This is an absolutely wonderful pet store with a great variety of good quality products…read more One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time.

First timer here. My dog Maisy needed a bath and it's not been easy to find a groomer for her, so…read moreI decided to try my hand at the bathing stations. I drove over to the one on McCarran by the mall on a Sunday. They open at 10:00 - we were first in and the woman behind the counter was friendly and helpful and gave directions. They have shampoo, conditioner, brushes, towels, and much needed apron for me. The water pressure was great and it was easy peasy to get her bright and shiny in no time. It was $15 and I'll be dropping in once a month in the future. Your pup get to pick a treat on the way out and it was an excellent experience for us both.

I came here to use the vet shot clinic service. The prices seem a little high compared to other…read moreplaces, but they have lots of appointments each week at all the locations. The wait time was fairly short with an appointment. They accept walk ins depending on their availability and no shows

Not well stocked, lots of dead fish…read more But what is great is some of the staff. Jessica knows her stuff, but the best is Bonnie! She is always a delight and I am happy to see her every time.

We were evacuated from the North Valleys. My neighbor had to rescue my dog, and I went to pick him…read moreup today. He was very stinky, and I needed to give him a bath. This place was awesome to us, and we were able to give him a bath and be on our way right away. I highly recommend this place.

This pet store is so adorable! They have everything you need to spoil your pet, as well as grooming…read moreand dog washing stations, all in the heart of the Village at Rancharrah, which is one of the best gathering places in Reno! We came to an Easter decorating event, complete with some light bites and bubbles, and had a wonderful time! They offer various events throughout the year, and donate to local pet organizations, which I love!

Marina H, was absolutely wonderful and our senior puppy, Reese! She looks so fresh and clean! Thank…read moreyou for taking such amazing care of her!

I dropped off my dog at PetsMart Saturday morning for his grooming appointment; when we arrived,…read morethere was only one other dog waiting to check in at the counter. After a few minutes wait, we checked in and the attendant said his bath session will last between 2-3 hours. The store hadn't contacted me after 3 hours, so I went in to check up on him. I told the attendants that I was there to pick up my dogs and they fetched him from the back. He looked very nice and brushed out, his fur was trimmed a little bit on his back side and in between his paw pads; they did miss cleaning a tear stain but overall, my dog looked good.

First timer for self-wash station, so I can't really compare it to anything but my tub at home, and…read morethe garden hose so of course it was excellent. We came early so we were first to wash. The lady behind the counter was so nice and friendly and helpful and explained how it all worked. What a great deal!!! Shampoo and conditioner, towel, blow dryer all included, and a free treat on the way out? Wow!! I'll be back because Maisy was so soft and happy afterwards.

Very nice pet store and conveniently located. It is well stocked except for the one item I needed…read more The employees are very helpful and found the item I was looking for at a sister location. They give rewards credits too. Check it out.

This place is amazing and they know there stuff showed them a pic of my snake and they have me a…read morefurry that was perfect for my girl ladys are very nice wish I could have seen the store when they had a monkey and where bigger I would recommend for any snake owner or owner of bird this place rocks

A lot of the animals inside don't look like they're taken care of properly it's really sad. they…read moreall look stressed out, bored, or unhealthy. a lot of the other things they sell aren't proper things for good animal care like the hamster cages, food, toys and many other things. I personally wouldn't buy from here and support the business.

We visited and the smell of death is everywhere. They have dead reptiles in their tanks. Dogs sick…read morewith parvo and stuck in filthy cages with no teething toys. One puppy started chewing on the metal cage. Poor thing. Dead water dragon that looks like it never had a meal in its entire life.

This place is TERRIBLE! Puppies appear ill and listless with goopy eyes and noses. The cages are…read moredirty and cramped. The store overall appears dirty without a good selection and overpriced. I would never buy one of these poor puppies because it is obvious they are not treated well. Not one cage had a hard floor for the puppies poor feet or water in their bowls. Never once have I ever seen a puppy out in the 'play area' simply caged all day.

My dogs favorite shop! They have everything tasty for your four legged babe that is actually made…read morewith their health and nutrition in mind! No more junk food! Another bonus is their staff is amazing and always super helpful, their storefront is clean and organized so you can easily find what you are looking for, and their prices are great! This is by far the best pet store in town. I definitely recommend checking them out over and over again!

We started out getting their fresh food delivered and we are so thrilled they now have a retail…read morelocation! Having a physical shop to visit is fantastic. There is so much more variety and a huge selection of treats that our cat absolutely goes crazy for. Brian and Bridget Nelson are the heart and soul of this place. They are so much more than 'shop owners'; they are experts who genuinely care about the longevity of our pets. It feels so much better putting my money into a local family-run business than a big-box chain. Our cat is happier, healthier, and obsessed with the kibble. If you want to support a local business that provides high-quality products with a genuine, personal touch, please go see the Nelsons. Your pets will thank you!

We went in first thing this morning to use the dog wash station but only made it in about 10 feet…read morebefore we left due to the smell of the store. I have encountered this same smell the last several times I have gone in to pick up treats and toys. It smells like dirty animal.

This branch is the cleanest one that I've been to. Their dog wash station is neat and tidy and the…read moredog sinks are next to each other and that helped our two dogs see each other easily to avoid them from getting anxiety. The staffs are also friendly and helped us whenever we need to.

I was in the neighborhood and needed to get my pul some treats plus the heat made me too…read moreunmotivated to drive out too far. The parking lot at the Reno Public Market area was ridiculously full because they share it with Sprouts and some other stores but walking into Pet Station, it was pretty empty. The store isn't very big and doesn't carry a huge inventory like most major box stores but they do have interest inventory unique to only Pet Station; during this visit I found the Tuesday's Natural Dog Treat (and pup absolutely adores it). The young man manning the store, Mathias (according to the receipt) was helpful and courteous; overall, my visit was uneventful (in a good way) and positive.

I usually take my pups to the Pet Station up in North Reno, but I switched it up today. It's not…read morenearly as busy as the other one if you need to take the dogs for a bath. They have the same punch cards for purchase ($50 buys you a card and you fill it up like a stamp card). Their dog baths are easy for dogs to get into with a step and a door to lock them in. They have available shampoos, conditioners, brushes, scrubbing tools, towels, aprons so you don't get wet and treats to make sure your dog is happy while getting groomed. Once you're done, they also have a blow dryer to use. Friendly staff and large selection of food and treats