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Mud Bay

5.0 (4 reviews)
Closed • 10:00 am - 7:30 pm

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4 months ago

Helpful 4
Thanks 1
Love this 4
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

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All The Best Pet Care - All-The-Best-Pet-Care-Bellevue-Dog-Cat-Pet-Store-pheremone-calming-dog-cat-hemp-1000.jpg

All The Best Pet Care

(88 reviews)

Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

Mud Bay - Snacks and food for the kitties

Mud Bay

(30 reviews)

For great products that are unique and actually liked by pets, I give it 5 stars…read more For customer service I give it 3 stars I went in because all of their locations carry unique cat toys that are both commercial as well as seemingly homemade although those probably are commercial too There's a large selection of both and the thing that I love is that they are actual toys that are effective, meaning they work well and they don't break easily and our high-quality. And our cats that are super picky about toys, pretty much love anything I get there because they carry toys that pretty much any cat would love. I don't know how to explain that exactly but it's very different than going to a PetSmart or a Petco in terms of their products I feel like their prices are super reasonable as well so I don't even try to price check it against anything online. One reason is because I appreciate them actually taking the time to find these great products and I like supporting their business The second I walked in, someone asked if they could help me but I declined because I could see the section I was looking for. But after I started shopping, I did need help and no one ever checked on me again... And the woman working was on the entire other side of this Store which is fairly large. And due to an injury, it was just too hard for me to walk over to get help. And she would never look in my direction for me to waive her over. So that was kind of a bummer The same woman, checked me out and get the checkmark for doing the job she was paid to do. She was not friendly but she was not unfriendly, but something about her was a little unapproachable. She didn't know the answers to my two questions and because of the unapproachable factor, I didn't feel like pushing her to find out. I just decided to make the decision based on my own knowledge I would definitely revisit this location based on their products and the 1st employee's happiness to help.

Treated my doggo wonderfully and couldn't have asked for better service. They had everything he…read moreneeded and were well aware of which products had chicken/birds in it so we could avoid allergy flare ups. Definitely recommend if you need a fantastic pet store in Issaquah.

PetSmart Dog Training

PetSmart Dog Training

(130 reviews)

I'm giving the grooming Salon a four star mainly because of what they have been doing to make our…read morefur baby Olive so pretty after each grooming appointment. Today it was Emily who attended Olive and we are pleased with the outcome. Emily is very pleasant to talk to, she makes it easier for Olive to walk away from us at dropped off time. Thank you, Emily!

I brought my dog in last Thursday for a routine bath and brush. He was groomed by Joshua A. During…read morethe appointment, I received a call saying my dog was being "difficult" and was very afraid of the dryer. This was surprising to hear, as this is the first time I've ever been told my dog was fearful or difficult at a groomer. When he came home, he was acting a little off, but nothing immediately obvious. Over the next couple of days, I noticed he seemed to be in pain. Today, I took him to the vet and was told he has a tail sprain and back pain. I also learned that his anal glands were not expressed, which is something I typically expect as part of a grooming visit. I don't know exactly what happened while he was being groomed, but something clearly did. I've called the store twice trying to speak with someone and haven't been able to get anyone to answer the phone. I'm leaving this review because I'm genuinely concerned about my dog's experience and well-being, and because the lack of communication or follow-up from the store has been frustrating. I hope management takes this seriously and reaches out, as I'm looking for answers and accountability.

Mud Bay - petstore - Updated May 2026

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