First, I love to support small, privately owned businesses. Secondly, the ladies are always very…read morehelpful which is a huge plus. Lastly, my dog lives what I bring home!!

Wonderful store with amazing employees and selection. Me and my little dorks new go to spot!read more

This review is for the grooming salon:…read more Wow. I was not expecting to get a lecture with a bad attitude from Lacie since she came so highly regarded. From the very start of her day she came in with a bad attitude and ready to project onto customers. This was our first and last visit of this place. Richard, please talk to your employee about her attitude and actually listening to a customer when they decline a service.

DISGUSTING GROOMERS ATTITUDES! Not gonna go into detail, I…read morehave been beyond pissed all day, this store needs to recheck who they hire, it's disgusting to come into grooming with your pet and come across these groomers "annoyed" faces with an attitude. My dog is not an aggressive dog at all!!!! She is super friendly, I would say extremely friendly, but due to the aggression of this groomer they called and told me the dog tried to bite and they stopped service, OFCOURSE she tried to bite when she's being aggressively pulled by the neck while already being scared. I feel so disgusted from my interactions with this girl, the look she gave me since the second I walked in already told me this is not gonna go good. Other than her handling my dog so aggressively, I walk in and say hi to everyone, and in return they're all staring at my face with a weird look and not greeting back, only after her long pause this girl decided to say something. My frustration is beyond explanation! Tell these workers to fix their attitudes and act normal, not like they hate you! So disgusting!

I trust All the Best, and the Redmond store is always helpful. I've gotten more helpful information…read morefrom them about the feeding of my two cats than any information from my vet about the "special" food they carry (first red flag: ingredients (let alone the name of the animal source) not listed on the can! All the Best has helped in several ways that have had a major impact on promoting the health of my cats (in addition to their quality, vetted (pun just happened) food choices: It was always difficult to get my cats to drink enough water (kidney health!) until ATB suggested I move the water dish away from the feeding area. MAGIC! And I've added two or three more water bowls around the house away from meal spots. They use them all! Thank you, All the Best! One of my cats stubbornly refused wet food, sticking to her kibble. Then ATB gave me several tips on transitioning my cat to wet food, or at least getting some supplemental wet food into her. VOILA! She looks forward to the gravy-type foods that supplement her kibble, thanks to the techniques suggested by ATB. Thank you, All the Best! And finally, after a scavenger hunt to find low phosphorous canned food (very confusing and no straightforward numbers to read on cans) STELLA gave me an easy-to-read All the Best list of brands and varieties that I carry with me to choose the lowest phosphorous foods. And they now carry specific Weruva and Tiki Cat low phosphorous food. Stella gave me a sample and also another supplement sample that can be added to wet food for kidney issues. Thank you, All the Best, and especially STELLA who took the time to print out the invaluable go-to list!

Despite having moved out of the area, I called this store for assistance with finding food options…read morefor my cat. Logan, one of the store's employees who has helped me numerous times before was yet again, incredibly helpful and accommodating. She took the time to listen to my concerns and make recommendations tailored to my cat's needs. My cat has kidney disease so her options are limited and she is also extremely picky, limiting her options even more. Logan told me about this new line from Weruva called Wx, which is formulated to have low phosphorus making it perfect for my cat, they offer it in shreds as well as a puree and a few different flavors and i was able to find one my cat LOVED. She cleans her plate at every meal for the first time in her life, its incredible. Even though I no longer live in the area and cannot physically visit the store, I am grateful for Logan's assistance and the level of customer service she provided, and continues to provide me. It's clear that the staff at this store values their customers and goes above and beyond to ensure their needs are met. I would highly recommend this store to anyone in the area, as they not only have a great selection of products but also provide exceptional customer service.

Mud Bay, Redmond location, is wonderful! Selection of items is excellent and the staff are…read moreterrific! Each employee I have chatted with is knowledgeable and well-trained. The atmosphere is so friendly and welcoming, and to pets, too! It is a pleasure to shop at Mud Bay. Thank you.

Best pet food and pet supplies place! Love the staff - so professional and helpful. Happy to pay…read moreslightly more for local business - though prices are often comparable to Chewy. Great company!

Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

I bought six fish, specifically asked for all male. Two died a day after the month grace period…read more The other four were all the same except they actually gave me three females and one male. So now I have three pregnant fish with way too many fish eggs in my tank. And i called to ask what to do with ab this because ive never had three pregnant fish at once and i wanted all male to avoid this issue all together. But when I called, the first person i talked to was extremely nice and easy to talk to. The sec person repeatedly cut me off while i was trying to ask questions because god forbid i forgot the actual name of the specific breed of fish and it's just not possible that happened. Well it's possible. It did happen. Im pissed. Dont go here save your money and energy.

My 3.5 year old golden was in dire need of a bath and other grooming needs as she had been a bit…read moreneglected due to a serious illness in the family. She has never been to a groomer before and was always "groomed" at home by me and my wife. Found Kirkwood Pets through an online search and found their reviews to be positive. Very easy online appointment setting. You can choose what services and any add ons you may want and also pick a specific groomer if desired. Very good communication through text, email, and the Square Go app. Pricing was similar other grooming places. The shop in right on the corner of NE 85th Street and 132nd Ave NE in Kirkland's Rose Hill neighborhood. It's a bit tricky to find the first time because it seems like you are entering into a condominium complex. The shop is nice and has a few pet supplies for sale. Upon arrival I was greeted by Fiona who would be the groomer of the day. She was very nice and our pup seemed to like to her. Once the session was complete I received a text message that she was ready to be picked up. She came out beautiful and happy. Fiona told me how it went and even pointed out a minor concern with her rectal area. Checkout was seamless on the tablet at the register counter and Fiona didn't hover while I was deciding on the tip. She also noted that the "add ons" I ordered online were actually included in the full service bath. I really appreciated the honesty! Overall, we are VERY PLEASED with our dog's first grooming experience and highly recommend Kirkwood Pets to other pet owners. We will be back.

So happy with the grooming my pet had. He is usually very uncomfortable getting groomed, but…read moreaccording to Kaitlyn he did wonderfully! I highly recommend this pet shop/ groomer. Our dog Darwin was beautifully groomed from tip to toe. He was shining like a diamond and smelled wonderful. Can't say enough good things about both my and our dogs experience. Thank you Kaitlyn!

This place has a great groomer but horrible management. I tried this place twice and both times I…read morehad issues with scheduling. Same issue as a previous review, we scheduled an appointment and nobody showed up at the time I was 7 months pregnant with twins so making a drive all the way to Redmond wasn't an easy task. I called and waited around for an hour but nobody showed up. The second time that I went to this salon I had an issue with an owner giving me grief about not picking up my dog right away after he was done. Text exchange attached below. Overall in my opinion not worth a headache of inconsistent and rude treatment. Definitely will be finding a different groomer

Took our Golden to Traci's since our regular groomer wasn't able to groom our Golden. I was very…read morehappy with the service and results when I picked him up. He was very clean, smelled really nice, nails were clipped, and his coat was so smooth after they brushed and removed a lot of his undercoat. Eva the groomer thoroughly explained what will be done prior to the service and how long it would take. It did take about 3 hours, she said may be up to 4. Our Goldie was very happy when I went to pick him up. The owner Felicia was also there and she was very nice, friendly, and very knowledgable about dogs. I highly recommend Traci's if you're looking for a groomer for your pet dog or cat. Just be aware it may take longer, but the quality is absolutely the best.

I absolutely LOVE this place! I come here for all my coral. Staff is friendly, selection is great,…read moreand the prices are reasonable. Their large display tank is beautiful, too. Biggest plus for me is that it's family owned and down to earth. Sea King feels like a used car dealership and Saltwater City is low-key dog water

Amazing people with a ton of knowledge. They have answered any questions I've had and help guide me…read morein the right directions. My reef tanks are doing awesome! If you are starting out please do visit them.

We used Jax when we lived in Redmond six years ago. Overall, it was a good experience. We still…read morehave Leo's "poor manners" report card framed above his food mat. The report card is a gem! We still laugh about it!

Came in for a self-service dog wash. They told us there was a service charge to pay by credit card…read morebut would not let us pay in cash. Bath area was filthy with white dog hair blowing everywhere. Staff was not apologetic.

Zen Dog takes AMAZING care of my critters! Jen is my main dog walker and she is an absolute PRO…read more Her dog walk reports and photos are the most entertaining part of my workday. Truly! Even when Jennifer is unavailable, my little poofs get walked by another person from the staff and I'm always shocked at how much I like the rest of the team too (because I am very attached to Jen!!!). They have all been so clearly skilled and passionate about pups and my critters always look like they're having a good time with them in the photos. I couldn't recommend this company enough. Besides the amazing people who walk the dogs, this company also has features that make me feel secure -- like the gps map of where the dog walkers went with my pups and a timestamp of when they started and ended. They're also bonded and insured. And they're easy to reach if I have questions about services and invoices and whatnot. Here, I'll add a picture of what the dog walk reports look like --

Professionalism and accuracy. Good with anxious pup. I have Terrier…read more Mix who is currently skittish, scared, and just wants to be loved. Both Nate and Matthew were able to put Jude into a calm state. A very huge load off. Thank you. Especially, when you are unwell.