Absolutely Amazing Experience at Pet Town Port Orchard!…read more I've been to Pet Town Belfair before, but this was my first visit to Pet Town Port Orchard, and honestly -- it was outstanding! The staff here are genuinely friendly, knowledgeable, and clearly love what they do. It happened to be Halloween, and my dog (dressed up as Krypto the Super Dog ‍) got a full-size bag of premium dog treats from the kind gal at the counter -- such a sweet surprise! I had questions about dog food and fresh meals, and Dan, who turned out to be the store manager, went above and beyond. He walked me through different options and recommended A Pup Above - Porky's Luau and Natural Balance L.I.D. Lamb & Brown Rice kibble. My dog LOVES this combo -- even more than his Science Diet Small Bites! What stood out most was Dan's professionalism and humility -- he was stocking shelves one minute and giving thoughtful pet nutrition advice the next. You can tell this place has a strong sense of care and community. The store is spotless, well-stocked, and full of great pet supplies, toys, and treats. If you're looking for a local pet store in Port Orchard with amazing staff, fair prices, and real heart, this is it. We'll definitely be back soon -- thank you, Pet Town Port Orchard, for being such a gem!

every time I shop here the staff isn't friendly or helpful at all. I get what I need pet food wise…read morebut the experience is odd- the store itself is really quiet and no one approaches you to help.

I happily walked in here, and was greeted instantly …read more Everything is organized very well. When you walk in if you're a dog person you go to the left if you're a cat person you go to the right since I have a dog I enjoy looking at all their home made treats, which my dog loves. I always get the peanut butter hearts , since they have such a huge assortment of fresh made treats, it was her birthday recently, so I got her specialty treats that they do have an assortment against the window as well. They have dog food for sale as well as beds, toys, treats, and safe bones for your dogs. And they do have a rewards program where are you just sign up for free and I got a little card and then they save your points that can be used at other purchases. I do not use their grooming services since I do not want to wash my dog and let the pros take care of that .

My husband and I brought our two dogs here for the first time last week. We believe the person who…read morehelped us was the owner. He was the absolute best and I can't hype this place enough. First, he coached us on how to bathe our dogs with their wash station. We've had our dogs for 10 and 15 years and have never been told instructions, which we really found helpful. Next, we got 30 minutes to bathe our two pups... we've been limited to 6 minutes apiece at other businesses. And yet the price at Cookies was almost half of what we've payed for at other places!! Third, we received free packages of treats both during and after the bath. There were chicken, beef, or fish varieties in case the dogs had allergies. We were also given bottles of water for ourselves because my husband was sweating from bathing the dogs. Finally, the variety of treats, bones, and dog food here is broad. We've been to a few other dog stores in the area and nothing compares to Cookies. We'll be coming back to this place probably 1-2 times a month. The customer service alone was enough for us, the variety and attention to detail in product selection was the cherry on top.

I've taken my Shih Tsu there for...many years. They do a nice job and I do particularly like the…read morelady who runs the business. I would recommend The Groomery, gladly.

Nail trims I have 2 pups that hate getting pedicures! But…read morethey get them done quickly and efficiently!

Great selection of dog food! Excellent service and adorable kitty cat greeters!…read moreLove supporting such a great local business.

Great well curated pet store in Bremerton, real knowledgeable friendly animal lovers here, and…read moreprices are good... seriously, what are you waiting for ?? Oh and great store cats !!

What a horrible experience. They had my dog for 5 and a half hours . Claimed that they could not…read moreget her undercoat to dry. So when I picked her up they showed me her tail and said something about a gland. Nothing about the fact that they had cut her tail . Het tail has been oozing all night and day. I was lied to. Nothing like this has ever happened before and my dog has been getting groomed for the last 5 years every month. I do not recommend this place at all!

I visited this store over the weekend, really looking forward to adopting a bird. Before driving an…read morehour, I called ahead to confirm if they had birds for adoption or if it was just a supply store, as I was specifically interested in that. The guy I spoke with said yes, they do have birds for adoption, but didn't clarify much beyond that. I assumed it would be like a Petco-style place where you can meet and adopt birds. When I arrived, I was shocked by how dusty the store was and how poorly maintained the cages looked. The birds' habitats seemed depressing and unsuitable -- definitely not the kind of environment where birds should live. When I asked about adopting a bird, I was told flat out, "THEY ARE NOT FOR ADOPTION." I was confused because didn't I call to ask that? And they said yes? Then I asked, "Neither of them?" He said only two types of birds were actually available for adoption, and those were the same birds you can find at Petco. If I had known this, I wouldn't have driven an hour I was specifically interested in African Grey parrots, which they had but not for adoption and since they are not available at Petco, I thought they would have one there for adoption. We were looking at the birds and we were never told "if you are interested in adopting these are available" which I would've appreciated. I decided to go to Petco after which is 5 min away from my house! and got a jenday conure bird there. Anyway, I ended up buying some sunflower seeds for a bird I already have at home, but he wouldn't eat them, which was weird because those are his favorite. It turned out the bag was expired, which explains why. Overall, this place felt really poorly managed, especially regarding the birds' living conditions. They desperately need better habitats that allow the birds space to stretch their wings and have a more natural, healthy environment. I do not recommend this place.

When our local pond store recently closed, I wasn't sure where to turn for new koi. I knew about…read moresome of the overnight koi suppliers on the East Coast, but it felt like a long journey for the little guys. So I was thrilled to find Discount Koi--right here in the same state! Their prices were very reasonable for both the koi and the shipping, and we ordered two standard koi and one butterfly fin, all in the 4-5 inch range. They arrived healthy, lively, and honestly even more beautiful than we expected. The real standout, though, was the customer service. Teala was incredibly kind, helpful, and made the entire process smooth and pleasant. Highly recommend Discount Koi for anyone in the PNW looking to add some beautiful new fish to their pond. Thank you so much!

Fast delivery, the new fish are growing well, thanks for in-depth advice on care & maintenance.read more

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

Fantastic selection, knowledgeable staff who have been working there a long time. Beautiful set…read moreups. Fun way to spend the day!

I am the happiest owner on the Face of the Earth because of two very special employees at…read moreDreamPuppy...MayCee and Chase! MayCee was the phenomenal business individual who handled everything with the utmost professionalism and knowledge. She made my purchase seamless! Chase...was my first phonecall to the establishment. He spent endless time with me. He has an innate talent to ask the right questions, especially my desires with a dog. We covered size, disposition, everything. I am eternally grateful to Chase for pairing me with the dog of my dreams. I have owned 4 dogs previously. This Puppy is the most perfect fit! Thank you. Thank you. Thank you. Louise

Display of Animals. Very nice and Clean. Safety First for Puppies. Purchase was very Pleased with…read morethorough Care of Important Details for your Puppy. Very pleased.

My dog came home after a week's stay without stress and seemed happy! Staff were kind and attentive.read more

I have been a Bayside Animal Lodge customer for years and have always been more than satisfied with…read morethe level of care provided by the great staff. On a recent visit - they responded to a health issue concerning one of my dogs with great care & professionalism. My Vet even commented that Bayside is one of the best kennels in the area. Thank you for taking such good care of my pups over the years!