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    JK's Ruff House

    4.0 (56 reviews)

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    My pup before her grooming appt. They said she was in "bad shape" and couldn't help her. Started shaving her WITHOUT permission.
    Danielle B.

    After a bad incident with JK's ruff house I called and asked to speak to a manager/owner and explained that I wanted to understand a situation that ensued regarding my husky. They never called me back so I will just warn you about my experience. We used them 1x before and they wanted to shave her then too and we told them not to do any shaving except sanitary areas. They were extremely rude on drop off but polite upon pick up so we decided to them a second chance since they're a small business. TERRIBLE!! They tried to SHAVE MY HUSKY! My boyfriend handled the drop off and said the groomer was extremely rude and made comments about "oh wow she's in terrible shape"....I've attached a picture of her the day before her grooming appt below. After they took her back, we got a call where the groomer said my husky was crying too much to finish the shave and couldn't help her. THANK GOD SHE SPOKE UP!!! I am appalled at the negligence. Unless ordered by a vet for medical reasoning you should NEVER shave a husky!!! She is also blowing her coat, the tufts of fur come out with a gentle tug of your fingers. Which proves they didn't even try to brush her. This establishment needs to acquire some education and compassion. I would trust none of these people with my dog ever. We all deserve respect from people - and that includes our pets.

    Cooper! Cooper wasn't as bad as Tuck, but he looks amazing! Obsessed with how great they look!
    Bri M.

    Messaged the business on YELP and received a response almost immediately! They got me in that week! For my two new shih tzu puppies. They are 3.5 months old and I was nervous to take them anywhere! Let's just say, when I picked them up, they were scratching at the gate to go back in and be with the groomers! It was snowing and I was u sure about the appointment and if they would be open- I received a text from Kerry first thing in the morning and we pushed the appointment up an hour. I was SO pleased with this place. They were knowledgeable and genuine, and made me feel so comfortable. They even gave me exercises to do so I can get the puppies used to getting their faces clipped. Best part of all, they were efficient. Both pups were ready to go in an hour. I also appreciated the reminder appointment texts!

    We've been going to this place for a while now. Every time we go they never do what we ask. Simple things like don't cut my dogs eyelashes or leave her head fluffy. Despite this, we continued to go since they were simple things we could get over. The last time we went they accidentally cut a mole on my dog and it started bleeding. They had her for hours longer than they should have and wouldn't tell us why until we picked her up. Again, we were pretty understanding it was an accident and went back. Yesterday they ended up cutting her TOUNGE and had to take her to the emergency vet! Both times we were charged the full amount and just given a simple apology. Definitely won't be going back.

    I have been taking my Shih tzu, Riley to Kerry for the past 5 years! He does a wonderful job on the grooming , no matter what time of year. I inherited my aunts Shih tzu last year, now both my boys go to JK Ruffhouse. Kerry has always done a fantastic job on grooming my boys. I highly recommend him!

    Leslie F.

    We have been taking our pups (a havenese and a cavachon)to see Kerry for a few years and couldn't be happier. It's tough to find a groomer who makes the dogs feel comfortable, but we did! Highly recommend him.

    Happy Denali after her grooming!
    Brittany C.

    JK's Ruff House did an awesome job with our pup Denali! They were flexible with scheduling an after-work groom, and she is super soft, smells wonderful, and cleaned up but just as fluffy! It's also pretty affordable. This is the second location in the Highlands from the first location on 6th, and we're happy to have them in our neighborhood!

    Porter after grooming!

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    Clean and friendly environment. She did an excellent job with my pup. Would highly recommend.

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    Page 1 of 2

    Ask the Community - JK's Ruff House

    Review Highlights - JK's Ruff House

    We have been taking our pups (a havenese and a cavachon)to see Kerry for a few years and couldn't be happier.

    Mentioned in 17 reviews

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    Woof In Boots

    Woof In Boots

    (296 reviews)

    Lincoln Park, Southwest

    My impressions of Woof in Boots are mixed...some good things & some misses. The location was easy…read moreto find with street parking. The Sunday I went there was lots of parking in front and along the side streets. The facility itself seemed to need some attention & upkeep - the front glass window was cracked & the inside lobby looked a bit disorganized. In addition, customers are not allowed to tour the facility. As with most boarding places, all dogs need to have an evaluation before a reservation can be made. At this facility dogs have daycare with boarding. There is no charge for the evaluation. I made my evaluation time for drop off at 10am & pick up at 2pm on a Sunday. Thank goodness I received a reminder text the morning of because the text also said the lobby is closed from 10-4pm on Sundays. No one mentioned this when I made the appointment. I would have been very disappointed had I gotten there & it was closed. I did call & they asked if I could be there a little early & someone would be in the lobby for pickup at 2pm. I was not happy at pickup when I discovered poop all over one side, by the ear & neck on one of my dogs. The employee was surprised & apologetic, he took her in the back & gave her a bath. The employee was very friendly & personable. At Woof & Boots he said they try to be accommodating & flexible. For example, if some dogs like people more (than dogs) they allow them to hang out with the staff in the lobby, which is gated. They also offer the Bordetella Vaccine for $35 & provide a First Day Report Card with picture of your dog(s).

    I've taken Mochi here 3 times for grooming and the first 2 were wonderful. The 3rd time a groomer…read morenamed Isis completely shaved her against my wishes. They even called me about it and I said "you can cut her shorter, but please don't shave her." She shaved her. I even emailed pics of her previous cuts there for inspo. I would have rather gotten her back as is than to have them shave her like it's 100° out. Her chest is bald in spots. Her legs and beard are uneven. I'm honestly speechless. I go to Barks on Broadway to have her washed every 3-4 weeks and they do a complete blowout on her with no issues for 3 years now, but she was "too matted" to brush out (for full clarity she was a more matted, but nothing to warrant this level of shave). If you have a doodle, I would not take her to this groomer. Same review left on Google

    JK's Ruff House - groomer - Updated July 2026

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