Very friendly customer service and great work overall! I was able to get an appointment relatively…read morequickly and my cat got a beautiful cut and full wash in less than two hours. Pricing is fair with what the market is right now. I would recommend to anyone.

She did an amazing job with our two cats! Highly recommend she came on time. Both cats got groomed…read moreperfectly. Also, the price is extremely reasonable which was a huge plus. Our cats are very happy too!

I have had dogs for 25 years and gone to a lot of groomers over the years…read more I have never had a groomer who has the patience and compassion that Jules has with my current dog who is small but a biter. 1 out of 10, she is a 10+. Every one there is so friendly and accommodating. I would recommend Village Paws to everyone, and I have.

We have a golden doodle and thought we'd give Village Paws a try for grooming since our regular…read moreroomer wasn't available. We stopped by their location on Friday to have a look and find out some details. We were told they had opening the following week and a bath and grooming would take about 2 hours. We called the following Monday and booked a slot for 9:00 AM on Wednesday. On Wednesady we arrived before they opened at 9:00 AM and were the first client there. We checked in and provided a photograph of the dog with the cut we wanted. They then told us he would be done in 4 hours, maybe 3, but would call us 20 minutes before he was ready. As we hadn't received any call by 12:00 noon (3 hours later) we called to check of the status and were told he was ready for pick-up. So much for the 20 minute advance notice. The end result was his cut was a whole lot shorter than we requested and his chest and inner thighs were almost bare. In looking him over once we got home I discovered a tick on his inner thigh that was clearly visible due to the lack of fur in that area. I'm confident he had the tick on him before we arrived at the groomer but would have thought they would have seen it and removed it during the grooming. Granted they were $16.00 cheaper than our regular goormer but certainly not worth it considering the excessive amount of time the dog had to be there, lack of the call to let us know he'd be ready pick-up in 20 minutes and the almost overall buzz cut he receiced. Fortunately it will grow back given time. Needless to say we will not be back.

See this face? This is one happy pup! Our Sheltie Grace loves The Country Mutt staff and all her…read morefellow doggie friends there. Whether it's doggie day care (fun time!) or boarding we know Grace is very well cared for and watched over. Michelle carefully reviews each dog's personality to ensure safety for all (important for our little lightning energizer bunny pup!) Her facility is new, super clean (immaculate really!), spacious, and contains many items to enrich our dogs stay, activity, and the dogs have plenty of room to run outside. We love seeing all the photos and videos of Grace and her friends. Bring your pup to play with Grace and her friends!

What a great staff and facility, including "the farm" where the dogs, who are in daycare or…read moreboarding, are taken to run and play in the fresh air. Our dog always comes back happy and tired, and always excited when she enters the building the next time.

Karissa and the Dtails team,…read more Thank you so much for the wonderful flower arrangement sent for Messina's passing. I want you all to know how much it was appreciated. She was always treated with love and respect by the team. Please give them my best regards. Keep up the great work! Stefano

When I made the appt for my Maine Coon to be groomed i was informed he would be bathed and brushed,…read moreears cleaned, nails trimmed and he would be shaved into a "lion's cut" as per the description of the full service grooming package i was booked and ultimately paid for. Upon drop off i was told everything from the back of his front legs all the way to his sanitary area would be shaved. I agreed and thanked her for the explanation. When I arrived to pick him up i paid for the full service BEFORE they brought him upstairs to me, my mistake. When we arrived home i noted he smelled nice and clean and his ears were visibly cleaner, other than that you could not tell he had been to the groomers! His fur was still very lengthy on his entire belly from the back of his from legs all the way to his sanitary area. He had not been trimmed let alone shaved what so ever. I called to inquire and clarify the expected services and was told he was shaved and if i wasn't satisfied with it to bring him back in. I certainly was not about to bring him back after being charged $164.50 simply out of fear of what he may look like the next time after I had made the complaint. I am happy to read to many people have had positive experiences with this establishment, unfortunately I am NOT one of them. I feel as though they set the expectations for me two separate times, both on the phone and in person and I paid the full price for services that were not in fact completed. I hope you have a more positive experience than we did today.

I got a puppy there 3 months ago he's doing fine, I was warned about a possible heart murmur but…read morethat has cleared up on its own and he is a happy healthy very energetic dog

I have several friends who have bought dogs from here and we all love our pups. Very healthy and…read morewell mannered. I've gotten a mini schnauzer and a Maltese, both gorgeous girls with no medical issues. They would not let the dogs leave until they had a health check from the vet, even though I was fine with taking them. They care about the pups and you can tell. Not sure why so many other people have had bad things to say?

It would be great if the owner returned phone calls. Just trying to get my dog in seems to be…read moreimpossible.. pass!

I travel two hours in either direction to have Phil groom our dog at Dogs by Design Pet Salon…read more Phil has a calming effect on our dog, so much so that our dog does not want to leave Phil's side. Phil's styling and scissoring is second to none. Dogs by Design Pet Salon is immaculate. I highly recommend Phil, and Dogs by Design Pet Salon, so much so that I probably pass by 50 or more pet salons, on my two hour drive to have our dog groomed by Phil, at Dogs by Design Pet Salon.

We have been with Kelly since she started and have been very happy with her. She is great with my 2…read moredogs, one being a senior lab and the other my younger lab. She is punctual and flexible with us. She has tailored her fee to our needs and I couldn't be any happier!

From the owner: We offer a variety of services! Dog walking, drop in…read morevisits, petting sitting, cat visits, basic grooming, nail trims and ear cleaning!

The Barking Lot, is wonderful my pup love the staff and the staff love her. I'm over the moon with…read morethe services and care they provide.

We have had the best experiences at the Barking Lot! Our dog is always so comfortable and loves…read moregoing back every time. The staff is amazing and goes beyond to make us comfortable.

I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.