Jodi works there and is so sweet! What great customer service. Very helpful and personable. She cares about people and that's not something you always always find in customer service. It's clear she brings a lot of kindness into the world, and her family has every reason to be proud. read more

Always super friendly people working there and very helpful with any questions I've had. Our boy Happy loves going to go pick out his toys and getting treats. read more

Pet Supplies Plus Lodi - Pet Stores Near Me - Lodi, California

I love this place. The self-wash is a lifesaver -- I bring my dog here between grooming sessions, especially if she gets dirty after playtime. It is so easy, clean, and convenient. I also have four parakeets who go crazy for the treats, toys, and food from this store. The selection is great and always stocked. We have even bought some beautiful fish from this store. The staff is always so kind and welcoming. They make you feel right at home and never rush or ignore you. I truly appreciate how helpful they are every time I visit. This is our go-to pet shop, and I definitely recommend it to other pet families in Lodi. read more

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Best service anywhere!! Great selection, good prices and such great people working there! read more

Came here to try the self-service dog wash. Really convenient, especially if you have larger dogs like I do. I wish I could've brought all my dogs at once and just let my others hangout while they take turns getting a bath. I'll have to go back. There are two stand up tubs and one low tub. The lower tub is nice in that your dog can jump right in, but you might get more wet using this one. It doesn't have the bath wall to shield you from your dog splashing water or the water from splashing you, so bathe with caution (lol). They provide various soaps, deodorizing sprays, and towels. You can also feel free to use your own shampoo. It's a great time to brush your dog if they have a lot of third hairs. One wash is $14 or you can get 5 washes for $50. read more

I came to pet supplies so i can wash my dog because he has anxiety. I got a toy from there that actually lasts. I got the toy about 2 months ago. They must of rearrange things so I asked for help. The coworker named Danny did not offer any type of help on looking for this toy. Made excuses about we dont sell that type here. Straight laziness. I finally found it. It was behind other toys. Really bad customer service...... might have to go back to petco. read more

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We have always been greeted pleasantly upon entering the store. On our recent visit we were immediately led to the row where head cones for dogs were. Then the staff explained the pro and cons of the different choices and we selected the one we thought was best for our dog. It has worked perfectly and our dog can no longer bite and scratch his affected areas. Thank you so much for your knowledge and suggestions. read more

We love the self serve dog wash station!! Staff are always super friendly when we visit. Great store!! read more

Pet Supplies Plus Lodi - Dog wash station. - Pet Stores Near Me - Lodi, California

Great prices, wide variety, friendly staff. The store is clean. The self wash stations for dogs is extremely easy to use and has everything you need. read more

Staff here are always pleasant and willing to help customers with getting products that might be out of reach. Other local stores have staff that seem to find it an effort to assist you. read more

Today I did an exchange , the poor guy did everything the corporate structure wanted him to do it was a little time consuming but everything went well they honored their exchange policy and I will keep my business there! read more

Everyone's always kind. I love using their dog wash stations! Very affordable and perfect for us

Love love love this place. They've the best staff ever attentive and helpful. I was trying on a new dog harness and the veterinarian just stopped by to explain to me how to put it on! The prices are comparable to other stores but I do think that the quality is better. I would much prefer this place to Petsmart or Petco. Would visit you again anytime I'm in the area read more

Pet Supplies Plus Lodi - Pet Stores Near Me - Lodi, California

I always have a positive experience when visiting the Lodi store. The staff is friendly, knowledgeable, helpful and courteous. Happy to recommend to family, friends, neighbors and beyond. read more

I went to Pet supplies Plus in Lodi to get a harness for my dog. The Manager Jeff helped me. He made sure it fit Winston just right. He was also very gentle and patient with him. Would recommend this place . read more

Excellent customer service with knowledgeable staff! This location is always stocked and they have a large selection of goodies! Plenty of parking! Make a stop here for all your pet needs! They have stuff for your cats, dogs, fish and little critters! read more

The customer service is the best. Carole was a great help! I highly recommend this store for all your pets needs.

Nice people, offer matching prices, clean place with a large variety on everything, thanks guys

I love coming here! Always great customer service and the employee Jordan is always so kind and willing to help! Will be coming back!

Everyone is so kind and helpful. I was in search of a self doggy wash - I'm passing through town & doggy was a bit stinky. Since I'm not from around here and most all groomers need vaccination record (note to self). My doggy is fully vaccinated just couldn't prove it so I couldn't take my dog to any of the local groomers after 2 failed visit to one location . Anyhow leaving this particular location after having made appt. & Informed them I was from out of town the previous day when I made appt in person made I saw a banner advertising their groomer and vet services- I made a u turn and was on my way. I was immediately greeted & I asked for self doggy wash She pointed me in the right direction & doggy was bathed - they had all I needed different shampoo for all doggie needs. I used the oatmeal and deodorizer- my dog was smelling so good. He also felt good after his bath. A gentleman Eve came to check on us to make sure we had everything we needed. Dried up my doggie and finished up spraying him with a lavender Spray - 2 days later he is still smelling good. He's a Doberman pinscher so not a small dog Couldn't be happier with this place Thank you read more

Employees friendly and knowledgeable, store is nice and neat. Very friendly, easy visit! Would recommend this place over petco or petsmart.

Nice, helpful, knowledgeable staff. I recently got a rescue kitten after my 18 year old kitty's death (of old age). The staff was sweet and helped me pick out kitty items, i.e., wet and dry food, scratcher and teeny tiny collar. read more

The staff is always friendly and helpful, I find everything I need for my pets. And they always offer to help to put my shopping in my car. Outstanding service from all the staff members. read more

As far as I'm concerned, Pet Supplies is THE pet supply store to go in Lodi!! You can't beat the prices, but far more importantly to me and my family, is that you can't beat the sincere, customer service!!! Phil Litts Lodi, CA read more

Good thing about the store is the variety they carry. Actually had the food I feed my dog. The bad, a little over a dollar per pound higher than I usually pay for the same food. Works if you wait too long to order from a more reasonable vender. read more

This has been one of the best pet stores to do business with. We order our pet food online and use the pick up at the store. They bring it out so quick and always so friendly. Even better we usually get a discount coupon to go with it. read more

I have been doing curbside pickup for awhile. Always curtious employees bringing out my dog food. Always in stock and I love their rewards program read more

I go to this store for a few reasons: the people are friendly and helpful, the store is close to my house, and the prices and selection are great. They always have some sort of deal or sale. My pet is very picky and when I bought some pellets for him he refused to eat them. The store let me return the food and find another food that he would eat. I've been going here for 3 years and only once have they been out of an item I wanted. They're very good at keeping items in stock. read more

Pet Supplies Plus Lodi - My picky eater, Jack. - Pet Stores Near Me - Lodi, California

Back and mess saver place. I take my dog there for her bath. The tall tub lets me stand up straight. A blessing when you have a bad back. Simply wash your pet and leave the mess. read more

I use the self dog wash station here and it's amazing! I bought the package of 5 washes for $40 so it averages about $8 a wash! Totally worth it. There are two different sized bins for washing if you have small or large dogs. They provide regular shampoo, deodorizing shampoo, oatmeal shampoo, conditioner, towels, waterproof aprons and one grooming blow dryer for each bin. Every time we go we are welcomed and told to use a bin right away. Great service and very cheap compared to professional grooming if you're in a pinch. read more

Thank you Pet Supply Plus Great customer service Especially Jake who helped me with my lil dog Panda, who was in much pain. I'm so very relieved knowing I can go for help and supplies for my lil guys read more

Pet Supplies Plus Lodi - My Sugar and Panda - Pet Stores Near Me - Lodi, California

Very helpful, friendly and more than willing to share their experiences with animals! there is another pet supply in Stockton, but I would rather go out here read more

GREAT STORE deserving 10 STARS! Love the sales, love the employees, perfect location, easy to find everything, happy environment!

This is a great place to take care of all of your pet supply needs! Friendly, helpful staff!

Pet wash station was very easy to use. Really appreciated the provided towels and variety of shampoos!

Love the vibe every time I come there. Employees are always cheerful and wanting to help.

Excellent Customer Service! This was my first time in this store. I was there with my puppy for the VIP vaccination clinic located within their store. First of all, Pet Supplies Plus is huge with plenty of polite, helpful employees on hand to help you find anything you might need. That's not to say they were standing around - anything but! They were all VERY busy putting out merchandise and such - but each one would greet me and ask if they could help in anyway. I decided to ask about a toy for which I'd previously searched several large national chain stores in Lodi, Elk Grove and at least two up in Sacramento. I asked one of their friendly employees if they might have an Extra Small Kong in pink for my tiny Yorkie girl. "Yes, we've got one of those." I'd heard that before - inevitably it would turn out to be a regular size "small." But, lo and behold they actually had, in stock, that holiest (at least to me) of all kongs - the seemingly mythical XS PINK KONG!! So if you haven't checked them out yet - please do. Their shelves are all neat and fronted, the store is immaculate and their employees are miracle workers. read more

Pet Supplies Plus Lodi - Pet Stores Near Me - Lodi, California

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On September 30,2022 at 2:33 pm my daughter and I walked in to pets supplies plus Lodi to use the u bath dog station. Both were in use so the associate Jordon gave us the clipboard to sign in and advised us that as soon as on became available we would be called. We went outside to wait and at 3:10 we walked up to the store to see how much more of a wait we would have. The station was being used by a Caucasian woman. (We are Hispanic) we received no call and when we asked for a refund they said we were not signed in but we were my daughter and I pointed out the name. I have never felt so disrespected. Why have a list and assure customers they will be called once it's there turn. When clearly it's based on race. We waited over 30 minutes just to be bumped out place based on ethnicity. Never again will I send a dollar in this store again if this is their practices. read more

Great place for your pet needs. They are always helpful and friendly as well. The only bummer that they don't have the pet wash station working any more... read more

Without fail, the folks at PSP are GENUINELY welcoming, knowledgeable and helpful in every possible way, often "going the extra mile" to provide top-notch customer service!! (A big shout-out to CAROL and ANTHONY! ;) ) I don't set foot in any other local pet store because frankly, no one else comes close to their level of customer care! The online shopping, regular coupons and discounts are SO helpful in these inflationary times and the dog wash is a godsend!!!!!!!! Y'all feel like family and treating customers as valued and appreciated people makes all the difference. THANK YOU FOR ALL YOU DO! read more