Referred by a friend, I called them, and they Repaired my car quick and was very reasonable!read more

We were traveling from Northern California to palm desert when our BMW went into lymph node we had…read moreit towed to our destination mean while we did research on mechanics first on was Palm Springs BMW needless to say they didn't return our call for 3 days at the same time we called Palm Desert Automotive Carlos called us Monday morning we had it towed there he said "he can get back to us the next day". Fabulous communication and excellent service! Thank you Carlos for all you did!

Jorge and the owner Carlos are the nicest, hard working and most honest, guys in the automotive…read morebusiness. I was looking around for my Chevy Diesel truck to get an oil change and they were by far the best price and the quickest to get me in. This is a great establishment I will be coming back for my next oil change and any other mechanical needs. Thank you again Jorge and Carlos This place is hard to find if you are using the directions your phone gives you but call Carlos and he will walk you through.

I went in to replace the entire gear assembly and to check what else is maybe wrong with my car…read more The job to replace the entire gear shift was 1,200+ plus , and 7,000$ more for other work that needed to be done. It was maybe 150-200$ for just the check up what needs to be done so might as well get it done. I decided to just get the gear assembly done they had my car for 3-4 days. I mean the job was done, but this is the minor issue that I notice the first day I got it back .I can't see my gear shift when I reverse, park or put into drive at night. Usually the letters will glow red but it doesn't. I don't know if it's something they didn't notice since I noticed at night, I haven't called or anything about it bc I work full time and having it at the shop for another few days means a bunch of money spent on Uber.

Thank you Briana and Sergio's for being so helpful this morning with my hood latch issue. Greatly…read moreappreciate how helpful you all were. Thank you!

Sergio has been doing work on my 1984 Volkswagen Van. Sergio does an exceptional job. He explains…read morewhat is wrong and what needs to be done and the options I could have a different price points with different outcomes. I really appreciate the honesty and the time that goes into getting my repair done correctly. This is my go to guy in the desert.

If you want to see what an honest, knowledgeable repair shop is like, this is it. My a/c would stop…read moreworking when it was over 105 degrees. A shop in in Indio told me it was my condenser with an estimate of 550. to repair . J&E found it to be a compressor clutch adjustment at one fifth the price. Who does that anymore, actually repairs existing parts. An old school, family run honest business that knows what they are doing.

My ongoing search for a good mechanic led me here. Seemed to be OK the first time around, but when…read moreI got a tire pressure light the next day, they were dismissive and claimed the issue was that I had a "German Car." Sorry guys, I've moved on.

A friend recommended this place after the Toyota dealer told me I need immediate (and expensive)…read morebrake work. On my first visit, Ramiro said my brakes were in good condition and that I could get another 10,000 or so more miles on them. He didn't charge me to look at them. So I returned a year later and he confirmed it was time to replace the pads, and did quality work for a very reasonable price. It's always such a relief to find an honest mechanic!

I called the day before to make an appointment. The owner specifically told me that he does not do…read moreappointments, it's on a first come first serve basis. I get that part. I told him I would be down in the morning and he told me see you tomorrow. I get there the next day when they open and they tell me they are slammed for the next two days to bring it on Monday. He should've told me that when I was on the phone with him the day prior trying to make an appointment. Now I drove an hour and a half early this morning and have to drive an hour and a half without an alignment back home. Seriously pissed, crap communication.

Efrain keeps reinforcing my initial experience with him…read more Simply the most honest, fair and knowledgeable mechanic I have ever used. Sent many friends there as well, and they all agree.

Don't recommend this service. I called and schedule an appointment on next week (8:30) I have…read morepretty tight work schedule, so it is hard to me to find time in work day for my personal things, but any way I found time. I came at 8:30 and service was closed. I called to service but nobody respond me. There was also another guy who was waiting and also had an appointment. After half an hour waiting, that guy said that service respond to him and said that service will be opened at 12 pm and he should drop keys in mail box hole. WHAT? For me service continuously not responding. That whole situation was weird and I decided go home. Service did not respond whole day and days after. TLDR. Horrible service, I spent my work time, which for me hard to find and nobody even respond to me. No respect to customers, just don't spend a time.

The best!! Great quality prompt service. Best there is at the work needed they do it all!…read moreDon

Thank you for your response. My review reflects my personal experience…read more My concern was never simply that another cooling system component eventually failed. My concern is that after replacing the coolant hose, my vehicle immediately displayed a low coolant warning when I picked it up. At a minimum, I would expect the coolant level and cooling system to be checked before a vehicle is returned to a customer. Had that been done, this issue may have been identified before I drove away. While you state I should have returned under warranty, I chose not to because I had already lost confidence in your shop based on previous experiences. I wasn't comfortable risking further damage by bringing my vehicle back. A second repair facility found that the coolant reservoir and another hose needed to be replaced, resulting in additional expense shortly after your repair. Regardless of whether you believe those failures were unrelated, my experience left me paying for multiple cooling system repairs within weeks of each other after your shop worked on the vehicle. I understand you disagree with my review, but it accurately reflects why I no longer feel comfortable using your business.

Our family of four cannot thank Certified Smog and Auto Repair enough for the outstanding service…read morethey provided during what could have been a miserable travel day. We were driving home to Phoenix from Los Angeles on a very hot day when, about two hours into our trip, our vehicle's air conditioning suddenly stopped working. With my wife and our two young children (ages 8 and 6) in the car, we knew we needed help fast. AAA directed us to Certified Smog and Auto Repair based on our location, and we're incredibly glad they did. As a AAA-certified repair facility, they took us in immediately and began diagnosing the problem right away. Even better, they completed the repair the very same day, allowing us to continue our trip without an overnight delay or major disruption to our plans. A special thank you to Santiago and Pancho for their professionalism, urgency, and commitment to getting our family back on the road as quickly as possible. Their quick work made all the difference. We also greatly appreciated that they honored our AAA membership and applied a discount to the repair. Considering this was an unexpected emergency repair while traveling, the final cost was very fair and affordable. Thanks to their excellent service, my wife and kids were able to ride the rest of the way home in complete comfort instead of enduring the desert heat. We know every repair situation is different, but based on our experience, this shop absolutely earned a 5-star review from our family. Thank you again, Santiago, Pancho, and everyone at Certified Smog and Auto Repair!

Quick service once I arrived. Front desk got the information and charged for the smog check. In…read moremeantime technician had pulled the car into the bay, ran test and results were ready at counter. My car was parked and ready to drive off , once I paid and given my receipt.