My experience with Store Right was very intriguing and a long lasting experience…read more Great Customer Service and without any hesitation Teena and her Assistant was such a wonderful and amazing life experience. They asked me about what I'm looking for as far as space is concerned also what my budget would be like Not to mention they gave me different scenarios for example monthly Specials and how I could consider taking those great offers at such given time. I'll recommend Store Right anytime to my Family and friends also the public at large. David.

One of the worst "businesses" I've ever dealt with! Customer service is not a known concept to this…read moreplace, they were absolutely rude and ignorant. I told them rats had gotten into my belongings and they laughed and said that sucks. No remorse or damn. I would never, ever recommend this place and highly suggest everyone to stay away

in the last week *SEVERE DAMAGE DUE TO RODENTS IN CLIMATE…read moreCONTROLLED STORAGE* Beware. I went to my climate controlled indoor storage unit this past sunday. Halfway thru the unit we discovered wet boxes and large amounts of rodent feces on the floor. A suitcase that was only placed in storage a few months ago was totally soaked. I have just been informed by corporate manager "laura" out of orlando that Uhaul sprays for rats/mice. Evidently Uhaul not only doesnt care about their customers, they dont care about their health either. No one expects to go to their indoor storage unit and have it be a health risk. I was told i would not be compensated for any items lost, nor would Uhaul be hiring any kind of professional exterminator. Luckily I took pictures and have several witnesses all willing to give statements. I have filed a formal complaint with Dept of Agriculture and sent pictures and documents to them. Please stay away from this place. The health risk alone just isnt worth it. Once i have spoken with my lawyer again i will be posting pictures online if it is possible

I rented a unit from Storage King USA on Lake Lucerne about 3 weeks ago and I'm very glad I did. I…read morehave rented units from other storage facilities in the past but never had the experience I have had with Storage King. This facility is impeccably clean, well maintained, roomy, feels very safe and secure and the people that work there couldn't be any nicer or more professional. I was hesitant about renting a unit because of past experiences at other places but I have zero worries this time. A definite 5 Stars!!!

I had a issue with my lock and Robert did an awesome job taking care of my needs, he was very busy…read morehowever he kept me calm by him staying calm and rescuing the day. Can't say enough about his professionalism and demeanor. Thanks again Robert, need more kind people as you around

I would like to say thank you to Noah for helping me get my easy pay set back up. I somehow was…read moreblocked from paying my storage on line and he got it fixed and I'm just so happy that this company has such good customer service that is willing to help the customer's. Thank you Noah so much

From the owner: Store your belongings at Extra Space Storage on 6400 State Road 544 in Winter Haven, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I have used this location of Storage King for many years and have always had great service. The…read morelocation is Clean and run very professionally. Debbie has been especially helpful in all matters and so nice to deal with. She is a big reason why I stay with Storage King and this location.

Storage King is Clean!!! The front desk was professional and very helpful. And it's close to my…read morehome. Great price.

The staff were helpful and curtiese. The made sure all my needs were met and helped me understand…read moreeverything that was needed. I recommend Store King USA to anyone who needs to store items.

The manager,Trish went above and beyond to make my experience with uhaul acceptable…read more It all started when I rented a 5x8 trailer from uhaul; uhaul sent me An email confirming my reservation and to pick it up at storage King; when i picked it up, uhaul upgraded Me to a bigger trailer for the same price without asking me and without checking if my truck is capable of towing it, which it couldn't. Then uhaul sent me to another storage facility, which when I arrived, it was closed. I tried to call uhaul 4x and they keep on transferring me and putting me on hold. So I went back to storage King, rented a truck, instead of a trailer. Trish the manager was helping me to call uhaul a few times and was very apologetic about the situation. The next day, she Even called me to follow up and tell me that uhaul refunded me 50$ for the ordeal. Now that's what you call customer service! Thank you very much.

During my time using this storage unit it has been easy and convenient. The staff are friendly and…read morecooperative. The place isn't cleaned so I suggest you periodically clean your stuff or make sure everything is sealed. I've only seen lizards, roaches and spiders. So to avoid anything in your stuff I suggest to seal it all. I got the ac unit and if you really have less that 20 boxes. The smallest unit is really the way to go. It was very affordable and easy to pay for. I hope you guys enjoy using this storage unit like I did. P.S. I'm no longer there because I moved.

Stopped in looking for a friend self storage unit. At this time there wasn't the exact type if unit…read morethey could use. It seemed like a nice place the person was nice just didn't have exactly the unit they could use.

FILTHY, RAT INFESTED!!! DO NOT STORE ANYTHING YOU CARE ABOUT HERE!!!…read moreWe had constant rate increases even though they could not maintain the property at the rates they were already over charging for. We constantly complained that we saw rat droppings in our units and were told nothing could be done. After moving out of our units and several rate increases and no care for our items being covered in rat feces and urine we were the ones treated badly. Horrible customer service and no concern for our ruined items.

Very convenient and affordable however do not let your monthly payment become delinquent or late…read morefees will accumulate quickly. Otherwise the overall experience was fantastic with the assistance of the resident manager Michael Slevin. Michael is the consummate professional. He was extremely helpful when I experienced a death in the family and had to relocate. Michael was compassionate and assisted me with securing a storage unit that served my short-term needs. As a manager myself, I could only wish that I experienced half of the customer care he provided in my dealings with other businesses/managers in general. I give him a thumbs up and would recommend Storage Zone on the condition that Michael remains in his position. If not, I recommend Michael for any endeavor he embarks upon in his near future. Patrick

Have a storage unit here. Updated my card on file and their system took me off automatic billing…read more Was charged a late fee and my unit was locked even through I had an active card on file. I received one email regarding the late notice and fully paid my account online. Went to access my unit and found it was still locked after the payment was made because there are no managers on site, even though they have their hours listed on the door. I spoke with the customer service person on the phone and asked for some sort of compensation for the late fee and being unable to access my unit and my request was declined. Also, after signing up, my rent doubled exactly on the six month mark. So know that will happen when you sign up. Update - after hearing about my situation, the company credited me back the late fee and for the days that my unit was locked.

They don't sell the bills on time and only send you the late payment notification. So they charge…read moreyou late fees and lien fees (insane ones) . No texts or emails to remin you to pay your bill