Horrible experience. Uncaring and flat out hid a cut artery incident with our dog. Also missed a…read morepyrometre. Would never use this place again.

Absolutely despicable horrible place where the people do not care in the slightest about caring for…read morepets! They gave us horrible news about our dog, then raised the price to euthanize her twice, then accused us of lying when we confronted them about this, then spelled her name wrong on the paw print without even the choice to get her ashes back. Do not go here if you need caring help for your pets; they see you as an opportunity to get money, nothing more.

They responded immediately to an issue I was having trying to place an order. One of the best…read moreonline experiences I have ever had with a company. I highly recommend American Mutt USA. Customer service is excellent and the product was exactly as I hoped.

Great personal service along with the superior, made in the USA products makes this a go to website…read morefor us. Our corgis' love their food bowls and bed.

Kayla watches our dogs, we have four, every time we go out of town on vacation. She stays at our…read morehouse and takes care of our dogs and loves on them. I highly recommend her services!

Always on point with great staff and a note to Jeff O- what a loser for giving this place a one…read morestar cause of a mask mandate- wow! Yall keep up the good work!

I purchased a water tank online that initially could not be delivered by the shipper so they…read moredropped it off at the Lenoir Tractor Supply. I spoke with the Keisha and Laura who immediately arranged for another delivery. Both of these ladies were on top of it and were very understanding of my situation. The woman who delivered it to my house went above and beyond helping to unload. I could not ask for better service! So happy with my purchase and the help along the way.

Older facility that is maintained very well. Clean, and no smells typically associated with…read morekennels and grooming facilities. The staff is friendly and attentive.

Love this place . A peace of mind knowing my dog is in a safe and loving environment when I'm on…read moreholiday.

Needed to find a new vet after mine passed away. Took a recommendation from someone on FB for Dr…read more Hill. I am very glad that I did. Dr. Hill was wonderful, both with our 95 pound shepherd, who is not an easy patient, and with us. Spent lots of time, answered all of our questions, shared a lot of information. I miss Dr. Robinson terribly and never thought I woukd find anyone that compared....but I did. Very happy to have Dr. Hill and his staff taking care of my fur babies.

Had an appointment for a week, was told to bring our dog at 8am as we did, my wife took the day off…read moreso that she could drop off and pick our dog up after 2 pm the same day. We called at 2 pm and they said they were very busy and our dog would be next in line to get a cyst removed from her top left side and have her teeth brushed as she was under and to call back at 4pm. I called at 4pm and was told that our dog was not operated on and have to reschedule for the next morning, I told them that I didn't want her to stay over night as she was not accustomed to staying in a cage, they said they couldn't do the operation the next day if I took her home and but could if I left her over night, doesn't make sense! So the bottom line is if you make an appointment and take a day off it doesn't mean anything to these so called professional's but if I did that to a doctors appointment they would charge me and not be happy, I guess we just lost a days pay and need to go to another Veterinarian that is a PROFESSIONAL. My dog is very upset and so are we, will not go back to The Animal Hospital in Hickory or recommend them to anyone!

Ran in here a little late with our Great Pyrenees mix. We…read moreactually meant to go to another pet mart but I called this place by accident and we decided to give it a shot. The staff were very friendly and understanding even though we came to their self-wash station near their closing time. I didn't like their washing station quite as much as other places, simply because one station was closed and our dog kept jumping out of the bath, and having the door shut made it kind of hot and stuffy inside, but I'm glad it was available nonetheless. I was also pleased to meet a little blue conure. My son and I were admiring it but I warned him not to touch because it may bite. A staff member came by and told me the bird was actually really friendly and enjoyed being pet. He said it normally roams around on the staff shoulders throughout the day. I thought this happy bird was a great sign of employees that actually care about the animals under their care! Way to go Pet Supplies Plus!

As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness,…read moresafety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness, safety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. I have attempted to use the PP+ website to send this to review to corporate attention, however their links break at every attempt.

I'm so impressed with the passion Gina has for the German Shepherd breed! Her dogs represent what…read moreall German Shepherd lovers should strive for in this incredibly awesome dog!!! Thank you, Gina, for all you do to advance the highest quality bloodlines of the GSD and the valuable education you provide to GSD lovers like me and my husband!

I am amazed by the professionalism and compassion of Gina the owner of this establishment. She will…read morego above and beyond your expectations. Great dogs fabulous owner.