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    Duke's Pet Foods

    5.0 (3 reviews)
    Closed 10:00 am - 8:00 pm

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    3 years ago

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    PetSmart Dog Training - Birds area

    PetSmart Dog Training

    (5 reviews)

    left my puppy in a cage for 3+ hours no pee breaks for grooming she never received…read more Dropped her off at 1pm when I came back at 3:15 worried as I have not recived a call yet, wait 15 mins for anyone to even come over, I was then advised she will still be another hour OR SO. A this point she was stressed and I took her home. 4 hours for a grooming service? left in a cage? what was the point of making an appointment? shes a rescue and a puppy 3+ hours in a cage with no pee breaks is unacceptable and borderline abuse, I exped more from "animal lovers" Emily was horrible manager and should not be around animals as she's very desensitized to the care of animals. DO NOT BRING YOU PETS HERE!

    Took my Chihuahua for a nail trim. I've tried this location 3 times in 4 years and each time…read morethey've rejected my dog. I've taken him for nail trims dozens of times, he's never, ever bitten a groomer. Her "evaluation" made him so anxious he backed into a corner while she kept swinging a leash at him. He never bared his teeth, growled, his hackles never raised...but they rejected him for grooming. This location should come with a disclaimer - calm, passive dogs only. The only reason I went there today is because my 2 regular places are closed on Mondays and my poor boy had 1 nail crossed over the other so, kind of an emergency today. I wouldn't recommend the groomers to anyone. ** I love this store's adoption program, I've adopted 2 cats from them.

    Animal Emergency Clinic of Durham Region - AEC front door. 
We are located at the rear of the plaza.

    Animal Emergency Clinic of Durham Region

    (14 reviews)

    I WOULD GIVE 0 STARS IF I COULD. DO NOT BRING YOUR PET HERE!!! EXTREAMILY…read moreOVERPRICED!!!!!!!!!!!!!!!! I took my cat to Animal Emergency Clinic of Durham last weekend after noticing he seemed unwell. We waited for 3-4 hours to be seen (even though the waiting area was empty), which was frustrating, but we understood that it was an emergency clinic. When we were finally seen, we were quoted $4900 for two nights of treatment (enemas, stomach pumping with laxatives, and IV fluids) or $3600 for one night with the same treatment. We were told that our cat had a condition called mega colon, and that this treatment would help get things moving. We opted for the one-night stay. The vet did call us during the stay and said that they had taken an xray and things looked like they were improving. When we picked him up, he was in significantly worse condition than when we dropped him off. His rear end was covered in feces and had mucous hanging from his mouth and all down his chest. I believe the clinic should have made some attempt to help clean him up as we had a scheduled pick up time. There was no vet available at pick-up to tell us how our cat was doing. Considering the amount of money we had paid, you would think the vet could take a moment to let us know how the cat was doing. To make matters worse, they sent us home with two medications but no pain medication, even though it was clear that our cat was in extreme pain. They told us to take him to our regular vet for further care the following day At our regular vet, we were given two options: surgery (which was not guaranteed to resolve the problem permanently and it would likely return quickly again) or to put him down. We were told the impacted feces were too large to pass through the pelvis. We had two xrays at the emergency clinic and were never told this. We decided to put him down, as it was clear he was suffering. Our cat was only 11 years old, and it was a heartbreaking decision to make. What really frustrates us about this experience is that the emergency vet did not clearly communicate how critical his condition was. We were made to believe that the one night treatment would help him and that we were giving him a chance. The lack of transparency and care is something we will never forget. I want others to be aware of our experience and consider the level of communication and care they expect when trusting their pets to an emergency clinic. I wish this situation had been handled differently, and I am devastated by the loss of our cat.

    Great Team! Took my…read moredog in at 2am and was in an out within an hour. Very friendly team. What I liked most about the veterinarian was that she was very open about costs with me, gave multiple options and worked with me to get the best care for my dog.

    Duke's Pet Foods - petservices - Updated May 2026

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