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    Just Food for Dogs

    5.0 (1 review)
    Open • 11:00 am - 6:00 pm

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    7 months ago

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    Tender Touch Small Animal Hospital

    Tender Touch Small Animal Hospital

    (74 reviews)

    After losing our miniature pinscher of 15 years, I needed to find a place that offered cremation…read moreservices. Tender Touch Veterinary Hospital was incredibly helpful during such a difficult time. I was able to call and get pricing information over the phone, which made the process much easier. The drop-off was quick and straightforward, and they contacted me within a week or so to let me know everything was ready. When I went in to pick up, the package provided several meaningful keepsakes, including a nose print, paw print stamp, some of her fur, a clay paw imprint, and her urn (I chose the biodegradable option). The pricing was very reasonable, and now I have beautiful mementos to remember Pepper by. I'm grateful for the care and compassion they showed during one of the hardest moments a pet owner can experience.

    On Monday I called this Vet and made an appointment for my dog to come in. They scheduled me for…read more10am on Wednesday. When I got to my appointment, the person at the front desk did not know what was going on. They said they can't find my appointment. This is the same person I spoke to on the phone on Monday and made the appointment with. They did not apologize for their mistake. They wanted to schedule me to come in at a later date. I am a busy single-dog mom and made time out of my schedule to bring my dog in during my appointment. Their mistake has inconvenienced me and the person did not apologize at all. First impressions are important, and this is a huge disappointment because I was looking forward to coming to this Vet since it has so many positive reviews.

    Redmond-Kirkland Animal Hospital

    Redmond-Kirkland Animal Hospital

    (96 reviews)

    *edit* Thank you for your response. To be clear -…read more 1. Let's try not to change the subject. If it had just been about running late, I wouldn't have raised any concerns. Your response also makes it sound like my family was much later than they were, which misrepresents the situation --it's about how someone from your clinic later mischaracterized me to another provider. Framing a loyal client as a "problem" felt discriminatory and unprofessional. If it weren't for this, no one would have been upset. 2. My parents were turned away immediately after arriving, and I received no phone call, email, or follow-up offering care or rescheduling. I believe you had the kind intention to extend the schedule, but your intention doesn't match what actually happened. 3. I'll let future clients decide based on their own experience. ------------------------ I honestly wanted to give one star here--but I know there are good vets working at this clinic. One of them took great care of my cat, and I truly adore her, so I'm giving two. I was a loyal client for 2 years with mostly positive experiences--until I asked my parents to take my cat in for a visit. They speak basic English and brought translation tools, and I had emailed and called ahead to make sure it would be okay. Despite that, they were turned away at the appointment. I didn't complain and simply switched clinics--until my new vet "cat&dog clinic at Bellevue" told me that someone from this clinic contacted to "warn" them about me, without my knowledge. What kind of warning is that? That a long-time client who communicated in advance and asked her non-native-English-speaking family to help just ONCE? It sounds so bizarre and unnecessary --unless it was just gossiping. But gossip leaning on a discriminatory narrative? Either way, it felt unprofessional and frankly disrespectful. It was disappointing to see such exclusionary behavior from a healthcare provider. If you just value basic cultural respect, I'd think twice before coming here.

    We give RAH a 5 Star review because of amazing service provided starting with the Client Service…read moreRepresentative, Ira (who is professional, friendly and very informative)to the entire staff and doctors! They have continued to care for our kitties, Lanky and Princess since they were born. We highly recommend the care program they offer. We feel very blessed that they are cared for and we are updated on exams and results in a timely manner. We couldn't ask for a better place to have our babies cared for! Thank you to the entire staff and doctors!

    Just Food for Dogs - petservices - Updated October 2026

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