This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

I've been shopping with them since before they had to relocate from the Queen/John location…read more Whenever I come here I know I'll find what I need, can't say the same for other pet stores in Downtown. Deliveries are always on time and they're very helpful with any questions that you may have.

they are supposed to open at 11(already way too late) and its typical for them to not open till…read morealmost 12. it's 11:36 now and 16 people waiting outside, including 3 very patient delivery drivers. Unacceptable.

3.5 rating. My…read morecousin and I went here earlier today to buy fish food. I didn't know it was so pricey..$9.05 for a small bottle! My cousin didn't have five cents and neither did I so the owner waived five cents off and joked "don't tell anyone" lol The place is clean and big, and seems to be full of all the supplies needed. This store is located in the basement of dragon city.

They have a great selection of aquarium driftwood and rocks! The staff were very friendly. One lady…read morebrought me a stool to sit on as I was sifting through the wood and lava rock. Then later she brought me a basket when she saw me struggling to carry my heavy driftwood and lava rock while browsing. I will definitely go back the next time I need more hardscape for my tanks!

Fitted my dog perfectly to a new harness. Each time we go in there to get supplies for my dog…read moreCustomer Service is amazing.

Ordering here recently because I noticed that they have free delivery with no minimum. Their truly…read morean amazing pet store. I haven't been able to go to this location in person but through the series of emails back and forth with placing an order, the workers are amazing people! Even though the times of the quarantine for the covid-19 virus, their still willing to deliver all the pets products to people homes. They accidentally over charged me as I would have never even noticed but when they arrived at my door, they told me that they over charged me and that they threw in a few extra things into the delivery. The workers are honest people and very professional. I also usually order a particular brand that I recently found out that was only sold at Pet Value but they recommended alternatives that were similar which just so happened to be on a BOGO promotion which was nice of them to do. Would I go back? Definitely! The employees were amazing people and they had the products I needed plus more!

Very friendly and helpful staff. Clean store with lots of…read moregood, clean(er) products. They always have specials or deals going on. I prefer these smaller shops versus the pet megastores.

I never thought I would be one of those people the writes reviews but why…read moreare they so rude to there customers here? I belong to the buy ten bags of dog food( that is very expensive) and EVERYTIME I go here the cashier whom I think is the manager because she is always there but (she is blonde heavy set) gives me total attitude. When I finally get my free bag of dog food I am NEVER a coming back here. I will just have the same one delivered to my front door and I won't have to deal with rude people at this store anymore. I was looking for a dog coat for my dog and I found one at Winners that was 1/3 of what they charge here anyway. Even the dog treats at Winners are so much cheaper then this place.

I've been a customer of Pet Cuisine since the beginning…read more Having lived in the neighbourhood for many years it is my opinion that Pet Cuisine is top notch- and here's why... SERVICE: Always friendly and fast. Whether it's in store or curb side pick-up the staff at Pet Cuisine are focused on customer satisfaction and it shows. CURB-SIDE PICK-UP: Ordering online is easy and your order is ready same day. I've never been left to wait outside; it's stop and go, just like that. PRODUCT SELECTION: Extensive. They carry all the major brands of food, treats, hygiene products, and clothing/accessories, plus thing you won't find at other large franchise pet stores. Staff at Pet Cuisine are animal lovers and it shows. They always greet the pets and make them feel as welcome and their owners, and always ask if it is okay for your pet to receive a treat which is nice. The only problem is now my poodle wants to stop in- every time we pass by. LOL

Found my go-to pet store in the neighborhood. Jennie did an amazing job on my dogs, followed all…read moreinstructions and they feel super soft. Thank you Jennie for handling them so well and making them look perfect We can't wait to be back. Apart from this, the store also has freshly made treats that my dogs love and premium quality dog food. All the staff members are super friendly and also provide free delivery around the area.

Good quality, affordable selection. i have a cat and it can…read morebe expensive to get my cat new toys and treats. I saw on the social media that it was having a warehouse sale so I came here. I am able to get a cheap sample cat tree here with a very low price. This place has a large selection with huge discounts.

Such a cute pet store! I went in to look around and came out with a new food mat. They offer goods…read morefor both cats and dogs. Everything from cat litter, to food, to pet accessories are sold here. Everything seemed reasonably priced. Staff were very helpful and nice. Definitely worth a visit!

This location is a decent size and carries a bunch of pet products and food. They have a great…read moreselection of cat food and treats and my kitty has loved everything I bought him so far. Very clean and good prices too.

The store is small but pretty well organized - carry most essentials items. Prices seem standard…read morefor downtown Toronto, not especially cheap but reasonable enough. The staff were polite, though not overly enthusiastic. but the place felt tidy and didn't have strong pet smell. Overall, it's a convenient stop when I need something last minute for my cat. Nothing particularly special, but it does the job and feel reliable enough for quick visits.

I like to shop here when I can instead of going to the big box stores like Pet Smart etc. It has a…read moremore cozy vibe and the staff are so helpful and kind. I first came here to buy gifts for my friends' pets and now come here to buy treats for my own pup. The store looks small but they have a great selection of dog toys, including some adorable plush ones like avocado toast or chicken and waffles!! (Perfect for Yelper's pet;)). The prices may seem a bit higher for some things, but the quality is great. My dog has chewed through some cheaper toys already, but the ones I got here are still holding up. During lockdowns, they have the curbside shopping down. You stand at the table and say what you want and they will bring you a whole bunch of options you can look at. Also many of the staff seem to have been working there for years. You don't always see that a lot in retail and I think/hope this means that they treat their employees well. If you're lucky you might glimpse their resident pets in the aisles too!

My dog LOVES the array of locally harvested animal parts they offer. This store is family owned and…read moreit makes the neighborhood better.

This is my favourite store in Toronto! Oliver is always…read moreexcited to go because of super friendly girls that work there. We always find everything we are looking for. They will give you good advice if you need one.

The Bone House looks like the kind of place that you would get only the most expensive pet (read:…read moredog) related items. That is not the case. The stuff they sell is definitely on the higher end quality-wise, but the prices are totally reasonable. I agree with previous reviewers that the people who work there (maybe they are the owners) are very nice and helpful, if you walk in and decide not to buy something you don't feel like the proprietor is staring a hole through the back of your head on your way out (not that any other stores in Leslieville would ever fall into that category).