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    Paw Tales

    2.7 (14 reviews)
    Open 7:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Paw Tales

    Pet sitting

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    3 months ago

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    8 months ago

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    1 year ago

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    4 months ago

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    4 years ago

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    4 years ago

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    7 years ago

    Best groomer we've found since moving here from New Orleans. Beautiful space, wonderful staff and a happy pup.

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    11 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    PetSmart

    PetSmart

    (22 reviews)

    Staff were very friendly and helpful. The store was clean and all the animals look to be happy and…read morehealthy and well taken care of.

    This location is a real disappointment when it comes to customer service. My husband and I shopped…read morehere several times in preparation before bringing our puppy home and a few times afterward. Virtually each time we visited this Hickory location, there was at least one employee who was unprofessional or downright rude. As I recall during all these visits, we only felt the need to ask one question on one occasion about the availability and location of a product and was led to it but were left to feel as though it had been a burden for the employee. It was a very large bag of kibble, and although we could manage carrying it to checkout ourselves, it would have been nice for at least an offer to have been made for assistance. All of the other experiences involved rude employees stepping between us and products on the shelves, reaching over us while we were trying to look at or retrieve a product while "assisting another customer," and just a general atmosphere that employees would rather be anywhere but there. We then decided that perhaps we should try ordering online and picking up in the store to avoid the unpleasantness. Well, that didn't work out very well either. PetSmart has A LOT of work to do in getting their app user friendly and reliable. The incentives offered for online shopping are also a joke because they exclude most, if not all, well-known and trusted brands. Unfortunately, with all of the options available both online and in-store for meeting our pet's needs, PetSmart has done absolutely nothing competitively "smart" to secure our ongoing business.

    Paw Tales - pet_sitting - Updated May 2026

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