My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

Abbey loves it when I drop her off, always fun to see all her friends! I travel often and it is…read morecomforting to know that my dog is safe and sound. I can tell how happy she is by her tail wagging and she literally jumps out of the car to the front desk to say hello when we return.

For over two years now, Crabapple Beds and Bones has been our go to place for our Moonlight, a…read moreGerman Shepherd. Christine and Kevin have welcomed Moonlight into their family from her first visit. They have been the most accommodating. While most places are hesitant to board a German Shepherd, after Moonlight met Christine, she immediately followed her commands and have bonded with both of Christine & Kevin. They play with her and take her on walks - two of Moonlight's favorite activities. Moonlight has separation anxiety issues, but she has found a second home at Crabapple Bed & Bones. For a dog who doesn't even let other people touch her, on her most recent visit, Moonlight came home nicely shampooed and groomed. Having Moonlight under Christine and Kevin's care while we are away gives us the peace of mind knowing that she is well taken care of. Many thanks to Crabapple Bed & Bones family. Sincerely, Vidya & Anu

WARNING: If you boarded your fur baby during the dates of June 9, 2022-June 12, 2022, please know…read moreyour dog has been exposed to KENNEL COUGH. As 2 of my 3 caught it at the facility. Please keep an eye on your fur babies and if they start coughing or have diarrhea, take them to the vet to get them checked! I picked up my 3 dogs yesterday and 2 of them have KENNEL COUGH!!! To say I'm upset is an understatement. I was in contact with the lady that runs the facility. She told me yesterday morning that my dog, Togo had a one short 2 cough spell but that it wasn't hindering him. I became concerned at that point. I know I am not a vet BUT I am a groomer and I have worked at a vets office before, so I do know some things. I picked the dogs up and the coughing got worse! Well to top things off my dog, Spirit started coughing. The owner wanted me to keep her informed, so I did let her know that Spirit started coughing. Then to top that off, I had to groom ALL 3 of my dogs when I got home. Now I know they are going to stink or be dirty when staying at a boarding facility BUT when my dog, Monty had dried dog poop all over his belly, that is unacceptable! They were absolutely filthy and smelled so bad! When this was mentioned to the owner (I have the messages,) all she had to say was, I'm sure that is from when Spirit had loose stool in the run. Um.....did you not clean the run? And why would not rinse off my dog? I'm not asking for a full blown bath but you could at least rinse him off! I also would like for y'all to know that even though I was notified about the one short 2 cough spell, when I picked up, my dogs where still in the same run. They had not be quarantined from other dogs in the same area as they were. I sure hope those who had dogs staying there were notified that their dogs had been exposed to not one but two dogs with kennel cough, as this is HIGHLY contagious. I even said that to the owner. I have all the messages. I want to also say that she seems to be so nonchalant about it. She has not even offered to pay for the vet bill and still charged me for boarding. Well with the timeline the way that is of when the coughing started, one of two things happened: 1. There was already a dog there with kennel cough and they failed to quarantine, notify incoming boarders and failed to properly clean/sanitize. 2. There HAD been a dog there with kennel cough and they failed to properly clean/sanitize. Either way my dogs are now very sick and refuse to eat and drink water and they did catch this virus at the boarding facility! Please DO NOT EVER USE THIS BOARDING FACILITY. I will be making sure to ask any future boarding facilities for their general cleaning procedures, to make sure this doesn't happen in the future. **Anyone is more than welcome to contact me and I am more than happy to send videos, pictures, etc.**

My dog JUMPS out of the car when I take her here to stay. I don't think I can give a better…read morereview than that! Wonderful people, reasonable pricing, great location (for the doggies!)

It hurts my heart to say that although this place looks like it is a great place to leave your love…read moreone. It's not!!! The staff who care for your furry family member should take extremely care of your animal and observe abnormal behavior in your animal from the time they arrive. I boarded my dog here twice. Each time my husband dropped her off. The first time my husband picked her up and when she got home she was coughing, vomiting and had diarrhea. I had to take her to the emergency room. The second time, I went with him to pick her up and when we got her home she had diarrhea and couple days later she started vomiting and her stool look like it had blood in it so again we had to take her to the emergency room only this time she did not make it. My baby passed away. I call the facility and spoke with a staff member to ask about any charge in her behavior and was told that she was extremely scared and was shaking. This is a behavior change. Someone should have contacted me to say that she was not happy there and was scared for her life or shaking. I understand it take money to run a facility. Yet! The first thing the staff members should realize is that these animals are our family and if something is not right with them call the owners and let us know. If only ONE staff member would have called me, I could have gotten her out of there by having transported to the hospital and my little Bella will still be here. Please think twice before you leave your love one at this boarding facility. The staff members need more training and need to know that these animals are not just dogs, they are our family. I'm crying as I am writing this review because all it took was a phone call and my baby will still be here.

My bf has been taking his dog here for both day care and boarding for several months and the last…read moretime we traveled, we decided to board both his dog and mine at Pet Lodge. I had previously taken my dog to Wagalot, closer to where I live, and they require a "trial" of daycare before you are allowed to board them. Pet Lodge didn't require that which was convenient for me but also made me a bit apprehensive about the dog population. Both dogs stayed here from Thursday evening through Monday midday and it all seemed to go great. Everything we dropped off for them was returned to us and the employees were all very nice. We had them stay in a junior suite which is $45 for the first dog and $35 for the second. My bf booked his dog for additional play sessions but since mine is lazy I decided not to. They seemed well cared for when we picked them up. The only reason for four stars instead of five is because of the lack of technology. They have an online booking system which is convenient, but it's not super user friendly and I ended up still having to email them my dogs vaccination records although I had already uploaded them. Also, there are no cameras here. A lot of boarding/daycare businesses offer that as an option which gives pet owners peace of mind. It would have been nice to have that option but definitely not a deal breaker. We will definitely continue to board and daycare the doggos here in the future.

Love this place. Awesome people. My dog likes coming here. Have used them for day boarding and…read moreovernight boarding.

After trying a few other boarding facilities, (which were not that good) I happened to be driving…read moredown the road and came across Pampered Pet Care. When I got home I looked them up on Yelp. Not many reviews but everyone was 5 stars. I was encouraged so I set up an 8am to 4pm trial run. Cue loved it. What gorgeous country grounds and the facilities were amazingly spotless. The staff is incredible. Efficient, knowledgeable and very caring are a few descriptions that head the list of many qualities they have. His first overnight was a very relived success. Yes they sent pics of him every day. I don't think his feet ever touched the ground as all the photos were of him being held by by different staff members (lol). Immaculate facilities. When I asked why no pet odors, the staff member simply replied , "the owner won't allow it". My pet will not be going anywhere else and I'm so glad he has found such a wonderful boarding facility. Thank you Pampered Pet Care for the love and kindness you give our pets and treating them like they were your own.

I respect groomers deeply and none more than Furry Friends. Cindy's team are very careful and…read morethorough. They also don't sugar coat things so take a truth pill if you think your baby just needs "a little trim" after a year. Wonderful experiences over the past 20ish years with the Furry Friends. Do try to schedule grooming weekdays to reduce the mass rush of the weekend for your pet's sake and the team's!

I am a full-time traveler with a grumpy miniature schnauzer. This is the only place I can take him…read morefor grooming where he is not difficult. They also have the best schnauzer cuts. He has been groomed at different spots from FL to AK with many places in between. This is the only place that doesn't stress him out.

Love this place! Stitch has been visiting them for her nail grind since she was a puppy. We use the…read moreself wash, which makes life so easy! Always clean and super friendly staff!!

We are so grateful to have Harrison as our regular groomer for our senior (17 yrs old) dog! Not…read moreonly does he do a terrific grooming job he is sensitive to Jack's health issues and, in fact, alerted us to a problem we had not even known was there. Jack just loves visiting with Harrison and comes home looking, and smelling, great!

My Lucy had her first grooming at Canine Chic a few days ago and I couldn't be happier. Lucy is a…read more9-year-old Maltese that I am fostering. She came to me in bad shape and I've been working hard to get her back to health. Needless to say, I was nervous to drop her off for a badly needed haircut. I really don't think she'd ever been groomed before. I was immediately at ease just walking in the door. It was calm and peaceful, and the doggies being worked on behind the glass seemed happy. Lucy was ready for pickup right on time and looked amazing. Literally like a younger version of herself. This little dog has been through so much that it nearly brought tears to my eyes to see her groomed and looking happy. I have definitely found my go-to groomer. Thank you!!

Soo as you can see I had a heart put on her at a different place they just kept it when they put…read moreher in a conti, and they didn't make her cuffs even lengths on all four legs, mud still on feet. I paid over $100 for this groom, why? It was like $85-90 for the actual groom then the other was for scissoring her, they charged me extra for scissoring her and let me tell her they still didn't even get all of the sticking out hair smooth sooo.. ‍ But I found a great wine shop out of this experience! If you need wine go to the store next door they are great!