Great service, fast and friendly, very knowledgeable and helpful, best value in the city. I had my…read morewindshield replaced today, and it was made very easy. Would go back again, if needed.

Initially they didn't think they could repair my window but after some research, they were able to…read morerepair it and did a gastric job!

We utilized Safelite with insurance for a glass repair and couldn't be happier with the experience…read more They contacted us within 24 hours of placing the claim and had us scheduled for repair within 2 days. The only reason we couldn't do mobile repair was due to our specific vehicle type requiring recalibration for the safety features on the dash/glass (cameras, auto cruise control, etc.) but that was explained before scheduling. Communication was great throughout the day of repair, both through phone call and their mobile website tracking. The glass repair cost was comparable to other places we checked before going with insurance. Overall we were very happy with our service and after several weeks and a car wash later, everything still looks great! (Sorry no photos with this one!)

Very friendly service. Got my window fixed really fast and fit me in the day after I needed my…read morewindow fixed. Would recommend!

Quick replacement of my side door window. I called ahead and they ordered the glass, then the day…read moreof, it took about an hour for them to put it in. They took good care of the car and the pricing was awesome. While I was there I had them fix a chip in the windshield as well. This was super expensive at $65 when most places charge $20. I went ahead with this since the window was so much cheaper and I had already put off getting the chip fixed for so long.

I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

This is some of the best service I've ever gotten. I don't know how I could have improved the…read moreexperience. I called them and got Tish, who took my information, gave me a quote, and told Jason to head my way. Without having to leave what I was doing, they came within the hour and changed out my driver's side window that had been smashed out. Throughout the process, everyone was incredibly friendly and made things happen seamlessly. 5/5 kinda excellence! Also, the location is the same, but they're on Google under Auto Glass Center. The phone number there is also different, but it'll get you the same people.

From the owner: windshield replacements, rock chip repairs,free mobile services,meaning we come to you. side…read morewindows,back windows, flat glass for heavy equipment, semi trucks,

Holy Fast! Came in to drop off at about noon and truck was ready by 12:20! I shouldn't have even…read moreleft. Great service. Price was also way cheaper than the competitors.

I came in on a Friday afternoon as a walk in for 2 small chips in my windshield. I was out within…read morehalf an hour, and paid $25/chip as was previously quoted to me on the phone. Excellent customer service, very reasonable price, and great service provided! I am very satisfied and will definitely refer people here!!

We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

The booking process was easy, the staff was friendly and replacing the windshield took 1/2 the time…read morethat they estimated which is amazing. I think they said 2-3 hours and it took 1-1.5hrs. I opted to wait there while the car was being worked on - the facility I would say is "ok". Small space and not meant for too many people to hang around (though I can't comment on how many jobs they book at the same time)

Website said open from 8am to 12pm on Saturday. Showed up at 11am to thr location on 132nd and…read moreGrover and it's closed.

I sent a quote request through their website with a photo of my damaged glass. I then received an…read moreemail response asking me for a full photo of the window, which I didn't believe was necessary, but whatever. I immediately followed-up with a photo, but never heard back from this company. Glass Doctor of Omaha must be SO busy that they no do not need your business. I may need to get into the glass business if you can be selective and simply ghost customers. This company must be balling out of control!

I chose river city glass because it was close to home and they accepted every insurance. I called…read moreto make an appointment for a small rock chip. The receptionist was very friendly and very helpful in finding a time that worked for me that fit into their schedule. I got there and the man who I would have assumed to be the owner came out and took a look at my windshield. My chips were extremely small but I still wanted to get it fixed before it got worse and he said there was nothing to repair but he would fill in the chips for free of charge. I only knew of one but he saw a second one right away. The inside was nice, there was a vending machine for pop and some kid toys. The chairs were obviously old but I was only there for 10 min so it was fine. The receptionist was very helpful also. I asked her for a quote for my moms car and she was glad to look that up for me. When my car was done the man drove it back around front for me and showed me exactly what he did and I was on my way!

Had my windshield crack sealed up and it's near perfect! They know their stuff, I wouldn't trust…read moreanyone else for my auto glass needs.

Everything went well from the first phone call. I really appreciate kind & efficient customer…read moreservice. I had my side window shattered (break in) at a gym. So I was pretty upset. The work is done now and it looks and works great. He offered to come to me but I declined as I'm retired and didn't need this but his business is comfortable and clean with amenities even! Try Glenn's - You won't regret!

I called to get the windshield in my Ram 1500 replaced. Dallas showed up on time and jumped right…read moreinto the replacement. Another guy came to help I don't remember his name. Very perfessional and fast. Don't look past this company, I highly recommend them.

I'm states away from my daughter. She broke down and the shop I called recommended AR Towing. He…read morewas reasonable and arrived much sooner than he quoted. Greatly appreciate him taking care of her and I would definitely call him again in the future

We contacted another company and was quoted 155.00 which we choose. and some how this company got…read moremy information and charged me 230.00. How I found out it was the wrong company is the one I agreed to go with called and said they were on their way. But I said someone came and got it. Yelp sent my information to other companies without my permission! What a rip off