrate with our flock. Against my better judgement, we went back to Wardle's to get chicks. They only had 4 week olds and again, we weren't allowed in the room where the brooders were to pick the ones we wanted so we just told the associate how many and which breeds. We got 3 gold laced Wyandottes, a Rhode Island Red and a Barred Rock. I looked in the box and noticed one of the hens had a pretty big comb. I asked if that was normal because we definitely didn't want a rooster. They assured me it was a hen. 3 months later, our "hen" has started crowing. We can't have roosters in Lakewood so now we have to find someone to take him or cull him. It breaks my heart. Of note, since then we have ordered chicks from McMurray and Meyer's Hatchery and had really healthy, beautiful, hens. Not a single rooster. I would highly recommend ordering from a hatchery over buying any chickens from Wardle's!

visited this location just before closing (approximately 7:50 PM) to quickly buy dog food, and was…read moresurprised to find the doors already locked. The manager (Taya...) who eventually let me in appeared visibly inconvenienced and did not offer any greeting or acknowledgment, which felt inconsistent with basic customer service standards--especially during posted business hours. (8pm close) On the other hand, the associate at the front register was exceptional (blonde lady in her late 30s) --friendly, attentive, and genuinely kind. {She even took the time to offer my dog a treat, which was nice amidst the poor service at the door.} While I understand that closing procedures can be time-sensitive, interactions like the one at the door reflect directly on store leadership. I hope this feedback is taken constructively, as the contrast in service was quite noticeable. I understand, wanting to be out early, but it's important to understand your scheduled out time. -3/22/26

Staff was helpful in obtaining pro biotics for my dog.Held at store for me. Assissted with…read moredirections.Professional and kind. Store is clean and well stocked.