Shawn was very responsive when I requested a quote through Yelp. They ended up being able to come…read moreout the very next day to take a look. The inspection and pest identification were free and the technician that came (Eric) was super helpful in explaining where our pests came from and what types of household pest control were useful. Ultimately, we did decide to purchase a one-time spray. I expected this to take place on another day, but Eric went to his vehicle and immediately sprayed! 24 hrs later, we have seen a significant reduction in pests. I am impressed with the communication and speed at which this company resolves issues. Additionally, I was told that there was a 30-day "guarantee" that if the infestation was not resolved, Key Pest would return to spray again. This is a great benefit if you have a persistent pest issue!

I had to call Key Pest Control for a yellow jacket nest on the porch. I called on a weekend,…read moreexpecting to leave a message and them to call me back the next business day. Instead, they called me back within minutes and scheduled an appointment to visit on Monday. What incredible customer service!! They easily handled the yellow jackets and didn't even charge us for it. Wow! These folks go above and BEYOND in terms of customer service :)

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

The stinging spawns of satan have been eliminated! What's not to like. Without hesitation the tech…read morecrawled under my deck to locate the nest and added treatment. Literally took a day and they were gone. As added benefit we also had an ant problem. They are gone as well. The tech was fast, professional and results are the results!

We're very pleased with Potomac Pest and Termite Control. We had squirrels push through a soffit…read moreand call it home. (I videoed at least six adolescents going in there.) Potomac Pest Control were quick to respond and John came out and accessed the area and explained exactly what would happen next, including pricing. The next week they came out and the squirrels had left. It was a weird situation but they were young squirrels and most likely jumped from the roof. John climbed a ladder onto the roof and determined they were in fact gone, then he sealed the soffit and charged us accordingly. I would highly recommend this company. Grateful for this issue to be s

I strongly recommend staying away from Orkin…read more The Customer Service Specialist I dealt with was dishonest and cannot be trusted. Information was misrepresented, promises were made and not honored, and when questioned, the story changed. That alone is enough reason to look elsewhere. The exterminators were just as problematic. They were pushy, intrusive, and did not respect boundaries once on the property. Their approach felt aggressive rather than professional, and I was made uncomfortable by how forceful they were about access and services. This company does not respect customers, does not communicate honestly, and creates more frustration than solutions. There are far better pest control options in Carroll County that operate with integrity and basic respect.

Great services until they get paid. We called them to discuss sounds we heard in the wall. They…read morepromptly came out and suggested we redo the insulation in our attic. They informed us that their insulation had boric acid in it to prevent bugs from coming into the house. We signed the contract, and we were told someone would call us the day before to let us know what time someone would come the next day. We were never called. Instead, a team showed up and had no idea that we purchased additional items besides the insulation. Due to a language barrier, it was hard to communicate with the workers. I had to hunt down the gentleman we signed the contract with, who in turn had to hunt down the manager. After all that was sorted out, the manager never came on site as we were told to inspect the work. Since that day, we have reached out several times to get someone from the team to come out and inspect the work no one has reponseded, including the manager Gavin. I still see stink bugs coming in from the attic along with lady bugs. It does not seem the boric acid is doing anything. This was a horrible experience. Customer service is awful after they get your money

Mark gives awesome service. He is reliable and honest. I have a bad experience with a local pest…read morecompany not being honest about treating my home and I am very happy with Twin Arch Pest Solutions and would recommend them to anyone.

I tried out Twin Arch pest solutions when I had a wasp problem several months ago, since I wanted…read moreto support local businesses. Mark came out looked into the problem and sprayed everywhere and I haven't had a problem since. He was very friendly and seemed like he knew what he was doing. So I am contacting him for a new problem with ants:)

Had momma squirrel with babies up in the soffit over my porch. They caught to momma and the babies…read moreto relocate them. Made me very happy!

Mr Ryan is professional, friendly and effective. Highly recommend him for your critter issues…read more 5 Star Service.

Orrin is the absolute worst company. I discontinued my service in August when I scheduled service…read moreappointment and no one showed up. I spoke to my technician's supervisor and learned that Karen had not been doing her job at all. She was supposed to be spraying indoors and outdoors each time she came. She only sprayed once in a year. I discontinued my service immediately as it was worthless. Today, five months later, Karen calls to tell me my credit card has been declined!!! How dare they think I should pay them when I clearly discontinued service in July!! I tried to call back to speak to a supervisor, but of course, no answer or answering machine. This company is a fraud, stay away from them.

Waste of money! Been trying to cancel for months and they keep charging me. DO NOT trust this…read morecompany!!!

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.