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    Extra Space Storage

    4.5 (2 reviews)

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    8 years ago

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    4 years ago

    Everything was good with the exception that someone stole ny Bamboo whenever we were getting everything inside the storage.

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    Midgard Self Storage

    Midgard Self Storage

    (3 reviews)

    This review reflects my direct experience as a customer at a facility operated under Reliant Real…read moreEstate Management LLC, and it raises serious concerns about the company's systemic failures in oversight, security, and customer protection. What I experienced at the Midgard Self Storage in Kissimmee was not the result of one employee or an isolated mistake. In my opinion, the issues I encountered indicate deeper problems within Reliant's corporate supervision and operational standards. Security deficiencies were not minor--they were fundamental. Gates left open, damaged access points, and a complete lack of interior hallway surveillance contradict the expectations set by the company's marketing and staff communication. Even more alarming was the fact that a staff member wrote down the lock code that I was told would be known only to me. This contradicts Reliant's claims about secure, individualized access and raises legitimate questions about how many units under their management are actually vulnerable due to internal access. I was also informed by a manager that the facility was equipped with 'hidden cameras,' which I later confirmed did not exist. This type of misinformation is not only unprofessional--it is dangerous and misleading for customers who rely on the company's representations when choosing a storage provider. After discovering missing property from my unit, I submitted photos, communication records, timestamps, and a police incident report. Despite presenting clear evidence, I received no meaningful resolution, accountability, or actionable response from management. In my opinion, the lack of corporate involvement following a serious incident reflects a breakdown in Reliant's internal processes and a concerning disregard for customer concerns. Based on my experience, Reliant Real Estate Management LLC should reevaluate its operational oversight, security protocols, staff training, and the accuracy of information provided to customers. The issues I encountered were not simply operational--they were structural. Corporate leadership needs to address these failures before more customers are affected. I am sharing this review to ensure that prospective customers, investors, and business partners understand the severity of the issues I experienced and the lack of corporate accountability that followed.

    I went to Midgard in Poinciana on June 30 to take out my belongings I paid July even dough it was…read moreempty. I went back to tell them I had paid July and that it was empty. A man on a big T.V. came out and started talking saying he could help me I explain to him everything I am saying here. And that was it. Now they keep emailing me calling me texting that I owed $300 dollars. They will not stop harassing me claiming I owe them 300 dollars can you believe it. They are liars BIG HUGE LIARS

    The UPS Store

    The UPS Store

    (26 reviews)

    International Drive / I-Drive

    I've used this particular UPS store's mail box service (works very much like a PO box) to handle…read moremail for me, as I live and work overseas. We opened our account with them in 2014, and have had nothing but positive experiences with them. The staff there regularly and routinely goes "beyond" the call of duty. For instance, since international mail IS expensive, I ask them to filter thru my mail and trash anything that is clearly junk mail, before sending it to me. This is at least once a month, sometimes twice, and is not something I think that was envisioned for the typical customer. They are always happy to go the extra mile. They take the time to un-box bulky shipments that I send there and consolidate them, still well-backed, into a single box to go overseas. I've never had any issues with items breaking in transit - and we ship with them LOTS, so there have been plenty of opportunities. Just one comment in regards to a couple of the other reviews on here regarding prices: UPS IS expensive internationally. It's expensive because it WORKS and your PACKAGE ARRIVES IN A GUARANTEED AMOUNT OF TIME. I have actually had quite good luck with US Postal Service (USPS) international mail thru the UPS Store, which is much cheaper than UPS - however - it takes 50% longer at least, and the delivery times as provided by the USPS system are not accurate. This is not a fault of the UPS Store mind you. USPS partners with the destination country's local mail service, as well as mail services in intermediary countries, so there is much less control over the overall process. Back to this store - I trust these people as well. Being overseas creates some logistical challenges - I know that the people there are looking out for me and can be counted on to help me out if I have some unusual or special requirements. My situation is probably not the typical one for a customer of this store, but on the other hand, I've got a lot more experience with them than most - and would not keep using them for something as important as this if they weren't very good at what they do.

    Nothing bad to say, came in at 6pm was empty and had my things ready to be able to ship an Amazon…read morereturn. Was there less than 30 seconds

    Extra Space Storage - selfstorage - Updated September 2026

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