I WOULD NOT recommend anyone to shop here. My first visit on August 3rd was amazing. The sale associate was helpful and voluntary stated that they had an "Exchange Only" store policy and that if something DID NOT work out, I was allowed to exchange the item for something else with proof of purchase (my receipt). I spent $142.20 on 5 items that day. One of the items I purchased was some dog treats. The brand of dog treats, I am familiar with and my dog enjoys. However, I decided to change the favor from chicken to bacon for her to try something new. Well, that didn't go well and my dog refused to eat them so I decided when I took her to get groomed, I would stop by and exchange the treats and purchase more items in the store. Once, I got there this past Wednesday the sale associate stated that I was NOT allowed to exchange the dog treats. As the sales associate was talking, I stop looking and made the decision to not look or purchase anything from that point on. Someone gave her the approval to exchange the dog treats eventually. However, it is not about the money or the dog treats but if you have a store policy, it needs to be applied to everyone and made available before purchase. Customer service must be top priority as well and I did not receive that on Wednesday. Therefore, I WOULD NOT recommend anyone to shop here. And to be clear the dog treats were $8.99 but I spent $142.20 and was only exchanging the dog treats. I don't care what it is or how much it cost. I spend BIG money on my dog but I cannot shop somewhere, where you pick and choose when to honor your store policy and the customer service is not right. read more