This place is legit! All of the workers have so much knowledge. We were debating getting my son a…read moresnake of bearded dragon or a sand boa. Can't remember the girls name that helped us, but she went over EVERYTHING. She's had snakes for years so her knowledge was so helpful to us. We ended up getting a beautiful baby ball python. We bought everything there. Definitely more expertise than at a big pet store. Highly recommend this place if you're considering reptiles as pets.

Came in to the Serpentarium last week with my baby bull snake I had purchased recently off of morph…read moremarket. My snake had multiple layers of stuck shed from poor husbandry from the previous owner. Staff was super knowledgeable and helpful with providing remedies to remove that stuck shed. Purchased a humid hide and moss that was recommended. The snake sat in that humid hide for about a week and finally today she was able to have a full and complete shed! Super grateful we could solve this issue before it became a more serious problem like scale rot. I hope the owners read this! Thanks again!

Jodi works there and is so sweet! What great customer service. Very helpful and personable. She…read morecares about people and that's not something you always always find in customer service. It's clear she brings a lot of kindness into the world, and her family has every reason to be proud.

Always super friendly people working there and very helpful with any questions I've had. Our boy…read moreHappy loves going to go pick out his toys and getting treats.

I take my baby Milo every month and half or two to their groomers and have never been disappointed!…read moreI've been taking him since he was about a year old and he gets just as happy to see the staff as they get to see him. He can get pretty dirty playing with our bigger dogs, but he always comes back to me super duper clean and happy. Around some holidays you can get a package with a scented spritz and a bandana to match the occasion. This photo was from around Christmas time, he got a gingerbread spritz and a gingerbread bandana .. which he and i loved. Not to mention their PetCo Vital Care+ has a lot of benefits! Every 8th groom is free! As well as discounted items through the store, coupons to use on your next purchases and grooming appointments! You can also use the rewards at their Vet locations, however this one does not have one.

They definitely need to work on their customer service. Went in for a few fish. The guy refused to…read moresell me any fish because I only had a five gallon tank and that "wasn't the ideal situation for them." I even asked if I could just have 2-3 feeder fish because my kids were really excited and we wanted to have fish for this evening. He still said no, they wouldn't be happy there. In my tank. Made for fish. Finally we just walked out. It was unreal.

I have owned birds my entire life. I grew up with birds and I recently added a pineapple Conure to…read moreour family. Every single time I come into the shop I never leave disappointed. They answer every single one of my questions and I ask a lot of questions. They are incredibly knowledgeable and truly care for the well-being and happiness of the birds They always give me great recommendations and are incredibly helpful. I can't recommend this shop enough!! I am so happy to have this shop so close to home. I refuse to go shop for my feathered babies anywhere's else!!!

One star goes to the birds…read more I love these birds, this place is so noisy it might make you go crazy! There was one there that would scream at me when I entered the room and wouldn't stop until I got up to his cage. When I walked away, he'd scream again. For me, this was a source of enjoyment and entertainment. Minus 4 stars because the people working here are serious BIRD SNOBS. We got dirty looks when we walked in and dirtier ones when I asked a question. Jeez.

I went in looking for a "step up" bird from my parakeets and kind of had my sights set on a green…read morecheek conure or a sun conure. After talking to both of the owners over the course of a couple of days, I decided to go with their suggestion of a Dusky Conure and I am so glad I did. You can tell Alexis and Jocelyn really care about the birds and are both super knowledgeable and so nice and patient with answering a million questions. The shop is the best bird store in the area. It's clean and the birds look so nice and healthy. They also have the best selection of natural toys, perches, etc.

What started off as a trip out of curiosity, and stayed for a good while…read more Walked in to see an open space with a few staff members, and some birds stands. Then we noticed several cages, one with a Caique Parrot. And another with a pair of Conures who jist had eggs. Later we noticed in the far room to the left right after walking in we realized, there was a whole other room with an assorted of different birds to include: Red rump Parakeets Love bird Cockatiels "Budgies" Australian Parakeets Canary's Finches The main area is where the Blue & Gold Macaws, Conures, and Caiques were. The staff were extremely helpful and were full of information, to help people determine what the best birds would be for them. Based on each bird species' temperament and needs. Two of the staff members were even kind even enough to bring out some of the multi-Conuers. So we could hold them and interact with them.

Got millets for my birdie for a cheaper cost than going to my local Petco. The birds were so loud…read moreand cute and I'm sad I can't take all of them home

Came out to the Bird Shop in Roseville to get my mom some Cockatiel feed and treats. And were…read morelooking at possible bird options for my girlfriends sister. Assorted Finches Assorted Canaries Rainbow Lorakeet Rose-Breaster Cocatkoo Green Macaw Lutino Conures These were just some of the variety of birds we saw during out visit, several of which were hangout out of there cages when we arrived. While several others were brought out that we could interact with and or hold. I liked that the larger birds were primarily hand raised, which traditionally makes them more social and pet friendly. Definitely something we were looking for, as far as temperaments, for birds. That we'd like to have out of the cage, and that were be socialized with by the family. It was a little light on the amount of birds at the time of our visit, to which one of the store reps noted to come back between March-May. As that's when a lot of breeders would be stopping in with baby birds. So there will be a larger selection coming in within the next couple of months. There was a lot a large variety of bird accessories and food options, from the mixed feed time that you could by custom quantities of. To the pre-packed treats and birds see, that came in a various sizes. Overall: Staff were very friendly and knowledgeable about the birds we inquired about. Told of the "pros & cons" of different breeds. And which ones would be the selection for the temperament of the birds and or the homes they'd need to go to.

Carters is a high tier option for aquatic animal care, the guys working here are very knowledgeable…read moreand helpful. One of the guys, Anthony is awesome, he helped us build custom drift wood pieces for our aquarium at home! He clearly loves his job, if you live in stockton highly recommend going here for animal help!

I visited this store for the first time on Friday with my mom, and unfortunately it was a very…read moreuncomfortable experience. I drove 45 minutes specifically to find Stella & Chewy's stew, which is the only brand my dogs eat. I was actually really excited at first the store is big and has a great selection. However, almost immediately after walking in, I got the feeling that we were being watched. At first I tried to ignore it, but it quickly became obvious that multiple employees were following us around, pretending to stock shelves while staying close to us the entire time. I've worked in asset protection before, so I can recognize that kind of behavior. It made me feel extremely uncomfortable and anxious, especially since I already deal with social anxiety. At one point I even told my mom I wanted to leave because it felt like they thought we were stealing, but we stayed since we didn't drive that far for nothing. When we finally checked out and were leaving, several employees stood near the entrance just staring at us, which made the situation even worse. I've never felt so judged and unwelcome in a store before. What should have been a positive first visit turned into a stressful and upsetting experience. I won't be coming back and will just continue purchasing elsewhere.

First and last time buying food for my pups here. It was PURINA puppy food. First time in my entire…read morelife finding webs and maggots in dog food. Disgusting. Despite being refunded, buying here was a waste of time, energy and money.

I bought my daughter a bird from here. She was a beautiful healthy bird. The staff was not very…read morefriendly. There was no one else in the store at the time. The women in the live animal section saw my family and I and didn't greet us or ask if we needed help she walked away. I went to the register and asked for someone and the same women that walked away was called back. It took her forever to catch our bird. She seemed scared of them. The store is very expensive and not welcoming.

Green cheek Conures African Grey Parrots…read moreUmbrella Cockatoos Macaws Indian ringneck Parakeets Caique's Larokeets Etc.... Parrotopia has a wide assortment of different Parkeets and Parrots in their establishment for you to choose from. Starting from hand raised and hand fed baby birds, to adults, to surrendered birds, to birds being boarded while their owners are away. They literally are so many to chose from, some of which are in rare colors I've never even seen or knew existed. My girlfriend actually came across this located, after visiting for the first time, several other birds stores in the Sacramento area. After she decided to took into getting a hand raised Conure for their house, and after talking to various staff at the other locations. Had settled on getting a Green Cheek Conure; more specially a "Pineapple" color variation. The main staff here are very friendly, knowledgeable, and caring when it comes to the birds they own. As soon as we walked in we saw some many individual birds out of their cages, and saw staff holding the baby birds and socializing them other staff and customers. Along with the wide variety of birds here, Parrotopia also has a wide selection of bird related items, like perches, toys, treats and food. Definitely a spot worth checking out, whether you're interested in a bird or just birth accessories.

If you want to get a parrot or thinking of getting one they are so helpful guiding you which bird…read moreIs great for your family. Or if you just want to go see them and do your research they also help you and let you hold them to see if you're comfortable.

The young woman that helped me was very knowledgeable Very patient very helpful. I'm gonna be…read morestarting 100 gallon tank soon so I was looking at supplies and fish that I'm gonna add to it. The one thing they don't have much of his plants they're a small store and they sell a lot of things quickly, but unlike Aquarium Depot they actually answer their phone. The pricing is great and the selection of rocks and driftwood is amazing. Can't wait to start my hundred gallon definitely be back here.

Came to get help with building a new tank. The staff were so helpful and gave us homework before…read moretrying to sell us anything. You can tell they actually care about fish/aquatics and want people to be successful with them. They have freshwater as well as oceanic setups and example tanks. We will definitely be back for all of our needs.