I loved Zoomin Groomin! So easy, fair priced, and amazing customer service! Brandy was amazing, and…read moremade our Winnie feel so comfortable and so pretty! We will definitely be using them again and I highly recommend. My favorite part are the finishing touches with the bandana and photo!

Flea pressured to add a flea shampoo because I had put thw dog down to just pee when they had just…read morepulled up me and the groomer saw only ONE flea!!!! Then the owner bad mouthed me like she was told by the groomer that my dog had a lot of fleas which wasn't true at all...Then the groomer didn't do what I had asked after I paid $130 and was pressured to add a flea bath due to jut one flea that me and the groomer both saw...Do not recommend at all horrible experiences and not professional at all whatsoever!!!! Wish I could give it no stars!!!!! Don't set yourself up for failure and the company didn't wanna make it right at all wanted to nickl and dime me instead of make it right I wasn't happy with the cut at all which I made very clear dont set yourself up for failure using this company the owner very unprofessional as well!!!

We have been taking our two dogs to Pawtham City for daycare for almost five years now, and I think…read morethey love the team there more than they love us Being in daycare has taught our dogs manners and social skills that they would not have gotten with us. They also usually fall asleep in the car in the way home because they play so hard. I could go on and on about how much Pawtham City means to us! Give them a try for daycare, you won't regret it!

I'm very skeptical about leaving my pet anywhere especially at a boarding facility but OMG the…read morestaff was so helpful, friendly and loved my fur baby, Rocko! I would definitely recommend this place. It's reasonably priced and the care is great!! 10/10 recommend!!

I was a regular customer (2 years) until they almost blinded my dog! This was in December of 2023…read more I dropped off my dog for her regular groom. I told the groomer that my pup had a cyst removed 14 days ago just over her eye (the vet cleared Marley to get groomed and said it had healed " beautifully") and to "please avoid that area". The groomer did the opposite... i picked up and my poor dog couldn't open her eye. I spoke to the manager and she said that "they must have gotten some soap in her eyes". I was told by the "manager" that an and all vet bills would be covered. After an emergency vet visit and $700 later. My dog had an ulcer Over 3/4 of cornea and the vet said there was "substantial amount of soap in her eye". I call the owner either Tim or Tom and he refused to reimburse me for my vet bills and completely dodged all my Follow up calls. Shitty customer service!! if you value the health of your dog, do not take them here!!

My dog is always happy to see these groomers. They take their time to make sure he is clean and…read morecute.

I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

I brought my previous dog to this business for years and was always satisfied with the care and…read moreservice we received. Because of those positive experiences, I felt comfortable bringing my current dog here. Unfortunately, my recent experience with this new groomer was completely different and deeply disappointing. I took my Great Pyrenees in for a routine groom and removal of a few mats. What should have been a simple appointment turned into a painful and distressing experience for both my dog and our family. When my dog came home, it was immediately apparent that something was wrong. His haircut was extremely poor, but that is the least of my concerns. The groomer severely injured his ear, which has since become infected and required veterinary treatment and antibiotics. In addition, whatever was done to his feet left him in obvious pain and very anxious requiring medication for anxiety. For days afterward, he would yelp and pull away whenever anyone touched his paws, and he was unable to enjoy his normal walks because of the discomfort and even had difficulty standing long enough to eat. A professional groomer should never send a dog home injured. Accidents can happen, but the extent of these injuries is completely unacceptable. Watching my dog suffer from something that was entirely preventable has been heartbreaking. I am sharing this experience to warn other pet owners. If this review prevents even one family from going through what we have experienced, then it is worth writing.

I'm so so so happy that I feel like I could cry. On their 2nd try, these guys were able to do an…read more*amazing* job on my super hyper mini schnauzer puppy. 7 weeks ago I brought him in, and they weren't able to do much--but honestly that is not their fault. This little bubba is on a whole other level when he gets too excited, making things like grooming & vet visits nearly impossible. No groomer would be able to handle him safely & humanely when he's like that. This salon is awesome because they don't believe in forcing the puppies to comply. They really want it to be a good experience for them. Afterward, I discussed this with the vet (who was also having a hard time controlling him) and we decided to give him a little more time to grow up, a bunch of intense exercise, and some mild Rx calming meds to see if it would help. Recently I've been getting so desperate to get him a full groom because it's been getting so hot outside & he just looks miserable when we go out. So I held my breath & made another appointment @ White Rock. After seeing my request, the owner, Chris, called me and was so so patient and kind, listening to my plight and explaining what they'd try to do and also explaining any limitations. This time, after a few hours of playing at doggy daycare and some calming meds, he was calm enough to act like a "normal" puppy instead of over the top crazy hyper like he normally is. So I brought him in. Chris came to the front to meet my little guy and talk to me to make sure that we were on the same page about expectations. I felt really good when I left, knowing that they'd do everything they could and not traumatize him....but knowing how CRAZY my puppy acts, I still had my doubts. When they called me two hours later to say they were finishing up & that I could come get him, I kept my hopes VERY low just in case. But I was SO pleasantly surprised to hear that they were able to do a *perfect* full groom on him. I really almost cried from relief! My little buddy came out from the back of the salon looking SO clean and SO handsome and acting so calm and happy, wagging his tail and looking 15 lbs lighter. I can't stop hugging & petting & admiring him...he's carrying himself differently. I can tell he feels sooo much better. He honestly looks amazing, and is currently passed out snoring from all the excitement. Highly recommend this groomer. I'll be back very regularly.

My dog can be a little anxious about getting bathed or her nails clipped but she was in a great…read moremood and so pretty when I picked her up! It took about 3 hours, her nails were trimmed, and she's super fluffy. I will definitely be back. It's very reasonably priced and you can tell they love their animals!

They always do a great job with our two older yorkies and now our burnadoodle puppy. They are…read morefriendly and loving to our dogs.

We brought our dog in for a wash only, no hair trim. They shaved my dogs face between his eyes…read moredown to the skin. He looks ridiculous, don't bring your dog here they clearly don't listen or know what they're doing.

Finally found a great & affordable groomer for my blind, senior poodle! Missy would be so stressed…read moreafter her grooming so I'd try others...now I can quit worrying and searching! They did an excellent job and she was relaxed when I picked her up.

I really had a wonderful Experience with this grooming salon! It will be well worth it to bring in…read moreyour pet! My dog had a good experience and a nice groom. The place was clean and smelled nice They were able to get me in even though I had to cancel the 1st time for an emergency!! Thank you sweet people! You appear to be cut out for grooming our babies!!

Gary was the nicest employee ever!! I don't even have pets but was doing an Instacart order and he…read morewas so helpful.

Great place for Halloween costumes for your pet. The associates were absolutely friendly and…read moreknowledgeable! Everyone greet me with a smile. Highly recommended!

John has been grooming my Shih-Tzu for over 3 years now. He takes the best care of her and she…read morecomes out looking spectacular every time. I highly recommend The Pack Leader and couldn't see myself taking my dog to anyone else. 10/10 service!

Wow! Is the best way to describe my experience with John, the Pack Leader for the Mobile Grooming…read moreService I experienced. I have been looking for a reliable dog groomer since I returned to Forney. My experiences from some well known pet groomers in the area were less than Stella; however, my experience with the Pack Leader Mobile Grooming service was by far STELLA. I paid $32 dollars more than what I have ever paid for my fur baby, but what I desired for my fur baby is what I got, a full grooming that did not leave him looking a hot mess. Instead, John took time to calm my fur baby down by walking him and working with him to de-matt and care for his fur providing him with an even and smooth cut. I also appreciate John's patience by finding a time and day suitable for my schedule. This grooming service is Monday-Friday with no weekends. He also serves the Forney, TX area. John gave me some helpful tips to help me keep my fur baby's fur, which includes his tail, manageable. I highly recommend this dog grooming service if you are looking for top quality care for you fur baby. I am excited about my next appointment. I will work hard to ensure it is cheaper than this one by following up on John's grooming advice.

My puppy Bear is so terrified of going to the groomer. Roberto came and took such great care of him…read morewhen Bear was finished he was so happy and excited which is great since he typically comes home traumatized. He is super soft and smells so good! Very pleased with the service!

I've used Roberto multiple times now and he does an excellent job. He's always punctual,…read moreprofessional and completes the grooming in a timely manner. Roberto does a great Schnauzer cut and my dog smells so good afterwards! I highly recommend his services.