Mark gives awesome service. He is reliable and honest. I have a bad experience with a local pest…read morecompany not being honest about treating my home and I am very happy with Twin Arch Pest Solutions and would recommend them to anyone.

I tried out Twin Arch pest solutions when I had a wasp problem several months ago, since I wanted…read moreto support local businesses. Mark came out looked into the problem and sprayed everywhere and I haven't had a problem since. He was very friendly and seemed like he knew what he was doing. So I am contacting him for a new problem with ants:)

Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

Great service. The quality of work is great the techs go above and beyond to resolve your issues.read more

AVOID. This isnt necessarily for the Mt. Airy location, but I started service with Environmental…read moremaybe 5 years ago. It started great, but as of the last 2 years, it IS THE WORST. The young guy that started it, must have sold it or franchised. Ive decided that the techs don't wear masks while spraying---because theyre probably using water. LOL. We paid $80 (ON A CONTRACT that they will make u pay to get out of) and still had bugs biting us 24hrs a day. Rain or no rain. After multiple attempts of correcting situation, I decided to end service--thats when it got ugly. I didn't even know I was under contract. Be careful what u sign with them when submitting payment online.

I had to call Key Pest Control for a yellow jacket nest on the porch. I called on a weekend,…read moreexpecting to leave a message and them to call me back the next business day. Instead, they called me back within minutes and scheduled an appointment to visit on Monday. What incredible customer service!! They easily handled the yellow jackets and didn't even charge us for it. Wow! These folks go above and BEYOND in terms of customer service :)

Just had to recommend Key Pest Control for their incredible customer service. Shawn couldn't…read moreactually help with our problem (a northern water snake under the front steps!), but he went above and beyond helping me find someone who could and giving me good advice in the process. It felt downright neighborly, like something straight out of a '50s sitcom :) Hoping we don't have reason for future pest control services, but know who we'll call if we do!

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

We hired Pest Authority to come to our apartment in PA and spray for spiders and ants. They gave us…read morean inspection and charged us a very reasonable price for the treatment. The company is very knowledgeable and responsive and educated us on how the treatment was performed. This was done about 3 weeks ago and we have not experienced a re-infestation. We highly recommend Pest Authority for any and all pest problems.

From the owner: Termite and Pest Control Services.read more

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

I strongly recommend staying away from Orkin…read more The Customer Service Specialist I dealt with was dishonest and cannot be trusted. Information was misrepresented, promises were made and not honored, and when questioned, the story changed. That alone is enough reason to look elsewhere. The exterminators were just as problematic. They were pushy, intrusive, and did not respect boundaries once on the property. Their approach felt aggressive rather than professional, and I was made uncomfortable by how forceful they were about access and services. This company does not respect customers, does not communicate honestly, and creates more frustration than solutions. There are far better pest control options in Carroll County that operate with integrity and basic respect.

Great services until they get paid. We called them to discuss sounds we heard in the wall. They…read morepromptly came out and suggested we redo the insulation in our attic. They informed us that their insulation had boric acid in it to prevent bugs from coming into the house. We signed the contract, and we were told someone would call us the day before to let us know what time someone would come the next day. We were never called. Instead, a team showed up and had no idea that we purchased additional items besides the insulation. Due to a language barrier, it was hard to communicate with the workers. I had to hunt down the gentleman we signed the contract with, who in turn had to hunt down the manager. After all that was sorted out, the manager never came on site as we were told to inspect the work. Since that day, we have reached out several times to get someone from the team to come out and inspect the work no one has reponseded, including the manager Gavin. I still see stink bugs coming in from the attic along with lady bugs. It does not seem the boric acid is doing anything. This was a horrible experience. Customer service is awful after they get your money

After one phone call, Kuhn showed up to get rid of a bald faced hornet nest. Within 10 minutes the…read morenest was gone. Great service and price. Would definitely use them again.

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

I called Butch's Bug Service, LLC on Tuesday due to the spring rains driving in the ants. Butch is…read moreknowledgeable, personable and professional. His experience is evident when he steps into your home and surveys the issues. He knew where all the target areas were immediately and the most effective way to manage the problem areas. I had pest control service before hiring Butch but their rising costs no longer fit our budget. Butch gave me a fair and affordable price and set a reasonable schedule for service. He was able to come out for our first visit at a time that met with my very busy schedule. I'm very pleased with this company. The customer service they provide is excellent. I found Butch's from many recommendations by neighbors on Facebook and it's evident why everyone loves this business. I'm looking forward to many long bug-free years with Butch's Bug Service. Thank you!

Answered phone. Came right out and got rid of the hornets nest under our deck. SO thankful for…read moretheir quick response!! Will definitely use again if needed!!!