Went to mister pet a while back when I run out of spray millet, it's nice store & I get to feed…read morespray millet to a Amazon parrot although he loves to make more of a mess with the millet rather than eat it it's a nice treat to interact with him the other parrot is a bit skittish so I can't feed them I love to to watch the bird when it picks up the millet with his foot, it's nice to interact with the parrots because i usually don't interact with big parrots in my normal in my day to day routine i interact with budgies & zebra & now a cockatiel

I like how nice the people are but one time I got two guinea pigs supposed to be both girls but it…read moreturns out one was a boy and we had a baby and it was a boy so we had to get rid of both boys so now I only have one. I plan on working here when I get into high school. In conclusion I love this place so much.

My puppy loves Rens and their staff. Super friendly, helpful and knowledgeable…read more The assortment of supplies is vast. We purchased most of her toys here on excellent recommendations from staff. This is from prior to picking up our pup. She loves and plays with all of them. Later we purchased a raincoat for her and recently a winter coat. Rens staff are always on hand to make sure we are purchasing the right size and recommend the best brand. I highly recommend Rens in Whitby. They are terrific. Definitely a 5 star store.

I went to Ren's Pets to exchange some nail clippers. Tanya was extremely kind and considerate and…read morewent out of her way to help! Thank you so much!

Never buy marine fish from this store! I bought a sleep gold head goby last week from this store…read moreand put it in one of our fish tanks, two days later, all other fish, including one mata tang and two clown fish died, the only possibility is that the goby brought bacteria/fungi to the tank. We asked to return our fish back and the store staff says there is no refund for marine fish, even if you bought fish and it died one day later in your tank, NO REFUND! DO NOT BUT ANY MARINE FISH FROM THIS STORE! Update: I posted the above comment to the store's Instagram post, they blocked me right after! I bought five fish tanks, more than 30 fish, and accessories, spent more than $10000 in this store. They treat me like this! I'll never buy any fish from this store any more!!

Love going to this place with my little one. It has allot of selections and very pretty to look at…read more I don't have an aquarium but the people here are friendly and don't mind my loitering

I do not agree with the post of Laura K. Our family purchased a Wire Fox Terrier and lived a long…read morean healthy life. It was certified pure breed and tattooed The store owners and family were a community mainstay for professional services. Our vet in Toronto knew the Mauche's own and the business was regulated by the government. It is the fly by night breeders on Kijiji, Craigslist, home based that have to be regulated!!

This is the most upsetting pet store I have ever walked into. First thing I took notice of was a…read morefew rabbits and guinea pigs kept together on pine, with no toys, in an AQUARIUM. A quick google search of this pet store will find petitions for closing it due to their support of puppy mills, and the poor conditions the animals are kept in. If you support this place by handing them their cash, you are a part of this neglectful and abusive problem.

4 employees and 0 customers inside the store. I walk in with my puppy and no one says hi or offers…read moreto help or come to the back of the store where all the dog supplies are. Only when we are at the door to leave does someone finally acknowledges we were present. Terrible service obviously. No one wants to assist. I'm not sure what they were all doing but selling wasn't one of them. Very good prices too. Too bad we won't be back.

From the owner: Bark & Fitz is a dedicated retailer of fine pet products with locations in Canada from…read morecoast-to-coast. As passionate animal lovers, we see cats and dogs as more than just pets; they are family members. We pride ourselves in carrying only the best available pet supplies and food on the market. We also have some of the best groomers in Whitby dedicated to making your dog look his best.

NEVER COMING HERE AGAIN! THE OWNER IS RUDE AND DOESNT CARE ABOUT ANIMALS OR PEOPLE! HE TOLD ME TO…read more"FUCK OFF" !!! I bought a bala shark from this location to find out it has and ich infection that can kill my entire fish collection. 2 days after original purchase, I took him back (still alive) in hopes to get a new fish, and he gave me another bala shark in return, but I didn't want the same fish because I knew they all had this I infection. When I asked him for a cichlid instead of the same fish, I offereed him and extra $2 to cover the difference and he told me he can't do that. So I returned home to set up a new tank to quarantine this new fish which I knew had an infection. It's now Wednesday and I just called today to see what he can do, and the conversation ended with him telling me to "fuck off". I honestly want to go there and let him know how I feel, but I don't need the jail time. So instead I'm gonna write this review from home, and NEVER shop from this shitty store again.

I bought a ferret from here a week ago and they said he was healthy. Last night he died he was…read moreunhealthy and way to young to be sold. I had to clean his ass 3-4 times a day he was way underweight. Never buy a pet from here you will just spend the money and it will die in a week. I called and they said there is nothing we can do it's against policy. It made me rate it but it should have a negative 300 stars button.

left my puppy in a cage for 3+ hours no pee breaks for grooming she never received…read more Dropped her off at 1pm when I came back at 3:15 worried as I have not recived a call yet, wait 15 mins for anyone to even come over, I was then advised she will still be another hour OR SO. A this point she was stressed and I took her home. 4 hours for a grooming service? left in a cage? what was the point of making an appointment? shes a rescue and a puppy 3+ hours in a cage with no pee breaks is unacceptable and borderline abuse, I exped more from "animal lovers" Emily was horrible manager and should not be around animals as she's very desensitized to the care of animals. DO NOT BRING YOU PETS HERE!

Took my Chihuahua for a nail trim. I've tried this location 3 times in 4 years and each time…read morethey've rejected my dog. I've taken him for nail trims dozens of times, he's never, ever bitten a groomer. Her "evaluation" made him so anxious he backed into a corner while she kept swinging a leash at him. He never bared his teeth, growled, his hackles never raised...but they rejected him for grooming. This location should come with a disclaimer - calm, passive dogs only. The only reason I went there today is because my 2 regular places are closed on Mondays and my poor boy had 1 nail crossed over the other so, kind of an emergency today. I wouldn't recommend the groomers to anyone. ** I love this store's adoption program, I've adopted 2 cats from them.

I love coming to Pet Value to peruse the finely curated items, a lot of them being high quality and…read moremade right here in Canada. There isn't as much selection versus Petsmart but you're getting good stuff. In preparation for more snowy weather and salty sidewalks, I was able to pick up some paw protectant balm and booties for my bigger dog. At the register the cashier let me know that they have a 30 day return policy on the booties in case my dog doesn't take to them. This location also has a self dog wash at the back.

From the owner: At Pet Valu we understand that your pet is a part of the family, because we're pet parents too. At…read moreour stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

I WOULD GIVE 0 STARS IF I COULD. DO NOT BRING YOUR PET HERE!!! EXTREAMILY…read moreOVERPRICED!!!!!!!!!!!!!!!! I took my cat to Animal Emergency Clinic of Durham last weekend after noticing he seemed unwell. We waited for 3-4 hours to be seen (even though the waiting area was empty), which was frustrating, but we understood that it was an emergency clinic. When we were finally seen, we were quoted $4900 for two nights of treatment (enemas, stomach pumping with laxatives, and IV fluids) or $3600 for one night with the same treatment. We were told that our cat had a condition called mega colon, and that this treatment would help get things moving. We opted for the one-night stay. The vet did call us during the stay and said that they had taken an xray and things looked like they were improving. When we picked him up, he was in significantly worse condition than when we dropped him off. His rear end was covered in feces and had mucous hanging from his mouth and all down his chest. I believe the clinic should have made some attempt to help clean him up as we had a scheduled pick up time. There was no vet available at pick-up to tell us how our cat was doing. Considering the amount of money we had paid, you would think the vet could take a moment to let us know how the cat was doing. To make matters worse, they sent us home with two medications but no pain medication, even though it was clear that our cat was in extreme pain. They told us to take him to our regular vet for further care the following day At our regular vet, we were given two options: surgery (which was not guaranteed to resolve the problem permanently and it would likely return quickly again) or to put him down. We were told the impacted feces were too large to pass through the pelvis. We had two xrays at the emergency clinic and were never told this. We decided to put him down, as it was clear he was suffering. Our cat was only 11 years old, and it was a heartbreaking decision to make. What really frustrates us about this experience is that the emergency vet did not clearly communicate how critical his condition was. We were made to believe that the one night treatment would help him and that we were giving him a chance. The lack of transparency and care is something we will never forget. I want others to be aware of our experience and consider the level of communication and care they expect when trusting their pets to an emergency clinic. I wish this situation had been handled differently, and I am devastated by the loss of our cat.

Great Team! Took my…read moredog in at 2am and was in an out within an hour. Very friendly team. What I liked most about the veterinarian was that she was very open about costs with me, gave multiple options and worked with me to get the best care for my dog.