My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

Wow I just read a couple of bad reviews and I'm surprised... I HATE WHINERS.. Geez!!…read more On with my review, this place is great, Josh and Jason and everyone there are so knowledgeable about the pets and give you the one on one interaction about whatever reptiles eat, how much and when to feed. I love this place and will continue to shop here, fair prices and good quality of feeders. People don't listen to the whiners check out this place yourself and you will see what me and my partner see. They def deserve 5 stars plus!! Keep up the good work!!

Just wanted to post an update, I bought two furcifer willsii from a credible person and thought I…read morewould show you what healthy looks like. This is what a health furcifer willsii looks like. Just wanted to educate y'all since you don't seem to know what "healthy" looks like. How is it I've owned these guys for 2 months and they are fine but the one y'all sold me died in a month? Yeah because you sold a dying chameleon and refused to notice the signs, maybe y'all will learn from this, but I doubt that.

Great location for many of your reptile needs. We stopped in by chance as my girlfriend has been…read moreinterested recently in snakes, and we've gone to several other reptile establishments in the Elk Grove and Sacramento area. The staff here were very friendly and extremely helpful, throughout the two times that we've been here. They let us look at and hold a couple snakes out in the main area. While also letting looking and hold the samkes in the breeding area, and the other back area with the larger snakes and reptiles. On both occasion we were able able to see, hold and learn about at least a half dozen different ball Pythons and Boas; many of which I had never heard or or seen before. Overal: A great experience provided by the staff who are very knowledgeable as well.

These guys are not only knowledgeable but genuinely care about what they do and that's not always…read morethe case with "pet stores". Could not recommend them more!

I've been going to The Serpentarium for a while now, and it's one of those places my daughter and I…read morekeep coming back to. We're usually stopping in to grab crickets or worms for our reptiles, but it's never just a quick in-and-out. Oh, and they sell pinhead crickets, which is the only place I have found that sells these tiny guys for my baby jumpers. There's always something new to look at, and a lot of times they have a reptile out, which makes it even more fun. The staff is incredibly nice and really takes their time, especially with kids. They'll answer questions, explain things in a way that actually makes sense, and if there's a reptile that can be handled, they'll let you interact with it. One thing I really appreciate is how knowledgeable they are. They don't just sell animals, they actually care about proper care. I even noticed they carry jumping spiders with the correct habitats set up, which you don't always see at other places. Helpful tip: If you have kids who are curious about reptiles, ask questions while you're there. The staff is great about explaining things and making it a fun learning experience. It's one of those local spots that feels both fun and educational, and we've honestly never had a bad experience here.

I've been to this store a few times after a friend recommended it, especially because I was…read moreinterested in investing a decent amount of money into reptiles and wanted to work with people who were knowledgeable and passionate about what they do. I want to start by saying the women who work here have consistently been great. They are friendly, knowledgeable, helpful, and create a welcoming environment. They are the type of employees who make customers feel comfortable and respected. Unfortunately, my overall experience with this location has been disappointing from a customer service and business standpoint. On more than one occasion, I felt like I was not given the same level of attention or assistance as other customers. I felt overlooked and judged rather than welcomed, which is a terrible feeling to have when you are walking into a business ready to spend your money. During one visit, I also witnessed an interaction involving an older male employee with gauges that was very uncomfortable to watch. A customer was waiting for assistance at the counter, and instead of acknowledging her and helping her directly, he appeared to avoid assisting her and called another customer from behind her to help them first. Watching that interaction was frustrating because every customer deserves to be treated with basic respect and professionalism. I don't know the reason behind these interactions, and I won't assume someone's intentions. However, when customers repeatedly feel ignored, singled out, or treated differently, it creates an environment that does not feel welcoming. It can come across as unfair, and that is something a business should take seriously. I understand what it takes to run a business, and I know customer experience is everything. Customers are the foundation of any successful business, and every person who walks through the door should feel valued,not judged based on appearance, assumptions, or anything else. The women working here are a major positive and are the reason I still appreciate aspects of this store. However, based on my experiences, I cannot recommend this location. I would encourage people to visit other locations where the customer service and atmosphere are more consistently welcoming, respectful, and inclusive. Every customer deserves the same effort, the same respect, and the same level of service.

Jeff the owner of the store is so helpful! He gives you good knowledge on reptiles and the food…read morethey eat. Yeah at times it may be darker then others but I go there once a week for my snakes food and Jeff does get to cleaning each enclosure. I actually love his personality because he's straight forward. I think people now days are to fuc***g sensitive. I personally like things straight forward don't sugar coat things with me... He's one guy running the show. Like I said I've had my concerns at times but over all he does take care of these reptiles/animals.

Jeff and his crew did a presentation at our local park and had all the kids entertained and well…read moreinformed on the different species of lizards, turtles and snakes. My son loved it. I remember when he had his bussiness in the Tracy mall and now informed us he's located in down town Tracy. We will getting our next reptile friend from him Fasure after much knowledge and compassion he showed for these animals.

Great local pet shop, does pet sitting, excellent pricing. Definitely recommend, sponsor…read moresmall/local pet shops

Amazing place for kids and the guy was so helpful about everything ! ... and lots of fishes and…read morereptiles

This location is wonderful. They always have a full stock of products, and the sales are very good,…read moreon top of competitive prices already. The staff is top notch! I am always greeted with a smile and asked if I need help. They always offer to carry out my large bag of dog food. My favorite pet store!

I love this place. The self-wash is a lifesaver -- I bring my dog here between grooming sessions,…read moreespecially if she gets dirty after playtime. It is so easy, clean, and convenient. I also have four parakeets who go crazy for the treats, toys, and food from this store. The selection is great and always stocked. We have even bought some beautiful fish from this store. The staff is always so kind and welcoming. They make you feel right at home and never rush or ignore you. I truly appreciate how helpful they are every time I visit. This is our go-to pet shop, and I definitely recommend it to other pet families in Lodi.

I went with my son to get ourselves our first reptile, a daunting prospect for us as neither of us…read morehave ever cared for one before. The staff was so helpful in picking the right bearded dragon for us and getting everything we needed for our new journey and feeling safe caring for this sentient being. Having a species tracing back 250 million years old is amazing - dare say cosmic and little Suzuki is very loved addition to our family.

Super nice staff! Especially the worker with the purple hair! So so nice and shared lots of info on…read morethe snakes! Thanks for your help and support. A reason why I like going to this place!