Such a fun and cool environment. Great selection of clothes and I got to play an employee in ping…read morepong as there is a table set up!

This place deserves a 5-star! The employees here are always friendly, attentive, helpful, and…read moreprofessional. They always care to all of their customers every time. The items here are so great and affordable. You can find anything you need here in just a reasonable and fair prices. From clothes, pants, shoes, caps, and others. All of it has a good quality and worth the prices. Plus, this place is so huge, clean, nice, and decent. You can see around the place that they are well-organized and well-decorated. You can literally tell that their place is so relaxing and it has a great ambiance. You will absolutely love their place as well as their items. TravisMathew is exceptional. Thank you TravisMathew for giving all of us such a wonderful experience. Also thank you for your great customer service. Will definitely visit and shop again soon when I am nearby. Will also continue to recommend your place to all the people I know. Thank you TravisMathew! Great job! Keep it up!

I'm not sure what store the negative reviews are about! The staff is so friendly - someone always…read moregreets you when you walk in, asks if you need anything and leaves you alone if you say you're okay. They always offer to start you a fitting room as well. They are so good about suggestions, if you ask for it. Some of the clothing is pricy but not out of line for a small boutique, and they are always having great sales. The pieces I've bought are all staples in my closet and of great quality. The jewelry is always up to date and so cute. Also a great place to buy gifts. I love this place!

Very disappointing experience. The online clothing descriptions do not provide important basic…read moreinformation, such as the fabric/material composition or accurate sizing details, making it difficult to make an informed purchase. The company itself also provides very little useful information. What is even more frustrating is that the website apparently welcomes customers to send messages with questions, yet no one responds. If you offer customer messaging, customers should actually receive a response. Overall, the lack of transparency and communication reflects poor customer service. I expected much better from this place

I love Uniqlo clothing, great basics, great quality, and a great price. This a fairly large Uniqlo…read morestore as there really aren't that many in Illinois. If you go during busy hours, of course expect to wait a long time if you want to try on anything. If you find anything you want, buy it quickly as things sell out fast. If you are lucky enough to find something on sale in your size, snatch it up. The store is well organized but a lot of the popular sizes do sell out quickly in preferred styles. Checkout is still relatively fast because it's so automated with you being to just put everything in and the machines do all the work for you. I did an online in store purchase and was waiting a while as there was an extra associate who was able to help, but didn't acknowledge me until the other lead at the register told him to assist me. If you do purchase online and need to do a return in store, they will just give you a gift card as they won't credit your original card.

Some of the lowest reviews are legit and some are just plain asinine. For example the kid that said…read morethe other stores look cooler, that's probably the dumbest thing I've ever read. The prices are actually fair since they're a lot cheaper than most of the stores I shop at and they have excellent quality. They always have sales so I would check the website. It was very slow when I went there on a Saturday night but the employees kept the store clean and tidy. I guess they charge for plastic bags now which is weird. If you have bought a lot of items, be sure to bring one of your own bags to store them in after purchase.

I went in not expecting to find anything for a sweet 16 I was attending as an honored guest. They…read moregreeted me as usual and a dress almost immediately caught my eye. I chose it and there came the first one on one contact with an employee. She shared some info about how it was a new arrival. I picked up a couple sizes and worked my way to the back of the store. I was looking for a 'quiet' but presentable dress since I would be hanging out with the inlaws. As soon as I got closer to the fitting rooms another employee greeted me and offered to choose a few more dresses, none of which were to my liking but I still tried them on. This is probably just me but I felt a little uncomfortable when the sales associate asked me to give her a fashion show. Now keep in mind the fitting room area is open to the rest of the store. She was also very pushy and she seemed like she was in a rush despite little to no customers and I was not feeling it. I finally tried on all the dresses (minus the fashion show). The last one I tried was the one I initially chose and I loved it. I finally came out to show my husband and I could tell he loved it and so did I. I wasn't sure which of two pairs of shoes would go and since I didn't plan on shopping for this dress I didn't bring either pair so I naturally asked about the return or exchange policy. She immediately answered with somewhat of an attitude and suspicion, "30 days but (empasis) all tags have to be on and if we notice it's worn or the tags are tampered with we won't take it back. So if you wear it you can't return it even if the tags are on." I normally dont take things personal but this time I felt like it was a case of racial profiling because she went into detail about trying to return a worn dress. I'm sure they've run into cases but don't assume everyone will do that. Some people will actually drop $200+ for a quality dress and don't need to cut corners. I did end up purchasing the dress I'm happy with but the experience was no more than 2 stars. I don't think I'll never go into that specific store again. I'll take my chances elsewhere... Don't get me wrong the selection seems okay but my experience wasn't great and to me that's important.

This location is awesome! Great staff! not sure what type of experience these other people had. I…read moreenjoy shopping at Cache especially the location at old orchard mall. Great selection and very friendly staff. The managment team is amazing! I always get good advise and have a blast shopping with the ladies at cache! Always offering great deals!! the ladies at cache always make my shopping experience pleasent and fun!!

Carters is my go to store whenever I need a gift for a child under three years of age. This…read moreparticular store is great! They're always clean and so organized. I'm not sure if it's how all Carter's stores are but they also are ALWAYS running great sales. I was able to buy a three piece outfit for $11. In my opinion that's great. Now I don't have kids, but that seems like a good price to me. They have really cute outfits too! The employees greet you when you walk in and are always ready to check you out when you're ready. I'm a little disappointed that they only have the Carter's boxes around Christmas time and you have to pay for them! It's not the end of the world though! Great prices, great service, great employees. It's great for running in, knowing your price point and heading on your way. It's also right next to the Dollar Store where you can grab your card for $0.50 since it goes directly in the garbage. Great store!

This is one of my favorite stores for kids. I love to order online sales items and they ship them…read moreto this location. This store is always super neat and organized. Very well stocked and the people who work here are friendly and helpful. The sales are amazing because Carter's clothes are super durable. You can hand them down a few times so you are always getting a good deal. I try not to buy anything that is not on sale. Door busters are the best deal. Great location in Melrose Park.

Stopped by to pick up my online order and was treated with kindness and without judgment. A SA…read moreassisted me right away--she was very friendly and informative. The store itself was beautifully arranged, with materials displayed in an accessible and organized way. It didn't feel overwhelming--everything was neat and easy to browse. I'll definitely be coming back to this location again!

My Hermès Click Clack bracelet arrived damaged, including the orange enamel, right out of the box…read more I took timestamped photos immediately and returned it the next day. Instead of issuing a refund, Hermès claimed I caused the damage, which is completely untrue. When I sent them the photos, they refused to review them because I opened a bank dispute to protect myself. Terrible customer service and zero accountability. I followed every step correctly, and Hermès still refused to take responsibility for sending a defective item.

I love Adidas in general. And during quarantine I've spent more money than I care to admit on shoes…read morewith nowhere to wear them. While in Chicago i had to stop at this adidas originals because these locations tend to have things other locations don't have. Due to the pandemic the store did have a flow they wanted you to walk through which was perfectly fine. In the middle of the store was a shoe wall and to the left where are the clothes. On the far right behind the shoe wall where the Y-3's, which I love but are so freaking expensive. I browsed for a bit and found a shirt. What's great is they they give you a fresh shirt in package which is wonderful during these times. And they'll hold it up front for you so you don't even need to carry it around . Even better so my arms think they are free and I shop more! They are not dummies! I found my jersey I wanted and checked out. They scanned my creators club card so I got my membership points and any applicable discount and sent me on my way.

Visited this Adidas store very recently as we needed some new sneakers and athletic gear. I like…read morethis location because they have the newest items. When I checked the Adidas website for new items, most of the stuff online is what I saw in store. They also carry IVY Park and Y-3. When we walked in, we did not get greeted by a gentleman even though he was staring right at us/right by the door. Lol, sort of odd he did that. Anyways, we had a fantastic experience being assisted to by Ashley; she answered all of our questions and in general, was just very nice. The good thing about this store is that if you like something on shelves, they'll give you the same item unopened from their stock room. Nice during COVID ensuring it hasn't been touched or tried on by others.

I've been going to this loft for years and have always had positive experiences. Yolanda, the woman…read morewho works in the dressing room makes trying on clothes feel like a bonding experience. Usually I hate clothes shopping and find it a chore. She makes me feel beautiful and even listening to her interacting with other customers brightens my day. And so much laughter. But this time I was returning a huge internet order. I felt guilty for causing the poor employee extra work and holding up the line. They were able to open a second cashier to ensure no one had to wait. And the person helping me never made me feel that I was taking up her time. She was absolutely lovely and very effective. She also kept complimenting the clothes from my order that I'd decided to keep, always making me feel good not making me feel guilty for ordering too much that didn't fit or I didn't like.

Loft offers decent work-appropriate clothing, and phenomenal sales. One sale might be good, but in…read morea few days, there'll be an even better offer. The sizing on a blouse seemed off. I'm pretty reliably one size, but this blouse seemed super tight. So I brought it in-store and returned it. The store was nicely laid out and the sales associates were super friendly.