I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

Great customer service from Carlos. Helped me get into my unit in an emergency. Highly recommend…read morethis location

The worst service is this place. The address is 6040 Lakehurst…read more There's no staff that can help you The people who take care of you treat you badly and don't give any help

They have now raised our rates twice in less than a year by more than 50%. Now we get notice that…read morewe will have to move out by the end of the month for "improvements". They post all of these rules and then don't enforce them (no junk cars, one vehicle per space). Neighboring spaces park on or over the line. Space markers are plastic chain that gets moved or broken away. When informed the office does nothing to correct them problem making it very difficult and time consuming to try and park our trailer. The office is vacant more than half of the time. There are better storage places. Don't store here!

It's all too much. I have rented here before but this was by far an easy experience. I reserved…read moreonline and was surprised I did not have to go to the office to get moved in. I got a good price for the type of unit I wanted but was not communicated the space number. I figured I would go to the office and deal with someone the next day but would lock in the online price. I was surprised to get a text early on my move in date with my gate code and access codes. In a separate email I got the unit number and instructions on how to open the rolling door in case this was your first storage excursion. I was charged online for the first month rent and for a lock. You are automatically comp'd 30 days in insurance. My skeptical nature had low expectations but after using the access code to get into my building I found the lock and keys waiting inside the unit. Ready to go even before the office opened. Wow! This has changed my impression of the hassle I had on my previous experience. A couple things to keep in mind. Unless you go in with proof of insurance they will keep charging you 9.99 a month for Orange door insurance. They raise rents and move you up to a more expensive unit charge on a regular basis so this is best for a short term storage solution.

Lou really looked out for me and my co workers. We needed an area to park our Charter busses and…read moreLou allowed us to park without any hesitation. If he was this courteous to allow us to park I can imagine how he helps the clients who have rental space with them. Thank you Lou!

I moved in on August 20,2024. during the whole time from beginning to the moving in process -…read morethings went smooth and well. The storage unit was very clean. Mrs Carmen Ortiz was just fantastic to deal with. Extra Storage Space will be the only company I 'll use from now on and would gladly recommend them to any one. 5 Star for sure! Earlene M Greenwood

My move was awesome! George, Germany and Damien were so fast, and helped me get things moved as…read moreefficiently as possible! There were no problems at all

Hello movers should not be in the moving business. Lies lies lies…read more I literally developed chest pain dealing with them. If you have a health condition please avoid them at all costs. They are manipulative and dishonest. The worst experience of my life ever.

Thank you everyone at Century Storage specifically Angela for walking me step by step through the…read moreapplication process for my unit and physically guiding me on how to properly use they key system when coming in and out of the facility. I feel extremely satisfied with the safety of the storage complex, very respectful staff and great security for your belongings. Century Storage is also VERY clean. I have to also include the manager Michelle, she has such an amazing style, extremely professional and a really great personality. When you come here at Century Storage it just feels like an extended home for you miscellaneous items or a space to store your RV at. That's neat too !

Michelle is absolutely the best! I received a better price on a 10x15 here than a 10x10 in the…read moreclose by locations (all of them!), much better customer service (thank you Michelle), and the hookup on some neat gifts for storing there! (Someone actually acted like they wanted my business!) Michelle went the extra mile. The unit was clean, modern, and convenient. She made the move-in process easy and seamless (less than 15" and I was on my way). Do yourself a favor and check them out. Tell them Cinda sent you.

Bob saved the day. I was being interviewed for a job next door and had printed the wrong resumes…read moreout, unknowingly. I only had 15 minutes to be next door for the interview and Bob was kind enough to print me off a couple of my resumes. I am thankful for his kindness, you helped a disabled Vet land a dream job! Many blessings, Bob! I owe you beer!

I have used this CubeSmart facility twice this year for my ongoing and changing storage needs…read more Both times Bob Goad was able to accommodate me. I have been very impressed with the professional and friendly service provided.

Good service perfect spot place. Friendly people and bilingual. Love it. I recommend. Thank youread more

We have used them on and off for years and always had a good experience. Recently, I went in for…read moresome very last minute alterations. The woman at the front was kind and helpful. In two days she managed to hem two gowns - each with 3+ layers of chiffon and over 6 inches of length removed. And quality of the work was great. The pricing was logical and fair for the ask. Overall, I was very impressed!