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    Pet Wants

    5.0 (1 review)
    Closed 10:30 am - 7:30 pm

    Services - Pet Wants

    Bath and groom only

    Full grooming

    Pet haircut

    Pet Wants Photos

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    3 years ago

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    Petland Atlanta Dunwoody

    Petland Atlanta Dunwoody

    (137 reviews)

    Absolute horrible customer service. I drove a total of 4hrs to come get a puppy for our family. I…read morecalled multiple times asking if they could manually enter my credit card information because I was pending a new card in the mail as my old card would that tap, swipe, or insert. I was told multiple times that they could. I showed up. Our family found the perfect mini Goldendoodle. Filled out all the paper work and when I went to pay was told they couldn't enter the card manually. Working in IT, I knew that was a lie. I showed them how to do it on the clover Point of Sale system they use. They then told me that the owner wouldn't allow it to happen. I called Mr Hunt, the owner, and explained my situation and what I was told. He told me his employees know better and without saying, called me a liar and scammer. I told him to pull the recordings, but I doubt that will happen. He then offered his stores financial services which are absolutely ridiculous compared to what I currently have. They lost a substantial sale and a customer for life. I'm also aware that these front counter workers make money from sales. I feel bad that the girl helping my family missed out on this commission, but unfortunately the owner prevented that. I could tell she was heart broken. I should have read all of the ratings and took them to heart before driving this way. The only way Mr Hunt keeps this store running is by manipulating people into terrible financial deals.

    Petland is the largest national retailer of puppy mill puppies. This location is not excluded from…read moreall of the horrible reviews and experiences that exist all throughout the US. It's obvious the staff are pushing sales for either commission or some other incentive that is not finding perfect matches and getting animals good homes, and incredible pressure was applied to walk out with a $5050 dog right then and there. I would do explicit research before ever supporting this Petland or any other.

    Fido's Market - Another Happy family with their little Yorkies looking great following a spa day at Fido's Market - 678-240-0440

    Fido's Market

    (29 reviews)

    Terrific! I came here after my usual place cancelled on me completely last minute. My dog…read moredefinitely needed a grooming, so I desperately searched out another option in my area that actually was open on Sundays. Trust me, this is actually a tougher feat than you might imagine. When I first called, they said their groomer was not there. About half an hour later, they called me back saying he had come in unexpectedly. Yay! I rushed over. Service was very friendly here. Location was convenient. I had my dog get a summer cut and he looked sooo good when he was done. They even put a bow tie on his neck, and sprayed him with cologne. He smelled so good, and even a day later you could still smell the cologne on him. The groomer said my dog was such a delight that he would be happy to groom him any Sunday I needed. What great service! This store also carries various types of dog food, both refrigerated and non-refrigerated. You can also pick up some mats, treats, bedding, toys, you name it! So it's a great comprehensive store for your pet needs. I am glad I found this place, and would happily return.

    After 3 years of being loyal customers, grooming our dog every 6 weeks and purchasing products,…read morewe've decided to take our business elsewhere. The Owner is not interested in customer service, or good business practices for that matter. The prices keep going up, and it seems like every time we groom our dog they have a new reason to charge more. They say it's because our dog has some matting and it takes more time. Well, yeah, he has soft fine hair and it's going to matt. It's happened his whole life. They know this, he's been grooming there since 4 months. Mind you, our schnauzer is an indoor dog that lives a better life than many human beings. There's no lack of care or consideration on our part, we groom him regularly at home, with the products Fido's sold us, but it's just the nature of his hair. It started off being $5 extra, then $10 extra, then $15 extra, with no end in sight. The last time we groomed him he had the least amount of mats ever, yet they charged the biggest up charge ever. When we asked them to not perform a certain part of the grooming about a year ago, we never saw a discount for that. So this only works in their favor. As a courtesy, and a genuine attempt to avoid leaving, we tried discuss the issue with the owner before just walking away and she was very dismissive, defensive, and argumentative. She didn't make the slightest attempt to keep a customer of several years happy, a faithful customer that spends a lot more than the few dollars she's arguing about. It makes no business sense that during a pandemic business owners are treating their customers this way. It makes no mathematical sense when you add up what we spend in a year, against what this petty up charge gets them. When our original groomer at Fido's, Jack, still worked there not only did the grooming look amazing but he never charged extra. After that we've had a couple new groomers and it seems like they get to decide if they're going to charge more. Bad business model for a customer. And, unfortunately, the quality of the grooming has gone down as well over time. There are groomers all over town, so onto the next one.

    Pet Wants - petstore - Updated May 2026

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