Dylan took over this business and he's done a great job for us. We have some old pool equipment, so…read moreit's been a challenge to find parts and get it working, and if he can't fix something he knows someone who can. I highly recommend Pure Water and Dylan!

Excellent service. On time, affordable, they do great work AND the technician shuts the side yard…read moregate after he leaves, every time!

Payan Pool Service has been servicing our HOA for one month. It is a step function improvement…read more They are knowledgeable and communicate any necessary repairs. Rudy at Payan performed a repair today. The water had been previously shutoff, and after the repair he turned the water on. It created a "rushing" water noise unrelated to the repair. He contacted me and about the unrelated issue and resolved it.

Payan Pools did a great job helping me with my Jandy Saltwater System that was acting up. We got a…read morewarranty through the manufacturer and they installed it for me. The manager Kris is awesome and will make sure you are taken care of. Highly recommend this company

We purchased a home with our first pool and was told by the Home Inspector that the pool equipment…read morewas old and will need to be replaced soon. After a few months, our single speed pump broke at the same time as the Heater. We used our Home Warranty to have it fixed. The company that the Warranty company used was awful. After a few weeks of broken equipment and no pool circulation we decided to just replace all the equipment as recommended. We called Leslies Pool Supply to get a quote. In-store, they gave us a quote for equipment and install and then scheduled a consult to verify the equipment that was needed. When someone called to confirm the appointment, they notified us of a charge just come out to look at our equipment. This was not explained to us in the store which was frustrating enough to look elsewhere. I found "Keep It Clean Pool Services" on a Yelp search. I called 5 different companies and Keep It Clean Pool Services was the only one who answered. I got a call back from 3/5 companies several days later. Keep It Clean Pool Services came out SAME DAY to take a look at our system and recommend upgrades. Within a week, we were up and running with all new equipment, and we even had them add Automation and LED colored lights to our Pool/Spa. Jim & Greg (Brothers) were fast, efficient, friendly, and reliable. Also, their prices were 25% less than leslies pool and they were 100% worth every penny. My husband just started the Hot Tub from his phone as he is leaving work!

Jim did an awesome job removing a spa equipment from the former home owner. He showed up on time…read moreand finished the work quickly and nicely. Highly recommend.

Surf City Pools did an outstanding job replacing our pool pump. They went out of their way by…read morerecognizing and replacing old electrical system without needing to ask. They were responsive, punctual, professional and very friendly. We highly recommend them for your pool service needs.

This company services our community and promised amazing service prior to getting their contract…read more Upon receipt of their contract, they do not respond to calls from our management company or from anyone else. When they are on site, they are sitting under the umbrella on their phones. (Not work related when you scroll for more than 10 minutes). We are not all stupid to accept that garbage excuse. I personally requested they check on a particular issue that continues to occur on a daily and costing the community a lot of money. The issue is not resolved. If you are looking to throw away your money, this is the company for you.

We had our pool project started in March 2020 and finished on January 2021. We dealt with Steve…read morewho was great and knowledgeable. Everything started amazing excavation was done in 2.5 days and they were able to work on a small space. Our issues happened when new subcontractors switched around. The scheduler Lulu dropped the ball on every step possible. The shotcrete people drained the cement mixer rubble on the HOA storm drains. They were suppose to dump chemical water onto the sewer pipes but dumped it in storm drain instead. Our first Flagstone/Tile guy did nothing for 3 weeks and that delayed the project. The new Tile/ flagstone guy did ok work but he buried 1200 lbs of cement and rocks debris in my planter boxes which I had to dig out. They almost forgot to install overflow connection until I pointed it out. The overflow connection was poorly done and takes forever to drain. The pebbletec vendor cut pipe from our auto filler and sprayed over it. it took over a week to locate filler and drain hole and they had to drill leavingcrap load of debris and having to drain 2000 gallons of water. The final inspection took 1 year to complete due to vendor not scheduling. There are a few finishing touches that were missed. Over all I am happy with my pool but I feel like I did a lot of over sight that the general contractor should have done. There should have been someone that visited the site on a weekly period. You have to be vocal and look over the subcontractors shoulders. Sadly they are just doing this for dollar and sometimes very little thought process. My control panel is free standing almost in the middle of our deck I am not sure why I was not consulted where I would like the panel, I would have gladly had it mounted to the house outside wall like a circuit breaker panel. Like I said I am mostly very happy but that was because I had to take matters into my hands.

Padre pools had been our vendor for a few years and it really harmed our community and pool…read more Brickrow Management referred them to us and it ended up being a nightmare. We had two weekly visits assigned per our contract along with many of the standard items such as vacuum, skim and scrub the walls. They would check chemicals and that's about it. Management is absent and the techs do whatever they want, which is nothing much. Our pool was always filthy, had been shut down a few times by the city and their price gouging on repairs were astronomical. Organization and standard cleanliness is not part of their program as they had literally used our poolroom as a dumpster and staging place for old parts and trash. The best part of Padre was getting rid of them. I highly recommend looking for another pool service or terminating them if you currently use them, as if you try and even work with them on contract related requirements, they literally refuse to comprehend customer service and quality of work.

They do an amazing job!!! Replaced a pump that the other company wanted $800 more. They are…read morecourteous and knowledgeable. Will recommend them.

My pool spa equipment was leaking everywher. I called 3 different pool services for a repair. All…read morethree said they would come out and give me an estimate. They didn't! I called Christian and he came out the same day. Told me he would be out in 2 days to fix it. He came and cut out all my leaking pipes and cleaned up the entire setup. Looks better than new!!! Thanks again Christian!

Even though I supplied a written request on yelp with words and pictures, he didn't understand what…read moreI was asking him to quote, even after a volley of three subsequent e-mails/texts.... So, to be clear, I didn't actually use BPSS. I felt they were not quick to reply, nor savvy enough to understand my request. Beware!

They do not service stock tank pools. They service inground pools and above ground spa or hot…read moretubs,. That being said, they are responsive, and generally nice people.

I had been having multiple problems with my pool controller. Sometimes things work and when you…read morereally want to heater to your spa or your pool to heat so you can have a family party the heater would not work. After several attempts by other technicians to fix our pool controller problem with no fix, the owner of diamond pools personally came out. Within an hour or two he found out the problem and fixed onsite that day ! How can I say in words my appreciation other than 5 star service ! Thank you to the Diamond pool crew and its owner . Much appreciated

It's been a year, and I can't sit here quietly accepting excellent service without giving credit…read more This company rocks! I wish every business was as reliable and friendly as these folks! I appreciate the way they have taken care of our property and pool. I highly recommend this company to anyone with a spa or pool who is looking for the best of care and maintenance available.