Amazing. Kept in contact was available for us. Unfortunately we had a different issue without…read morelaptop but he directed us to someone who can fix it. Responds quickly and we appreciate all your help thank you so much

i still need someone to come out to 1 kokee place east honolulu to get my computer working…read moreright.. my printer does not print.. i am 87 and have no idea how to fix the small issue. i wil come home by 3 to be here when service person comes ... thankjs jim delmonte

My computer was having issues with sudden crashes and was at wits end with attempting to repair it…read moremyself. Scheduled a drop off and by the next day, he had it taken care of, and it cost only about $120. I was prepared to spend several hundreds and a week's time. Will be using his services again. Highly recommended

I worked with John White over ten years. During that time, I have asked John to test my computer…read moresystem and test my applications many times. I've had some emergencies twice. Since these times, I have found him to be reliable, trustworthy and easy to talk to. He has been upfront as to things to whether he is the expert or he's not. He is reasonable to his prices, in fact, I find he is MORE reasonable than others that are his field. I found him by going through some terrible people that had limited knowledge. I learned of John by chance and was I glad!

Victor, my buddy, my pal, my dude…read more.. A general rule of thumb in regards to human decency: when you are wrong, or when you cannot do something you thought you could do, say so. Own it. Be real. Do not try to refuse someone service or return someone a laptop they thought you could repair for a nonsense reason that doesn't even apply in this situation. You couldn't fix a laptop? That's fine, but don't pull the BS you did with me and say it's due to my 'unpredictable behavior' that you're 'not comfortable' with holding my laptop you couldn't fix. I had a similar incident with TCA Wireless where I brought my phone in to be fixed due to a busted digitizer. They admitted to me that even after replacing the screen 5 times the phone still acted buggy. They were very apologetic that they couldn't fix it, and I understood and paid them for their attempts to try. That is the difference between them and you. You couldn't even look me in the eye when you handed my computer off to me. You didn't outright admit you couldn't fix it, and you didn't even apologize for your own unpredictable and ridiculous behavior. Because I wondered if you'd be able to pick up the charger from me that day? Did I demand you pick it up from me that day? All it was was just me thinking maybe you might be in the area and I could meet with you wherever was convenient to drop it off. I clearly specify that I didn't expect you to pick up from me that time, or even that day. And I apologize for the misunderstanding. But you, whether because of anxiety or just plain flakiness, decide to be so unprofessional that instead of just owning up to the fact you couldn't fix it, you want to try and blow this up to make it seem like I threatened you or made advances to you, or that I was being demanding. I was being nothing but lax and you decided that because my laptop was a lost cause you could act this way to me. On top of that, "unpredictable behavior"? You are dealing in a business full of unpredictable accidents and mishaps, and with technology, of all things. If this kind of thing is enough to make you uncomfortable, maybe you shouldn't be fixing computers. Let me be clear to the rest of Yelp: I am NOT saying you shouldn't stop giving Victor work. By all means, do so. Perhaps he's the closest to you, perhaps you want to see if your problem is something minor that could save you money and the hassle of finding a company that repairs computers for more. Do with your money what you feel is best. But if he pulls this unprofessional, unpredictable behavior with you, don't say I didn't warn you.

Called for basic info for installing software ,could not have been any more helpful ,He has an…read moreopening in 2 days ,might not be able to wait ,But as customer service goes very helpful , This is why he gets 5 stars ,Thanks Victor!!!

They are very good at explaining/ communicating with you on what is wrong with your PC. They offer…read moreyou options on what you wanna do instead of them pressuring you into buying this or that to maxamize performance. Overall will come back if my PC has any problems in the near future.

One star -- unclear charges, inadequate explanation, poor communication, and lost property…read more I brought H Power Computing an external hard drive on June 29 because it was clicking and could not be detected. Their website advertises a free basic diagnostic followed by a quote for further work, but I was charged $189.95 for "diagnosis/disassembly." On July 7, they emailed me that the drive would require Level 5 service costing between $1,999.95 and $3,499.95. At intake, they had set me up to receive text messages, so I expected important status updates by text. The email went into my junk folder, and I did not see it for weeks. More importantly, I was never given a meaningful diagnostic report explaining what they opened, what tests they performed, what they actually found, or why Level 5 service was supposedly required. When I retrieved the drive yesterday, it had visible pry marks and scratches. My original white data cable was also missing. They could not return it and instead gave me a black replacement cable. For $189.95, you would expect -- at least clear -- advance disclosure, documented diagnostic findings, responsible communication, and the return of all of my original property. Instead, I received a very expensive recovery estimate, no new findings, little explanation of the work performed, visible marks on the device, and a substitute cable. Based on this experience, I would not use H Power Computing again.

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Second review, as the quality of service is outstanding…read more My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom.

We had Jonathan Barnes. He is very smart guy! efficient service…read more He came to my office today resolving everyone's computer problems. Good Job!

We have been using Tech Handymen for a number of years for our small business. Jonathon Reid is…read moreexceptional at quick diagnoses and remote fixes. Highly recommend to any business that relies on smooth running hardware/software systems and quick fixes when problems arise.

Cowabunga is absolutely the best computer repair/service company in Honolulu. More specifically,…read moretheir computer engineer, Elijah, is a cyber-tech genius at solving problems. I was totally stumped and he came to the rescue and solved my issues very quickly and remotely from his office. Cowabunga is worth every penny I pay to them in my monthly retainer fee!

Thank you Cowabunga Computers and Elijah for your prompt and efficient service! Elijah was…read morecommunicative throughout the diagnostic process (which was @ no charge) and provided helpful suggestions. Highly recommend Cowabunga for your computer issues.

Huge thank you to Todd for all the help with my PC. I originally came in for repairs to keep my old…read moreone running, and he helped keep it going as best as possible even though it was outdated, which I really appreciated. He built me a new gaming PC that's been running perfectly and exceeded my expectations. Super knowledgeable, patient, and easy to work with. I'm really glad I went to him and would highly recommend his services!

Todd was awesome! He looked at my desktop, a 10 year old tower or so. He gave me an honest, genuine…read moreevaluation of my situation, offered me many solutions, and ended u deciding to avoid trying to fix it up. He did not even charge me once he made the evaluation! He felt it would not be right to charge for just the evaluation, which was very kind of him. He did not try to grift me or otherwise take advantage of my lack of knowledge when it came to this, he explained issues to me clearly and let me make decisions which I appreciated. I trust Todd and will bring my future computer issues to him!