David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Jacob done our service today at our home in Claremont and also take care of the business sometimes…read moreat our spas in Orlando. Jacob done the best service I've ever experienced with Beacon in the last five years he took his time and was very diligent with everything that needed to be done and made sure that he took his time while doing it. This company will grow immensely if they hire more people like Jacob that cares about the job and wants to do everything that Beacon pest control has taught them. Thank you, Jacob.

I asked Sorko Services to provide a quote for lawn care last week, and was incredibly impressed…read morewith the attention to detail they provided during their visit. Chuck was very friendly and took his time evaluating the condition of my lawn, but what really wowed me was the time he spent evaluating my irrigation system. He mapped out where I have broken sprinklers, areas to add sprinklers, and he even identified a broken pipe that I wasn't aware of. I couldn't be more grateful for this visit!

They totally messed up my irrigation. After spending countless hours and repeated visits, they…read morenever could get it right. And they don't guarantee their work-and their communication is terrible

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

We have had monthly preventive service with Terminix for about 2 years for a commercial property…read more About 2 months ago the tech stopped coming to service our building but the monthly bills still keep coming. I have called several times and they schedule for a time for a new tech with a service manager (Aaron Tamlin) to come out but they have been a no show twice. I have called to cancel service - long hold times with a call center in Las Vegas. Have escalated to speak to a manager and they say the local branch manager Royal DeGroff is going to call but no one does.

NO SERVICE, POOR CUSTOMER SERVICE, TOO BIG Was Denied…read moreExclusion Service Already Paid for. Arrogant double standard employees that do not care about customer service. We paid for an exclusion service to cover 2 years till March 31st 2024 ( have the contract and the emails call 910-977-9919 to view ), when we needed the service done on our home on March 8th 2024, they said they CANNOT help us because we had not renewed our service. BUT THE OLDER PAID EXCLUSION SERVICE CONTRACT ENDS IN March 31 2024. Talked to Jeff the manager ( service area code 32824) and 2 corporate individuals and actually he Jeff hang up on me. Talking about he( Jeff) can't be recorded saying that they can't offer the service to me that covered under the old 2year contract ending in March 31 2024. Just to let you know, when you call terminix( +1 (855) 673-5069) , they say that our calls are recorded, lol . It goes for them but not for the customers. They can record us but we can't record them. I basically paid for a 24 months contract for services upfront but they honored only 23 months. That's terminix guys. Be careful with Terminix guys, call me 910 977-9919 to see the contract and the emails for my exclusion service. They wanted us to renew the contract that ends in March 31st 2024, and when we said no, on March 6 2024, they just went ahead and decided not to offer us services ( that are covered till March 31st ) . USE another company, do not mess with them. Like we did . Employees are arrogant, they(terminix) are too big , the left hand does not know what the right hand is doing. NO SERVICE, POOR CUSTOMER SERVICE, TOO BIG

Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Inadequate annual inspection today with a 10:00-12:00 schedule that finally happened at 1:00. The…read moreinspection was very short and the technician did not use a flashlight or a mallet to test the floor trimwork. In addition not all rooms were checked. This was a minor inspection!!

Turfmaster was recommened to me by a friend. I contacted Turfmaster this week (11/10/25) for an…read moreestimate and James came to my home the following day. He provided excellent customer service! A very personable and professional man. He walked with me throughout my yard so I could show him all areas where I am having issues (weeds throughout lawn and loss of sod in several areas) where my CURRENT lawn service, (provided by my HOA) is not doing a proper job with lawn care. James and I talked about what could/should be done now to help the lawn immediately (winter weeds management) so I can begin to see improvements in the lawn over time. I decided to sign up for service and Brent came on Friday for an initial treatment (Round #8) I look forward to improvement in my lawn appearance over the next few months. Most sincerely, Beverly D.

Extremely unhappy with the service provided as it has permanently stained my home, yard art, siding…read more on the house, and things that are irreplaceable. This company had no solutions on how to get it off. Words of warning, find a company that will take better care of your belongings

Run, don't walk! In July 2024, Heron acknowledged that a…read morechange in their spray allowed sod webworms and chinch bug activity to begin destroying the lawn. By Oct & Nov 2024, 1/2 of the front lawn and multiple sections on the side and backyard have been affected. Continued emails, phone calls and texts are sent to Heron to have this issue fixed per their Sod Replacement Guarantee (Item 4). In May 2025, tech comes out to measure damaged area, which has consumed 2,310 square feet of the front yard - does not measure side and backyard. Due to no update, email is sent in July 2025 requesting the Arbitration Steps that are referred to in Item 9 of the contract. No information is provided, just another promise to replace the sod. Same story for Aug 2025, Sep 2025 and here we are in Oct 2025. No arbitration information, no sod, not a single care in the world. Terrible way to run a business.

I have been a client since 2009. I had lawn damage from pests (chinch bug) 2 years in a row. I…read moreasked for a manager to call me back to discuss the problem and how they were going to fix it. my policy was supposed to be that they replace my sod for damage. i called multiple times, no one returned my calls for 3 weeks. Only when I called to cancel their service, the manger finally called me back. He was rude, talked down to me and had a bad attitude towards me. I think they got bought out about 3-4 years ago and I really feel like the customer service went downhill from there. I would not recommend this company, they do not care about quality or customer service.