Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

I booked an appointment to have my doodle's first grooming at Pet Supplies Plus in Bellevue. I…read moredidn't have a groomer in mind, so was assigned to Astrid. She was fantastic at communicating and was the first groomer ever to actually listen to our requested haircut!! Having a doodle means a certain style of grooming, but we just needed her to be short all over and she's the only groomer that didn't question our decision and did exactly like we asked. We didn't need any touchups! (Which is a first). She was perfect! I highly recommend Astrid for grooming and will continue to book with her going forward!! Plus, as an added bonus, everyone at this store was so friendly and sweet to my little puppy.

My boys had been eyeing some guinea pigs for some time and I was hesitant until they were able to…read moreshow me they'd be taken care of (we've had a few in the past but the boys were much younger). I gave them a budget but three piggies left and they didn't want to leave one alone. An employee (I believe her name was Katie) over heard our conversation and paid for the third one. It was a touching moment for the boys to experience - kindness. If you pay attention close enough, kindness is everywhere!

Located in the Evergreen Village Business Center in Redmon, Wa, Mud Bay provides very high end pet…read moresupplies. There are 63+ stores across the Pacific Northwest, HQed in Olympia. It is named after Mud Bay Road, the location of its first store (the road being named for the body of water nearby). My daughter needed to get some gourmet (think refrigerated) for her new dog, so we tagged along. It's a very large store inside, with pets being encouraged to come in. The staff was super friendly and helpful. You will find a lot of brands that you don't see in the super-pet stores that we used to frequent. One interesting learning that I recently obtained is the existence and use of a 'bully stick' for dogs. Mud Bay has a large selection of all shapes and sizes.

I love this place!!! It reminds me of a Whole Foods but just for animals hehe, I'm a first time dog…read moremom and I have a puppy who's a very picky eater! I've been to lots of pet stores so far and I keep on returning his food bec he doesn't want to eat, my girlfriend told me about this place and boy was she right! Kaitlyn one of the sales associates helped me and she was so friendly! My puppy Archie immediately warmed up to her and she was so thoughtful to give him so much Treat samples and meal toppers! I bought a lot from this store bec it's very good ingredients and less preservatives! This store will be my main store from now on! I'll keep on buying from here because I love the customer service and Archie loves the food that Katlyn recommended! He loved all that she suggested too! I bought a bunch of meal toppers and his new food which to my delight he scuffed in seconds and this was before me hand feeding him since he would sniff the food I gave him from PetSmart! I also like how clean this place is too! If you're looking for a healthy supermarket to buy your animals' needs then this is the place! They have amazing customer service and look for Katlyn too! Actually they're all so nice and helpful here! Makes me want to come back for more! Hehe definitely this place deserves a 5 star rating in my books!

What a really nice store I always prefer Petsmart over the other pet stores. Their prices are good…read more They do have really good sales when they have them. I would like to see a little bit of improvement in some areas but all very much new. This place is easy to find and locate they always greet their guest where the hello and they're very kind. Nice selection and good variety of pet options for all pets

Located in the Overlake Crossing strip mall in Bellevue, WA, this instance of the giant pet chain,…read morePetSmart, consists of every need that a pet owner might want. We stopped in for some doggy hand treats, doing an exchange for more chicken based from a beef liver based that was harder to use. My daughter couldn't find her email receipt to do the exchange, but the cashier/associate was able to look up the purchase based on the phone number and do the exchange without much problem. It did take a bit of time, so I had the opportunity to walk around the large store. Besides pet supplies for cats and dogs, it also sells/services fish and reptiles, including live bait and food. There is a Banfield Pet Hospital inside as well. Banfield and PetSmart continue to have a partnership (even though PetSmart no longer owns Banfield). We used to use them for our dog years ago, and learned that Banfield really depends on the veterinarian or chief of staff at the clinic. To complete a pet owner's need, the location also has a 'doggieday camp' and petshotel (overnight). My daughter told me that since last year, the the petshotel no longer has an employee overnight on-site. I also learned that Chewy was at one point, owned by Petsmart, but they split apart into separate entities. Chewy (as primarily an ecommerce company) now has greater net sales than Petsmart (2023)...really shows how ecommerce in many cases has overtaken retail for product (i.e. food) that works well on a subscription model.

Went here with my to stock his first Saltwater Aquarium. The staff here tested our water and was…read morevery educational on what fish and coral to start with. Their stock of fish, invertebrates, snails, and corals is quite large than most place we've visited. My son got some good deals on a clown fish and some corals to start with. We will definitely be back here for more as my son continues to cycle his tank.

Made the trip up from Oly to buy corals after checking their site and facebook that said they are…read moreopen. Got there to find the open sign lit, yet a sign on the door saying closed. Apparently too much effort to post on their facebook page since it also says OPEN NOW. Too bad.

Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

I bought six fish, specifically asked for all male. Two died a day after the month grace period…read more The other four were all the same except they actually gave me three females and one male. So now I have three pregnant fish with way too many fish eggs in my tank. And i called to ask what to do with ab this because ive never had three pregnant fish at once and i wanted all male to avoid this issue all together. But when I called, the first person i talked to was extremely nice and easy to talk to. The sec person repeatedly cut me off while i was trying to ask questions because god forbid i forgot the actual name of the specific breed of fish and it's just not possible that happened. Well it's possible. It did happen. Im pissed. Dont go here save your money and energy.

Tried this cake from a dog cafe and my pup loved it so much, at first I didn't know if he'd like it…read morebec it was his first time trying some gelatin cake but he chomped it up right away! The cake was very pretty too and most of all my pup loved it! Would definitely recommend this place for dog birthdays and treats. They also use healthy ingredients so it's safe for our fur babies!!! It's nice to know that there are more and more dog bakeries that not only look good aesthetically but dogs love it too! Would be a good addition to our list for go to bakeries!

We ordered a cake through the online system and it was hand delivered on our dog's birthday! Kato…read moreloved the cake and we loved the ease of ordering and how cute the cake was!!! We have a video of the cake eating on ig @kato_kleekai The staff is very professional and very helpful with ensuring a smooth delivery. We will definitely get a cake for Kato's 10th next year!

I've been a long-time customer of Pawsitive Dreams, and there's a reason I keep coming back. Even…read morewhen traffic is terrible and the drive takes close to an hour, I'll still pass 10+ other pet stores just to shop here for my dogs' treats. That alone says everything. Their selection is unmatched, especially when it comes to international products, mainly from East Asian countries. They carry such a huge variety for both cats and dogs: freeze-dried options, wet food, chews, canned food, toppers, and so much more. You can tell they're intentional about what they stock. I always discover something new and unique for my dogs, and the quality has consistently been great. If you're looking for specialty items or just want more variety than the typical big-box pet store, Pawsitive Dreams is absolutely worth the trip.

Love this little store. I heard a little voice barking as we parked, and saw this store next door…read moreto the bakery we weee taking a class at. We walked in for a sec to see what this place was all about. It's a store for cats and dogs. We said we could come right back to shop after our class ended. This way we had time to really shop for my grandfurs. We were greeted by a bark from the little white Maltese named Holiday, and owner Joy. There's some displays of clothing for pets, as well as toys. But there's a whole room and wall full of food and treats from either China, Korea or Japan. I got some gift for my grandfurs.

This place was so cute and the person working was so friendly and nice…read more I stopped in to find some fun treats for my dogs and was so happy to find simple ingredient treats. Picked up some dehydrated beaver and chicken skin treats made from the yak cheese. Both doggies were fans!They were even handing out Valentine's Day bandanas as a gift. Needless to say, this spot made my dogs less mad at me for going on vacation without them.

Super adorable shop with lots of goodies for the pups!…read more Came here with my pup, Pablo to look around and grab some treats. Staff is really friendly and they gave Pablo a nice little treat. Lots of cute seasonal toys and accessories. I ended up buying Pablo some barkery cheddar peanut butter perfect for his lick mat and some chicken hearts for him to enjoy. I also got him a peanut butter bone that he devoured very quickly. Love this spot!

Mud Bay is amazing…read more A cute location, easy parking, and plenty of parking I have been so impressed with this store. I very much enjoy the variety of product. The amazing variety is almost a bit overwhelming but fortunately the employees here are not only very knowledgeable but also extremely helpful. The employees walked me through options. They read through ingredients. They have always been very warm and welcoming. This was a store that made me feel like part of a broader community. The quality of the product has been high. I bought a cat tunnel during my first visit and is the best tunnel I have purchased. It has held up through crazy cats pouncing on it, trying to bite through it during play, and running through it with wild abandon. I highly recommend coming over to Mud Bay for pet supplies!

The best dog store! I love bringing my dog Rufus in for a little reward--he gets to pick out a…read moretreat, and the staff always dotes on him and helps him find just the right thing. Toys, dog ice cream, Benebones... they've got it all. It's his happy place!