Do your homework before you hire this company to refinish your hardwood floors, because I did not. I made the mistake of thinking 'how bad of a job could professionals do?' If you look up their license number (not listed on the website- Flooring License CA: #531473) you will find it expired in 2013, yet their website claims they are 'licensed and insured.' After they completed and 'fixed' the work they had done, there was excessive debris in the finish, swirl marks, chattering, and the finish was uneven in many places. Not once did Perry come and take a look at the work. We had lost confidence in their ability to complete the job with any level of craftsmanship, ended up eating the cost and hired a different company to do the work- paying for the same job twice. One redeeming quality of the business was that Perry and his son Casey were both very good about following up during and after the job. However, after I sent my last email expressing our disappointment and that we hired another company I never heard back. No apology or offer of a partial refund for their poor workmanship. From what I can tell they have relocated from San Diego to Idaho Falls in the few months since they did a number on our floors. read more

Perry's Floor - The entire finish had deep swirling throughout. - Flooring Near Me - Escondido, California

If anyone posted anything less than a 4 star, they are lying and liars. I have Richard Marshall Olde Floor Boards. For 20 years, I've gone to them to refinish the floors and paid ridiculous amounts of $. The planks are walnut and gorgeous, but I always hated the red tinge. I called to get an estimate and ask about changing the color. They wanted almost the same price it cost us to install and purchase the floors years ago. You'd need a 2nd mortgage. I called several others and they didn't want to touch the floors. I checked out Perry's and emailed him. He responded and I gave him the quote and description Richard Marshall had done. He was like ya, no worries--it's simple. I was like okaaaaay...but RM said it wasn't. LOL His son came by because I really wanted to change the color. He came and talked to me, explained everything and their process. They started this past Monday and they were done sanding (2-3x); repairing my missing border and then putting up with giving me a sample I liked but my husband hated. Juan came the next morning and they found a perfect color. I went to the house to pay them and they showed me the floors. I wanted to cry. NEVER have they been so beautifully done!!! And the reddish tint is gone and my wood looks like a million dollars!! Perry gives you a VERY FAIR price and does an extraordinary job. My whole first floor looks --just incredible. I need to find more words. I will definitely have them continue to do my floors as long as I have them!!! read more

Very pleased with Casey's work. A little hard to get in touch with but these COVID days everyone is hard to reach... I had some scratches removed from wood floors. He was quick and cleaned up very nicely. Thank you read more

By far the most wonderful company to do business with. I recently purchased a condo in downtown San Diego with damaged wood flooring. Not only do I have now what I would call a brand new floor, Perry and his son work with integrity, time managed to get the work done quickly and the finished product more than I could have ever expected. My floors are beautiful!!!! His pricing on the job was not only reasonable, I thought, compared to what other companies told me, very modest. Forget about whatever negative review you read, this IS THE ONLY FLOOR COMPANY to go with!!! read more

I hired Troy Peters (Refinishing San Diego), who we found though the Home Concepts magazine, to refinish our bamboo floor. He took the job and took my deposit ($500) before the job started. Next thing I know, Perry's Floors guys show up to refinish my floors! These guys left a few stain samples for me to choose from without applying the top protective coat (which changes the color of the stain on the bamboo at least). I picked the stain and after they were done, of course the floors had a different color! They also left the mismatched stain right in the middle of my front room! See picture. The next day they showed up to remove the stain and try another color. The owner came to help and none of them could tell me what stain to pick to make my floors brown. I made it very clear right from the start that I don't want an orange or yellow stain on my floor and these guys couldn't even identify which stain to use. Troy, by then, disappeared. I asked him to have these guys to come back and match the stain to the color of my staircase and NOBODY showed up. I also asked Troy Peters to return my deposit and he texted me that I was joking. He stole my $500. Stay away from all of them. read more

Perry's Floor - Disastrous floor refinishing experience #troypeters #refinishingsandiego #perry'sfloors - Flooring Near Me - Escondido, California

I had hardwood floors that had become gunked with buildup from various cleaning products (stay away from Orange Glo!). After a few DIY attempts that took a lot of time and work with very little result, I decided to bring in a professional. The first flooring guy I called, who was recommended, said that it couldn't just be cleaned -- it had to be cleaned and recoated. He quoted me a price in the thousands. Then I called Perry. He came over within a half an hour, said it would be no problem just to strip the gunk and clean the floor, and quoted me a price that was a fraction of the first estimate. We set an appointment, and his team (I found out later it was his son and a helper) arrived right on time. They worked quickly and efficiently, not minding my questions about what they were doing or requests for advice about floor maintenance in general. Within three hours they had completely cleaned and buffed up a little less than 1,000 sq feet. My floors look better than they have in years -- the way they're supposed to, finally. I couldn't be any happier with the service I received or with the final result. read more

I called Perry to install some vinyl flooring in my home in Escondido Oct, 2015. We had removed some cabinets, so there were areas of missing flooring and we could not find a match. He showed up on time and while he was there he let me know he was the contractor who installed the existing wood floors! Small world!. He said the wood could easily be repaired, sanded, and stained to get the look I was going for with the vinyl. I was a little skeptical, but going this route would save me money, so I went with his recommendation. He and his crew got to work sanding and when it came time to chose a stain color, I didn't like any of them. So, Perry went out of his way to drop what he was doing, and drive to downtown SD to his supplier to get the color I wanted. He came back that same day and it was perfect! My floors just got done today and I couldn't be happier with the end result. I would highly recommend Perry for your flooring needs. I felt his pricing was very fair, he was reliable and honest. Best of all, I felt he wanted to make me happy as a customer. Thank you Perry! read more

Worst contractor I ever used in over 30 years. Despite what he claims Perry seldom shows up to supervise his employees who did a terrible installation of my wood floors and took forever to complete the job. After that Perry himself did a rough, uneven finish job which started to peel in many area within weeks. Save yourself a lot of time, money and great deal of trouble and call some one else. Doesn't even deserve one star. read more

I also hired Troy Peters from Refinishing San Diego after seeing his ad in the Home Concepts magazine. He gave me a fair estimate to refinish my beautiful Cabreuva Brazilian cherry hardwood floors. And yes, Perry's Floors showed up the next day. They were friendly enough but tapped into my 220 to run their sander which then trip the circuit and they didn't reset it so the next morning all of my frozen foods, including fish, was ruined and there was a puddle of water on the floor. Again, they tapped into my 220 to finish the floors. After they left, i inspected the floors and to my disgust, there was so much lint and hair under the finish, I started to mark the spots with blue painters tape and stop after two rooms, it was ridiculous. The finish also had an 'orange peel' texture to it and not the beautiful sheen of my original floors. I asked Troy to come back and look at the floors which he did. Then he taped the cable modem from my phone with gorilla tape to my wall, needless to say, the paint came off with the tape. Again i asked him to not use a paint roller to apply the finish and he sent me a nasty text saying i shouldn't tell him how to do his job. Perry's guys returned and rescreened and refinished the floors again and again they looked terrible. I asked Troy to give back my deposit mostly because of the paint that came off the walls. There were spots that the guys missed as well. Perry personally came back to fix three areas that has been missed plus one area in front of the refrigerator that has a six inch piece of hair under the finish. I was so unhappy with the way my floors looked that I actually cried. to this day, i can't stand looking at the floors and I have asked them for a full refund. Troy's ad does say 100% satisfaction guaranteed. I am at a -100% satisfied and expressed this in a letter to Perry three months ago. Still no refund. I feel like this is a total bait and switch. If you do an internet search for Troy Peters and Refinishing San Diego, there is nothing! Perry seems to be a nice man however the company he keeps will continuing to do harm to his business. read more

Where to start? Perry and his son refinished one room and put a "screen and coat" job throughout the rest of our house to freshen the floors up. Not one speck of wood dust was cleaned up....before sealing with polyurethane. Every hair, grit, etc is now a permanent part of our floor. Had to clean the walls, windows, ceiling fans, etc myself. He did a small repair in one corner, had the wrong tools, and ruined a baseboard which he did not repair or replace. I really like him as a person but his work is ridiculous sloppy. Never again, you get what you pay for. read more