I've been getting my cat litter and food from here for a few years now and it's the best quality. I have a Persian cat and she can only eat from certain brands. I also purchase the duck and bird food here when me and my toddler want to feed the ducks right across the street by the pond. Very friendly and sweet people working here. read more

I want to support this neighborhood pet store, but the constant payment and register issues make it impossible to continue shopping here.For the past two years, almost every visit has involved a glitch with the cash registers or card systems. The employees are polite and ready with an apology the second you walk up, as if they are holding their breath hoping the equipment will work.Today was the final straw. I used Apple Cash. The money left my account immediately, but the store's system timed out before accepting it. Now, my funds are stuck in limbo, and I have to wait three to five business days for a refund through my card issuer.When I mentioned it, the representative said they are "working on their IT issues"--an excuse I have heard at least a dozen times. It seems the owners refuse to invest in a reliable payment system.I hate taking my business to big-box stores, but this shop cannot compete on basic customer service and reliability. Other small local businesses have solved these problems, so it is clearly fixable. Sadly, I cannot keep wasting my time or giving my annual business to a shop that neglects the customer experience. read more

Pet Supply - Pet Stores Near Me - Bonita, California

They're always helpful. Nice big store. Large selection of food and raw food for dogs . read more

Worker was very nice and very helpful. Answered so many questions about my pet and helped me get the pills I needed for my cat plus some treats for my dog and my cat. This is not near my house but made the trip to get great service and great products. read more

This pet supply has so many organic foods, at a great price. The variety of clean products and small businesses brings me to shop here, instead of a chain or online. They have organic food toppers my dog loves, as well as dried animal products by the register. read more

Pet Supply - Storefront - Pet Stores Near Me - Bonita, California

I stop in sometimes if I need to. The staff is always weird. I mentioned they had a good selection of items as I was paying, and it was as if I was speaking to a wall. It's very unpleasant to hand your money over to people who treat you like an NPC. Customers are real people and the polite thing to do is say (even) a few words. The inventory could be absolutely perfect, and it wouldn't make up for the bizarre customer experience. read more

Friendly staff. Clean store. Great options of items you don't usually see at other pet stores. I ordered items that weren't in the store and they called and left me multiple voicemails keeping me updated with when my order would be ready. The manager, Sky, is very nice and helpful. I'd return if I'm in the area! read more

I LOVE this store, and the staff are like family to me and especially my dog, Pete. I have never felt compelled to leave a comment or review on a business before, and I can't bring myself to leave a 1-star, because I don't want it to reflect on the amazing staff, but the owners or management of this store are corporatizing this absolute GEM of a mom-and-pop small business with uniforms, and ignoring the community their business is in. We love shopping at this small business because the staff has personality! Now they have to wear these dumpy, ill-fitting, light green t-shirts... If you're going to make your employees wear uniforms, put some effort into it, or leave them alone! And why is the logo on the back where no one can see it? Lame. I've also heard some of the potential "improvements" that may come to the store. Here are my suggestions: 1. DRIVE DOWN BONITA RD. -- we don't need another dog grooming space - there's 5 between the Pet Supply and the 805, including a self-dog wash. 2. GIVE UP THE LAME UNIFORM. Invest in your employees instead. You have an INCREDIBLE staff. Every single one of them deserves a pay increase. They want to be there - you should value them. 3. EXTENDING HOURS. Open an hour earlier, don't stay open an hour later. No one is shopping in Bonita at 8pm... but they absolutely will at 8am. Also, there are far too many young women on staff for them to be closing late at night, in the dark. Not only is that unsafe, it's negligent as a business owner. I know this review is long-winded, but I have been shopping at this store for a decade, and I love my community. I don't want to see this incredible small business ruined by management that doesn't understand the needs of Bonita, and the staff of Pet Supply. I really just want the business to thrive, because I know the staff all really love their workplace. If management would like to reach out, your Bonita Store managers know me and my phone number. I would be happy to chat! read more

"Has all the feelings of an old-fashioned, cozy hardware store located in a small town's downtown district, except this is a pet supply business." Allow me to start off by stating that the customer service at this establishment is beyond supreme and eloquent. Each time I visit, I am always greeted with a generous welcoming by the employees. In addition, employees will go out of their way to offer assistance if you are at an aisle and browsing around.....how awesome is that? The size of the store is impeccable, as it's not too large or overwhelming, compared to other stores that cater to pets. The store is always hygienic! The staff definitely takes care of the cleanliness because I've never seen the store cluttered or unorganized. The selection of their products are ample and accommodating as well. My dog adores the Solid Gold products. And, if he store is out of Solid Gold, I was informed by an employee that the store will usually receive a re-up for solid gold shipments on Thursdays, FYI. Moreover, the store carries very excellent pet toys, treats, accessories, bathing products and so much more! The parking lot is shared with other local businesses, and it will be a bit crowded on Fridays and weekends but it's fine because the structure of the parking lot was created to have an easy walk to all stores in that vicinity. I am so glad I reside in Bonita with an easy commute to this store! So, with all of this being typed, I highly and gushingly recommend visitng "Pet Supply" located in San Diego's finest unincorporated community in the South Bay, Bonita. Animal lovers will not be let down. Than you for taking the time to read my review. Au Revoir! read more

Best Pet store in Bonita! Staff is always friendly and helpful. They carry quality products and I always find what I need for my pets.

ok first off everyone is so kind and helpful here. l love shopping this establishmen. But l noticed the other day all of a sudden all the employees had the same clothes on. Very drab uniforms and l think it just looked bad! They now are wearing ugly frumpy Tshirts! it dosent suit the cheery disposition of the people in the shop, why not a cute checkered apron or just anything other than that. l think if l had to wear that uniform it would be depressing!! l hope that Pet Supply can stop with the ugly T-shirts so l can enjoy shopping there again. read more

Nice local pet supply store and kind staff. I buy my freeze dried raw foods here! Hoping they can expand in their frozen raw food selections! read more

Pet Supply has all of the food that our cats need and their prices are reasonable. It is definitely worth the drive for us. It's nice to support family-owned businesses that really seem to care about the welfare of pets. If you really want to go crazy, visit their Fountain Valley location. Their Cat Country alone is the size of this store. The FV location hosts cat and rabbit adoptions, too. COVID update: Despite what their website says, their hours are 10 am to 6 pm every day. read more

Pet Supply - COVID hours - Pet Stores Near Me - Bonita, California

This place was so memorable to me back when it first opened. I thought it added a special "local" flare to this area. I moved to North Park and was forced to get used to other pet supplies but none were quite as great as this one. So now that I'm back in this neighborhood due to the passing of my father, I had to readjust to all my "local" goods. I was at least happy to be back at this pet supply because I remember it being great. For the most part it is... depending on which girl wearing tribal leggings is working. You need to make sure that the front face of your store is pleasant and that girl isn't. A few young girls work there and they all seem akin to each other but only one of them is sour and apathetic. I felt like I had to console her misery for having to scan a few cans. Who shit in your pancakes sweetheart? It's not like she bagged the cans for me or lugged them around like I did. I just had a simple transaction and the girl sweeping the store was way more helpful and friendly to me even though she wasn't the one scanning my items. Next time I come in, I'll mentally prepare to feel like such a bug even though my purchase is keeping her employed. I'll shop for the great selection of food but I'll go mute and apathetic just like she does when I get to the register. read more

I've been to a lot of pet stores in San Diego, but Pet Supply in Bonita is by far the best. The staff is friendly and knowledgeable, the selection is wide, and the prices are reasonable. I recently adopted a new puppy, and I needed to get all of the essentials. I went to Pet Supply in Bonita, and the staff was so helpful. They helped me choose the right food, toys, and supplies for my puppy. They also gave me some great advice on how to care for him. I'm so glad I found Pet Supply in Bonita. It's the best pet store in San Diego, and I highly recommend it to anyone who has a pet. read more

I accompanied a friend here to get some supplies for her dog who was having tummy-related problems. Mostly accustomed to the big chain pet supply stores, it was great to check out this location and support it, especially since it's a family-owned business. After perusing the aisles, we found the section to help with stomach issues. There was a decent amount of inventory for this and were able to find what we needed. We also decided to take a closer look at the dog food selection and were impressed with the variety and gourmet offerings. Sure, you could find the big name brand stuff at the supermarket but Bonita Pet Supply offers so much more than that. What also impressed me was when we went to pay for the items and asked for advice on the best way to administer the medicine. The staff was so friendly and helpful! They took the time to look over the medicine and noted that since it doesn't have any flavoring (as opposed to having chicken fat or the equivalent) that there's a possibility her dog might not readily take it and that using a plastic syringe would be ideal. They would've offered one but happened to be out that day. Despite that, they gave very helpful advice and I'm happy to report that the medicine was successfully given (and doggy stomach problems relieved!). Definitely worth coming here for the great customer service and nice selection of products. Also fun fact- the other locations for this particular pet store are all in the OC so pretty cool that the only SD location is in Bonita! read more

I absolutely LOVE Bonita Pet Supply in BONITA ;-) I have bought all my dog's food & treat's from them for the past 15 yrs & everyone makes you feel like family & takes such GREAT care of all our need's ~ and my dog Kainani LOVES THEM .......... I moved to Hawaii 5 yrs ago & I fly back to S D to buy my spoiled boxer boy's goat's milk & treats ~ SKY is always the most helpful , sweetest person ever & order's my goats milk to insure they have enough for my purchase . Hawaii does NOT sell goat's milk . SKY , I appreciate your AMAZING customer service & ALWAYS with a smile & much sincere kindness ...Thank you for having such a awesome staff as well & also LOVE Isiah...... My daughter buys all her pet food there & said EVERYONE IS ALWAYS EXTREMELY helpful & friendly ... Thank you SKY Terri & Kainani read more

Came here to get a couple of things for our new puppy. The two ladies working here were super helpful with suggestions and really good with our scared puppy. We usually go to Petco but this place has the same selection of quality dog food at the same prices without the junky stuff the bigger chains carry so we'll be making an effort to come here in future. read more

We absolutely LOVE this Pet Supply Store! We used to shop at numerous stores both online and brick & mortar shops to purchase different brands of dog food, snacks, apparel, etc. All we had to do was shop at Bonita Pet Supply. They carry products our dog uses such as: Nature's Logic, Stella & Chewy's, The Natural Dog Company, etc. The best thing we love is their service; we've always been treated well by all their staff! They've never been out of stock for the products we buy regularly, so they're on top of their inventory. They also accept AMEX method of payment, something many small businesses have opted not to accept these days. Something we found which we don't like: parking during busy times can be challenging. Our dog loves coming here whenever we come to stock up on her products. If you own a pet, and live in the National City, Bonita, or Chula Vista area, you should give them a try! Their prices are also competitive. Sure wish we stopped in one day, we only wish we'd stopped by sooner. read more

This is the best pet supply store! I walked into the place overwhelmed by the vast offerings and unsure where to start, but thanks to the very sweet and knowledgeable staff, within minutes I had everything I needed for my new puppy from raw goat milk formula to a cute carrier with a side window, from kosher wheat- and soy-free puppy food to organic toys! Bonita Pet Supply stocks things I can't find at the bigger pet stores and the people here take a real interest in their customers and their pets. I don't need to shop anywhere else for my pup. read more

Just left this store from shopping for the first time and I will not be going back if possible. Sebastian was the young guy up front. I asked him if the food I was buying was good or if he had feedback. His responds was all I can do is read the label!!! Seriously why even bother having this kid up front when he has zero customer service skills!! read more

Can't say enough about this place. Just walk in and get greeted by the friendly staff and the selection is great. Just. Go. See. Them. Check them out read more

The best customer service and generally fantastic store for your fur baby. I came in to buy some ice cream for my dog and mentioned that it was her birthday. The store clerk was so excited to hear and gave my pup some treat samples. Thank you so much for the generosity; I never expected that type treatment for myself and my pup. Thank you. read more

Visited the store three times and all three times employees weren't wearing masks. If your employee don't care enough about the health of others then I'll be ordering my pet supplies from Chewy.com. I like shopping local but cannot tolerate the disrespect that is being show in your store. read more

The 5 stars are no lie folks. This place has everything! Customer service was fantastic. Go check it out! You will not be disappointed! read more

I love this pet store and the staff! They have a lot of great quality and natural pet food in very competitive pricing with local Petco and Petsmart. You'll find tons of brands that have very great, grain free and preservative free can foods for less than a dollar. When I told the staff that my cat is having trouble eating her food, they gave me tons of big samples of both dry and wet food for free to see if my cat will like it. I feel that at Pet Supply, the staff really care and give heart to heart advise of products that will take care of your pet! Thank you Pet Supply! read more

When I first adopted my dog Luciano was able to set me up with the appropriate dog food for her, leash, and kennel. He also made great recommendations on treats for training and the appropriate way to feed my dog. As a first time dog owner I really appreciated his help and knowledge. Also, came here for my cat tree :) reasonable price and she loves it. Thanks again for your help! I definitely recommend coming here if you want the best for your pet. :) read more

Pet Supply - Only the best for my cat. - Pet Stores Near Me - Bonita, California

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This place is great. Everyone that works there is extremely helpful and willing to spend the extra time answering each and everyone of your questions. No better pet store in San Diego. read more

Very helpful employees, extensive collection of food brands, nice store layout. Would love to see more sales, the pricing is competitive but it's at the higher end of competitive. read more

I needed dog food and petco was close so I came to pet supplies, usually I get natural balance for small breeds And it's so hard to find but this place had it and it was cheap almost 5 dollars less When I came in the gentlemen helped me find what I was looking for and even have me a discount. He also gave me a couple treats to give to my dog for free!! read more

Pet Supply - Getting dog food - Pet Stores Near Me - Bonita, California

Wonderful business caring employees and the owner is awesome!! I appreciate the help they give me during my shopping time with my dog !! Here is my Lexi as a mermaid read more

Pet Supply - Pet Stores Near Me - Bonita, California

Customer service here is always wonderful! Each time I've go they have gone out of their way to help me and answer any questions I had. They have so many options for whatever you are looking for. My puppy loves coming here too because they give him treats and pets whenever he visits. read more

WOW! Being a mother of two dogs and living in Bonita, I've been waiting for this pet store to open since I saw the sign in their window this winter. Well, they are open and I am amazed and elated over the selection. I walk in and I'm immediately impressed by the amount of space. An employee greets me right away and apologizes for the mess, as they are still unpacking and getting things sorted, displayed and marked. They carry my EVO brand which I have normally had to drive over to Spring Valley to get. Wow, again. I pick up a package of natural chew treats I normally buy online for $24.99 and am overjoyed that it's only $18.99! Another employee also greets me and tells me she can help me find anything and to excuse the mess again. For serious, don't worry about that. You can tell they are going to have everything you need for your pet(s). At check out, I mention that I'm going to Yelp the business and I'm told that they will special order pretty much anything you need and match any price you can find. I'm in doggie heaven! Bonita Yelpers, please support this business. :D read more

I try my best not to give out 5 star reviews unless the business truly deserves it; Bonita Pet Supply is one of those businesses. If you're looking for dog food, cat food, toys, leashes, bones, bird seed, and pretty much anything under the sun when it comes to your animals (including horses!), Bonita Pet Supply will easily outdo Petco, Petsmart and all the other major companies. The other reviewers aren't lying when they say this place is great. From the selection to the competitive prices to the lovely customer service. *TIP: They have a program here that if you buy 10 bags of dog food, you get one free. Just have to give your phone number! I'm happy to do business with Bonita Pet Supply and will continue to buy anything I need for my dog here. SUPPORT SMALL BUSINESSES! read more

i love this place! everyone is super helpful in finding things that you need for your animal friends. and their prices are cheaper than other places as well. i knew i needed something to help my bulldog's nose. it gets dry and doesn't self moisturize but i wasn't sure what to ask for. a gentleman helped me and knew exactly what to show and walked me to where the item would be. another plus is that he didn't try to push the more expensive option on me. they have lots of different options for foods, treats, and toys and have really cute harnesses, leashes, and collars as well. i spoil my little girl so it's great that they have lots of cute girly options that aren't necessarily pink. my boyfriend buys her canidae food here. it's a great deal and is cheaper than buying from other pet stores. read more

Usually come here once every week and a half. They also have the dog food in stock which is awesome. The staff is really helpful in answering any questions you have. Definitely will be a repeat customer. read more

What a great find. We were heading to another pet store when we saw this one and decided to give it a try. The people were very friendly and they had a great selection of leashes, which is what we were looking for. The prices were very good. They also have things for other animals like horses, and bunnies. We were visiting the area and ended up going there a couple of times. We will definitely come back when we are in the area. read more

Got a pet? Do not sweat! This place has it all AND at better prices and service than the big stores (you know who you are). Very friendly, knowledgable and helpful with my needs. I come here twice a month and it is always fast and easy read more

I love this pet supply store. We used to have to order our dog food from a online store until we found this store which carries every kind of healthy grain free food you can think of. My favorite thing about the store is Maryana who helped me sooo much today. I had purchased the wrong allergy test and she was able to let me exchange it. Then she showed me all these products and foods to try for my poor problem child who started developing food/flea allergies and gave me some tips to keep it from getting worse and hopefully to get better! She also gave me a flyer for the free animal clinics they have on Saturdays at the store. Everyone in the store is such a big help not just Maryana but she helped me so much today I couldn't be anymore thankful for all the tips and tricks she gave me today Definitely my favorite pet supply store ever! read more

they have an array of products, good prices, and their employees are knowledgable and super nice! I told them it was my dogs birthday and they gave me a free goodies bag for her :) support this business, they definitely deserve it! read more

Pet Supply - they let me take a picture with their unofficial mascot whatta cutie! - Pet Stores Near Me - Bonita, California