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    Capitola, CA

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    Lids

    3.4 (14 reviews)
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    Rip Curl - My sprinter with my paddleboard that I will be putting in the ocean much sooner than later thanks to Keenan!

    Rip Curl

    4.6(32 reviews)
    0.9 mi
    •$$

    I am so impressed with this particular Rip curl store. I purchased items at a Rip Curl Store and…read morethey did not work out so I returned them receiving a gift card. I saw the wetsuit I wanted online and attempted to purchase it with my gift card. It would not work. Upon calling A customer service number I found online, they were very helpful but unfortunately I had an in-store gift card and to purchase items online you need an online gift card. Very frustrating considering it was a bigger item I purchased. Anyways I went to the Rip curl store on the west side and they did not want to help me at all. The girl at the register was very nice but upon calling their store manager they were told they could not help me. I called the customer service number back and despite his efforts he was not able to help me resolve this. He said to go into another retail store and perhaps they will be more helpful. I went into the Rip curl store on 41st Ave. and I was immediately blown away with the helpful attitudes of the staff. Keenan I hope I am spelling his name correctly did an incredible job. He got my phone number and said he would talk to the regional manager and get back to me. I received a call that afternoon. He said to come down and they would take care of me. I went today and Keenan did just as he said he would. I am so impressed with his customer service skills and his attention to detail as well as his eagerness to want to make a situation right. Those are all things that any employer would want to have and an employee and Rip curl is very lucky to have Keenan on their staff. Now I am so excited that I can buy the wetsuit I need to get out in the ocean and paddleboard! I highly recommend the Rip curl store on 41st Ave., and if you go in there be sure to ask for Keenan because he will treat you right. Thanks again!

    Walked in because I saw a sweatshirt my daughter wanted. Two associates saw us come in, no welcome…read morein or can I help you. The guy sitting on the counter top completely unprofessional. I was ready to spend money but with the poor customer service, I'll take my else where.

    Photos
    Rip Curl
    Rip Curl - The front of the shop

    The front of the shop

    Rip Curl - New shirt!

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    New shirt!

    Big Kahuna-Banana Jack - 7/21/25. Cool shirts. Too bad I have so many already.

    Big Kahuna-Banana Jack

    4.4(26 reviews)
    0.9 mi
    •$$$

    Quality/Quantity - I own too many of these types of shirts…read more.. Yet, I continue to buy them... So sorry, but forgot the friendly sales person's name who owns 34 of these shirts. We hung out (while my wife shopped at all the other stores) and discussed all the shirts we had, lol. It's not a competition, but he wins. He also shared the amazing history of the owner and their businesses. Like the sports theme shirts, but again, I already have too many. And I actually do not wear my sports theme shirts often enough. Have not been going to games or sports bars. Atmosphere - Decent size and location. They also own the business next door. Open 7 days a week from 10am or 10:30am to 6pm. Plenty of metered paid street parking. Service - 6 stars, a really friendly sales person. Very personable. Please take care of the people that take care of you. Price - Reasonably priced. Owner Comment - Congrats on your success since 1975.

    IMHO I first walked…read moreinto the shoe store adjacent to Big Kahuna and checked out their latest Vionic styles. Vionics are the only shoes/sandals that I can wear due to my plantar fasciitis issues. Unfortunately, they didn't have my size, but the friendly and helpful clerk clued me into their sister store, Big Kahuna, which had some sale Vionics available! I quickly walked next door! They had a wall full of sandals, including my favorite Vionics to choose from. I quickly picked out any sale sandals in my size, tried them on, and purchased two pair! New Vionics usually run about $89, but I paid $45 and $65 for my two pair! Rest assured, I will make it a point to visit Big Kahuna every time I'm in Capitola!

    Photos
    Big Kahuna-Banana Jack - 7/21/25. Cool shirts. Too bad I have so many already.

    7/21/25. Cool shirts. Too bad I have so many already.

    Big Kahuna-Banana Jack - 7/21/25. Cool shirts. Too bad I have so many already.

    7/21/25. Cool shirts. Too bad I have so many already.

    Big Kahuna-Banana Jack - 7/21/25. Cool shirts. Exterior. Entrance

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    7/21/25. Cool shirts. Exterior. Entrance

    M@trix Santa Cruz - SF Giants, A's, Dodgers and MLB teams

    M@trix Santa Cruz

    2.7(3 reviews)
    0.1 mi

    This is a solid location in terms of being a sporting good store and has some nice Bay Area sports…read moregear to wear for the: San Francisco Giants, San Francisco 49ers, Oakland Athletics, Golden State Warriors and San Jose Sharks. As well as other non Bay area teams. It's located in the upper left side of the mall. The owner is friendly. I've been shopping at his various stores for years back when he was located by Khols, then moved to the back of the mall by Target. Eventually he relocated to downtown Santa Cruz, in the pacific garden mall (then known as Sports Xtreme) this store is fully stocked and whatever the don't have he will order it for you. I would've given 5 stars but when I went in today looking for a 49ers hat that was very hard to find and the woman at the register seemed uninterested in my purchase and took forever to ring me up. I was the only person in the store. The owner was very frustrated with her. I get it minimum wage, minimum effort but that is ridiculous at least pretend like you are happy to be there. It's the only place in Santa Cruz that sells authentic sports gear. Not sure if I will be back based on my experience today. Not sure what the hiring process is like, rest assured you will be out of business if you continue to hire workers that act like they would rather be somewhere else.

    signs on the door says be back in 20 minutes. It's been a hours. Not much more to say but yelp…read morewon't let me post a short review. Every time I come to the Capitola Mall the store seems to be always "closed", "at lunch".

    Photos
    M@trix Santa Cruz - Playoff Teams

    Playoff Teams

    M@trix Santa Cruz - 49ers and Raiders Players Jerseys

    49ers and Raiders Players Jerseys

    M@trix Santa Cruz - Pro Club Baseball Tees, Long Sleeves

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    Pro Club Baseball Tees, Long Sleeves

    Lids - hats - Updated October 2026

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