BEWARE- DO NOT BRING YOUR DOG HERE !…read more I placed one star so this post would not be hidden. Years ago this place was awesome. Now they unprofessional / overworked - and they cannot groom. I do not know what happened but they are no longer a place I would recommend. They not only butchered my yorkiepoo's hair and left him with a few scabs, they called me the next day (I believe one of the owners, a male) told me they choose who they do business with and since I am upset about my puppy's cut then I should not bring him there anymore and he hung up. I will be reporting this business to the better business bureau and continue to spread the word.

Missy & Larry are the best groomers I've ever had. They are very knowledgeable about grooming and…read moredog health issues. I've gotten some good vet referrals for various things from them and Missy told me about a lipoma that grew in 6 months. I had been watching it for 18 months but it had enlarged noticeably so surgery was scheduled because of the location of the lipoma. I wouldn't take my dog to any other groomer. I've tried plenty of groomers and was not happy. Side note: Missy's daughter Sam left the shop years ago. Missy is the owner of Paws and Pearls.

I am a full-time traveler with a grumpy miniature schnauzer. This is the only place I can take him…read morefor grooming where he is not difficult. They also have the best schnauzer cuts. He has been groomed at different spots from FL to AK with many places in between. This is the only place that doesn't stress him out.

Trying to find a new groomer and came across furry friends. Brought my 16 year old Australian…read moreshepherd mix. She's never looked so good! She lost about 10 lbs of fur. They deshedded her, it was nice and cool in there for the dogs and the customer service was excellent. They made sure to rest her plenty because of her age.

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

Fia is awesome, our dog is a big boy and she handles him with love and care! Everyone there is…read moregreat!

Just remember that if you ever have a problem, be sure to request a phone call from the owner…read more I had a bad experience at my dog's last grooming session and I feel 100% better after talking to the owner. Thank you so much for taking the time to talk through the problems and offer resolutions, Al!

makayla is wonderful! Our pup always looks amazing, they are always very patient with him as well!read more

We love wash Café! We have a Siberian husky and a cavalier, King Charles spaniel and they do a…read morebeautiful job with both!

We gave them the benefit of doubt and tried them again after not doing the best job on our dogs…read moreshave. However I picked the dogs up this time, and she didn't even tell me that she'd massacred one of their nails. I got him home and our diabetic dog was running all over the house blood on the carpet all over the floors. It's over an hour and it has not stopped bleeding fully. When I called she was nonchalant and said "oh, it happens all the time." Well, it might not if they were capable of doing the job and didn't remove 3/4 of his nail. Will not be returning.

If you live in Milton and are looking for dog grooming services, I highly recommend At Your Bark…read moreand Paw. My dog, who is typically anxious when getting groomed, was handled with love by Riley and her team and was very calm and relaxed. My dog smells fantastic, is incredibly soft and fluffy, and even has the prettiest bandana. Riley nailed the haircut and did exactly what I asked. For all future grooming needs for my dog, we will use this adorable local pet salon.

Watch Out! Got a quote to wash and brush my mini Aussie. $75 to $130. They said it would somewhere…read morein between. They spent about 25 minutes washing my dog and brushing her. I got her back half wet. Charged me $120! I couldn't believe it...never again!

When I tried to make an appointment for my 9 year old Labrador and I said it was every two months…read moreor more I was rejected. And the same situation happened last year. Their answer was "we are not taking any more large dogs" They told me also that they had good long lasting clients that made appointments every three weeks. Customer service is disgusting Good luck with your business

Great place for our dog. We have a rescued Cane Corso/Presa Canario. Training has changed our dog's…read morelife. And, through our dog's ours!

I have used Five Star Dog Resort for about 7 years and have always had a positive experience. I…read morehave had 3 dogs trained there and use them regularly for boarding. (German Shepard, Cavalier, and Berniedoodle.). My dogs get excited when we pull up which always makes it a little easier to leave them. Grooming onsite is also a perk. My Berniedoodle went through the entire training program (2 sessions, including off leash) and is one of the most well mannered and obedient dogs I've ever had. My Cavalier is a lazy sack of potatoes! She just loves everyone, so we only did basic training and that's all she needed. It's great that you can do what you feel is best for you and your lifestyle without any pressure.

Our dog had an amazing time at Ruff House while we were on spring break for a week! Their…read morecommunication was flawless and wonderful customer service. We were nervous to leave our 11 year old vizsla behind for 7 days but they put our mind at ease. Highly recommend Ruff House!

Alright here goes my crazy…read more I strongly discourage anyone from sending their dog to Ruff House. Based on my recent experience, I do not believe they have their clients' pets' best interests at heart. Yesterday, I took my one-year-old dog to Ruff House for daycare. Unfortunately, I made a mistake and told my husband the wrong pickup time. I mistakenly thought they closed at 7:00 PM because another daycare we use has those hours. Ruff House closes at 6:00 PM. When my husband arrived at 6:15 PM, the facility was completely empty--there were no employees, no vehicles, and no one available to assist us. I spoke with the manager, Ann, the following day about the situation. The conversation began pleasantly but quickly became dismissive and confrontational. Rather than addressing my concerns, she attempted to tell me things about my dog that I know are not accurate. She also openly shifted blame onto individual employees, mentioning them by name and attributing the situation to their mistakes. During our discussion, Ann confirmed that Ruff House does not have an after-hours emergency contact number and has no plans to establish one. This was particularly concerning given that they are responsible for caring for other people's beloved pets. While I fully acknowledge that the initial pickup issue was my mistake, I was surprised that no one attempted to contact me by phone, text, or email to verify whether we were coming. I live only seven minutes from the facility and could have been there immediately. What concerned me even more was learning that boarded dogs are left unattended overnight for approximately 13 hours. According to our conversation, all employees leave at 6:00 PM, and no one returns before 7:00 AM. I understand that facilities may not be staffed 24/7, but 13 consecutive hours without on-site supervision seems excessive. When I worked at a dog daycare in college, staff remained with the animals until 9:00 PM, and morning staff arrived as early as 5:30 AM to care for them. To make matters worse, my dog was fed without my authorization or prior communication. Since returning home, he has experienced vomiting and diarrhea. After this experience, I contacted several other local dog daycare facilities, including Puppy Haven, to ask how they handle situations involving late pickups and overnight care. Their policies place a much stronger emphasis on communication with pet owners and ensuring the safety and well-being of the animals in their care. While everyone makes mistakes--including me--the way this situation was handled left me deeply disappointed and concerned. Based on my experience, I cannot recommend Ruff House. **As of today, there is no business by this name with an active business license with the State of Georgia according to the Secretary of State's website. All businesses in the state of Georgia are required to have a business license and all are searchable on the website as they are public records.**