I am a regular customer at Walgreens Pharmacy. I've been picking up my medicine for over 10 years…read more Recently, the last two years, it's been getting worse. Staff and slow workers, I understand. Today they have roughly four people working there, but they have a lack of returning after break or lunch. This has happened before, but I didn't think of anything of it and thought it was just another day. Today they will push the button when they come back after lunch 12 minutes late. And with a lot of people waiting for their medication. So I went ahead and reported them to customer service.

If your idea of a good time is waiting 6 hours for a prescription then this is the place to go.read more

Well on another week gateway vacation and didn't have time to do my makeup at 3:30 this morning to…read morecatch the red eye at 6am so I met NIC at MAC and she did my makeup to perfection for tonight's event. She kept me in my comfort zone to wear natural colors but go darker for the fall season and it turned out beautiful. I highly recommend her if your ever in the airport on a connection with a few minutes to spare. I like how this is my regular makeup product and it's located in the Concourse E/F. This a very clean and modernized environment store with professional chairs and mirrors in the middle of Chicago O'hare Airport. It was very easy to get to and very convenient without having to take a shuttle or another tram to get to. I ended up buying a lot of stuff on a military discount saving $50, but I needed travel size items and fall colors to update from summer. This has been the best make over I have ever had in less than and hour in an airport. I'm used to the 5 star mall treatment and I must say this was better than that. NIC did an absolute stunning makeover and I'm 100% satisfied and happy today.

I had an hour wait at the airport and stopped into browse lipstick, I had recently lost my mom and…read morewas traveling home after her passing and was so encouraged by the makeup artist Latia Wade who made me feel pretty and seen. She was a shining light of kindness and is a wonderful asset to Mac!

I am beyond pleased with my first experience with this store. My skin randomly change and I do not…read moreknow at all how to handle it since I've never had issues with my skin ever . A woman working there , Marian (spelling?! This Thursday), helped me with all of my questions. She helped me find the products my sister told me to get (had her own body shop store in indy) and she also added a few extra amazing items as well. She made a personal connection with me and usually my anxiety is so bad I'm unable to really chat with anyone. She made my shopping experience so easy and for once I actually feel like I got some help and tons of answers for my skin. I used my products last night and I love them. So thank you Marian for giving me a bit of my Mom Confidence bAck :) I will stop by your store next time if I need more !

Love the vitamin e products and love the ladies in this store. So personable and in tune with the…read moreproduct they are selling. Awesome team and always the same good service.

Noelle is a great person and an amazing esthetician! She personalizes the treatments based on what…read moremy face needs. She asks questions and pays special attention to any issues I may have. Needless to say, my face is plump and hydrated! Highly recommend.

I've been seeing Ellie for 3 (maybe 4) years now and she is fantastic! Eyebrows always on point…read moreand her facials are exactly what my skin needs. Her dedication to detail and analyzing what I need sets her apart. If you haven't given her a try I highly recommend you do!

I have been attempting to reorder my prescription on 9/11/25 since…read more11:30 am. After two more attempts, I left my information and the reorder number. About an hour later around 3:00 pm I attempted to contact the pharmacy and again no one answered. What ever happen to customer service?

This store's customer service is steadily going down. No wonder Walgreens is closing stores…read more Their pharmacy is understaffed. I used to be able to pick up my monthly meds at once. Maximum 2 visits a month. Now due to their ineptitude all my meds are out of sync and I have to go to 2 different locations for same meds, multiple times monthly. You get texts that your meds are ready, but they're not. I've literally waited an extra day or two to avoid longer waits. Only to watch the cashier go over to pharmacists and they fill it visibly on the mirrors. Or they tell you to wait. The pharmacist will walk away from a line 10 people deep to service the "clinic". Progressively getting worse. I'm switching to mail order service because the staff has gotten grossly inept.

Once upon a time this was my Dominick's. Then it became my Mariano's - Kroger's…read more This is a nice big bright store with decent parking. Not cheap but not crazy expensive. When I lived in PR this was my store. Remember when Chuck Mariano's opened these stores? The newness and enthusiasm? I miss that. Still an enjoyable place to shop.

Exactly why self checkouts were installed. Cashier Diane is the slowest moving creature on earth…read morebesides a sloth and a turtle. No bagger so it seems she is very agitated.

Terrible service, employees are rude in Chicago Fashion outlet ! I bought the product and after 3…read moredays I wanted to return it and they didn't help me! although the administrator could return it! that's how I had a happy Christmas where I was rude and interrupted and didn't want to catch up!

L'Occitane is a French luxury retailer of bath and body products. I made my first visit in 2016 at…read moretheir Old Orchard location. At the time, Fall was approaching and I grew tired of dealing with my dry skin that suffered harsh Midwest winters. For years, I struggled to find a thick moisturizing hand cream and tried several brands. Sadly, nothing seemed to work. So I figured I would try L'Occitane in the hopes this visit would be my end all solution to a longstanding problem. I visited mid-afternoon on a weekend and the store was empty. Within seconds, a sales lady (whose name I failed to remember) asked if I needed help with anything. I explained to her I needed a resolution to my dry skin and winter itch issues. She then introduced me to two of their most popular lines. For hand cream, she selected the Shea butter hand cream. I loved the light subtle scent and the thick cream left my hands soft and supple with no oily residue. I use this hand cream sparingly and it last through the entire winter season. I couldn't ask for anything better. For winter itch, she recommended the Amande line of bath and body care. The shower and skin oils pack a 1-2 punch when dealing with dry skin due to harsh winter elements. The Almond oil applies on light and has a delicate fragrance which I absolutely love. I've used both these products for over a year and am happy to report no regrets with any past purchases. Their products are pricey but if you sign up via their website, or in store, they tend to run a lot of promos throughout the year with 20% discounts on a lot of their bestselling items (including those I just mentioned) to your eMail address. This location, at the Fashion Outlets mall, has been my recent go to. The drive is out of the way but since this location is considered an outlet store, they tend to have more things on sale and wherever the sales are, Nina follows. Another neat thing is if you spend a certain dollar amount, you can get a free gift from the store. My last visit I spent over $80, and I got a free gift set of Amande body products (worth $25) which was neat. See my pictures below. Even if you don't spend that much, oftentimes, they give free samples of stuff with every purchase. It's an ideal place to shop if you're looking for quality bath and body care or if you need to find a nice gift for family and friends.

There's a pretty girl that was so helpful and polite to me. One thing I didn't like was she stank…read moreso bad

Do NOT bring a child here to get a passport photo. We brought our 5 year old son here for a…read morepassport photo, and not only did the employee not provide any instructions to us or our son, but she was extremely rude. Our 5 year old spent the car ride home asking what he did wrong and why the lady was so upset with him.

This Walgreens ruined our Christmas. On December 19, I…read morepurchased two $100 Sephora gift cards from this store as Christmas gifts for my daughters. I gave them on Christmas Eve, trusting that a major retailer would not sell fraudulent products. A few days later, when one of my daughters tried to use her gift card, we were told at Sephora that the card was FAKE with a $0 balance. What should have been a happy holiday moment turned into confusion, disappointment, and stress for my children. Christmas gifts are supposed to be special -- instead, my daughters were left feeling embarrassed and heartbroken because Walgreens sold us counterfeit gift cards. When I contacted Walgreens customer service, I was treated with complete indifference. They were dismissive, uninterested, and clearly did not care that my family lost money due to a scam that happened inside their store. I was told it was "not their responsibility," and the claim was closed with no real investigation or concern. Sephora confirmed the cards were not legitimate -- real Sephora gift cards have 16 digits, while the ones sold to me had only 14 digits. That means Walgreens allowed fraudulent gift cards to be sold directly to customers. Because Walgreens refused to take responsibility, I was forced to file a police report. That should never be necessary for something purchased at a trusted pharmacy. DO NOT BUY GIFT CARDS HERE. Walgreens will not protect you if you get scammed. Their customer service does not care that they ruined a family's Christmas. This experience destroyed our trust in Walgreens and turned what should have been a joyful holiday into a stressful and upsetting situation.

I love this Walgreens! They always have my prescriptions on time, and Layan is the best, I love…read morechatting away with her, she is very educated too!