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    Performance Based Heating and Air

    4.2 (57 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Performance Based Heating and Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    6/16/24 Update: Here's the texts proving I was in contact with this business and here is a nasty review just left by the owner of this company on MY business page. I'm sorry, but you never used my business. You never reached out to me. You never sent me photos of the vehicle which is what I actually ask for, but you wouldn't know that of course since you never contacted my business. You didn't even know what I do for work. Keep up the defamation though, fantastic look for you. Wow, that was an unbelievable response. You left fast it was on video. You drove In fast it was on video. I implore you to listen to the phone call your wife and I had. What wild accusations to place on somebody, a "woman abuser" after canceling the appoint due to YOUR attitude and demeanor unknowing that I was even speaking to the owner of the company. I was not rude whatsoever to your wife, so if all you have is to place lies on me to justify your actions you do need mental help. Also, since you clearly didn't comprehend what I said to you when you were here, what I stated was I know a lot of people that use your company and my wife and I would be sure to share our experience in dealing with you to them. Your response further solidifies the entire situation. You showed up on my property without my consent saying you were here on my property and began threatening me, and here you are doing it again.

    Happy in Arnold
    Bill M.

    Performance Based Heating & Air replaced all the ductwork, heater and install air conditioning into our 1400 square foot home in Arnold. The crew arrived on time and completed the job in 2 days. The system works perfectly. The cost was significantly less than the local competition. The job was done 10 days after my first call as opposed to the local competition who were going to take 4 to 6 weeks to get to me. I was very impressed by the owner's opening remark after I agreed to the job over the phone. He said our relationship would be like a marriage. We would be bound together for the next 10+ years. He took the words right out of my mouth. Thanks Jacob & Team !

    The outdoor HVAC unit was totally installed crooked. When I showed the owner the problem, he told me to fix it myself. Classic.

    Update June 16, 2021: In a total mafia move, the owner sent me a text saying, in part, that he would blackball us with all local contractors to get back at an honest Yelp review. From the owner's text, "If you don't know you'll figure out at some point. This is a very small community, most contractors know each other. I know someone from every HVAC company up here. Probably 10 electricians, plumbers, General contractors, etc. We all run into each other all the time. I could easily contact people and advise them about you. That would be a dick move...." Update June 14, 2021: Jacob Klein, the owner, actually made a YouTube video on his personal YouTube site violating our privacy and making up something about a contractor lawsuit that does not even exist. He also filmed a YouTube video in our house without our consent for commercial purposes. Do not let this guy in your house. Original post: We had these guys install a large 5-ton mini-split heat pump system in 2020. When I asked them to install a small 0.75-ton mini split in an outbuilding recently, the owner gave me a quote. And then he chastised me for wanting a building permit and said it was $750 for a building permit, which is far beyond market rate for a small system like this. After scheduling the job, he stalked me on Yelp and said he didn't want to do the job in the end because I hadn't given everyone a five-star review. The owner said I should try the following other places, instead of his shop to service the system *they* installed: Angels SheetMetal Aire Serv Gatewood Central Heating and Air Comphel Foust The owner also doesn't keep his politics to himself, which is annoying and bad for business. Don't hire this guy unless you're looking to get hung out to dry with a big ration of attitude. I'm sure the owner will write some condescending reply to this review.

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    5 years ago

    Excellent service. Arrived when they said they would. Hard workers. Definitely not disappointed. Highly recommend.

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    Ask the Community - Performance Based Heating and Air

    I need to replace my propane heat stove. I am in Long Barn. I will probably be ordering the stove on-line. Can you give me a quote on this project?

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    Review Highlights - Performance Based Heating and Air

    Jacob is extremely knowledgeable, and takes the time to make sure all of your questions get answered.

    Mentioned in 32 reviews

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    Nor-Cal Electric - $800 ladder....Have to hire the right guys with the right equipment for this kind of job. Yay it's installed!

    Nor-Cal Electric

    (3 reviews)

    Highly Recommend Nor-Cal Electric - Cade Riddle Today my…read morehusband discovered that our underground wiring that powers our well was smoking like a volcano, and the rainwater that had puddled around the area was literally boiling. We immediately shut off all power to the house, leaving us without both electricity and water. I called Cade Riddle, owner of Nor-Cal Electric, and he answered right away -- on a Sunday, no less. After explaining the situation, he understood the urgency and said he would be right over. Cade arrived within 30 minutes, quickly located the issue, and fixed the problem so we could safely get our household back up and running. He was extremely professional, knowledgeable, efficient, and friendly throughout the entire process. We are incredibly grateful for his prompt response and excellent service. It's rare to find someone so dependable and willing to help in an emergency. I truly appreciate Cade and highly recommend Nor-Cal Electric to anyone in the West Point area or surrounding communities. Thank You, Alex & Laura Burley

    Very impressed! The only electrician we'll use. Trust worthy ((can't put a price on)), kind, always…read morethrowing extras in and quality work that's top notch. Plus they are always so eager to clean up after themselves. I appreciate that. We are so grateful to have found this outstanding bussiness being our first year living up here in the mountains. Punctuality and reliability are hard to find these days; this business defines that. Cheers!

    Performance Based Heating and Air - hvac - Updated May 2026

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