I recently had to bring my 12 year old dog here to be laid to rest due to cancer. I came in at midnight sobbing, having him curled up on me and absolutely devastated but the staff were just so gentle about it. They took me to a quiet private room to discuss the details, then brought us to a dimly lit comfortable place with blankets and a dog bed to lay down and curl up with my dog while they sedated him slowly. I had plenty of time to say goodbye and grieve and every step of the way the staff was there being so kind. I'll never forget the experience, thank you so much. They gave my Belmont the best possible way to take his final rest. Staff were also very thorough about aftercare (ashes, urns, paw prints) which allowed me to grieve in a positive way once the ashes came to me. read more

BluePearl Pet Hospital Kirkland - Belmont in his prime, the dog I said goodbye to when in the Ers care. - Veterinarians Near Me - Kirkland, Washington

When you visit places like this it usually means something has gone wrong. When we took our new puppy here just 3 days after she arrived. They are very thorough on their exams and they have lots of tool in their toolbox, and those tools are expensive when they use them. They will put together a plan of attack and an alternate plan. From that an estimate is created with a high and low range. You pay estimate and they will sip off that pool of money and notify you if they get close to using the funds. The veterinarians here are smart and seem to have a bit of experience. They really do lack on the communication side. When you have a pet in the ER, you are concerned and we ended up calling many times since we did not get the call as promised. When we did call, we did get an answer and status. In our case the outcome was good but it took three days of hospitalization to figure out that is was hookworms and a couple days for the lab to find the issue. The treatment plan was pretty straightforward and we were able to get our new pup discharged. When you need and urgent/emergency situation, rest assured this place cares and will get to the bottom of the issue. read more

BluePearl Pet Hospital Kirkland - Veterinarians Near Me - Kirkland, Washington

My furbaby got into some Pink Bubblemint Ice Breakers gum which contains high levels of xylitol. She had ingested a couple pieces. The receptionist was quick to pick up my call and gave me clear instructions on what to do from calling ASPCA poison control to drive over right away just in case. Once we arrived, we found a waiting room with about three other patients. In just a few minutes, I was greeted by a lovely nurse who took my pup to induce vomiting. They did end up getting the gum out but my dog still ended up needing to stay overnight for observation, dextrose drip to avoid hypoglycemia and to run periodic liver tests. After 12 hours they determined she was fit to go home. Everything from the attentiveness, warmth and care of the front desk attendants to the care of her three doctors Dr. Ahlgrim, Dr. Crawfis, and Dr. Sirr and the medical staff made me feel good about bringing her here and feeling comfortable leaving my dog in their care overnight. From what I understand, they are transparent with their pricing and competitive for this area. I do appreciate that they ask their patients to understand the financial obligations before committing to a treatment plan. It's not their fault, but I do feel sad for those who cannot afford treatment for their sweet little fur babies who might need it. My previous dog had a very good experience here when we had to say goodbye to her in 2018. We had a lot of time to be with her, and they even fed her a can of chicken even though I was certain she wouldn't eat it at that point, she ended up eating the entire bowl of chicken. It was nice that they gave me an option to be with her until the very end. read more

BluePearl Pet Hospital Kirkland - My furbaby - Veterinarians Near Me - Kirkland, Washington

We brought our beloved 7 year old corgi dog to the place as he had neck pain and we wanted to do a MRI. His heart rate was high as he was in pain and stressed. The initial nurses we met were very nice (only reason I am not giving a 1 star) and informative. They took Porky back and started doing tests. We sat there for a couple hours while they looked at him. Then Dr Johnson came and brought us back to talk about the situation. They said he was in a lot of pain and they wanted to keep him there overnight and do a MRI and more tests either later that day or the next morning. Then they worked up an estimate which came to like $7k not including the MRI just for x-rays, medicine and overnight stay. We have pet insurance for unexpected things like this and my dog is like my soul so we accepted and thought he would be in good hands. I asked to say goodbye to him and Dr Johnson said "you will definitely see him again, this is not life threatening." But, I still wanted to go back to say goodbye as we never leave him with strangers. He has back in a cage with IV tubes on him and he looked great. They were monitoring his vitals and you would think he would be in good hands. The lights are on full blast and there are tons of people and hurt/sick dogs and cats walking right by him all day I thought he would have a hard time sleeping or relaxing. But, I thought it's only one day and this is an emergency hospital that's one of the most expensive in the state with specialists and state of the art equipments. So I kissed him good bye and said "it's gonna be ok...I will be back tomorrow." Then we left. I had to call the Vet to get an update. She said he was doing good and on pain medications. They couldn't get him in for a $6k MRI that day but Dr Bebe said she would do it in the morning. This was at like 6pm the first night. We dropped him off at 7:30 am. Then my wife got a call from them while we were at dinner saying they need to give him steroids. We said ok if you think that is your recommendation. Then we get the call at 4:30 am and knew it wasn't good. They said Porky went into cardiac arrest and they are trying CPR. Then we both jump to get ready and drive straight to the hospital. They great us with an insincere "sorry but Porky didn't make it". Then we went into a room to see him. I was crying and holding him and not a minute later another Vet tech comes in with a brochure and promptly asks of which options we want to pay for in terms of cremation or if we want to bury him take him home. It wasn't 1 minute I shit you not and this lady is heartlessly trying to sell us options. We said our goodbyes to one of the best dogs I ever had. A 7 year old corgi who had horrible neck pain we thought was a disc issue. I felt like they put him on the back burner. I feel like the night crew was lackadaisical about doing their job. They probably deemed other dogs "more critical" all the while ours dies right under their noses waiting to get his MRI and possibly surgery. I will NEVER leave my dog unattended with another Vet again. I just do NOT trust them. There are some Vet employees I know truly do it for the love of animals and I know there are a lot of good vets. But, it's a business and most just want that money and are desensitized as they see sick/dead pets every day. I am not gonna tell you to go here or not to go here if your pet needs help. I am just telling my story. I am devastated and truly feel like I lost a part of my soul. I also believe the death of my dog was avoidable. I wish I never brought him here in the first place. Such a sad story. read more

BluePearl Pet Hospital Kirkland - Porky before I left him overnight. - Veterinarians Near Me - Kirkland, Washington

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My cat was there for 6 days for major surgery, passing on the last day. Every day, you get an estimate of the cost through the next 24 hours. When I received the bill, they added $9,000. It took two weeks and multiple calls to get them to honor the estimate they had sent, a time when I was grieving deeply. Also, their prices are astronomical. The cost for a belly ultrasound at Northwest Vet Imaging is $400. Blue Pearl charges $1400. I will never go there again. read more

I was referred to the oncologist here by my primary vet after my dog Nugget developed a mast cell tumor. The oncology department said that they didn't have any appointments in the near term, but that we could do our consultation with the surgery team instead and get similar answers/guidance. This was GREAT advice and we were able to get in the next week. Before Nugget went to see the surgeon, we were seen by another employee who reviewed his medical records with us and asked us to share all of our concerns and questions. This made me feel SO heard and seen and ensured they would know what to look for in the consult. Dr. Chambers met with us and was thorough, detailed, and empathetic. She gave us some options, her recommendations, and listened to every bit of concerns and questions. I feel good about the path forward we have chosen and also understand all the caveats and complications to this plan. After we met with Dr. Chambers, someone from reception walked us through potential pricing on all the options. She was super transparent, realistic, and gave us a great ballpark for the financial commitment, including places we could save some money. They were able to get Nugget in the next day for xrays and testing. It's never easy to leave your dog somewhere for the day, but they made me feel so confident. The nurse petted him, told him he was a good boy, and gently carried him back. When it was time to pick up, the nurses told me how they were all petting him and spending time with him and didn't want him to leave. This made me feel SO good. The people here really love animals which is SO important. I feel confident that Nugget is getting the best care possible here. read more

I would never trust my pet with this clinic again. From the moment we picked up our dog, it felt like they had a "not my problem" mentality. They sent him home actively peeing on himself (not just needing more potty breaks, but complete loss of bladder control). He soaked himself in the car on the way home and all night, yet they believed he was stable enough to leave. That same attitude carried through recovery. Instead of giving clear post-surgery guidance, we got conflicting instructions, unexplained new medications, and no sense of what was normal versus concerning. Their default response was to schedule yet another ~$60 visit with a different staff member each time or imply we were at fault. Every interaction reflected a systemic issue: disorganized, unhelpful, and unprepared to support pet owners through recovery. Caring for a pet post-surgery is already stressful and emotional, but their lack of ownership and support made it far worse. read more

Would I recommend this business? Short answer: No. TL; DR: 8 lb dog ate two grapes. First animal hospital we called says she will be fine, just monitor for any symptom. Second place I called, Blue Pearl, say to bring her in for exam, estimated $200 for weekend emergency care. Upon arrival, we were presented with questionnaire for what price level are you willing to pay for the medical bill. I thought perhaps medical induced vomiting would be sufficient. Gave permission for that and waited, and waited. The vet came out insisted on giving IV fluid and doing baseline bloodwork. I said no, twice. He responded with "how about I show you what the cost is?" and somehow he took that as my permission to give IV fluid and blood tests. No one told me they started the IV and blood testing. I had to ask TWICE to get my dog back. Not before vet had me sign another legal document that I won't sue them and before I know it, $592 total. To Blue Pearl, no need to respond with your generic reply. If you cared, you can refund my $300+ then I know you mean business. read more

I was watching a friend's dog who had an acute issue come up. I called for advice and they recommended coming in. I got there and was pretty frantic since it wasn't my dog and I'd never encountered something like this with any of my own dogs. They got me right back to a room and we were seen in 35 minutes. The vet tech clearly explained what they would be doing to help. They had a lot of options so I started feeling some relief. They took the dog and were back in 10 minutes. They had resolved the issue! They also gave me a plan so if it happened again, I could take care of it on my own. Highly recommend them!!! read more

I had to take my cat who had been vomiting and saw her usual vet a few times for over a week for an ultrasound through the emergency department. I called on Thursday evening received the info of when to call back to get in the list for the next day. I called first thing at 7:00 and was told to bring my cat in. I only had to do paper work and waited about 10 min for her to be checked in. I met with a doctor who did an initial evaluation which was very thorough and got an estimate for the procedure. I paid the initial payment and went home to wait. I got a call about 7 hours later and was very impressed with the thoroughness of the doctor. We had to make a small balance payment and was sent home with meds, some special food samples and referral for internist. I was extremely impressed with the care my cat received. read more

My dog had some kind of kidney problem. The veterinary staff did everything they could, and each member was very polite, patient and friendly. She ended up staying there for two nights. I was worried she might be scared or confused, but she looked very happy when I picked her. I could tell they were kind to her. They also contacted our insurance to ensure they received approval for the estimate, which was thoughtful of them. Dr. Kameyama explained everything clearly, so we could understand the progress. Thank you for saving my dog! read more

BluePearl Pet Hospital Kirkland - Veterinarians Near Me - Kirkland, Washington

We came for care for our dog with a laceration on his paw. Our dog was taken in the back fairly quickly, however we were not allowed to be with him. We had minimal communication with the staff to update us on his progress. We arrived at the clinic at 7pm and were dismissed to wait at home at 9:30. Finally at 1:45 am I called for an update. The receptionist told me that he was getting stitches and finally at 3 am the veterinarian called and said he would be ready in an hour. His bill was just shy of $1500, which seems excessive since he received 6 stitches, some antibiotics and a bandage. Communication was below expectations. Wait time was excessive. Cost was a little higher than original quote. I would advise you to get emergency care elsewhere. read more

BluePearl Pet Hospital Kirkland - Veterinarians Near Me - Kirkland, Washington

I recently brought my pet to the Kirkland location after observing health related concerns, not eating, diminished activity, and abnormalities in feces, I was worried based on the sudden diminishing of his health there was an acute issue needing an assessment. Things I appreciated: - The pay transparency for the initial exam. I was uncertain if the issue with my pet was acute and needed to assess the seriousness and urgency of the issue, $225 seemed reasonable to put my mind at ease. - The waiting room was large, clean, and comfortable all things considered. - Staff were kind and welcoming to all visitors. - The vet was kind and professional. Annoyances: - The exceptionally long wait time, despite calling ahead, I waited 4+ hours; with no updates on timeframe and where I was in line-- there was a flow of patients but didn't feel untenable or chaotic. - While it's an emergency vet, the staff seemed to move very slow. - I observed staff confusion between a patient, the cost of services and the vet-- the payment seemed like a negotiation with haggling which seemed odd for health care, and a little unprofessional. The Main Concern: - My pet received an "exam"- which was a quick assessment by the vet, no tests, no stool sample, limited health history provided, and I was presented with an assuredly grave (terminal) diagnosis and two options for a temporary pallitive intervention which both felt to be very involved/ urgent/ and costly for the limited data used for diagnosis-- including the recommendation for immediate hospitalization costing well into the thousands of dollars. It's worth noting, my pet was mobile, and while unwell did not seem uncomfortable- and considering my initial concerns of the condition being acute were diagnosed as chronic and not immediately life threatening necessitating a stay at the vet. While I hope not intended, (assuming positivity here) the way in which the diagnosis, and care options (two different staff members) were presented felt like a fear mongering sales tactic to elect costly services that were potentially unnecessary, including upselling medication. This point is punctuated by the fact there was little information used to inform the diagnosis! I left distraught, exhausted, and overwhelmed by the upsetting diagnosis, the cost/ complexity of care options outlined in the quotes (10+ line items), , and a level of guilt for not electing either option despite the confidence of the professional recommendation. The Outcome: I was able to get a second opinion from another provider the next day-- (a thorough exam with blood/urine testing - $350) which thankfully debunked the initial (terminal) diagnosis, and provided a completely different causation for the symptoms, straightforward interventions (medicine/ fluids/ diet change) and a very promising prognosis (and WAY lower cost). My pet is doing great! While not every pet emergency will allow for second opinions, I do encourage anyone who patronizes BluePearl, to ask a lot of questions and trust their gut if something feels off. Based on many reviews here I am sure there have been great and pet life saving experiences. I share my caution around electing costly services without total assurance of the condition first-- and relay some concern over the business practices that may put revenue over patient care. read more

Last Saturday afternoon, our 16-year-old Havanese, Lucy, was viciously attacked by a pit bull while we were leaving a local coffee shop in Issaquah. The attack came without warning or provocation--Lucy had simply walked past the dog and its owner. At just 13 pounds, she fought for her life in those terrifying moments. Once we were able to free her, I quickly assessed her condition and knew immediately that she needed urgent, specialized care. I called several veterinary hospitals in the Issaquah area, but either they were closed or unable to provide the level of care she required. Thankfully, I reached BluePearl Pet Hospital in Kirkland, and they urged us to bring her in right away. Because I had called ahead, their team was prepared for Lucy's arrival, and she was taken in for emergency treatment the moment we walked through the door. During the attack, I also sustained bites to both hands. The staff at BluePearl kindly offered antiseptic wash to clean my wounds, knowing I wouldn't be able to seek care for myself until I was confident Lucy was in good hands. That same afternoon and evening, Lucy underwent surgery and is now on the road to recovery. Words cannot fully express how grateful we are to the entire team at BluePearl. Their swift action, expertise, and compassion--for Lucy, and for us--meant everything in a moment of fear and uncertainty. This was an incredibly traumatic experience that could have ended far worse, but thanks to their extraordinary care, Lucy is healing and we are hopeful for her continued recovery. We will be forever grateful for the role BluePearl played in helping our beloved Lucy through such a critical time. It's clear they not only treat animals with exceptional skill, but also with genuine heart. If we ever face another emergency, we won't hesitate to turn to them again. Thank you to all the doctors and staff--you made a world of difference when we needed it most. read more

It took me few months to leave my review for this Pet Hospital because it was hard to think about after losing my cat . The staff and the doctor were so nice. I got there at 3 am when my cat Bob was crying so loud because of pain. They did done tests on him and gave him some medications but unfortunately his kidneys were failing and after I took Bob home I had ti bring him back to the hospital two night later to say bye to him at the age of 16 years old. Everyone in the hospital was kind and sensitive. They did everything they could to help him. read more

I'll start with the good--I would return here if needed. I just wish I had gotten the vet tech's name because she was the only person I trusted. She made me feel safe and reassured, but then her shift ended... and my dog died. Two vets, including a neurologist, told us it wasn't life-threatening and that they would tend to our dog the next day. I have no doubt that they did their best and wanted to save him. But please--never overpromise. We told one of the vets that we had just lost another corgi at the vet less than a year ago. She looked us in the eyes and said, "This won't happen. This won't be the final goodbye." So when we left, the last words we said to our dog were a lie. We told him we'd be back. We told him everything would be okay. And then... we got the exact same phone call as before. He had gone into cardiac arrest. On my birthday. Now, this is what I will think about every year. I understand that sometimes, nothing can be done to save a pet. But please, be honest. You cannot overpromise when it comes to someone's life. Because I trusted that vet so much, I unknowingly lied to my dog. And to my husband. He kept saying he was scared the same thing would happen again, and I reassured him over and over that our dog was in the best hands. I fully believed the doctors. And yet, the next morning, he was gone. We never got to say our final goodbye. That vet told us we wouldn't have to worry about that, and yet here we are. I never promise my clients something I can't deliver--why did they? All they had to do was be honest and not say, "this won't the final goodbye" Instead, they made me believe something that wasn't true. And now I have to live with the fact that I lied to my dog. The last thing I said to my dog was a lie!!!! read more

I recently found myself at Blue Pearl's emergency department with two of my dogs. Both were dealing with GI symptoms. We saw Dr. Kameyama and my Pittie mix was SO smitten with him. I have never seen her warm up to a vet so quickly. He sat on the floor with my pups to put them at ease, and she tried to climb onto his lap and was giving him kisses. Then when we were waiting in the lobby to pay and he was speaking with an another client, she did everything she could to try to go see him again. Not only were my dogs very comfortable with him, but he took a reasonable, conservative approach with their care and both of my dogs were feeling better by the next day with the treatments he recommended. No one wants to find themselves at the emergency vet, with two of their pets no less, but I'm grateful for the positive experience we had with Dr. Kameyama and the support staff at Blue Pearl. read more

Update in reply to the AI-generated nonsense from BluePearl in response to my review: You are lying. You are not "concerned" about pricing differences. Your insane prices are 100% intentional, and when I called the next day to ask if you would offer a partial refund to make your invoice comparable to other providers, I was flatly told "no". You do not "truly appreciate" my bringing this to your attention. You don't care. You already knew how egregious your prices were long before I brought attention to them. You want to ensure I "feel heard" by posting a meaningless boilerplate response to my very specific complaints. The only thing that you are "concerned" about and "truly appreciate" is the money in my wallet. --------------------- At BluePearl you will definitely not enjoy the private equity price gouging! In case you did not know, BluePearl is owned by Mars, which is one of the richest families in the US, and is the largest private equity owner of veterinary care centers in the US. I am new to the area, my dogs ate something toxic, I needed a vet hospital fast, I came here since it was closest. They induced vomiting and charged $800 for one dog and $700 for the other. The next day I called another reputable vet hospital nearby and got an itemized quote for the exact same services, which came out to $511 and $430 for the two dogs. So basically you're paying 50% more at BluePearl, because they know that you aren't going to price shop when you have a pet emergency, and so you are ripe for the robbing. Lesson learned. I will never come here again. read more

We took our German Shepherd Dog to Blue Pearl in Kirkland at approximately 9 pm on Tuesday, February 25, 2025, due to concerns about an infection on his tail. I mentioned at least three times--twice to the vet assistant and once to the doctor--and wrote on the intake forms that I was concerned about possible necrosis at the tip of his tail. After the doctor examined his tail, she diagnosed an infection but stated there was no necrosis. I asked for confirmation, as I was surprised given the appearance of his tail, and she reiterated her assessment. We received antibiotics and cream and went home, assuming there was no immediate risk. During a scheduled appointment with our regular vet on Friday, he quickly identified necrosis and recommended amputation. The necrosis had spread from about 4 inches to approximately 12 inches and needed surgery immediately; otherwise, it would continue to spread. I was in shock to say the least, especially after having spent $600 on the emergency vet visit. The doctor had assured us the tail was fine and provided medication before sending us home. My GSD is laying beside me and is recovering from emergency surgery with a 4-inch nub that used to be a beautiful tail. On Friday afternoon, I called Blue Pearl and informed the receptionist of what occurred when I went to his primary Vet. She apologized and indicated that the Manager would call me back. I expressed interest in discussing solutions rather than revisiting the same information. As of Tuesday, March 4, 2025, I have not heard back from their manager. Given this situation, concerns are raised about the competency and responsiveness of this doctor. While perfection is unattainable, how an organization responds to errors reflects the quality of care provided to customers and their pets. I generally avoid public criticism and negative reviews. However, I provided them with an opportunity to address the issue constructively, but they chose to disregard it. Based on this experience, I cannot recommend this facility due to its lack of concern, follow-up, and support to their customers and pet. read more

BluePearl Pet Hospital Kirkland - Veterinarians Near Me - Kirkland, Washington

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Everyone from the front desk staff, the techs, surgery scheduler and Dr. Vince was so kind and professional. They made a very emotional surgical consultation less stressful, easy to understand and promoted positive outcome. Surgery went great. We are blessed to have this team in our corner! read more

BluePearl Pet Hospital Kirkland - Cinnamon going home from ACL surgery at Blue Pearl. - Veterinarians Near Me - Kirkland, Washington

Five star doctors Five star staff No nonsense- not a long wait They are a little expensive but worth it I would definitely go back read more

My little 7yr old Chihuahua was seen after a big dog attack him at Wayne's Park. The team at the front was fast and called triage immediately for him. The nurses brought me back right away and took Rocky to be seen fast. The Dr and nurses are knowledgeable and compassionate and helped Rocky and me more than words can say. The price was low for me and they let me know ahead of surgery; but I would pay anything for my little baby, however it is affordable. Such great team there! I would recommend to all my family and friends and the community to take your pet to this ER! read more

Kind and caring staff. My dog passed away when I was out of town. I called Blue Oearl and they were so compassionate. The process was smooth. Highly recommend!​ read more

The team at BluePearl in Kirkland is nothing short of fantastic. From the first call to the last visit, we felt in kind, competent, and compassionate hands, with people who not only love animals but make sure to take care of their people as well. We experienced patience and kindness during a very stressful time and that made all the difference. Dr. Vince and his surgical team spent the time to walk through our dog's diagnosis, our options, the pros/cons of each, the costs associated with each, and then gave us time to think about those options so we could make a well-informed decision. They provided loving care which is evidenced by our dog happily going to the back without us instead of trying to pull back or run out of the building. The reception desk team welcomed our many calls, never made us feel like a nuisance with our barrage of questions, always connected us to the right experts for our questions, and made sure that we had the information we needed to be the best caregivers to our sweet pup. We felt that we had a team cheering on our girl from the start and we know they are there for anything she needs going forward. Thank you BluePearl Kirkland - we are forever grateful! If you ever need emergency care for your pet - and I hope that you don't - don't hesitate to call on these pros. read more

These people killed my beautiful Lab! I brought her in for a biopsy on a lump in her throat based on another vet's recommendation. She was 7. I even told them she was very timid and to put her out for the procedure, which they did not. My guess is they held down my 75# dog for the procedure and she got scared and fought them causing the needle to move into the throat. The day after she got home we went out potty. There are tree roots next to my home and she walked over them and literally fell over onto her side, her back legs unable to navigate the unevenness. Has anyone ever seen a dog fall over? It is so awful to witness. This continued for a couple of weeks jumping out of my car when we'd go swimming, etc. At one point it elicited crying from her she was so scared. I called this horrible place and asked them what they did to my otherwise healthy dog, ending the call with 'how do you sleep at night?' By the time she reached 10, she started to gag a lot. I found a non-equity owned vet in my area who is wonderful. She suggested a scope be done, and the results showed her larynx was 100% dead on one side and 80% loss on the other. She virtually had no oxygen flow. Had I continued to swim her she would likely have drowned in front of me as the vet told me to not let her pant. She suffered immensely due to this equity-owned hospital's negligence. Had I known anything about equity-owned (a newer situation in vet care with the wealthy taking over everything for profit) I would never have taken her there. She did not have a 'honking' bark so I know it wasn't LARPAR. The first thing to go is the use of a dog's back legs when they contract that horribly sad disease so there is no question that they injured her badly. STEER CLEAR OF THIS PLACE if you love your dog(s.) Hunt down non-equity owned vet facilities. BLUE PEARL: Do not reply to this with your excuses. What I have printed here is completely honest about you. read more

Everything from the time we brought my 6 year old Dachshund in for a surgical evaluation for IVDD went smoothly. Dr. Bobby did a wonderful job on Lola's surgery. The staff was amazing and were able to answer all questions. The only downside is the surgery was $12,000! Luckily I was able to retrieve some with insurance. I also,realize these are specialist veterinarians. read more

I took my dog in tonight to Blue Pearl in Kirkland because he was not only limping but would not bear any weight on his left leg. He saw his regular vet today for a routine checkup and vaccines so it was a coincidence that he was limping upon arrival. His regular vet only had time to quickly examine his leg, but could not determine the cause. She suspects a cruciate ligament injury, but was uncertain without an x-ray and could not do one for at least a couple of days. Due to a past hawk injury on the same leg, I contacted his previous surgeon who suggested I try to get in somewhere to have an x-ray done prior to their consultation, which is a week and a half away. Looking for answers as to why my dog was limping and in pain, I was able to call and get into SVS/Blue Pearl in Kirkland. Enter Dr. (Monica?) Johnson who very condescendingly sent us away. She wouldn't even look at him, she said her notes said it was a "slight" limp which I said if you could just look at him, you could see he was not bearing any weight on the leg whatsoever. She wanted nothing to do with it. It was the most weird, unprofessional vet visit ever. I personally feel it was very negligent on her part as an emergency vet to not even allow him to stand up so she could see. She went on to say it was going to cost $250 just for her to "touch" him. I didn't care about the money otherwise I wouldn't have taken him there! Dr. Johnson had the strangest behavior and was adamant about not wanting to help him. She was quite snarky about the fact that another vet had already seen him so there wasn't much she could do. I understood that but I wanted an X-ray so that we could know sooner rather than later what was actually going on. I would think that having the facts could change the path of treatment. No? She wasn't going to help us so I told her she was being weird and got up and walked out of there with my dog hobbling on three legs. I don't know what happened to this place but my experience today with Dr. Johnson was absolutely terrible and nothing like what I've experienced in the past. This place used to be stellar, but now I am not sure I would trust taking my beloved pet there ever again. read more

I wish I could give this place more stars but they are just too expensive. we had to put a couple of our pets down and 1 came to blue pearl and another went to our local vet whom we actually thought would give us more intimate care. I also joined my dad in taking his pet to blue pearl to put him down. they give you time with your pet in a private room with dim lights and relaxing water feature. give you as much time as you need before and after. they are very caring, thoughtful and explain the procedure. during covid times they allowed both my husband and I to send our dog over the rainbow Bridge. my local vet made me wait in the lobby, fumbled with the shot, I could hear her laughing through the door so for some reason I thought they did not go through with it and then she had me walk into a scene with my dog splayed out on the floor. so for euthanization I have only great things to say about svc. my dog had to get double ccl surgery and I was quoted 6-8k per knee at svc while I have every confidence that this vet knew what they were doing and gave me all of the options, they made room on their calendar to get her in ASAP to accommodate my schedule, we ended up finding a vet in idaho that did both knees for 6k. the cost alone is the only reason for my 4 star review. read more

We have taken our older dog here for specialty care from two different specialists. Unfortunately, the cardiologist left and they have not hired a replacement. The specialist helped extend my dog's life when our primary vet had no clue about a treatment plan. They are very expensive and tests that the regular vet can perform are much higher here. They do consults via email and phone once you are an established patient and can have the tests performed at your primary vet's office. read more

Waited on hold for over 30 minutes then was transferred to voicemail as no one was available to discuss my puppy's symptoms.

We couldn't be more thrilled with Blue Pearl Kirkland! They have taken such excellent care of our fur baby, Jackson. Unfortunately, he had a 10-day stay with two major surgeries. EVERYONE was so genuinely kind and extremely caring. Their communication was absolutely fantastic. We received three calls a day with detailed updates. AND they would let us see him with ease. In fact, they encouraged it. They also dealt directly with our pet insurance which was so helpful and created less stress. Thank you all from the bottom of our hearts. You all are talented, compassionate, went above and beyond in addition to saving his life. We are beyond grateful to finally have him home. read more

We were very happy with our dog's knee surgery results. The vet was great. We live so far away it was hard to get to the facility so did use our local vet for some issues. The cost is over the top I must admit. Not sure how most people can afford to have these surgeries done. They also do not have any accommodations for senior discounts or financial aid it appears. read more

Dr. John Fiddler and the staff at Bluepearl are empathic, thorough, and efficient. At a time where vets are overworked and overburdened, Dr. Fiddler and staff handled Oliver with such grace. Did you know the high rate of suicide for vets? Did you know they are paid 1/3 salary of what an MD makes? Did you know that vet techs can make more flipping burgers? It's important to appreciate and value the doctors and staff there. Thank you so much Dr. Fiddler and staff. Thank you for dedicating your life to serving animals. I see you. I appreciate you. I value you. read more

BluePearl Pet Hospital Kirkland - Oliver waiting patiently in private room. - Veterinarians Near Me - Kirkland, Washington

I called due to a major wound between my dog's shoulders that was clearly infected, bleeding, oozing pus and swollen 5 inches in diameter under the skin. I knew it was a raging bacterial infection. Described symptoms and when I called they told me they cannot see my dog. They said to find help elsewhere and gave me a run around that for this type of infection they would need to sedate my dog and were short staffed so no one could sedate her. They said any hospital you take her to would say the same thing. They then gave me the number to call for their downtown Seattle office which I'm nowhere near to try them. I asked well you just said anyone would need to sedate her so do they have sedation capabilities? They said they had no idea and all they can do is give me a number to call. I told them well I can find that on Google. They also showed no compassion and answer the phone like a robot. Don't even let me talk before acting like a drill sergeant - no hi but straight to a robot style one word questions. I then went to another highly reviewed ER who actually greeted the customer, had a doctor assess over the phone and even though it would be a two hour wait, to check in ahead of time and come! Of course Blue Pearl was way off, no sedation was needed. This other ER facility treated my dog very well. Blue pearl made up that we needed sedation on the phone and said they can't perform it, when it was never needed. If left untreated the bacterial infection would keep getting worse. Kudos to the other place and shame on this location for horrible service, lack of willingness to help and misleading advice. read more

We took our dog here when no other emergency vet was available. If you don't know already, alllll vets and emergency vets are overwhelmed due to the pandemic and it's after effects. Staff is overworked, burned out, have moved on to other careers... and vets are inundated with people who adopted pets during the pandemic. On the night my guy needed an emergency vet, I called office after office and each one said it was a 6-8 hour wait, and that was IF they were accepting cases. Blue Pearl was the only vet that spent more than 2 minutes on the phone with us. The receptionist put us on hold and ask about capacity so we could be seen. We knew it would be a long wait, but since they were able to see us, we made the journey from Everett to Kirkland late one Sunday night. Pros: Large, clean facility Easy parking Just off 405 Free hot and cold drinks while waiting A vending machine for snacks Clean bathrooms Reasonably comfortable chairs Tv in waiting room Knowledgeable vets Secured entrance after hours I liked the signage that protects their staff. It reminds people to be patient and kind, and let's them know the wait might be long. It's a good reminder for people in often stressful situations with their pets. Cons: Perpetually busy The front desk staff seems overwhelmed and don't make you feel especially welcome. I would give the doctors and techs 5 stars and the front desk staff 3 stars (as that 3 would be a 2 if the first person we spoke with wasn't so kind). This level of care is extremely expensive. There were also times when it seemed the doctor was trying to justify costs rather than save us money. Nobody explained the billing in detail, and when I asked about a line item, the person at the front desk seemed irritated that she had to answer. Did I mention it's expensive? $1200 and no definitive answer about why my dog was sick (which I realize is not always going to be the case, as he's an old guy experiencing multiple health conditions--but it was disappointing to spend so much and not have answers. Not entirely the vet's fault; however, they did give us a few ideas for what to do next). All in all, the best experience possible given limited availability of other vets and the level of care my dog was given. I don't know of any "inexpensive" emergency vets, and I acknowledge that the staff is overworked and often dealing with stressful situations and demanding owners. However, when it's obvious that the owners are polite, well behaved, etc, it would be nice to receive that energy back at the front desk. Had the level of care not been there, this would have been a 3-star review, but I'm happy with the time and attention the doctors and techs spent with us and my dog. read more

The staff is very compassionate and skilled. My elderly cat was quite ill and would require an extended stay which was prohibitively expensive and we agreed probably not in the pet's best interest. I was provided with excellent care information and medication to allow me to care for her at home which gave me and my kitty significant comfort. She has improved appetite which is critical for her chances of survival. I made the right choice in selecting Blue Pearl over another facility recommended by my primary vet. read more

Staff was compassionate and kind but they cater to the wealthy and provide no support for the majority of us who are not in a position to spend $15,000 on a surgery that has a success rate of 50%. The staff was professional, kind and very thoughtful in the wellbeing of my pet, if not for the cost, I'd return. read more

Late Friday, we had what could have been a heartbreaking situation with our little Yorkie mix. We headed directly to BluePearl and they got us in quickly and as soon as they looked at our little guy, they knew exactly what was going on. What I really appreciated from the staff, is their professionalism, support, and reassurance. I will not hesitate to refer friends, and return myself if the need arises. It's such a comfort to know I now have 100% confidence in an emergency vet location. read more

The best specialists for our fur babies! Dr. Alice A. Huang was better than any human doctors I've dealt with at ER's. Her assistant and her are thorough, caring, efficient and extremely detailed! The report they created for my dog left me speechless! Their attention to detail is at another level! And so so professional yet compassionate and kind! Can't praise her and her tech enough! Just one negative and that is that the radiology department does not accept appointments. I mean I can't let my dog starve all day waiting for them to do the scans. I wish they had appointments facilities for that! One tip as a workaround is that go in at 9am, the techs come at 9:30am so you may get to see them before the craziness begins. Other than the radiology issue! Overall I love these folks! They are the only people who in my experience have billed my insurance for me. They are phenomenal! Can't believe all the negative reviews I am seeing about them because I have never had a negative experience there... and I have been there a lot! read more

BluePearl Pet Hospital Kirkland - Rafiki says thank you to the team there especially Dr. Alice A. Huang and her tech! - Veterinarians Near Me - Kirkland, Washington

Please take your pet to another hospital for emergency treatment. I never post poor reviews, but want to save someone from our poor experience. We had a horrible experience with our dog at this hospital, they billed us $13,000 and were not able to save our dog - the dog was with them for 3.5 hours. We have experienced other vet hospitals and should have gone back to where we had great experiences previously. This was an over the top money grab and not honest or realistic in what could be done to save our pet. No adjustment or final itemized bill had ever been sent to us. read more