What an amazing amount of products to choose from. I found the perfect brand of dog food for my best friend to enjoy. And enjoy she did.

I went to go buy a goldfish I had a tank already set up and established the kid who "helped" me refused to sell me a fish because I didn't have what he considered a good enough tank. When I tried to get someone else to help me nobody came to help me I stood there waiting for 10 minutes feeling embarrassed. I have had fish all my life if you are in the business of selling pets you should not deny a paying customer and treat them with such disrespect. They will not get my business read more

First time customer at the dog salon to enroll my dog. Ended up total chaos. I was very upset. I will not be coming back. You can take Cooper out of your system!! Not very friendly and informative atmosphere. read more

I used up the last of the "special" dog food for their dinner instead of saving it for feeding them their medications. Oops. Bad me. So we now need to get more of the "special" instead of waiting for the regular shipment to arrive in three days. Petco is the only big box that sells this specific brand so we detoured slightly out of our way to pop into here. The store is tidy, organized by species (cats, dogs, fish, other small animals) and then the aisles are neatly laid out. A little bit of searching and we found the specific stuff we wanted. 1 star to the 10 year old that was clearly trying to piss off his mother (and everyone else within earshot) by squeak-squeak-squeaking one of the squeezie toys over and over. Yes, the store had exactly what we wanted. But it was a good 50% more expensive than the same purchase online. You're definitely paying for the convenience here. [Review 15924 overall - 3139 in North Carolina - 1429 of 2021.] read more

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sucks for grooming. my digs ears were chopped. half hair was cut half & half. very unfriendly staff. they all look like inexperienced groomers. you walk in. no smile. nothing. definitely not taking my dog there. go to petsmart. at least they take notice read more

So tonight my daughter, grand daughter, great grand daughter and I went into the Hickory Petco to buy fish. For two years my son in law battled a rare cancer, there are mounting medical bills that may never be paid off. This past Sunday he passed away in Hospice. We had to deal with his arrangements. Anyone who has ever gone through this knows how expensive it is. My great grand daughter who is 3 had a simple request, she wanted some fish to go in her fish tank. My grand daughter was waiting by the tank and when no one came I went to ask for assistance. The young lady stepped out from behind the counter to head toward the fish and then asked me what we were going to do with the fish and if we were going to feed them to something. I said no. At that point she informed me that Petco would not sell me the fish. She said that they only sell them to people who are going to feed them to something and not as pets, because they are poor quality. I told her I wouldn't be trying to return any dead fish. I even spoke with the manager on duty who informed me of the same policy and also told me that they never sell a live pet 20 minutes before closing. Mind you I have a turtle and have always bought feeder fish here and yes sometimes right at closing. Since when does a business have a right first of all to not sell someone an item that is for sale? This policy is discriminating against the poor who may not be able to afford to pay for the more expensive fish. So tonight my 3 year old great grand daughter went home unhappy because we couldn't afford to spend a lot on fish and that is all she wanted. Petco broke a little 3 year old's heart tonight. read more

Petco - This is the sign right above the feeder fish. Notice it says fish make a great family pet. - Pet Training Near Me - Hickory, North Carolina

The staff at this petco is awesome!!! My dog ended up going to the hospital because of his food(which has been recalled) I was in search of a better option for him, Gabriel as well as another lovely lady helped myself and my mother so much. Gabriel not only helped me with the dog food but also shampoo and conditioners for my very sensitive frenchie. I bathed him that night and both her suggestions worked fantastically. The staff is very knowledgeable about not only the products but dog health in general. Thank you guys so much for all your help read more

Sierra was awesome with our puppy. I was a little nervous when I was dropping her, Sierra was very kind and gained her trust. I felt much better leaving her for her spa day. Thank you Sierra! read more

Petco - Cheyenne - Pet Training Near Me - Hickory, North Carolina

They carry the exact specialty cat food that my kitty needs to help control her health issue, and that's a relief to be able to shop-local for this item. They are up-to-date with Apple Pay, so for a smaller-town area, they're keeping up with the times. Beyond that, they're on-par with other Petco's in other geographic locations. Clean, well-stocked, and appropriately staffed. read more

Petco - Pet Training Near Me - Hickory, North Carolina

This store seems to cater to dog owners in particular.... not many items ever available for cats so not sure why it's considered a "pet store". Every trip I've taken to this store to find a product for my cats, they never have it on the shelf or it's out of stock. I only try here first every time because it's closest to my house. I even went to a cashier to see if they could check to see if they have the product in store because I thought maybe I missed it. BIG MISTAKE--cashier acted like it was the end of the world that even opened my mouth. Very rude and inconsiderate. Decided to venture up to PetSmart, which I never do, in hickory and had much better selection and customer service experience. The cashier even tried to have an actually conversation with me (). Won't be stepping foot back in Petco, again..... even when I am able to get a dog! read more

What a bad company! I ordered dog food from them that was supposed to be delivered today. I received a text that it had been delivered even though there was no dog food outside my door. This was a $70 order. I spoke to their "manager" who told me my problem was with DoorDash. I told this person I made the deal with "and paid" Petco! She told me she would call the police on my behalf in some egregious attempt at being condescending. I will never shop at this place again - or at DoorDash. read more

So I own a saltwater fish tank and Petco seems to be the only place in town for saltwater supplies and fish. The staff here are nice, but I generally have to wait and ask several staff members to help me any time I'm there. I bought snails for my tank after I had it set up for two months; they all died or were already dead when I bought them. I never saw one of them move. I went back about a month later and experienced the same thing. I also bought a Condy Anemone which was virtually dead and was refunded for that $50 purchase. I don't feel the staff I have interacted with are very knowledgeable or professional. I feel much more comfortable driving out of town to find fish than risking it at Petco. read more

I bought a bearded dragon from Petco a little while ago and he was acting happy and active for the first month or so (as a baby bearded dragon should.) I always took good care of him, and he was always very loving. After the first month he stopped coming out from his rock, and started eating less and less until he would pretty much not eat all day. He just acted so depressed and he would never want to be let out of his tank anymore. He just wasn't the same animal I had been raising for a month, and was still refusing to eat or interact with anyone. We could tell he was feeling very bad, so we took him to the vet, and that's when we got the news. He had cancer. It was nothing we could control and he's had it since birth. Had I known this, I still would have adopted him, with the intention of making his short life a good one instead of being cooped up in a pet store. At first I did not want to be quick to point any fingers at Petco, but I was talking to some people I know, and they have had similar issues with their pets having sicknesses since birth, but not knowing about it. They all said that they all got their pets from Petco. Needless to say I was infuriated, but still overcome by grief. I didn't have Ike for long, but he was my first pet in a while and I had become attached to him in the short amount of time that I had him. I just wish Petco would have said something about it. I've since moved on but I still think about little Ike from time to time. read more