What a wonderful experience! I brought in my newly-adopted kitty for her first visit and the staff…read morewas truly wonderful. They were so gentle, caring and engaging with her, doing a thorough job with her exam and making all the recommendations for her treatment. I appreciated that these were prioritized and the team let me know the "really should do" versus the "nice to do". Our poor little girl had a rough start in life but now I know she's in good hands at home and has docs that truly care. The prices are reasonable and they don't push any unnecessary care or products on you, but do provide great information about things like pet insurance and rebates on medications. Dr. Nicolle was amazing and showed Secret Agent Mittens as much love as I do - you can't go wrong at the Poulsbo Animal Clinic!

What i have to say is too long for a post. A bit of empathy training would be a good ideal for this…read moreclinic. It seems to be all about the bottom line with zero compassion. Their tagline should be "show me the money". If you choose to take your precious pet to Poulsbo Animal Clinic, i hope you have a better experience than I and my cat did. Good luck!

Trully, as good as it gets…read more I had to get a Health Certificate for our kitty to travel HI and could not keep my appointment with my regular vet, so I called Companion hoping to drop in. They called me back and gave me a time slot for the next day. The staff was very friendly, Dr Newnham made us feel very welcomed and comfortable and it was an awesome all around experience. I will move my vet services to them for good!

Companion Animal Wellness Center has created an amazing environment for pets and their owners. Our…read morerescue puppy has them all to thank for teaching her that vets aren't scary and catching a couple issues early so that she can have a happy and healthy life. The staff is attentive and I love that they have a text message system where I can have a dialogue. As someone who works, this is an incredible option so that I don't have to break away and make or catch a phone call.

Recently moved from Hawaii. My first time visiting with our two dogs. they received an examination…read more Written recommendations which I appreciated. In the 14 years of taking our dogs to the vet this never happened. Everyone was very welcoming and our dogs appreciated the efficiency. Vaccinations and Lab work was completed. Mahalo James (Mochi and Mika)

I've been taking my senior pup here since I got him about four years ago. I was immediately…read morepressured to purchase their Paw Plan, which I did for $155/month. They also pressured me to get his teeth cleaned every year even though he has only 5-6 teeth. The cleanings were $400-500 each even with the plan. He's only 8 lbs, so not a huge mouth. Once I was in for a routine visit. The vet gave the exam while giving instructions to the tech who was taking notes on the computer. The vet left and the tech presented me with the written estimate for all work that needed to be done. Of course it was an exorbitant sum. I asked if this sum included my Paw Plan insurance so she corrected me that it's not insurance, so I'm not quite sure what it is. When she left the room I heard the vet ask her how I handled the estimate. Anyway one day when I needed an immediate appointment for something I felt was an emergency they told me they could see him in three weeks. So I ended up taking him to an emergency vet and paid $1000. Later I called to cancel the Paw Plan and was told they would call back. They did not call back, but charged me again the next month. I called again, same thing. I called a third time and was told they needed 30 days written notice. I argued with that so they agreed to cancel and refund 1 month. Then I was informed that they would review my account and I would be required to pay back any discounts I had received previously. What? I had already paid the premium, but now I had to pay back the discounts I received? I haven't heard back about my account review, but I will be looking for a new vet immediately.

Our corgi was slowly losing the use of his back legs, which was absolutely heartbreaking, our vet…read morerecommended we try Dr. Finn. We were so impressed with her compassion and caring for our pet, and her holistic approach to helping your pet is such a welcome relief! Dr. Finn helped us make changes to our pets diet to relieve the pressure on his joints, applied acupuncture and laser therapy, which our pet really seemed to enjoy. She has truly been an important part of our pets long journey to healing.

I'm going to be more than a little verbose here, so please bear with me. My wife and I met "Winnie"…read morewhile on a trip to Death Valley and southern Nevada. Having left our two dogs with a house sitter, we looked forward to fewer complications while camping, etc. Then we stopped at a gas station on the Oregon and Nevada border. There sat what appeared to be a miniature, mostly black German Shephard with a badly injured leg and paw, starving and very thirsty. Nobody at the gas station had any idea who the dog's owner might be; no name tag, etc. We could not leave this dog there to die a miserable death, so she joined us for two more weeks on our journey. We stopped at the nearest vet in Winnemucca, NV, and got her bandaged up for the short term. This vet indicated significant neurological damage to the leg and paw. Our next stop was an emergency vet in Las Vegas for further assessment. Same overall assessment, the leg would probably need to be amputated. Over the next two weeks, we learned that Winnie had never been on a leash before, loved people, and could travel for hours at a time in our vehicle without a complaint. Upon arrival home, we had Winnie assessed again by our local vet. Same story, severe leg, paw, muscle, tendon and neurological damage. Amputation was suggested. I resisted all those assessments and decided to look for a vet who might be able to help Winnie keep her leg. This is where Dr. Finn comes in. When we explained Winnie's situation and condition, her office indicated, "No! Don't amputate her leg! Dr. Finn can help her!" THAT was what I was hoping to hear! This is precisely the type of treatment Dr. Finn is dedicated to; for dogs and their owners. Winnie began undergoing a series of weekly laser treatments to allow her "frozen" elbow to gain flexibility, use stem cells to heal two toes that were mostly missing, a raw open wound in their place, and begin work for fitting a brace. Over several months, Winnie's progress continued, and her brace is currently being readjusted. Unfortunately, the story does not have the ending we hoped for. While Winnie was very submissive with our older, larger male dog, she desperately wanted our younger, smaller dog to play, and was quite "in our little's dog's face", nipping, barking, etc., insisting on play. This resulted in endless growling and snapping from our other small dog, creating ongoing anxiety and tension in the house. We worked on this for several months without success. Then came a couple of aggressive attacks by Winnie on our smaller female dog. My wife contacted Dr. Finn who commented that the "female on female" aggression, and the fact that both come from a background of being "streetdogs" as pups, this can be very dangerous for the smaller dog. My wife's reading indicated the same. Now we had owner depression. Earlier in Winnie's treatment, Dr. Finn and her husband said they loved Winnie and indicated that if we were ever unable to keep her, they would to take her. That time had arrived. With the saddest of hearts, buckets of tears, and way too much guilt, we came to the conclusion that the best outcome for Winnie was to live with Dr. Finn and her husband. She'll have a built in pack of male dogs where she will surely peacefully submit, horses to check out, a large rabbit who Winnie loves, acres of land to explore, an office staff who loves her, and endless sniffing opportunities. Logic dictates that this was a better "Winnie ending" than we had any right to expect. Winnie will require ongoing vet treatment which Dr. Finn can provide. Wow! This is a one in a ten million possibilitiy! So... Winnie is no doubt the big winner here. We will try to focus on Winnie's gain and less on our loss; though that will be a challenge for me. We cannot adequately thank Dr. Finn, her husband, and her staff, for what they are doing for "our girl." May the force be with you, Winnie... With endless love and memories, Doug and Harriet LeClair Anacortes, WA

Dr Vaughn and Dr Boyle did everything they could for our cat who had kidney failure. When our cat…read moredid not respond well to the treatment provided, they spent hours consulting other vets with various specialities. They kept me updated. As busy as the clinic was, I know they worked overtime to save our cat. When we decided that it was time for our precious Arlo to cross the rainbow bridge, Dr. Boyle kindly guided us. I could not ask for better care for our cat or support for us. If you need emergency care for your pet, I recommend you call the clinic before you come. You may have to wait a long time depending on how serious your cat or dog's condition is. There is only one vet on duty and there may be 12 cases ahead of yours.

So here is a ChatGPT but I am sure that others will agree that a minimal fee for emergency services…read more(although 6 hour wait doesn't seem like it was handled like an emergency) should not be more than triple the cost it should be. You are the king or queen of your business and can gouge whoever you want. Although I feel that people have a right to know that you run your business like used car lot. Shady. Got to hand it to ya, you are quick to tried to hide this from your potential customers. Read the reviews one stars all have something in common. Greed and predatory.

Losing a pet is tragic. Losing a dog that is your spouses EVERYTHING is the worst thing we have…read moreever gone through. Now, doing this during COVID-19 stay-at-home order was the worst possible scenario. We had only taken our dog here once for vaccinations because we knew she was terminal. We called Clifton Hollow for an end of life examination and the doc told us it was best to take the weekend to say goodbye, she was in heart failure. This visit was done over the phone while we took the news waiting in our car. We did what he recommended and took the time she had left to enjoy her final days. We called that Monday and they gave us an appointment to "put her down" that afternoon. From beginning-to end, the staff was kind and considerate. They let our family come into the office for her final goodbye. The only downside here is the front office lady was loud on the phone and I wanted her to be quiet and respectful. But we couldn't stop their business operations. They provided us a nice urn for our sweet girl and had her returned to us in less than a week. They also mailed a sweet, hand-written card that's each staff member signed. Because of this experience, we will be going back for our other dog. Thank you for this experience during a difficult time.

I did not have a good experience .I called Clifton Hollow make an appointment for my dog ,who was…read morerecently diagnosis with anal cancer. I explained my Seattle vet told me if she was drinking a lot of water 9she was)she may have calcium in her blood which is painful and I should get a blood test. I I live halftime in Kitsap and need a vet here as well. The receptionist told me they were not seeing people in their office due to Covid. this is surprising as it's March 1 and Congress is even meeting on mask today but whatever. I said that I really wanted to see a vet because I'm worried about other tumors growing where and how to know if she's in pain she said that wasn't possible I said well then maybe I'll just get the blood draw and got an appointment. I called today to send Cleos diagnostic labs and asked that since it was 50° and dry might the vet consider coming outside to look at Cleo after his exam with me she said she would ask him. I arrived called in I asked if the vet was flexible she hadn't asked yet. Then after 15 minutes a tech came out and wanted to take CLeo in. I asked if the vet had said he would come out after, he said he didn't know and I explained I wanted to know if these lumps on her back which I pointed out were tumors. He came back out a few minutes later to show me where her glands were he showed me the glands in her neck I said I really want to know where the two sets of anal glands are , and he said the lumps might be tumors. I said maybe I should just get the blood work done he said the vet does the bloodwork. I said, not the tech? No, so he and the vet won't come out so he took Cleo in. 12 minutes later I get a call .the vet asked me how I was. I said not great. He then he asked me does Cleo have anal carcinoma of theadipine carcinoma? Confused why he was asking, I asked him if he had seen the lab results.( this might have been a time to make a connection, offer condolences?) He asked me if I would work with him? I said yes, I didn't know the diagnostic terms but I knew she had anal cancer . He asked me again if I would work with him .I felt like I was being interrogated and I asked him was he going to work with me .No answer,he said he'd be happy to refer me to another vet. I felt frantic ,said I need information why should I pay you if I'm not getting any information. He said you don't have to pay me I'll just refer you. At that point I was hopeless so I just said fine goodbye.(all According to phone record I understand every office has policies but these policies resulted in unkind treatment and a failure to assist. At no point in any of these conversations was I offered any sympathy or understanding let alone compassion. I think my request was reasonable and Covid safe yet received no consideration I think policy became inhumane whether intended or not. I was very hurt and disappointed, and left more afraid them when I arrived . I was treated as an annoyance rather than a worried anxious owner of a terminal pet . My fears of a lack of communication proved entirely true and I believe that this this office has led policy to fail compassion and kindness. I never saw the vet so I don't know if he was good but I certainly wasn't able to have any faith . 9

The staff and Dr. Burnett are the best. They are caring, compassionate, and gentle to your pet and…read morealso to you. I highly recommend them for all their services.

This was our vet for a couple years and one day they weren't answering their phones. When I drove…read moreby it appeared boarded up! No messages saying they were closing, can't even reach anyone to get your records. Assume they went out of business but this is a poor way to handle it.

She is the greatest most compassionate vet. I had phoned her in regards to our golden retrievers…read moresudden diagnosis of high grade lymphoma-he was only 5. She told me I was in great hands with out oncologist, unfortunately as the weeks went by we realized that it was just too far advanced for our dog. We made the decision to have him euthanized. I phoned Julia back again and she made a same day appointment to have her come to our home. Julia sat with our family and walked us through the procedure. It was painless for Louie (we were all in tears) but what we needed to do for our boy who could no longer walk. Thank you Julia

Always caring. Very knowledgable. Easy to speak with…read moreregarding your concerns. Pets interact well with her.

These folks are the best in the business. They always take such great care of my little dog…read moreBartlett. He comes back to me happy and healthy. I usually pay for a groom while he's there so he's also always so fresh and clean. I take it as an excellent sign that he's always happy to go into the office. He greets everyone with tail wags and kisses. He's a very reactive pup in many other settings so this feels special to see him so happy to greet folks.

We have been taking our Boxer dogs here since 2005. They took our second boxer, Skeeter from a pup…read more Skeeter knew them as a second home. Boxer's regrettably are short lived, Skeeter made it to 8 just as his predecessor, Rocky. Gus, is boxer #3 and he too started here as a pup and calls this his second home! We don't travel like we used to, but the kennel's owner's and staff treat the animals like their own. I have never had to encourage anyone of our dog's into the reception area...and even though it hurts my feelings, they nearly charge into their kennel area pulling a staff member along at the end of their lead. No sentiment for us from the dogs. They pay strict attention to dietary concerns, vaccinations and will administer medications if needed. Grooming is available and done with the same care as kenneling. There's a reason this establishment is repeatedly voted Kitsap County's Best. THEY ARE!