I booked on a Sunday and when the office opened, I received a call where I reserved and walked me…read morethrough everything I had todo online.

I was told I would receiver a text and an email with my code to drop of my car for storage and I…read morewas never given one. they took my money and I wasn't able to park my car, i had to leave my car in a random parking lot hoping it wouldn't get towed.

Julian at the site is very accommodating and friendly. The representative on the phone was polite,…read moreprofessional and very helpful. The entire process was seamless.

We've been renting a unit from Extra Space Storage for a couple of years now and have been very…read morehappy with thier professionalism and level of service. Javier, Stephanie and everyone we dealt with have been very helpful and we really appreciate their service. I highly recommend this place for storage and excellent customer service.

this facility has got to have the most incompetent people working here. i had untill nov 5 th to…read moremove my stuff from their unit. on the 31st I arrived to get one file cabinet , it was the only thing left in there . my bill was paid in full and I made the move out day 30 days prior . I was denied access at the gate . and the answering system is just that ! not an actul way to resolve a issue . like I said the 2 people that I have met working at 951 s John young parkway in kissimmee Florida should not have jobs here ! it's not a difficult task.

Great Service Very Convenient and great for Storage highly recommended.Respectful and privacyread more

Very nice and clean place. From the time you walk in to the time your in your own private storage…read more Owners are always there making sure their storage units are well kept for their clients. I would recommend this place to anyone that needs to put their extra furniture and extra stuff in storage. I have a 10x15, well priced and best place around my area. I live 5 mins away, and will probably keep this place until I move. Thank you CubeSmart.

From the owner: CubeSmart Self Storage of Kissimmee, FL offers affordable self storage with premium amenities. Our…read more1830 E Irlo Bronson Memorial Hwy location has many storage units, including climate controlled storage units, vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Air conditioned and clean!! Employees are friendly and inform you very well they even have…read moreelevators to take you to the upper floors. Location and environment makes you and your items feel safe. Off local highway, easy access.

Everything was good with the exception that someone stole ny Bamboo whenever we were getting…read moreeverything inside the storage.

John was very helpful and friendly in making sure the reservation was all set! Explained it very…read moreclearly :)

I have had a large unit with this Public Storage location since 2016. I started paying about $70.00…read morein July, 2016; but every year, their rate has gone up by a lot more than the inflation. In Feb 2024, they sent me a letter with the new rate for the year: $411.00. That's a 600% increase in eight years! Outrageous! So, I decided to check online and I found out that this same Public Storage location was offering units the same size as mine, for JUST $84.00 per month. That's almost as much as I started paying, eight years ago! Granted, the price had a 50% off, for online booking. But even without applying the 50% discount, the rate would have been $168.00, which would represent almost 300% less than the $411.00 that they were charging me, after being a customer for eight years! Moreover, I went to the office and asked to see the units they had available that were the same size as mine, and with the same conditions (indoor, AC). They had one unit just two doors down the aisle where mine was located!!! Without even thinking about it, I took it, and then we proceeded to move all our stuff from the old unit, to the new one. It took us two days to move everything, but as soon as we were done, I cancelled the old unit contract. Now we are saving $325.00 every month! One caveat, the 50% only applies to new customers; so my spouse signed the contract for the new unit, and we were good to go. I'm a reasonable person, and I understand that property taxes increase every year; but GOING FROM $70.00 to 411.00 IN SIX YEARS, IT'S SIMPLY A ROBBERY! Specially when they were offering the same unit at $84.00 to new customers, or $172.00 to existing customers! My guess is that they know people don't want to go through the hazard of moving their belongings, so they feel that, once people move in, they are "CAPTIVE CUSTOMERS", and they take advantage of that vulnerable situation, taking as much money as they can from them, while they have their stuff stacked in their property. There's no other explanation for offering the same unit to a new costumer, at a 600% lower price. And let me tell you, I DOUBT THAT THEY LOOSE MONEY AT THE $84.00 RATE!!!! So, why charging 600% more for the same space size, under the same conditions? BECAUSE THEY CAN. Because THEY KNOW PEOPLE IS NOT GOING TO MOVE OUT, ONCE THEY STORE THEIR BELONGINGS WITH THEM. So this fact informs their BUSINESS PRACTICE: "MILK THE COW" AS MUCH AS THEY CAN. Now, with all this being said, you'd be probably wondering why I rated them 2 stars, and not just 1. Here's the reason: The place is clean, conveniently located, and secure. So, if you need it for less than a year (they adjust their rates yearly), it should work fine for you. Just don't plan to stay much longer, because you're going to see a huge increase in your monthly payment, after the first year. And that only goes higher, and higher and higher, the longer you stay.