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    PetSmart

    2.7 (72 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Lidia W.

    Grooming review. It was the Thursday before New Year's Eve and my dog Hachi had a grooming appointment at 5:30pm. I received 2 phone calls stating that they were able to take him earlier if I can get him in. Which is great- except I was still at work in Scottsdale and needed to get to Avondale I order to pick him up and take him to pets mart. I ended up taking him there at 5pm. I'm not sure if the staff were rushing his appointment because it was around the holidays but they ended up finishing him up in an hour- normally his appointment takes 2-3 hours. When we pick him up we could see his fur was still a little damp. The next day we noticed he kept licking his groin and stretching excessively. When we checked his belly area it was so inflamed and had lesions everywhere. We think that soap wasn't completely washed off which irritated his skin. His skin is so itchy that he's getting large amounts of bald spots. We normally have a good experience but this last time I think they just wanted to go home and the service was rushed.

    The hair stylist Kimberly F. has been the absolute best with my dog Milo! Milo does not let any other hair stylist cut his hair expect Kimberly. She leaves his hair exactly how I ask for it without any problems. Love it.

    The Pet Smart Groomers put gorgeous matching bows in her hair to match her collar!
    Angela C.

    My dog came out looking like an adorable little princess and it was as though she had a newfound sense of self-confidence! She's been prancing around happily after her grooming treatment!

    Audry G.

    Their grooming dept butchered my dog. Do not bring your dog here. I called them and the me has never called me back. I brought my dog in for a shave because her coat got matted (goldendoodles..it happens quick). She came back with razor burns as id they didnt oil their clippers. And now the tiny cuts are scabbed over and causing her a lot of pain. I told them this and they didn't respond.

    They both got 1/2 blade trim all over, tail trim, ear and face cleaned and trimmed, bathed, dried, brushed.
    Tukha T.

    All the times I've been here, there have been people at the registers ready to help. The grooming salon employees were friendly and helpful and when I got my two dogs groomed, they looked FANTASTIC. They both got 1/2 blade trim all over, tail trim, ear and face cleaned and trimmed, bathed, dried, brushed, and they have never looked better. My girl dog got a "hallow belly" which just means her fur all over is long and just on her underside it's trimmed shorter, almost shaved. No nicks, cuts, scraps, and nails are trimmed and don't feel rough or harsh on the skin when they jump in me.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The little dog was leashed to the grooming table and couldn't get away.

    Mentioned in 2 reviews

    Read more highlights

    Hounds Town - So sleepy after daycare with my buddies!

    Hounds Town

    (11 reviews)

    I took my Border Collie to Hounds Town and had a wonderful experience. The staff was outstanding…read moreand very friendly. They did a great job washing her and trimming her nails. She looked and smelled great. We were also offered a free day at their daycare, so we decided to give it a try. It was fantastic! So convenient and a relief to know that she was well taken care of. My dog has a lot of energy, but when we picked her up, she was completely worn out. I could tell that she played all day long and had a blast. Highly recommend Hounds Town for grooming and daycare !!!

    Scott and Kelly are extraordinarily patient, kind individuals, and they run a classy, clean, fun…read morefacility. They are especially pleasant to interact with and have a competent team behind their business who readily smile to greet you when you arrive, both, to drop off your dogs and again at pickup. Thank you for always taking the time to engage with our children and make them feel as though they matter too and are equally welcome in your business. Additionally, they have made my elderly mother feel like family. When asked, they now even assist her out to her vehicle with our dogs. We have purchased a package for multiple visits at Hounds Town as they are, by far, the best doggie daycare facility we have found in the west valley. Believe me, we have looked far and wide. Use my time searching and my research to your advantage. Skip the nonsense and go straight to Hounds Town. You'll be pleased you did.

    DHDC Pet Grooming Mobile - They even send you the cutest little themed picture and include a holiday/season themed scarf!!!!

    DHDC Pet Grooming Mobile

    (126 reviews)

    Jo'Ann is amazing. Our vet commented that our chihuahua mix needed more frequent nail trims so we…read morehired Jo'Ann. After a month of weekly visits, she told us that weekly trims weren't necessary and to try every other week. What groomer turns down income for the best of her clients! That's impressive! As time went on, we started worrying that our pup was having a bad experience so we went back to vet trims while we looked at other groomers. But it's so expensive and such a hassle! After much deliberation we called Jo'Ann back and scheduled. Today, she came over and hadn't started her generator, so my little K'Ehleyr got her eyes on Jo'Ann and started running to her! Once the generator was started, K'Ehleyr wanted to go home. When I handed her over to Jo'Ann, she buried her head in Jo'Ann's shoulder. She only does that to people who make her feel safe. What's more is that, even though she had to have an ingrown nail removed (which hurt!), she had a dog smile when she came back. I guess that she picked her groomer!! Thanks for all you do Jo'Ann!!!

    Now that I've been using DHDC for several months, I think I can give a complete review of their…read moreservices. They're pretty reliable. They let you know when they're going to be late. They also give you a chance to confirm future appointments by texting you a couple of days prior. They're also pretty responsive when you text them with questions. They're very good at deshedding my rottie (he sheds like crazy!). I had Andrew as a groomer for the first three or four times. Then I got Alaina. And the last groomer I had was Jo'Ann. Andrew was very thorough and detailed, but unfortunately he no longer works there. He even checked and expressed Duke's anal glands. Every appointment with Andrew was awesome!! Then Alaina, she either didn't cut/Dremelled Duke's nails at all or did very little. And afterwards, Duke got very sick: he became very lethargic, had poor appetite, had dry bumps all over his body, and his coat was falling out by the chunks. He needed to be taken to the vet and put on antibiotics and pain medication because he had such a horrible reaction to something (either cologne or maybe poorly sanitized equipment). It took about two weeks for him to feel better, but his coat was still falling out and he had dandruff all over (normally his coat is very shiny without dandruff). Our third groomer was Jo'Ann. This time I made sure that Duke was only bathed with their oatmeal shampoo and no cologne sprayed on him. Seems like she Dremelled his nails down. I asked her if she checked his anal glands because he has been licking back there a little too much and she told me that dogs get their anal glands expressed automatically while they defecate (yes, I know), but she didn't even check until I asked her. I wish all the groomers worked the same way. Again, Andrew was the most detail-oriented one and I wish he was still working there. I will keep using their service. However, I am somewhat hesitant to recommend them.

    Camp Bow Wow Avondale - We love our energetic Jack Russells, play time all day!

    Camp Bow Wow Avondale

    (142 reviews)

    I HIGHLY recommend this place! I have been taking my Bella here a couple of days a week for a few…read moremonths now and am so so happy I found this place. Everyday when we arrive we are greeted with smiles and love. My Bella gets so excited when we pull in and the staff really love their job. You can feel the love when you walk in the door instantly. Just a great place with great vibes and you can tell everybody loves it here. All of the pups are happy and I also love the different events they have throughout the month that you can sign your pup up to. The cameras are a great addition to feel at ease if you are wondering how your pup is doing. I even got my pup a bath a couple of weeks ago and she looked great after while smelling so good. I could go on and on about the staff and the manager here! Just a great place with great people that really love what they do and love all of the fur babies. Thank you Camp Bow Wow for giving love to my Bella when I am at work!! She really loves it here!

    I used this location for overnight boarding for my dog, and I'm really disappointed with the…read moreexperience. They cut his nails too short, and no one informed me about it. When I brought up my concerns, I felt like they weren't taken seriously and no one really listened or tried to address the issue. As a pet owner, I expect transparency and care, especially when something goes wrong. Unfortunately, this experience left me feeling uneasy about the level of attention and communication here. I would not recommend this location based on what happened.

    PetSmart - pet_training - Updated May 2026

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