Pet Planet has great customer service and an excellent selection of treats and food. The staff is friendly, helpful, and always willing to answer questions. It's a reliable place to find quality products for pets. read more

I wish I got the names of the two employees who helped me on Sunday, but I can't thank them enough for their help! I stopped by because I was so worried about my chihuahua's itchy skin from allergies and needed something to soothe her skin until her upcoming vet appointment. Both employees were so helpful, directing me to several options for topical creams, sprays, and ointments plus medicated shampoo and supplements that would help. Not only did they help me find the right products, but they gave me recommendations for a nearby vet and pet dermatologist, too! I left feeling so relieved and my chihuahua's allergy symptoms immediately improved when I gave her a bath with the shampoo and sprayed her itchy spots with soothing spray (both products recommended by the employees). She is feeling so much better and all the redness and flaky skin has disappeared, along with her itchiness. 10/10 customer service and I'm so happy the products worked so well! read more

My pup has the absolute worst allergies and can only have 1 ingredient chews and treats. It's so nice to have such a wonderful store near by! Their treat bar is full of single ingredient treats for the puppers and kitties with allergies. We love the employees here too. Literally everybody is sooo sweet!! read more

This is the most charming animal focused pet store in the west valley. Healthy options, true organic and pet's food needs placed 1st. Along with treats and speciality items, WOW! Staff were so friendly and knowledgeable, no question was unanswered. I would say prices are pretty good, and the unlimited supply of various pet needs...... definitely for 'serious about your pets health' ppl. And for ppl that just want that special little treat for their pet. Really excited to get more there soon. Large variety read more

First time dog mom and I cannot emphasize enough how incredible Pet Planet and their employees are. I have been to 2 locations in the greater phoenix area and I can wholeheartedly say I have never received better service and care from a business. Kudos to the hiring team - You have selected the cream of the crop of human beings! read more

The staff is amazing and extremely helpful. They have the best quality of foods and treats for our pets.

I think this store is awesome! They offer so many healthy choices for those who may have picky pets, pets with allergies, special needs or for those who best to their own drum when it comes to feeding their pet. The store is clean, and the employees are super friendly and highly knowledgeable when it comes to the food they carry. I have a pom-chi who was on a vet recommended food that was grain free, but still had taurine in it to prevent heart issues from being on that type of diet. His coat was really poor. I found a great food that I give him which made his fur look amazing again, but it is from a grocery store so I was looking for something that may be a bit healthier if possible. Maybe Nutrish wasn't all that bad? Am I worrying too much? Ashlee was able to tell me comparable foods they carried that was right up our alley and educated me how they were the same and how others were different that they offered. I was so impressed I felt like I was talking to the food doctor. When I checked out the gentleman ringing me up offered healthier samples that compare to the exact 2 foods I was currently giving our pup. They have great listening skills and seem to really care. Pet Planet also offers toys, bathing items, leashes and collars, bulk food and more. A gentleman helped me during checkout. Another employees that knows their stuff. He educated me further and knowing what we needed, he sent me home with some good quality samples for your pup to try. They have a rewards program as well. I can't wait to try the new food and see our our dod liked it. read more

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This store is lovely. I just got my golden retriever puppy and went in looking for teething options and everyone was so helpful. They carry quality items and have amazing prices. Overall, so glad we found a store for our new buddy! read more

Pet Planet - He loves his teething aids!! - Pet Stores Near Me - Litchfield Park, Arizona

Pet planet is amazing they have everything and more for your dog or cat they have wide variety of good healthy food choices and there employees are even more amazing they have great customers service and are very helpful of finding the best options for pet!! I will definitely be coming there any time I need food or treats for my pup! read more

The staff are always so friendly and helpful. Not only do they remember me and ask about my puppy, they even ask how I'm liking new items I purchased previously. They are not pushy with sales but they do listen to what you are looking for and provide great options. When I bring my pup Cleo in, they attentive to her and give her treats which she loves! Pet Planet has all the great options to spoil your pup! read more

Pet Planet - Pet Stores Near Me - Litchfield Park, Arizona

Wow, what a lovely experience I had here with my two young huskies! I have a 4 mo and a 2 yr old. My two year old is scared of people but we are working with her. One of the ladies in the store, came out with a treat to help ease my pup's anxiety. She didnt have to do that, but she did, and it was very thoughtful. The same woman assisted and informed my partner and I of coupons and offers on products. We saved almost 20 dollars!! Oh and the natural chew tables/area is fantastic. They carry bulk and singles to introduce without spending an arm and a leg. The store was clean and inviting and so were the friendly and helpful employees! If I could give more stars I would!! read more

1000% recommend getting your dog a birthday cake from here! She loved the cake so much and the cake was the cutest thing ever. Customer service was amazing, they gave me 10% off due to the cake box being damaged (plastic was ripped) i didn't even notice lol but it was sweet they did that. They have tons of treats to choose from so I'll definitely be going back! read more

Pet Planet - Birthday cake, Doberman - Pet Stores Near Me - Litchfield Park, Arizona

Great customer service, very organized, easy to get in and out. Today was our first visit and we washed our dogs at the self wash stations. They had all we needed. We will be back! read more

First off Micaela is amazing!!!! This place is crazy informative and has really great options for a healthier pet. I will be a regular for sure. She answered all of my questions, spent plenty of time with me and gave me some great info. read more

So I drive by this place all the time and I live close by. I have three dogs And figured it was the day after Thanksgiving let's see what deals they have. I have to say I bought two hedgehogs because one dog does not play with toys. A bag of pig ears and some shampoo. My total was $60 which to be fair I was not expecting to pay that much but that is my fault as I was not paying attention to how much the pig ears cost. Honestly it was not a bad price I think it was two dollars and change per pig ear And I got a bag of 12. But my dogs loved every bit of it so it was worth it. I see that they offer self wash so I'm definitely going to have to check that out. Do you have it in my room other than that everybody was very friendly very helpful. read more

Spent 20 minutes with one of your staff members looking over all of your treats to find some thing my tiny dog who is fed raw could eat. Brought four bags of treats and a container of goats milk to the register. My total was almost $75 and I wasn't allowed to check out because the store refused to take $100 bill. I can understand if my order was $5 or $10 and I was trying to pay with a $100, but come on guys. It's legal tender. Just take it. read more

Great customer service. Amazing products. Love the self wash they offer. My Golden Doodle loves this boutique.

THIS PLACE is what customer service, kindness and professionalism is all about. I have become so complacent to complacency- as it is rampant everywhere I go, but PET PLANET LITCHFIELD is completely the opposite of that. Refreshingly engaging and knowledgeable, willing to assist (yes, in 116 degree weather she insisted on helping me out to the car!) and genuinely happy to be there. This business is so very worth supporting, even if it means giving up door delivery convenience, it's totally worth it. I was so impressed by my visit to use the self serve wash, I was ready to turn around to go back to shop after dropping my pups at home. By the way, the self serve dog wash was clean, super stocked and everything was in working order as expected. I will absolutely return, refer and relinquish home delivery for this establishment!!! Give it a try, you will not be disappointed by these phenomenal employees and products. Absolute 5 STAR SERVICE. read more

A lady recommended this place to us and I love it, first time going and Amazing service! Great workers who were very helpful and friendly, the guy who helped us went through different dog food and ingredients. Amazing customer service! Amazing prices, will definitely start recommending people to this business! Who needs Petco, Pet planet is my new go-to for dog food and other items! read more

Pet Planet - She loves her new treat, for only $2.00!! - Pet Stores Near Me - Litchfield Park, Arizona

When you walk in and they know all four of your fur babies names by heart, even when you haven't been in for a few months.... you know you're in a good place. They give great nutritional advice and truly care about the well being of their clients. It's such a blessing to have them so close. Located right next to Fry's is extremely conveniently well. read more

I absolutely love this spot! They have the best selection of digestible dog chews and the employees are SO nice & helpful.(I think samantha helped us)They have so many awesome tips and they always have deals going on. Would recommend to anyone with a dog for sure! The only bummer is they only have products for dogs and cats, no reptiles or anything. Which because they have such awesome prices for quality products I don't mind driving to two separate places to support them. Thanks pet planet :) read more

Great experience! Greeted at the door and asked what I am looking for . The gal showed us around (my pup and I) and spent quite a bit of time going over the products that they offer. We were amazed at all of the options and how carefully thought out they were. We will be back! read more

Update: We still adore this place and it's employees. Today the associate carried out my dog food to my car in 100+ degree heat. Thank you! We just moved to the area and found this place.My pug is super sensitive. My husband went in and the gal who helped him gave us tons of suggestions. Anyways, long story short she is doing so well with her new food...I can't even believe it and they called to check up on her. Plus the prices are great! We will be life long customers, thank you! read more

Walked in for the first time yesterday after a friend recommended this store and the woman at the counter was so friendly, informative and helpful. We purchased a few Honest Kitchen products that was on sale and my dog licked the bowl clean! I was really impressed with the product options, how clean and organized the store was and I really appreciate the superb customer service as it is hard to find in establishments these days! Definitely returning and will recommend in the future. read more

Great staff, always friendly and helpful. All of their products seem to be great for pets, with no harmful ingredients. This is where we come from now on for most of our pups needs! Thanks to everyone at this location. Edit: So our dog is having some health issues. Went in there to get his food along with other things that might help him feel better. And the young lady that was there helped us pick a few things that could settle his stomach. She was really informative and helped steer us to the healthier products. We left happy with our purchase and a few days later we get a call from Miguel asking how our boy was doing. Now, we've had our dog Sammy for 4 years now. Have been to countless pet stores and have never received this type of customer service. They were so empathetic, and caring toward our dog they don't even know? Truly a great store. They've got a customer for life now. read more

So excited I found this gem! We have a 7 month old German Shepherd and she goes through bones within 30 minutes to an hour after buying them! Wanting to find her some bones that she could spend some more time on. Miguel helped us out and he gave us so much info on all the different bones I was so shocked with all the information he provided! We ended up getting her the raw frozen bone (2 pack) and a cheese bone. We gave her the cheese bone tonight and happy to say it's been a few hours and she's about half way through it so it's an improvement. Will try the raw frozen bone tomorrow. Miguel gave us great service. He gave us a few dog food samples to try out with her as well after she's done with her puppy food. We also bought her a new Kong toy. We have spent hundreds on toys for her some of which last 10 minutes. Kong is the best all the toys she still has are made by Kong . She has 2 Kong tennis balls a Kong ball rope and now a Kong football! They have a great selection of Kong products that can't be found at other stores! They also have a reward program and they do special things on each day of the week such as free treat day or bones on sale etc. So excited to have found such a special place to treat my special girl with great products sold by great people! Thank you guys! See ya soon. Great location as it's right on my way home from work!!! read more

Pet Planet - Pet Stores Near Me - Litchfield Park, Arizona

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if perfection was a pet shop then then it would be this place. the staff is amazing and they always help me with my difficult questions

Shopping here is such a great experience, not only is it a great franchise with excellent quality standards that takes most of the guesswork out of selecting healthy food, snacks and toys...BUT, it's the experience that sets this store apart from others, the staff is amazing, they are super knowledgeable, and not just "back of the box" educated, they have offered me a lot of great advice over the year and half I've been shopping here. They go the extra mile by helping you out of the store with your merchandise and even providing a complimentary goodie bag of treats for the ride home! If you spoil your pet like I do, you should really check this place out. It's a cut above the big box stores and you'll immediately feel it when you're greeted by the staff! read more

Very friendly staff, store is always clean and well organized. They offer a wide variety of premium pet food and snacks.

Just spoke to a lady in here I forgot her name but she was SO friendly! Every time I've come here the staff is so knowledgeable and friendly! They LOVE your dogs as if they are theirs! She gave me free samples after seeing my pup and hearing what food he eats! She was serious the BEST! Best place for your dog needs in general! Everything is natural! read more

Omg we just record a phone call from Machaela and we had gone there about two weeks ago with our new German Shepherd puppy and got him some new food and she just called to see how we were doing, how he was doing and now the food is reacting to them along with any other questions I had and omg I'm so amazed at the kind gesture of this beyond customer service !!!!! Thank you so much and I feel as if we belong here ! read more

We looooove this shop for our pups! Miguel is so amazing! He remembers us each time, including our dog's names and what we get for her. This shop has great prices, products, and we love the dog wash! Definitely check it out if you haven't yet. You will not be disappointed! read more

Stopped at this store for the first time today and Marcela was an absolute gem! She took the time to explain the products and walk me through the process of finding a few different items for my puppy to try. She was super friendly and very known on their products. She provided a sample bag of goodies for my baby to try. This will definitely be my go to place for my pet products. read more

Our favorite pet place hands down. As a first time dog owner with a sensitive stomach, we were able to navigate her diet for a couple years thanks to Miguel and others that worked there. They really care about your pet and truly want to help you. So thankful to have such knowledgeable, caring people at our pet store. They deserve 100 stars! read more

My dog Gus has been battling valley fever for over a year. Every 3-4 months, he would go in and get tested to see how well he was responding to the meds. The titers would never level out. They would be high, then low, then high and so on. Today, I received the results on Gus's blood work. The titer count was in the negative. The vet was surprised. He said that this rarely, if ever happens and that it is a good chance that the valley fever may not return. I have to thank my neighbor Pam for introducing me to Pet Planet three months ago and the staff at Pet Planet. They provided me with the knowledge and more importantly, the quality dog food and other products that helped Gus's immune system stay strong, to battle the valley fever. Without the help of the staff at Pet Planet and the products they recommended for Gus to battle the valley fever, I truly believe, he would not be where he is at today, without them. As a pet owner, there is no greater feeling to know that your pet is healthy, happy and pain free. Shawn and Gus read more

Just called then went in today!!! Great pet products. Miguel was so knowledgeable and nice I found out about the rewards program and I'll definitely be back! I highly recommend this great establishment!!! read more

Been to this location several times & I love how clean and organize this place is unfortunately the last four times I bought treats recommended for my malamute husky. I don't know if I have one picky furbaby but the last four bags of treats he won't eat. I do wish these locations offered some kind of credit or discounts for returning practically a full bag of treats like other competitor pet stores. Looks like I have to stick to what I know and not try the new items from now on. Overall great clean store just a tad disappointed I wasn't asked to try something else or receive even a bit of credit to purchase something my malamute would actually enjoy. read more

They are so friendly here. Will always open the door for you on your way out and insist on carrying heavy items to your car for you! The products are more expensive than I'm used to, but it is so worth it to eliminate some of my dog's health issues. I highly recommend this place, especially if your dog has major allergies! read more

Miguel and Michaela are beyond amazing. They are so caring and genuine, I love coming to them for all of my pets needs. They are knowledgeable and caring for animals that I trust everything they recommend. I love shopping here read more