I've been a loyal customer for almost 4 years now. While they were the most expensive service I…read morefound, I used to think it was worth it. Patti always did a great job and I felt comfortable knowing my dog was in her hands. Tito is a Golden Doodle. He has all the characteristics that Doodles have including a tail that stands upright and has long beautiful fur. Before I dropped him off, I received an email stating that Patti would be grooming him as usual. When I picked him up after grooming, I found out Patti had someone else do it instead. I was then told they messed up his tail, but I'd receive a nominal discount. I took one look and was completely sick to my stomach. I was not about to pay a cent knowing he'd look like this for at least 6 months. I have not heard from the owner or anyone else representing the shop to discuss what happened. So I'm here to share now... I've attached 2 photos. One, how he and his tail looked after a previous grooming. The other is what they did the other day... I would not recommend their services anymore! Such a shame...

Thank you for the grooming that Pippin and Wilson, our two King Charles received yesterday. They…read morelook great and very Cavalier! Peter

First visit for 4 month old puppy. Have to get her used to this! She did great although a squirm…read moreworm and her groomer did his best. When I went to pick her up she stopped at each station as if saying bye. Just down the street - we will be back.

Unfortunately the business has really changed in the last few months and I would no longer…read morerecommend. It started with an unannounced change in acceptable forms of payment which was only made clear upon picking up my pup (no more credit cards). Then it was an unannounced change in costs for services, again, also found out after services were rendered. I called and made an appointment, showed up for the appointment today, and I was told "we don't have an appointment in the system and we're fully booked today." No attempt to right the wrong. 3 egregious issues and no change in how they treat their customers. Proceed at your own peril.

After moving across town, I had to leave my former groomer simply because the drive was no longer…read moreworkable. I found Cici's Pet Parlor, and I'm so glad I did. I have two Pomeranians. One requires a partial teddy bear cut for health reasons, and the other has a more traditional Pom cut. From the moment I arrived, the experience felt different in the best way. There were at least three staff members involved in welcoming me, and someone even opened the door for me, which may sound small, but when you're carrying two Pomeranians, it's huge. No one ever does that. I was able to do a 12:00 PM drop-off, which is so much easier on both me and my dogs than the typical 7:00 AM drop-off. That alone was a big win. They were finished by 3:30, and I received a text when they were ready. Every single dog walking out of the salon looked proud, happy, and beautiful, and my dogs were no exception. They look fantastic. One of my little Poms does appear to have had some coat damage from excessive clipping in the past, but the staff took the time to make detailed notes about her coat and clearly explained how we can improve it over the next few grooming sessions. That level of thoughtfulness and long-term care really impressed me. The staff was kind, attentive, and genuinely cared about my dogs as individuals. I would highly recommend Cici's Pet Parlor, especially if you're looking for a groomer who understands both dogs and their humans.

They always find time to trim my rat terriers nails. I just drop by and they trim her nails. Then…read morewe're on our way! Friendly professional services for reasonable prices. They are passionate about the dogs they take care of and it shows. We've used them for over 15 years with absolute satisfaction. Convenient location on the corner of Kipling and Kentucky here in Lakewood.

Laurie Ann does a fantastic grooming job with my standard poodle. She is kind and patient. She…read morediscusses the grooming plan before she grooms him. I rate her work very highly.

I had the worst experience at this location! I should have known after the first time picking up my…read morefurr babies, that something was off since my German Sheppard was limping! But, I wanted to give the place another chance. Yesterday I called, and was told that my groomer was not in, that I will have to call the next day or the groomer will reach out. I then asked what would happen if that groomer was booked at the time I need my dogs to be serviced, and was told not to worry I could get with someone else and we would get it figured out. So, today comes around and I get a call from my groomer, Mandy I believe. She asked me when I was needing services, I told her and she immediately said she was booked. Okay that's fine, well I will just get with another person then. Her response was "alright thanks for calling." Which left me dumbfounded. She definitely was just trying to get me off the phone. I then said, well I mean at this same location I will book with someone else, and again she said, oh everyone's booked. Very rude and unprofessional dialogue. I got frustrated with her customer service.. and explained I was told otherwise and before I hung up she started to apologize. She then calls my phone again and leaves me a voicemail saying she wasn't trying to be rude, but because of the way I, the customer, handled her , that I was not allowed back to their place of business. I called back and asked to speak with a manager, and she claims to be so, yet doesn't know who told me the information the day prior. If you want to avoid unprofessional customer service as well as groomers mistreating your pets, please go elsewhere. I have the voicemail and am happy to post it anywhere it gets justice.

Amazing service by Jim!!! Jim is consistently reliable and…read morealways has a smile for his customers. Thanks, Jim! Plan to continue going to Wesco.

Jim is an amazing groomer! We have been going for years and he never disappoints. He is so good…read morewith our 3 dogs!

This is a fantastic local pet store with anything you could want or need for your pets. We have 2…read moreflat-coated retrievers with thick coats and love the convenience of the self-wash stations here. The staff is always super friendly, making each trip very easy on us. They have a great selection of pet food, treats, and toys. Paws 'n' Play also carries Fromm dog food, which most big box stores don't do. I highly recommend this store for anyone in the area!!

I didn't realized they had closed and walked in and the very kind worker just let us! They checked…read moreus out and were so kind about it when we had realized our mistakes! They're so kind every time we come in too.

We've been coming here for a few years now. It can be a little pricey but I absolutely feel I get…read morewhat I pay for. Holly helped identify an escalating ear infection in our dog while she was doing his grooming. This feels so above and beyond to me. The love and care for our dog is felt. He always looks so good, smells so lovely, and he feels so much better after a groom. It's good for his health and his appearance. The staff is friendly and really do care for your pets.

We've been dog owners for 13 years and have interfaced with multiple groomers. JK's Ruff House was…read morea really poor first experience due to bad communication, partial service, and high pricing. After requesting a full grooming service (wash, nails, and haricut) for our our two puppies with the owner, the end result was dogs that looked exactly the same as when we dropped them off and $200 less in our pocket. Only after service was rendered did they bother to mention that they don't do hair cuts on puppies, but are happy to charge full price. Had this been communicated in advance, we never would have signed up for partial service, especially at full price. Avoid.

New to Denver. Tried LBD twice, almost a third time. The customer service is, at best,…read moreuncomfortable. There are lots of local options. I just wouldn't recommend this one.

This place is awesome! I have two shihtzus (they are brothers so sometimes they can be- well,…read moreassholes). I just picked them up and they have never looked better. The price is right too! I especially love that they don't put them In kennels! Highly recommend! This place is professional, clean, and efficient! Worn out pups! But they smell incredible!!