Located in the Evergreen Village Business Center in Redmon, Wa, Mud Bay provides very high end pet…read moresupplies. There are 63+ stores across the Pacific Northwest, HQed in Olympia. It is named after Mud Bay Road, the location of its first store (the road being named for the body of water nearby). My daughter needed to get some gourmet (think refrigerated) for her new dog, so we tagged along. It's a very large store inside, with pets being encouraged to come in. The staff was super friendly and helpful. You will find a lot of brands that you don't see in the super-pet stores that we used to frequent. One interesting learning that I recently obtained is the existence and use of a 'bully stick' for dogs. Mud Bay has a large selection of all shapes and sizes.

I love this place!!! It reminds me of a Whole Foods but just for animals hehe, I'm a first time dog…read moremom and I have a puppy who's a very picky eater! I've been to lots of pet stores so far and I keep on returning his food bec he doesn't want to eat, my girlfriend told me about this place and boy was she right! Kaitlyn one of the sales associates helped me and she was so friendly! My puppy Archie immediately warmed up to her and she was so thoughtful to give him so much Treat samples and meal toppers! I bought a lot from this store bec it's very good ingredients and less preservatives! This store will be my main store from now on! I'll keep on buying from here because I love the customer service and Archie loves the food that Katlyn recommended! He loved all that she suggested too! I bought a bunch of meal toppers and his new food which to my delight he scuffed in seconds and this was before me hand feeding him since he would sniff the food I gave him from PetSmart! I also like how clean this place is too! If you're looking for a healthy supermarket to buy your animals' needs then this is the place! They have amazing customer service and look for Katlyn too! Actually they're all so nice and helpful here! Makes me want to come back for more! Hehe definitely this place deserves a 5 star rating in my books!

I booked an appointment to have my doodle's first grooming at Pet Supplies Plus in Bellevue. I…read moredidn't have a groomer in mind, so was assigned to Astrid. She was fantastic at communicating and was the first groomer ever to actually listen to our requested haircut!! Having a doodle means a certain style of grooming, but we just needed her to be short all over and she's the only groomer that didn't question our decision and did exactly like we asked. We didn't need any touchups! (Which is a first). She was perfect! I highly recommend Astrid for grooming and will continue to book with her going forward!! Plus, as an added bonus, everyone at this store was so friendly and sweet to my little puppy.

My boys had been eyeing some guinea pigs for some time and I was hesitant until they were able to…read moreshow me they'd be taken care of (we've had a few in the past but the boys were much younger). I gave them a budget but three piggies left and they didn't want to leave one alone. An employee (I believe her name was Katie) over heard our conversation and paid for the third one. It was a touching moment for the boys to experience - kindness. If you pay attention close enough, kindness is everywhere!

Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

What a really nice store I always prefer Petsmart over the other pet stores. Their prices are good…read more They do have really good sales when they have them. I would like to see a little bit of improvement in some areas but all very much new. This place is easy to find and locate they always greet their guest where the hello and they're very kind. Nice selection and good variety of pet options for all pets

Located in the Overlake Crossing strip mall in Bellevue, WA, this instance of the giant pet chain,…read morePetSmart, consists of every need that a pet owner might want. We stopped in for some doggy hand treats, doing an exchange for more chicken based from a beef liver based that was harder to use. My daughter couldn't find her email receipt to do the exchange, but the cashier/associate was able to look up the purchase based on the phone number and do the exchange without much problem. It did take a bit of time, so I had the opportunity to walk around the large store. Besides pet supplies for cats and dogs, it also sells/services fish and reptiles, including live bait and food. There is a Banfield Pet Hospital inside as well. Banfield and PetSmart continue to have a partnership (even though PetSmart no longer owns Banfield). We used to use them for our dog years ago, and learned that Banfield really depends on the veterinarian or chief of staff at the clinic. To complete a pet owner's need, the location also has a 'doggieday camp' and petshotel (overnight). My daughter told me that since last year, the the petshotel no longer has an employee overnight on-site. I also learned that Chewy was at one point, owned by Petsmart, but they split apart into separate entities. Chewy (as primarily an ecommerce company) now has greater net sales than Petsmart (2023)...really shows how ecommerce in many cases has overtaken retail for product (i.e. food) that works well on a subscription model.

Went here with my to stock his first Saltwater Aquarium. The staff here tested our water and was…read morevery educational on what fish and coral to start with. Their stock of fish, invertebrates, snails, and corals is quite large than most place we've visited. My son got some good deals on a clown fish and some corals to start with. We will definitely be back here for more as my son continues to cycle his tank.

Made the trip up from Oly to buy corals after checking their site and facebook that said they are…read moreopen. Got there to find the open sign lit, yet a sign on the door saying closed. Apparently too much effort to post on their facebook page since it also says OPEN NOW. Too bad.

For great products that are unique and actually liked by pets, I give it 5 stars…read more For customer service I give it 3 stars I went in because all of their locations carry unique cat toys that are both commercial as well as seemingly homemade although those probably are commercial too There's a large selection of both and the thing that I love is that they are actual toys that are effective, meaning they work well and they don't break easily and our high-quality. And our cats that are super picky about toys, pretty much love anything I get there because they carry toys that pretty much any cat would love. I don't know how to explain that exactly but it's very different than going to a PetSmart or a Petco in terms of their products I feel like their prices are super reasonable as well so I don't even try to price check it against anything online. One reason is because I appreciate them actually taking the time to find these great products and I like supporting their business The second I walked in, someone asked if they could help me but I declined because I could see the section I was looking for. But after I started shopping, I did need help and no one ever checked on me again... And the woman working was on the entire other side of this Store which is fairly large. And due to an injury, it was just too hard for me to walk over to get help. And she would never look in my direction for me to waive her over. So that was kind of a bummer The same woman, checked me out and get the checkmark for doing the job she was paid to do. She was not friendly but she was not unfriendly, but something about her was a little unapproachable. She didn't know the answers to my two questions and because of the unapproachable factor, I didn't feel like pushing her to find out. I just decided to make the decision based on my own knowledge I would definitely revisit this location based on their products and the 1st employee's happiness to help.

Treated my doggo wonderfully and couldn't have asked for better service. They had everything he…read moreneeded and were well aware of which products had chicken/birds in it so we could avoid allergy flare ups. Definitely recommend if you need a fantastic pet store in Issaquah.

Picking up a few supplies to help me get ready for my new fur baby. So excited. This store is of…read morecourse the cream of the cream for pet supplies. Primarily for dog and cat owners. Clean and wide aisles. Friendly service too! I merely asked a few questions and immediately David helped me find what I needed. From treats, food, cat litter mats, cat toys, dog toys, etc. plenty of parking out front as this is a huge shopping center. Enjoy your life! SYOY!

Such a great location! I usually come by to pick up my dog's food, supplements and treats. There is…read morea good variety of items for both dogs and cats, and the store is always so clean organized and consistently well-stocked. The staff are also super friendly, informative and ready to help. Each time I come to pick up a large bag of dog food, the staff always offer to help carry it out to my car. I highly recommend this spot for great customer service and a good variety of products for your pet.

Been awhile since I've shopped here. Hubby usually does our petfood shopping. Store had everything…read moremy 3 brats need. Freeze dried Chicken treats for my tuxedo, slide and serve pates for my finicky senior and my Abyssinians favorite canned cat food blends. We forgot the Stella and Chewys pumpkin venison dried nuggets so back to ATB tomorrow!

I can't say how wonderful the team is here. Thank you for walking me through food to gain an…read moreunderstanding of things I would never even think about when selecting a dog food. Even more so thank you for your wonderful kindness and excitement for me on my new journey of adopting a dog. I can't wait to bring her in to see the team. You guys absolutely made my day, not only did I feel valued but I felt so cared for - your kindness really touched my heart.

We absolutely love the groomers at our pet squad in Issaquah! We take all three of our dogs to be…read moregroomed, and today I had the most wonderful experience with Kyla! You can tell how much she loves animals and her caring disposition. I brought in my Rhodesian Ridgeback, who is a rescue, and he could absolutely not get enough of her. She is so kind and loving towards animals... I can see why she is fabulous at this profession! Kyla, thank you for being such a loving person, and loving our animals when we bring them into the grooming salon. I know sometimes a lot of dogs are barking and stressed out, and I can tell that you just have an amazing disposition and a love for animals, thank you!!

I took my dog to the grooming salon and checked in as usual. During check-in, the groomer, Kara O,…read morefelt through my dog's coat like normal and didn't mention any concerns about matting or difficulty grooming. I even agreed to go with a shorter cut to make things easier for her. However, after having my dog for two hours, she called and said his head was too matted to finish grooming. This felt more like an excuse than a genuine issue. It seemed like she didn't want to complete the job, especially since she already appeared behind and uninterested when I first arrived--she kept us waiting while she was outside vaping. I'm extremely upset that my dog was sent home like this. Not only did the groomer think this was acceptable, but the manager did as well. There was plenty of opportunity at check-in to assess whether the grooming could be completed. Instead, she shaved almost all of my dog's body and left his head untouched, making him look completely uneven. This experience was very disappointing. I will not be returning, and I strongly believe Kara O should not be handling dogs if this is the level of care provided.