I went to the Redmond VEG on Sunday with my cat, who needed blood pressure check. Everyone from the receptionist to the tech and doctor were great. They were thorough, and made us feel cared for. read more

This VEG is not good at all. You would think it is but it's not. The people act like they care when you come in. We brought our cat in there who had a UTI. They put us in a room and completely forgot us for like 3 hours. Then I came out to check and like 5 of them were just BS'ing all sitting around talking. We just left at that point after no joke 4 hours. THEN they acted liked they cared again begging for us to stay so they could throw a bill at us for waiting 4 hours. One of the biggest waste of time in my life. I wouldn't recommend this VEG location at all. Had high hopes for them but wah wahhhhhhhhhh (sad trumpet sound) read more

The folks here are great! I have a dachshund who we suspected had early symptoms of IVDD and wanted to get him seen just in case. The real con here was how long we took to get seen. I understood the need to prioritize urgent/emergent needs which is why I didn't dock too much but we really didn't get checked on for like three and a half hours. When we were seen, the staff were polite kind and prescribed medication to help him with discomfort while we waited to see our standard vet. The cost wasn't too bad either, around $300 for the eval plus three medications. Would definitely be back here in case of emergency. read more

Veterinary Emergency Group - Mr P waiting to be seen! - Emergency Pet Hospital Near Me - Redmond, Washington

I brought my very sick dog to the Redmond ER to put him down. I was devastated, still am. He was sick but he decompensated so quickly I couldn't find a home vet for euthanasia. I promised him I wouldn't make him go to a vet again, but I couldn't find anyone until the next day, and I couldn't let him suffer anymore. I hate crying, esp in front of people but I didn't care and the staff was wonderful. Within 15 minutes of our arrival, it was over. I couldn't be more grateful to the staff. They were wonderful. read more

I had a very poor experience with VEG. My dog was seen by an intern vet who got my dog's X-ray mixed up with a cat and reassured me she was fine. Gave me no other information and delayed giving me prescriptions for her. I was told they didn't have it in stock and I came back 3 days later for a written prescription they could have been able to give me day of. The doctor overseeing her never came and blew me off when I tried to ask questions. My dog got worse and died shortly later I was distraught and called to speak to the medical director. Addy picked up the phone and she was nice, and she connected me with Dr. Melanie Bowden who seems empathetic and competent. Despite a reasonable conversation with the medical director, I believe management is only as strong as the providers and the quality of care delivered to patients on the floor. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Redmond, Washington

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We had tried to find someone to do an at home euthanasia for our pup, but no one was available. We found VEG listed from another hospital and drove over. From the time we came in until we left the entire staff couldn't have been nicer or more caring. They realized quickly that our pup was not doing well if not actively passing and they immediately took care of him to end his suffering, and ours. We were able to take him to a quiet room to process everything and at no point in time were we rushed to leave which we appreciated. While it wasn't home, it was the next best because of the caring and concern of everyone there. read more

If I could give 10 stars, I would! While we didn't have a life-threatening emergency, our dog slipped before going down the stairs and had been limping, crying, and shaking all day. We decided to bring her in, and I'm so glad we did for several reasons: 1. We now have a local emergency vet we'll absolutely return to. 2. She received medication for her pain. 3. Everyone was so kind and professional. I honestly wish they had a primary care section, too, because in the 3.5 years we've had Mochi, we've never received better care from any vet. Thank you to everyone who worked with Mochi tonight--it clearly took a team, and my husband and I are incredibly grateful. I was so anxious because this was the first time in Mochi's 3.5 years alive that she needed emergency care, so it was a first for all of us. I've already texted my sister and best friend, who both have dogs, to recommend this clinic if they're ever in need of an emergency vet. Overall, I can't recommend this emergency vet enough. From the compassionate care Mochi received to the professionalism of the entire team, the experience far exceeded our expectations. It's a huge relief to know we have a trusted place to turn to in the future. Thank you again for making a stressful situation so much easier--we are so grateful! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Redmond, Washington

Taking our dog to an emergency vet is a stressful experience that generally involves an unplanned nighttime trip. The staff and facilities at VEG made our visit both calm and comfortable. I appreciated being able to sit with our dog and being present while triage was done. The staff was both efficient and attentive to keeping us dog parents comfortable as well. A nice surprise was that they had a small refrigerator of drinks and a bowl of snacks for their human guests. read more

I took my very sick dog into the emergency at 7 pm on a Monday night. From the minute we stepped in the door Rece had constant care. During that time I witnessed several pet emergencies all treated with urgency, kindness, and great care. I love the open concept and we also were given a room. The doctors, nurses and technicians were very passionate about helping the animals. I felt like they cared. It was a very expensive night, but I had to see if I could help my dog. I ended up bringing him to a specialist and we had to put him down but I appreciated the care that VEG at Redmond gave Rece on that horrible night. read more

I was wavering on whether or not to write this, but it's 3am and I can't stop thinking about my dog's visit to VEG earlier today which was nothing like our first visit. Per usual, the nurses were great. The vet we saw, however, was not the same caliber as we had on our first visit. She's also not listed as the vet of record on the invoice or discharge plan. My dog had 2 seizures this weekend and I was worried he might be having a stroke, so I called VEG and brought him in. He was not behaving like his normal loving self, so had to be sedated for a blood test but I never even learned the results of said bloodwork. He is, however, still experiencing the side effects of sedation and it's made for an incredibly long night and stressful situation for him. He was also given an anti-nausea medication, but I was never told why this was needed. When the vet popped into our room, she said the dog's behavior on sedation wasn't normal and that I should be thinking about his quality of life, intimating that I potentially euthanize my beloved pet right then. When I asked the nurses who came in to draw blood, they said his behavior was totally normal for a dog on a sedative. While we did get an emergency seizure medication, I didn't get much guidance from the vet. And although she was mostly patient and soft spoken with the dog, we didn't see much of her and we left with more questions than we came in. Reflecting back on this visit, I wish I wouldn't have brought my dog in and just waited to talk to our regular vet. I think this whole experience just stressed my poor dog out even more and we left feeling even worse than the emergency that brought us in. I will add again that the nurses were amazing. Jess answered questions for us and was super helpful when my dog was being really challenging about taking an oral medication. Should we need future ER for pets, I'll probably ask who would be seeing us and/or go to another option in Kirkland instead. read more

This vet ER is kind, compassionate and professional. They took the absolute best care of my dog when she got a bad laceration that needed sutures. Thank you to everyone on the team there! read more

Veterinary Emergency Group - Sky - Emergency Pet Hospital Near Me - Redmond, Washington

Our cat had an intestinal blockage, which we didn't know at the time. He wasn't eating and was puking, so we took him to our nearest emergency vet. VEG spent hours doing imaging only for it to be inconclusive, and then wanted us to pay 11k for surgery after already charging 1k+ for the imaging and bloodwork. This felt off, so we searched for other options and ended up taking him to another vet. They did their own imaging and immediately saw the blockage and performed the surgery for half the cost and in half the time that VEG proposed. Incompetence by VEG in every step! read more

This is our new go to destination for pet urgent and emergency care. It is exactly as their website describes. Not the usual "pet hospital" experience, which is a very very good thing. The entire VEG is not only attentive - they are very caring, genuinely. For the pets, and the people. Pet care takes place where pets prefer it, on the floor (beds upon request), on raised care platforms, or in private rooms. And there are snacks (for people and pets), cold water, coffee, etc. The triage is amazing - so efficient. Pets never leave your eyes, always within reach (unless you prefer to not be there, you are there as an active part of the care experience). They demonstrated compassion, efficiency, and also strong expertise. Costs are fair/reasonable and disclosed upfront. The vibe inside is caring, positive, and committed to the important tasks at hand. I really love this place. If 10 stars was an option - they would have all 10. Thanks VEG for reinventing urgent/emergent pet care, in a very good way! All of the dogs and cats were in good hands and also in good spirits, as were their people parents. read more

Veterinary Emergency Group - Clean, organized, professional and efficient best in class pet urgent and emergent care! - Emergency Pet Hospital Near Me - Redmond, Washington

I feel terrible for telling my friend to take his dog there when he had an eye irritation. It was early afternoon and he was told if was probably an allergy, gave a couple of meds and charged him $750. He's a hard working single dad with two kids. That is outrageous, especially during daytime hours. read more

My dog had swallowed a foot pumice stone and helped take care of us. I was able to get in with the doctor instantly, they were not pushy with what they recommended for treatment. They were very caring and compassionate all while making sure my dog was comfortable. They also made sure that we were safely away from a highly reactive dog that was coming in. read more

This place is amazing. Expect ER pricing of course, but this place is a 10/10. I've had to take my dog here twice and both times they were so great. The staff is extremely attentive, communicative and caring. They offered us snacks, water and coffee and even a bed to sleep on the first time I came. This second experience, I had to leave a review. They will take care of your babies! read more

It's been almost a year since we lost Pickle and I am even more outraged at how I was treated and how she left this world. Being pressured and shamed into treatments that didn't help her, but actually exacerbated her condition and made her worse in the name of the almighty dollar. Some staff are better than others, so it's a bit of a coin toss when you walk through those doors. Are you going to get someone who truly cares about your family or someone who sees a vulnerable person with credit cards. read more

I can't say enough good things about this ER. We've been to others but this one stands out. First thing I said when I walked in was that reminded me of the show The Pitt but with animals. We ended up here on a Saturday night because our pup had intestinal issues. She is a lab and is afraid of shiny floors and immediately they brought us a blanket and got us a private room, recognizing her fear. Each employee sat on the floor with her and you could see that they all loved dogs. Every single person we interacted with was kind and empathetic. They offered water, hot cocoa anything we need it. They kept us in the same room as our dog the entire time other than an x-ray. They were transparent and kind. We ended up back there the next day and had the same wonderful experience. We will definitely be back. Amazing!! read more

Veterinary Emergency Group - Stressed Ev, but comfortable! - Emergency Pet Hospital Near Me - Redmond, Washington

Cold and uncaring. Leave you sitting with a dying dog in the lobby while they sit in the middle of the room casually chatting and laughing. No urgency, no kindness to us or our dog. Unbelievable and extremely inappropriate. These are people coming to you in crisis with their beloved pets in heartbreaking situations. This isn't a slumber party. We were here years ago and saw Dr Michael - he was truly amazing. Wish we would have encountered him again as he truly understood the seriousness of these situations and was incredibly kind to our dog and genuinely cared about him. This new crew were drastically different. read more

We unexpectedly lost our beautiful old girl, Rocks. The staff were all fantastically caring and compassionate, complete with a personalized sympathy card. Rocks collapsed in our yard, seemingly out of the blue. The team looked at her right away. An ultrasound revealed bad news and they gently suggested to us it was time to say goodbye. They put us in a private room and gave us all the time we needed to process the news. They even waited after she had passed for my husband to go get our other senior dog so he could also say goodbye. I can't recommend this place enough for any furr kid emergency. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Redmond, Washington

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Finding an ER in the middle of the night as a pet owner is terrifying. My Shih Tzu's cornea got scratched by her sister, and I was panicking. I called VEG in Redmond, and they told me to come in right away. The whole night was stressful, but the doctors and nurses were incredible. They were kind, empathetic, and took the time to reassure me when I was freaking out. Dr. Liu and nurse Sylvia were amazing--professional, compassionate, and truly caring. I'm so thankful to know there's a place I can trust in an emergency. VEG Redmond made a horrible situation so much easier to handle, and I'm beyond grateful. read more

My old dog got into a fight with a large raccoon in our backyard around 2am a few nights ago after it tried to come in the dog door. It was an immense relief to find VEG in the middle of the night. The staff were all very kind, professional and communicative. They triaged him immediately. Because he was stable, we had a bit of a wait while more urgent pets were cared for, which is absolutely appropriate, so they brought us a pad for him to lay down and some blankets, as well as offering water, coffee and snacks. They took excellent care of my dog giving me clear information and options, the medications he needed, contacted me to check on him the next day, and sent my regular vet all of the information for his follow up appointment. They give a clear and reasonable cost estimate up front which helps alleviate an already stressful situation. My dog is almost all healed up and doing well. I cannot express how truly grateful I am and how reassuring it is to know that in an emergency we have such a fantastic veterinary group nearby! read more

Veterinary Emergency Group - No more raccoon fights please... I block the dog door at night now. - Emergency Pet Hospital Near Me - Redmond, Washington

This place was easy to work with throughout. They also followed up after making sure my dog was okay. You stay with your pet the entire time, which in emergency situations can be daunting for the faint of heart but at the same time you're with your pet through the toughest scary time which is comforting for you and your pet. They were considerate, I came in during shift change but the doc came up and checked him out without hesitation Highly recommend this location and price wise some of the procedures are cheaper than my normal vet read more

In October, we had an after-hours emergency with our labrador whose back legs were not functioning. Upon arrival, I immediately went to the front desk where I was greeted promptly. I explained our dog's situation and a couple of technicians grabbed a cart to assist me with transporting my large dog into the facility. They quickly evaluated her and made sure that not only was my dog comfortable, but that I was comfortable as well. The emergency room techs were very attentive to my dog. They were constantly checking on her while we waited for her to be examined. After they conducted the initial exam, they proceeded to run tests. They went above and beyond by asking me if I would like to watch from the window while they took x-rays and blood to ensure that my dog was at ease. After the exams and tests were completed, the doctor explained in great detail what had taken place. They informed me that my dog had a stroke and recommended that she be seen by a neurologist. The doctor went above and beyond by proceeding to call local neurologists and place a referral for my dog. The attentiveness and time the facility spent taking care of my dog were exceptional. I was beyond impressed with Veterinary Emergency Group (VEG) of Redmond and I would highly recommend this location for care of animals in an emergency. read more

My 9 year old dog had an injury and VEG was recommended by my primary vet. We were triaged and treated immediately. The care of the treatment team was outstanding and they made sure both me and my pup were comfortable throughout our visit. Everyone was helpful, thoughtful, and welcoming. If you are in the unfortunate situation of needing and emergency room vet, look no further. On going regular communication about the assessment and treatment of my dog was very helpful in alleviating the stress of the situation. The Cost of care was transparent and reasonable. We spent about 4 hours there. The attending doc supported me with referrals for follow up speciality care and answered all of my questions. She was patient and kind. When my pup was discharged I was truly grateful I chose VEG. Highly recommend. read more

Veterinary Emergency Group - The view from the triage/exam room. This place is state of the art, clean and welcoming. - Emergency Pet Hospital Near Me - Redmond, Washington

The only place I will take my pet in an emergency. I was met at the door by experienced medical techs who took my pet directly to treatment. I was allowed to be with my pet, never out of my site. Not only were they the most experienced, expert and efficient medical team, they were also so caring and empathetic. In my 60 some years of having pets, I have never experienced the immediate, inclusive care tha t was provided. Absolutely amazing. I am so grateful to all of them. I cannot say enough good things about how fantastic they are in the caring and treating my pets. read more

One never uses these services for fun, it's always under very stressful circumstances. Finding VEG was a blessing for us as we were in a dire situation with our beautiful girl. Given the severity of the situation, they were able to bring a gurney to the car to get our fur baby transferred into the hospital. They provided 5 star care and service. They were incredibly kind and walked us through our options with compassion and we were never asked to leave her side (like we have been at other places). VEG is definitely my go to from this point forward. We could not have found a better place to be in the situation that we were in. Thank you to EVERYONE at VEG for your kindness when we needed it most! read more

Visited there with our older Lab in distress. Didn't call ahead, went right in on a Sunday afternoon and they attended to him right away. The staff is super kind and knowledgeable and they took amazing and compassionate care of our guy. Highly recommend. read more

First, I am very happy and grateful that there's veg in Redmond. I had higher expectations from a learned vet. I took my dog, since he vomited twice in the day. Spent about 5 hours at veg. I understand and appreciate the triage process that lengthened my stay. The vet touched my dog in the stomach area and stated that he reacted so, he must have pancreatitis. She gave him opioids, multiple injections and did blood test costing 1300+. I argued that my dog would react the same way if anyone other than me touches him anywhere. He gets anxious. Gave me opioids, painkillers and antacid for 2 weeks. I stopped it the second day cause my dog stopped drinking water. I started inspecting his poop and suspected parasite since I saw a slimy white hair like stuff. I gave him pet armour anti parasite. I again observed that there were larger couple of white slimy long worm in his poop. This time it was very clear. He started eating and drinking normally from the next day. My issue with the vet is that, I hope it's not true, but I now believe that the vet is incentivised to prescribe more stuff and get higher revenue. I expect the vet to be thoughtful and go systematically, focusing on the dog health vs prescribing with a large list and bill, with only a 5 minutes inspection and completely ignoring the owner. She almost made me feel that I am completely wrong and my dog will suffer because of me. That made me super guilty and I submitted. I ended up paying a lot of money for wrong diagnosis and I lost my trust in the vet forever. read more

I have had to bring the love of my life, a large standard poodle to this facility after he was bitten by a large Italian Italian mastiff at the dog park in five places on his leg ankle and foot. Thankfully, they were able to put him under surgery immediately and repair his damaged leg so he still runs like a puppy! In addition, I have brought him here because he has ingested rat, poison, (out near the dumpster, near my apartment building) and and on a separate occasion, when he ate tinfoil that wraps Irish butter and the butter. In both cases, he was free of hurt, but I would only know if I had not brought him here late in the evening when other vets are closed. read more

Our dog passed away so it's hard to think of what went well. It wasn't their fault though. He had a brain tumor. Everyone was kind and professional. read more

They were quick to listen to and act on my concerns, and ensure they were doing all they could for my dog. They were fairly busy but the staff never appeared overwhelmed, it was impressive. They're also collaborative in their approach amongst themselves and with the pet owner. Absolutely recommend. read more

When asked about a payment plan to pay for emergency services, they directed my son to apply for a loan with a provider that charges 32% interest!!! Very questionable business practices at this clinic. I will be reporting them to the State Attorney Generals office. read more

I wish I could give this clinic six stars. I brought my senior dog in on Saturday evening in physical distress and they took him in immediately. Within minutes, they were stabilizing his vital signs, running bloodwork and conducting an ultrasound, all while I was there holding his paw. Once we had enough information, they gave us options to consider. Unfortunately, the prognosis for our pup wasn't good and we made the difficult decision to let him cross the Rainbow Bridge. Dr. Michael and all the staff were kind and sympathetic. They moved us to a private room and gave us ample time to say goodbye. They treated the entire event with deep respect and kindness. We are grateful to the team at Veterinary Emergency Group for their excellent medical work, their clear communication and their truly caring approach. They earned our complete trust over the course of the evening, and it's because of this that I feel we did the right thing for our pup. read more

We needed an emergency vet for a dog that was wounded in a fight on Friday night. I went to VEG in Redmond and was impressed. The open concept was interesting, and it was great that I could stay with my pup even during her surgery. They even let me take photos, which is unusual for a medical professional to allow pictures for liability reasons. The wait was a little longer than I expected, given the level of their staffing, but there were other dogs that were higher on the triage system. They were accommodating, giving me a room with a comfortable couch and privacy. They also allowed me to order some food on their account. Granted it was in the bill but not itemized, just part of their service to make the owner feel comfortable in a challenging situation. Good job. I normally don't recommend my favorites as I don't want to share a good thing that will decrease their demand, but in this case, I hope not to be back, but I do recommend them highly. read more

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I wrote a review for this place a few months back when they took care of my roommate's dog. Unfortunately I had to come back for my own dog. Her regular vet said she needed to be on an IV for 2 days but they don't open 24/7, so I brought her here since I knew they take really good care of their patients and are opened 24/7. Someone talked to us immediately and her care started after we got payment approved. Everyone was super nice and attentive. I ended up staying the night at the hospital on 10/15/25 so they gave us a room and got a bed ready for us. There was a gift basket with snacks and toiletries. A few hours after she was admitted, she got an ultrasound as her kidney values were unusually high. Her results came back around 10am on 10/16/25. Unfortunately my poor girl had chronic kidney disease. Our primary doctor at VEG, Dr. Thomsen broke the news very sympathetically and compassionately. After I got delivered the news, we stayed at the hospital for several hours as I began thinking about putting her down. Never once did anyone make me feel like I should leave the hospital nor did they say anything rude. Everyone was so nice and compassionate; especially after the big news was broken. They let Karma stay by my side if they didn't need to take her for periodic check ups. Her normal vet ended up calling me around 8pm on 10/16/25 to tell me more test results so I asked for her opinion if I should put Karma down as I hadn't talked to Dr. Thomsen yet. Our normal vet immediately said that Karma could live for months, but would need extra measures to stay alive and did not offer much sympathy. On the flip side, I asked the night doctor (I didn't catch her name) around 9pm about putting Karma down. Once I asked the question she immediately zoned in on me with so much compassion in her eyes. It's a bit fuzzy exactly what I said but I mentioned her diagnosis with chronic kidney disease and that I wanted to put her down but what would that mean money wise. She let my friend and I talk while she got the budget report ready. I made up my mind that I didn't want Karma to suffer from this disease anymore as she already hadn't been eating at her normal rate for 3-4 weeks at that point. I let the Dr know my decision and she never once shamed me or questioned my decision. I got everything sorted out financially with the front care team. My roommate joined us in saying goodbye to Karma. Just like with Siyah, they never rushed us and let us take as much time as we needed to say goodbye to her. After the Dr administered the last drugs needed to euthanize her and listened to her heart to make sure she passed, she did a small speech that meant so so so much to me. She reassured me that I made the right decision by karma. She thanked me for putting karma first and letting her pass with dignity. She was phenomenal. Our regular vet made me question everything but this Dr made sure I knew that I was right in my decision to put Karma first. I truly cannot thank all of the doctors and care teams enough that took care of my Karma. I never thought I'd be putting her down this soon after Siyah but I couldn't have let her pass at a better facility. They are truly the best! Karma thanks all of you for your truly amazing care of her read more

Veterinary Emergency Group - My dog, Karma on a bed - Emergency Pet Hospital Near Me - Redmond, Washington

Our old lab was having some respiratory distress and after getting the run around at some other ERs (on the phone) we brought him to VEG Redmond. The staff was incredibly kind and prompt and we got triaged pretty much immediately. Dr. Paxton treated our dog and she was amazing. It is so rare these days to find a business that seems to actually value people (and animals of course) over profit. We are so grateful for the people at VEG Redmond and the service they provide! read more

Brought my dog, Sadie, in Christmas Day with a serious wound on her neck. Sadie has EXTREME anxiety when it comes to the vet. They got us in right away and took every step to make her and us comfortable. She had surgery and was home within a couple of hours. We were given the option of staying right there with her during ALL procedures, including the surgery. I was blown away by this! Sitting in a room, not knowing what's happening is horrible for a pet parent. I was so grateful to be able to support Sadie through every step. I can't recommend VEG Redmond enough. read more

Couldn't have asked for anything better. I experienced definite 5-star services when the unfortunate time came to euthanize my 14-year old dog. That time came at 3:30am on a Sunday morning. Even though they were super busy with a foreign body surgery they still found time for a tech and a doctor to assist my problem. Everything went smooth as can be from the visit through receiving my dog's cremation ashes about a week later. I am very appreciative of these professionals who work around the clock and only right down the street. I very much appreciate what VEG does and their availability for those 3am emergency services. Thank you again. read more

Amazing staff! Knowledgeable, efficient and so kind! Will be coming here for any future emergency visits.