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    Persona Salon

    4.5 (58 reviews)
    PriceyHair Salons
    Closed Closed
    Updated 1 month ago

    Services - Persona Salon

    Haircut

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    I'm new to town and finding a new hair dresser is always hard! I found what I thought was a good stylist at Persona and have now been twice. The first time was a trim and root touch up and I left feeling pretty good. The second was a cut (5inches) and root touch up. This cost me over $200, no blow dry or style due to COVID and she styled it using product and crunching it up. It looked cute, little did I know it was covering up one of the worst hair cuts I've ever gotten. A few days later I washed my hair for the first time and used a blow dryer and straightener. It looks like a used kitchen shears to cut my hair myself, pictures below. That's not the worst part of this review, the worst part is that I've been trying to reach the salon for almost a week and I'm getting ignored. Is this customer service post COVID? Charge more money to make up for being shut down, do a poor job and then ignore the customer? I'm embarrassed that this is my hair, thank god we are basically stuck in our homes. I would think twice about coming to the salon maybe there are some good stylist there and maybe mine deserves a second chance but when no one is going to respond it doesn't make for a good customer experience

    Thanks Shana! I could not be happier with this color and cut.

    Shana is a total life / hair saver and I would have to say I am shocked at how quickly and beautifully she color corrected my hair. I am definitely now her devoted customer! This story starts several months ago when I had brown hair and thought I wanted to follow trend and have some pretty pink and purple layered into my hair. I have naturally curly hair that started to go gray in my 20's so needless to say I warned the first hair stylist I started with that I preferred my hair to be cut a certain way, that I wanted my color to sit well with my curls, and that he was not working with totally natural hair color. 5 HOURS later this guy left me with black roots, a stripe of orange around the crown of my head, and pink ends. I was beyond distressed...I wanted something out of the box but I couldn't go like this to work or even in public. Knowing I needed a color correction I started some very desperate research. I found some beautiful color corrections Shana had done and called that salon....they informed me she no longer worked there but they had someone else just as skilled who could see me that day...and in desperation I went (huge mistake). I left that salon with black / brown hair and dark purple ends. The strange thing is the color (which I knew would wash out quickly but not THIS quickly) came out all over everything. It dyed my bathtub, my hands, and wet or dry it was everywhere! I knew this couldn't be right but I was at a point where I was actually just ready to chop off all my hair or dye it all mud brown. After only a couple weeks after this color correction my hair was a hot mess and totally washed out. So I finally tracked down Shana at Persona Salon and went into my appointment with washed out brown roots and lumpy purple ends. My expectations were not very high for a fix...heck I wouldn't have been surprised if she told me to cut it all off. Instead Shana (who is beyond wonderful) checked out my hair and very reasonably talked me through expectations, options, and that this might take few visits. She walked me though color samples and we looked at photos together. She asked me about my ideal and discussed where we might end up. That first day I was at the salon for well over four hours and she managed to remove all the color, it was an instant transformation for me and to my surprise I had the option of trying out being a blonde since so much of my hair was already bleached. This was exciting for me because all along I had wanted a change and to try something new...just something new that also looked nice. By the second visit the results where beyond amazing! I had hair that looked pretty and sophisticated straight or curly, my grays blended in rather beautifully, and thanks to how she layered in the color it actually grew out pretty well so my color has lasted longer (last photo is well over 6 weeks out). Thank you so much Shana! Words are not enough to express how talented and amazing you are! Update: 7 weeks later another spectacular hair color and cut!

    Shana was a dream! My hair was a boring, limp mess from a combination of postpartum hair loss and general neglect. I took a chance on this salon during a trip to Boston for a conference and it was exactly what I needed. Shana was very studious in her approach to the cut and finished it expertly! She seemed to intuitively understand the look I was going for, which was sort of: sweet, but punk. Apart from the cut, Shana also seems like a beautiful human being, which surely counts for something. Also helpful to know is that my hair is very fine and does not have much body usually. I am also fairly terrible at styling it myself, but this cut is easy to make look good at home.

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    12 years ago

    Scott is amazing! Best blonde highlights in Boston. Love Persona Salon- everyone is so nice. Consistently excellent service.

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    Page 1 of 2

    Ask the Community - Persona Salon

    Review Highlights - Persona Salon

    Anyway Michael is able to create the white blondness that I have been looking for all my blonde life.

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    ZenaRose - Final product with pops of blue. I loved it!!

    ZenaRose

    4.8(106 reviews)
    1.0 miBeacon Hill
    $$

    Best salon by far in Boston. I've been in Boston almost a decade so I've tried quiet a few…read moredifferent hair salons around the downtown area... I absolutely LOVE ZenaRose. The work is impeccable to a level that I've been stopped by more than one stranger on the street post appointment. They have fantastic pricing and easy booking but what really sets them apart for me is the personalized and comfortable experience in the chair. I've been in salons where you can clearly tell you're their hundredth appointment, they aren't listening to you, they just want to get it done and worst of the staff don't get along with one another. That's not ZenaRose. Every staff member at ZenaRose genuinely gets a long and helps one another out; creating a wonderful atmosphere to spend what is some times more than an hour or two for an appointment. I connected with Kelli on my first visit and no matter what time or day I have booked with her over the years she makes me feel like I'm the only client she's seeing. She is kind, fun and her attention to detail makes me feel so confident when I leave her chair. I had my first every professional make up done by Yuliya today and WOW! I went in with no pictures and stunned with the results. As someone who has never gotten their makeup done I wasn't sure what to expect. Yuliya made me very comfortable, most notably making sure to pause to let me blink while she was doing my eye make up. I hadn't even realized I needed to blink and she's pausing for my comfort. Will definitely be back. Last note on booking, I called ten minutes before they closed the night before I needed a morning appointment. Fully expecting that a Saturday morning in late Feb would be booked solid, I got a call back in less than 10 minutes saying they had worked something out and it's all booked. No matter who you chose at ZenaRose you're going to have an incredible experience.

    I had my hair and make up done at ZenaRose for my bachelorette party. The salon is tucked away in…read moreBeacon Hill and offers many services. I absolutely loved my hair and make up done by Anastasia. She did a fantastic job listening to what I wanted and making my vision come to life. I deducted one star because my appointment was for Event/Glam Photoshoot Make Up and Dyson Bouncy Curl Blow Out, but I didn't end up getting a blow out. She styled my hair with a flat iron but I was still charged for a bouncy curl blow out which I didn't feel was the same value. Other than that, I was very happy with my experience.

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    ZenaRose
    ZenaRose - Before the makeup - fresh face and in the Uber.

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    Before the makeup - fresh face and in the Uber.

    Green Room - Jessica

    Green Room

    4.6(41 reviews)
    1.0 miBeacon Hill
    $$$

    Very overpriced with no prices posted. She does an ok job, but what I found out from my stylist in…read morePhilly is that she used to wash people's hair at a downtown salon, never really got trained and now runs this ultra expensive business? Not cool.

    Green Room Boston and Jessica are, hands down, the best! I've been to stylists all over (New York,…read moreChicago, Boston, etc.) and have yet to meet anyone that even compares to Jessica. She is truly a master of her craft and on top of that, a genuine person. What makes Jessica unique and ultimately, the best, is her ability to actually listen to what her clients want. For the first few appointments, Jessica asked me to show her images of hair I liked and then she really pressed me to detail exactly what it was I liked about the images (darker roots, length, layering, highlights, overall color, etc.). After only a couple of these conversations, I realized that for years I was describing to hair stylist something that was entirely different than what I actually wanted. With Jessica, going through these images and having these discussions helped us to be on the same page about what I wanted my hair to look like both in the moment as well as in the future. Using this information, she created a customized plan and timeline for me; the result is that today my hair is longer and healthier than ever with a color that I absolutely adore. Her skills as a stylist are further complemented by the exceptional level of service that she provides. Jessica is always on time and clear about pricing. She confirms appointments a week in advance and always offers flexibility if you need to reschedule; it's not uncommon for her to come in early or stay late to accommodate a client. She develops long-term relationships with her clients and gets to know them on a personal level so that she can tailor both the service and overall experience to each individual. Jessica is expensive, but I believe you get what you pay for. In this instance, superior haircare services in an exclusive single chair salon with a creative and thoughtful stylist.

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    Green Room - The apothecary

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    Persona Salon - hair - Updated May 2026

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