ok!! SO please please Go to Drive & Shine Lube they are the BEST BUNCH of Guys there!!! Especially…read moreJORDAN, he's fair, professional A mazing Guest Service!!! I WILL NEVER take my car anywhere else ms. Lisa Seals

I stopped I. to get my car wash and update my cc information at the location in Mishawaka off…read moreBittersweet. Done. Several days later, I was told my account was closed even though they charged me and denied it was a charge. The following month same charge to my card. still being told my account is closed . Disputed charge with my cc company. Asked Drive & Shine to verify that account information is mine and not someone else's getting free washes with my cc attached to wrong account. they said they could do nothing because of dispute. A company cannot verify their own data base and make sure everything is correct. Wow. I will no longer go there after many years of being a custome.

Received same-day service for a small issue with my car and was in and out within 45 minutes. Was…read morealready impressed with the efficiency and willingness to service even more so impressed by reasonable price! Would definitely recommend.

Recently when to Chojnacki Automotive Repair and was very impressed with the shop. It was very…read moreclean and the people there were very professional and did the work for a great and reasonable price. I would totally recommend Mr. Chojnacki to anyone that needs their vehicle worked on. Great to have a local business that you can trust. Wish more businesses were like that. Thank You!

We are in town to attend Daughter's graduation services at a nearby University. Daughters car has…read moremultiple needs, so after the services, Discount Tire recommends Valvoline on East Ireland. In a word -- Aaaaaaaamazing! Thankfully, there is no line and we were able to drive up into the empty bay. After a friendly and courteous greeting and inquiry re: needs, Matt and his crack team get us in and out in less than 30 minutes -- more like 20, to be exact. From centering to exiting, Matt explains each step of the process; the computer monitor clearly lists the services you are charged for; it also swings around, allowing you to view in real time, who is under your vehicle and what is being done; they are in constant communication with each other, via verbal calls and echo verification. I appreciate how the 3 man team works quickly, efficiently and most importantly safely. I am at ease, knowing that they are paying attention to the tasks in progress, are NOT on their phones, you see/hear them at all times. EVERYONE is safe. Can you tell how important "safety" is?! Especially for these gainfully employed young men who (most definitely are not 'ne'er do wells') showed up for work and have their whole lives ahead of them! If you are asked to turn the vehicle and it's wipers on/off, they provide a reasonable rationale behind it. Matt kindly reset the vehicle's service reminder for us, and gave us the window sticker reminder (listing recommended mileage & oil type replacement) -- Excellent! Some people want conversation, that's not why we're there. I appreciate how they respect our time -- No inane conversation/questions about the weather or invasive questions re: where are you from, what you're up to/plans are. Professional courtesy up front, state your business, then Matt and his team go all in like BOSSES. After the oil is changed, you are shown the new oil level, so you have eyes on it and have confidence in their work. After applying the online coupon, it was $133.73 for Daughter's Sport edition SUV: fluids topped off, filthy air filter changed out, 4qts full synthetic oil, multiple point safety check/verification in under 30 minutes. Pricey? Perhaps, but a more than fair price for SAFE, efficient, no-frills/no-pressure sales pitches. The time saved is WORTH IT! From a cynical health care professional in a very time driven, every detail is crucial role -- stellar, impressive work ethic/flow! This generation still has people who work hard to earn a fair day's wages. Thank you, Matt and team -- You all were great!

It's 8:05 on 1/12/24 and the store cannot open because the manager is not there so I've been…read morewaiting outside.

Friendly, fast, and knowledgeable - thank you to Michael and crew for taking of my Subaru Outback…read moreand for being so welcoming to my dog. We went for a walk in the park behind the garage and the car was ready before we knew it. This location will be the spot for my next oil change. Thank you again!

Felt like I was constantly being upcharged. Got right in but likely due to the pricing strategy.read more

I do not consider this individual to be honest or professional. My experience with a battery…read morewarranty replacement was handled poorly and resulted in unnecessary costs. Based on this experience, I would not recommend doing business with him. I would not recommend buying a battery from this guy or having him install it. When the battery failed after only three months, it should have been replaced for free under warranty. However, because Scotty purchased it under his account, Advance Auto wouldn't replace it for me. Even though I had already removed the bad battery myself, he still tried to charge me $122 just to install the replacement. What should have been a free warranty replacement ended up costing me $250 out of pocket. Very disappointing experience -thanks, Scotty.

Extremely honest and professional! I will definitely be using him again! I was told by another shop…read moreI needed brakes, when he checked it out for me, he found they didn't need replaced and was honest, instead of just replacing them.

Price warning: 109.99 plus a 5.20 extra oil charge. After $25 discount from a coupon that can be…read morefound on valvoline's website still 94.23 after tax. Most I have ever paid for an oil change and I always do full synthetic. If you do get full synthetic check your owners manual or just google, you do not need to change it in 3,000 miles like their sticker says. I do not appreciate the service specifically Michael gave. Micheal was the tech above, from the start he was asking me my tire pressure and looking at my tires' max rated pressure to tell me what he thought it should be. As he was looking I mentioned it should be 35 psi and was opening to show him the information sticker in my door jam. His response before my door barely moved was that you actually are supposed to follow the tires specs, which is wrong. I might be a woman which caused him to look down upon me but I worked in the diesel mechanic industry, I know how cars work especially something as simple as tire pressure even though Micheal doesn't seem to. I shortly responded "well they are currently at 40 psi so they are fine", I have not adjusted my tire pressure down from the winter yet due to being busy, the same reason I came to valvoline get my oil changed. From there I know he would not be able to check my washer fluid level due to it being built into the side of my engine that you can not see, he entered it as checked-OK, I have not filled it since December. A respectable oil change place tops off the washer fluid. They finish changing my oil and I go home. The next day on my way to work I notice 2/3 of the way to work I smell slight burning oil, which if I was none the wiser would cause me to worry that my car was leaking oil a day after getting an oil change at vavoline. I will give credit, it is not leaking as I did go under my car today to check. Now, I am aware my vehicle doesn't have a good engine filter set up but the amount of oil left on the undercarriage of my vehicle was sloppy. Only took me 30 seconds to wipe down with a shop towel after I got under but that is a 30 seconds that should have been taken by Glenn, the tech in the pit, to have respect for his workmanship. The final straw though in this unprofessional and overpriced oil change is today, when I opened my hood to work on my car I noticed that Micheal left a dirty shop towel inside of my engine compartment. Micheal needs additional training. I will not be returning to this establishment.

Fast and efficient service at a fair price. Id also like to…read moresay the young men, Dago and Cohan, gave exceptional customer service.

if I could give no stars I would but definitely wouldn't recommend getting any work at this shop…read moredue to poor management skills and discrimination to their employees. When brought up the situation to the owner Bill he completely ignored the problem. Very disappointed

After going to several other shops and getting the run around I went here. They were quick, super…read morehelpful, and explained to me exactly what was wrong. The weekend before I had replaced my brakes and rotors and, due to the other issues, they were already warped. They worked with replacing the parts at Autozone since I just bought the parts there. I have had no issues with my car since and definitely would go here again!

Their website does not let you cancel a subscription. I signed up last Tuesday and do not want to…read morebe billed again for service. Once through the machine it ripped off my side panel running lights. Below is their response to my cancellation request. It's ridiculous. "Please stop by and speak to the site manager. To cancel your membership, open the Drive & Shine app, click on your Garage (icon at the bottom of the page). In your garage you will be able to tap on the vehicle in question, and click manage membership. This will provide you options to manage your membership, including the option to cancel. If you are still having issues, please speak to the attendant on duty at any Drive & Shine location." An EVIL company.

My car was absolutely TRASHED so I took it in for a detailing. It came out looking like new…read more Literally every square inch must've been cleaned. I expected to be charged additional fee because my car was in such bad shape, but they just charged me their standard rate which I really appreciate.