Very poor customer service. I'm Mexican and when I walked in the door I didn't receive a hello or welcome but a "get out of my store vibes". Very rude and angry guy. Felt very uncomfortable there. Will not be coming back. read more

Good reliable shop....expect to have a conversation, learn and be open to something you didn't think you wanted. They try to learn you and accommodate your needs. read more

Well, I can't say I'm a true customer. Happy to find that they had M1 carbine ammo, which is hard to find, but they wouldn't get off their ass to check the price for me. Decided it wasn't worth the drive to Scott's Valley because of he poor attitude. No sale. read more

I consider Perry like the Simon Cowell of gun sellers. Direct, strong opinions and not afraid of what you think. And like Simon, his opinion was the most valued. Ya some people get offended, I get it. But if you are looking for an opinion based on experience, I will trust his. I purchased a firearm that had an important accessory missing from a damaged box in shipment. The company that the gun was ordered from said it would be months before providing the replacement part. Perry not only ordered that missing part but he also ordered the same gun knowing that would come in sooner where he pulled the missing part from and installed it unto my gun completing it. I consider that very good service and appreciate the extra cash he had to lay out just to complete my order faster. read more

I had a very bad experience with Perry's sporting goods and would never recommend them. I called Perry's (after attempting to call for 3 days with no answer) and the owner Perry picked up and was extremely unprofessional and to be frank, rude. Failed to tell me anything about the selection they had that I was inquiring about and actually hung up on me. I tried explaining to him that it's a far drive and with the current pandemic most shops don't have any in stock inventory. He told me I should just drive all the way down there to see what he had instead of him taking the 60 seconds to tell if he had what I was looking for. When I had asked about a specific make he proceeded to get angry with me and told me I don't need to buy from him and then hung up. Obviously, he wasn't trying to make a sale and lost out on multiple purchases from me and my lady. If I could give zero stars I would. read more

Perry's sporting goods is a solid company. This is a very trying time right now and folks need to stay patient, level headed and strong. That is exactly what Perry and his capable staff exemplify. Strength, stability, honesty and reliability are what Perry's is all about. If you don't like his style, go over the hill. His knowledge base and selection are great. Prices are fair and if he doesn't have what you want in stock, he can get it for you. Patience is a virtue, Perry will "get her done". Thank you! read more

Called in to get information to buy a gun, whomever answered the phone was very rude. Tells me "I don't have time to answer questions" here is a solution don't answer the phone. read more

I would try anywhere else, I have been here twice over the last year, Perry the owner is just plain rude and condescending, not just with me but every customer I have seen him interact with. If you really need a FFL and dont want to drive further like me, go for it, just dont expect any kind of customer service and be prepared to leave upset. read more

AKA Ralston Rod and Gun thief's. Took five guns in to be transferred. Perry went out of business. Finally got Perry on the phone and he said he called and too bad. Absolute thief!!!! He blamed it on his ex wife, it was likely his problem. He took our money and guns no moral decency. Not even an effort to make it correct. Dam thief. Perry call me I know you remember!!! Someone replied for Perry: If you really are a real person please come in to Perry's sporting Goods with your paperwork. We don't know you and have no paperwork on file in your name. Perry is as honest as they come! He is no thief He has nothing to do with Ralston Rods. Have a great day! My response: Oh I am a real person and I do have paperwork. Let's get something Clear you are Perry Ralston correct. If so I have your signature on the paperwork If not I apologize. If so I will drag you through the mud for your poor business practices. I already apologized to Perry's ex wife as she has corresponded. It was not fair to mention her, her signature is not on the paperwork. I am not above apologizing but if you are the same person I will not recant. If this a different Perry I will remove this and come in and buy something!!! Perry reply; Please come in show me your paperwork and prove that say who you are. Then I will help you. My reply; In your post you say you have no affiliation with Ralston Rod. But yet you want to see my paperwork. Very shifty at best if you are the Perry Ralston that said too bad for you. . Why would I drive all the way to Scotts Valley to show someone different my paperwork? Are you truthful when you say you have no affiliation with Ralston Rod??? Will the real Perry Ralston please stand up! Dave M... Mike we are not trolls. Proud NRA members. Don't know who you are but you should mind your own business when you have no idea what you are talking about. I don't remember you being there when we gave the guns over. read more

Just called to ask how long the wait was to buy some ammo and the dude that answered the phone was a total AH.

I am the family member that Eek E. referred to in her 1-star review dated 3/9/2016 of Perry's Sporting Goods. Eek E's review is a gross misrepresentation of what occurred. The transaction occurred over a year ago when I bought my brother's gun collection from his widow (Eek E.) after he passed away. Eek E. herself chose Perry to handle the appraisal and transfer paperwork. Perry went above and beyond by meeting the family at his store after he closed for the day. He spent hours inspecting and evaluating the condition of every one of my brother's guns. He spent more hours looking up the price for each gun in standard gun price guides. I paid full appraised price for each gun. Perry then spent even more hours preparing the transfer paperwork. It was close to midnight before we were finished. For all of this he collected a small fee for the transfer paperwork. Perry handled the transaction with empathy and professionalism. I cannot understand why after over a year Eek E. has chosen to slander this honest and upstanding business. read more

Boy am I happy I found out about Perry's! Not only were there prices the best in the area, but Perry is a class act. You can tell that they are not in it for a one time sale, but more so interested in earning a lifelong customer. I feel like I can trust whatever Perry tells me, as he has talked me out of some bad moves which would've resulted in a couple quick sales for him. Example conversation below from today. Me: Hey Perry, I think I want to consign this shotgun and get a different one. I can't hit clay's for $#!+ and it's killing my shoulder. Perry takes time to take apart and inspect the shotgun and figure out what fixed chokes it had. Perry: This is a great shotgun and is perfect for what you use it for. Let me see your form. (Inspects form) what you need is for this to be fitted. Now, I could do it for you, but there is a guy that has a shop nearby you that is the best at shotgun fitting. Wow, I mean WOW. He could've sold me a new shotgun and consigned mine, or at the very least make money off me for a fitting. However, as I said earlier... Perry knows that being honest with your customer will create a lasting relationship. Thank you Perry, you'll be seeing me much much more in the future. PS - shop is super nice and clean, just off the main road. Inventory isn't huge, but he will guide you into what you're looking for and order it, or order you what you need if you already are sure about what that is. PPS - I'm in tech, and if you're in the Silicon Valley and reading this, you probably are as well. So why not just order something online. Quick answer is that Perry stands behind everything he sells. He inspects, diagnoses, and will remedy any problem you might have with something you bought from him. Not so easy to do with toys of this genre that are purchased online. read more

Perry offer's truly exceptional service and prices. I have had several excellent interactions with him as a gunsmith, salesperson and shooting coach. First he helped with the diagnosis of an M1 Garand issue. I went to Perry after another Scott's Valley gun shop had given me a suspect diagnosis. Perry had the experience to know which specialized tools where needed, got them and resolved the problem at a third the cost and a fourth time of the previous gunsmith had taken. There is no substitute for experience and a solid work ethic. After that, he help me select and purchase a new hunting rifle. He took time to learn what and where I intended to hunt, and walked though the pros and cons of several options in caliber, rifles and scopes. After I purchased the rifle, he taught me the art of properly breaking in a new high precision hunting rifle. At no extra charge, he took me to a local range and we went through a very efficient process for developing a barrel with a very accurate pattern. By the time we were done, at 100 yards the holes of a five round group were all touching. This sort of very high quality customer care is very rare now a days, indeed. read more

Went to see what the shop was all about and found a gun elitist...was not about service but money and did not want to talk to anyone who was a newbie to guns. I happen to own 30 guns and am not a newbie.....he was snobbish and aloof...don't go to this shop nothing but hand me downs and he's way to expensive....better off going to cabelas or somewhere over the hill much better customer service read more

Perry promises my gun repairs would be done in 4-6 months, and I heard he was good, so I agreed. Most gunsmiths wouldn't take four to six months to put a new stock on a rifle, but okay. It is now been over two and a half years and he gets angry and verbally aggressive and insulting towards me if I ask him about it. Do not do business with this man! His word is worthless, he is a liar, he cannot be trusted! read more

I live in Los Gatos and usually go to Ffls in the South Bay Area (Santa Clara, San Jose, Cupertino, Milpitas, Sunnyvale)ish areas. However, due to covid, most shops are not accepting PPTs at their ffl's so I've faced a lot of adversity finding a good shop. Then I thought, what about Santa Cruz!? Hmmm, found Perry's on Yelp, in Scotts Valley. It only take 20 minutes from my location. Stopped in at about 11am on a Saturday and the seller and I were third in line. It was painless and easy. Perry the owner and his associates run a great program here and are more friendly than most FFL's out there. They hate Gavin Newsome and they are not quiet about it. The seller and I received some great hospitality from the staff, from offering us beverages (Gatorade & Powerade) while we waited to the good laughs and vast knowledge. I felt comfortable and welcomed. I know that now I'm the future this is a good shop to go to. :) Thanks again for your great service. read more

Great joint and great folks. Good prices and service. Perry's is top notch to me.

Perry is the real deal. I actually showed up on a day he was closed, but because he had talked to me on the phone earlier, he decided to take care of me anyways. He's honest, thorough, and efficient. His shop is also on GunGenie as well, and accepts orders from there with zero hassle. I'll be back for sure. read more

Got a M9 (92FS) on Gun Genie and chose Perry's to fulfill. I met Perry when I cam in to do the paperwork and he was sociable, answered any questions I had, and generally a decent friendly guy. Great prices, and for a smaller shop, they had a lot of stuff. They even have an onsite gun smith. I will be going to Perry's again in the future! read more

Great gun shop, perry is very helpful and ordered the firearm I wanted and was priced well. Great selection of ammo that is reasonably priced. And technically it is a sporting good store given that he selling fishing poles and fishing accessories there as well. read more

My buddy and I went to Perry's (first time) to pick up ammunition (.308 / .45 ACP / 9 mm ). As soon as we pulled up Perry was outside and greeted us. The store was empty and he helped us with all our questions and needs. He even showed us some new .22Lr ammo and new rifles he had just received. Very knowledgeable and friendly. I would definitely recommend Perry's establishment to a friend. Absolute best service I've received from a gun store. read more

Excellent gun store & great service BUT can get busy, especially on Saturday.....Perry is a lot of fun & informative with his interesting stories and misadventures.....very enjoyable place to hang-out and meet nice people....highly recommend. read more

this is the worse gun shop in town!!!!!!! This lady Peggy was not really friendly, I had no idea about firearms and I left the store completely confused! Good luck with that shop!!!!! read more

Perry is great to deal with! He helped me with a private party transfer last week which went without a hiccup. I have also purchased from him with no issues. If you are looking for the best deal around, shop on the Gun Genie website and choose Perry's as your delivery location. His prices cannot be beat in the area and he is a nice guy! Gary K. Ben Lomond read more

We're now two months into the pandemic and still the best response I've encountered was with Perry's Sporting Goods. Perry's team was using glove and disinfectant best practices from day one, rigorously abiding by the appointment schedule, and supplying me effectively and professionally. Great service and totally understanding and helpful to me as a first time arms buyer. read more

Perry and his shop get badmouthed around town and it's unfortunate because this is one of the last honest and true gun-shops in thIs area. Maybe people are just intimidated by Perry and his shop because he doesn't BS and tells it like it is. I'll tell you what, this is the first time I've purchased from Perry and it's 100% not going to be the last. The guys working here know their stuff and get their hands on some really cool collectibles that you won't find many places (or at all). I came to Perry because I made the mistake of trying to purchase my first 45-70 lever gun online. The d*** company sent me the wrong rifle (see my review of Sportsmans Outdoor Superstore). At first Perry sold me on a really cool old rifle that I fell for kind of impulsively, after having a recent disappointing experience buying online. The rifle he sold me was truly great , but after a few days it began to bug me that I still never got the rifle I was initially looking for. After a few trips back and thinking it over, I asked Perry to help me with something not many people would do: trade back the rifle I got, and ask for his help ordering the rifle I initially had my mind set on. He sat there with me and looked for over 30 minutes in until he finally found the rifle I wanted (not easy to come by) ordered it, took the credit from the rifle I initially grabbed and put it towards my new rifle. Does that something an a****** would do? Perry and his crew went above and beyond to provide the best customer service I've ever had at a gun shop. The people who work here want you to leave satisfied no matter what it takes, and for that they've earned my business for life. Thank you Perry & Co. read more

After experiencing other gun shops in the Bay Area with customer service and professionalism ranging from mediocre to appalling, it was nice to stumble on Perry when I got a bid from him through Gallery of Guns. His price was the best in 100 miles--but the best part is you get to meet Perry, who is humble, respectful, knowledgeable and friendly. Not your average gun store experience--and that's just fine by me! read more

Purchased a firearm from Davidson's Gallery of Guns to be completed at this retail location. Store was well organized and clean. Owner friendly and social. Purchase process went smoothly. Perry performed some requested gunsmithing by swapping out the sights and trigger. Both performed well and without issue. Wouldn't hesitate to buy again. Highly recommended.... read more

Perry is a good guy. Always willing to help out. I brought him my Remington 700 to have my scope mounted. Not only did he do it right but he was more than willing to help me out. Great shop I will Definitely be going back read more

I moved from out of state and I was struggling to find a local place to help me with registering my gun and getting a California safely gun license. Perry's was SUPER helpful and answered all my questions. I called initially and asked if they could help me. The owner Perry was really helpful over the phone and said to come in and he could help me. I went in later that day and he provided me the test I needed to take and also printed out for me all the forms I needed to fill out to register my gun. He was patient, even with my newbie questions. I'd definitely go back here again for any gun related needs. Great local shop! read more

Went in for the first time. the owner was extremely friendly and helpful. had a wealth of knowledge. he was able to track down some hard to find ammo for me and gave me some pointers on a firearm I was having trouble with. this is the best gun shop I have been to in a long time. I would highly recommend his store. read more

I found Perry and his staff to be very knowledgeable and helpful. He is more than willing to discuss various weapon options and is happy to evaluate your guns for consignment sale. I felt very comfortable dealing with him read more

Needed a 30.06 bolt action for deer and pig hunting. Wanted an older "classic" gun with wood stock. Perry found one and I bought it. He handled the paperwork. Great service. He has a lot of used and collectors firearms, plus a great stock of M-1 Garand parts including barrels, trigger sets, operating rods, etc. so I might build one up from parts. He explained the tricks on selecting parts for and assembling an M-1. Great help. The shop is a bit busy, so expect a little wait if you come on a weekend. read more

I ordered a S&W M&P 15-22 from Gallery of Guns and had it processed through Perry's. The transaction went very smoothly with no surprises. The very friendly and helpful service received was worth the 90-mile round-trip I made to his store. He also had the lowest cost around on this rifle. He also specializes in gun smithing which I may take advantage of in the near future. Highly recommended. read more

I've been to quite a few gun shops and Perrys is by far the best. Perry is very knowledgeable and takes the time to talk. If you're looking to purchase a firearm,bow or gun repair swing by his shop and chat him up. you won't be sorry you did. read more

Perry's is fantastic. Dropped by for the first time on my way to lunch with my 39 year old Ruger 10/22 rifle and a hand full of parts that had fallen out. He smiled and jumped right in like a well trained surgeon. In 15 minutes the gun was back together and working like brand new. Perry answered all of my questions about pistols and rifles. Perry knows his business and his love for what he does is so present. Thank you Perry read more