This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

they are supposed to open at 11(already way too late) and its typical for them to not open till…read morealmost 12. it's 11:36 now and 16 people waiting outside, including 3 very patient delivery drivers. Unacceptable.

I've been shopping with them since before they had to relocate from the Queen/John location…read more Whenever I come here I know I'll find what I need, can't say the same for other pet stores in Downtown. Deliveries are always on time and they're very helpful with any questions that you may have.

They have a great selection of aquarium driftwood and rocks! The staff were very friendly. One lady…read morebrought me a stool to sit on as I was sifting through the wood and lava rock. Then later she brought me a basket when she saw me struggling to carry my heavy driftwood and lava rock while browsing. I will definitely go back the next time I need more hardscape for my tanks!

If you are looking for a good laugh come to this place. The people that own this store are…read morepsychotic. I came in looking for a small fish after finding out that their gold fish prices are 30 dollars for a small size gold fish. After not showing any interest she asked me to leave the store saying it closes at 7:00 pm which it was 6:40. After I left, the two owner mocked me in a very unprofessional manner saying "I bet you have never been kicked out of a store before" as well as implying that I don't have any money because 30 dollars for a gold fish is normal. The female owner said "you are very stupid you probably think that the world is square because you don't know anything". They have a no picture sign in front of their store which confused me at first but now I totally understand why, some of their gold fishes had bubble eye disease which explains the no picture.If you are just browsing the fish section I would suggest you to say I am looking for a fish to fit in my ponds me try to sound interested or you will get kicked out very fast in a unprofessional manner.

My friends and I often walk past this store which specializes in food and paraphernalia for pets. I…read morealways go gaga for the cute stuffy's and toys that they have available for dogs in their window displays. There is a huge selection of food, snacks, grooming products and leashes. They also have a great selection of raw menu items for dogs. The staff are very helpful. Not being a pet owner myself, I learned a lot about grooming products from the staff there. Would definitely recommend dog lovers or friends of dog lovers to stop by the store for treats or gifts for the dog in your life.

I don't live in the area, but I've been there on and off for a year with my 18 month old Frenchie…read more They have always been helpful fitting for a harness, talking about food, and even treats for training. Always friendly. Prices are reasonable when i did shop for kibbles and harness.

My dog LOVES the array of locally harvested animal parts they offer. This store is family owned and…read moreit makes the neighborhood better.

I like to shop here when I can instead of going to the big box stores like Pet Smart etc. It has a…read moremore cozy vibe and the staff are so helpful and kind. I first came here to buy gifts for my friends' pets and now come here to buy treats for my own pup. The store looks small but they have a great selection of dog toys, including some adorable plush ones like avocado toast or chicken and waffles!! (Perfect for Yelper's pet;)). The prices may seem a bit higher for some things, but the quality is great. My dog has chewed through some cheaper toys already, but the ones I got here are still holding up. During lockdowns, they have the curbside shopping down. You stand at the table and say what you want and they will bring you a whole bunch of options you can look at. Also many of the staff seem to have been working there for years. You don't always see that a lot in retail and I think/hope this means that they treat their employees well. If you're lucky you might glimpse their resident pets in the aisles too!

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I can't say enough about this wonderfully friendly, family run business . The knowledgeable staff…read moreat this pet shop is eager to share their expertise so that you come away confident that your new pet/fish etc has exactly what they will need for a strong start to their life in their new home with you. Highly recommend this pet store for all your pet needs.

Came in on Easter Sunday and they were open, which was really nice. The store is extremely small…read morebut has a variety of stock. He has some snails and fish. The prices are pretty good for supplies, plants and fish. If you pay in cash, you get a discount. My boyfriend and I came in to buy some plants and fish. I bought a cabomba plant which is doing well today. It was extremely long and green, as of current I have not spotted any pests but I did do a dip for it. My boyfriend bought a super red betta and some galaxy rasboras. The betta was sold to us at a low price because I think he had a bit of a deformity. He is doing well in his new tank and eating healthy. The galaxy rasboras were okay, but they did seem to have flukes so we had to treat them for that. One ended up dying to a deformity unfortunately. Apart from that, they are fairly healthy and eating well. The fish seem to be generally well taken care of. The tanks are sparsely planted. There is a good selection of shrimp, including green, black and velvet shrimp which is something you don't often see. Overall, it's a nice cozy shop and the owner was very kind. He was helpful and gave up tips on how to acclimate the fish. The prices are also great compared to other stores. I recommend it.

We bought fish amazing we got all items for 155$ cheap for The whole set was easy to set up 25$…read morefor 3 goldfish is crazy cheap 3 goldfish is all I needed I recommend going here pet smart fish are bad and petco fish are bad this fish place is amazing they have the fish heaters and good cheap decorations and The fish rocks are the cheapest the blue rocks are cheap and good looking

You guys can't control specific dogs and end up with injuries, I would not recommend this service…read moreat all.

I bought a pack of toothbrush from Pet Valu on 1235 Bay St. I realized that the toothbrush is not…read moresuitable for my dog's mouth. I explained the seller that the toothbrush was not used and I only opened the cover when I realized that the size was too big. She agreed to take it back and I will buy a suitable one. When I went to choose the toothbrush, she changed her mind and said that we will not take it back. The employees do not behave professionally at all. The day I went there to buy that, I asked some questions about the toothbrush and shampoo, which unfortunately the seller didn't know how to answer and started telling stories. In my opinion, it is very important for the store manager to train the employees to give the customer enough information so that the customer can shop more easily and does not need to change products.

This pet shop, located in the middle of the Junction, is bright, clean, large, and well laid out…read more You can probably find everything you're looking for here. There's a large selection of dry, wet, semi-cooked, and raw (frozen) pet foods, toys, accessories, and grooming supplies here. The staff are very friendly and knowledgeable.  The shop is pet friendly as well, if you have your furry companion with you during your visit.

This store is small, but packed with lots of merchandise. Am sure there's something for all pets,…read morebut good luck in finding it. Luckily the store is small, so it won't take long meandering up and down each aisles. Customer service is very lacking in this store and never once was I offered any help while I was browsing (and I've been to this store a handful of times). Two cashiers working on Saturday morning and I was in and out of the store without anyone acknowledging me. And the store wasn't busy on this particular Saturday morning, two customers at cash and one roaming around in the store. I usually drop in on Saturdays after my workout since I'm in Liberty Village, but I definitely prefer going to my local pet store in my neighbourhood because they always welcome me in the store even after it's been a long time since my last visit. Why can't staff just smile or say hello upon customers entering? The checkout is right at the entrance so it's definitely easy to do, isn't it?

I am grateful for the help and compassion I received when I made a special trip to this global pet…read morefoods in liberty village. I was searching for an item to help my cat who was at the end of his life. I found it here. Amanda was very kind to me,