1. Perfection Auto Repair

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Omaha, NE

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Perfection Auto Repair

5.0 (1 review)

Services - Perfection Auto Repair

Bumper repair

Auto frame testing

Rear-end damage

Perfection Auto Repair Photos

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9 years ago

They named this company correctly. I have used Perfection Auto Repair a few times and the quality of the work has always been "perfection" !

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Great Plains Auto Body

Great Plains Auto Body

(20 reviews)

West Omaha

To this point, it has been my practice that if a business does not meet my expectations, I will…read morecheck in but I do not go back and write a review. This experience is making me change my practice because it is one I need to share. I had an accident on November 24th, 2014. I called American Family Insurance right away and I wanted to take my car to Atchley Ford as their customer service and respect towards me as a customer has been top notch. My insurance company said "they are not one of our preferred vendors and the benefit you have by using a preferred vendor is a lifetime warranty on the work". I then asked them for a list. Great Plains Auto Body was the closest to home and work so I went with them. When I got to the body shop, I asked for just an approximate date of completion. I was told around December 12th considering that Thanksgiving was in a few days and parts may be delayed. This was acceptable to me considering the damage. On December 12th at 4:28pm, I received a voice-mail that it would not be ready and that they would keep me posted. On December 18th, I was told that my car should be ready until Friday, December 19th. On Friday the 19th at 3:07 PM, I received a voice-mail that the car would not be completed and that it was looking like Monday, December 22nd. I called Great Plains Auto back and explained how I have been very patient and that I was totally unhappy at this point and it was an inconvenience as I had made plans for having transportation that weekend. The male employee set me up to have a rental over the weekend at their expense. On Monday, December 22nd at 2:55pm, I received a call that my car would be ready at about 5pm. I got there at 5: and waited for about 20 minutes while they cleaned the car. The female employee came in and told me that the car was ready to look over. She then told me that the low tire pressure light was on and the air bag light was on. Note the air bag light was not on before the accident nor was it on after the accident as I started the car and let it run to check out any warning lights. The tire light was on since the tire was flat from the accident but it now has a new tire on. I then asked if they could not fill the tires with air, she said the tech was gone but she found a helper. He filled the tires but the light was still on, she said it probably has to be driven a while before the light goes out but that has never ever been the case. She then told me she was going to call the car rental and get me the rental back because they would probably have to take my car to a dealership to see what the 2 issues were and they would have to charge American Family for the work. HMMM?? When the rental car arrived, he said Great Plains is paying??? The female employee stated should it not be American Family? Car rental said the male said that he was taking care of the rental because car was not ready when promised. Another note, my deductible is $500.00 but when I got there, the paperwork said I owed $549.00. I am at such a loss with all of this as I have never ever experience anything like this before. Tomorrow is yet another day and I will update my rating when car is picked up, maybe I will be feeling better about this business at that time. Now to finish the rest of the story...My car was ready on Christmas Eve..With the consideration of everything I have gone through with this one incident, the quality of the work that was performed on my car is Excellent, so I am changing my rating to higher...The question for me...Would I refer a friend to this body shop for repairs?....YES!

Without any doubt, Great Plains Auto Body made my recent experience so painless, smooth, fast and…read morepure perfection in their work!! From the check-in staff of Danielle and AJ, to Jimmy my service advisor, to Tre the wonderful guy that runs customer transport they were ALL so teriffic! I had a door dent on a crease that was no doubt obvious to see, but hard to get to. I was told up front that a simple dent pull may not make it 100%, but it DID! Well, that and some extra work. I received timely text updates throughout the two day service period. And when it was finished, Jimmy called to ask if I wanted to see it before putting things back together. I couldn't have been more pleased and satisfied! Tre was so wonderful in taking me home when I dropped off the Explorer, and then offered to return when finished. I got a ride to pick it up. And Tre made sure it was clean (spotless) for me, inside and out!!? It looked better than when I bought it 3 weeks earlier! Thank you Great Plains! You all are incredible, incredible people!

Perfection Auto Repair - bodyshops - Updated October 2026

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