All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

I LOVE this gem of a place! I was searching everywhere for my birthday dress alterations (last…read moremin!) and soooo grateful I found Crown Cleaners & Alterations. Jose and Nena are the absolute best! My dress came out PERFECT and I felt so snatched pricing was very reasonable as well. I'll definitely be back for more!

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

I want everyone to know how amazing this place is. Greta, who worked on my suit, did a fabulous…read morejob. This suit was incredibly special to me because she incorporated pieces from the dress my mom wore at my wedding into the design. My mom passed away a few years ago, so this was my way of honoring her and keeping a part of her close to me. The outcome was so beautiful that I became emotional the first time I tried it on. I want to sincerely thank Greta for the wonderful workI I walked out with a suit that means the world to me, and I couldn't be happier.

While I always want to support my community as someone I was shocked at the pricing for a simple…read morehem and taking in of a pair of pants. I had heard such great things about this place. I know they have to keep their doors open. I just was truly shocked. I am also just not satisfied with the end product? And yes I could have asked for adjustments but I did not have time. These items were needed for an event. I also looked online and it said 3 weeks would be a sufficient amount of time to have what I needed done. And I felt like I was treated pretty coldly when I first came in when I told them I needed the item by a certain date. Told I was "cutting it close". I don't know. Again I really do understand and I'm glad this place exists. I just will not be returning. Especially for smaller Items.

Excellent tailor, pays attention to detail and works fast. Had two jeans altered in the waist, not…read morealways an easy job, and the result was perfect.

Fast and inexpensive. Great service. Will definitely be back…read morewith more alterations for him.

One of the best in the business. Melisa has altered four pairs of my trousers to the perfect…read morelength, taper and cuff... every time without fail. She listened intently and double checked I was happy with everything before I left. She's also incredibly friendly and the quality of work for the value/cost makes me go back again and again. I cannot recommend her enough. She's the best.

5 stars! Melisa Mahof Alterations and Cleaner did an…read moreabsolutely amazing job on my second wedding dress. I had two weddings within 30 days, and I brought my second dress to them for alterations, cleaning, and to have some embellishments added. Melisa and her daughter went above and beyond--when I saw the final result, I felt like a princess! I'm beyond grateful for their attention to detail, craftsmanship, and care. I'll definitely be using their services again in the future. Thank you both so much!

I want to start off with that I didn't end up getting my coat tailored here, and I am sure they…read morewould do an amazing job if I had. This review is more about pricing as transparency. I went in with a wool trench coat that needed a hem, taken in at the waist, and sleeves shortened. She said $150 just for the shoulders to be done, $150 for the hem, and total would be about $500. I had forgotten the price of what the hem was so I asked again, and she changed her mind and she said $200 just for a hem... she changed it from $150 to $200. The coat itself was $270, and it as quoted $500. So I left. I went to another tailor with excellent reviews and she quoted me $80 for all 3 things. Again, I'm sure they would do an amazing job, but I did not like how I was being scammed and this deterred me from ever going back or recommending them to anyone.

Rosario is an angel on earth. She has tailored numerous bridesmaid dresses for me and is always so…read morepatient, warm, and knowledgeable. She is highly skilled and my dresses always turn out flawlessly. To top it off, her and her team are genuinely good people and always make me feel so taken care of. I could not recommend her enough!

Fit n stitches does a wonderful job, I will always go to them when it comes to tailoring /…read morealterations. I recently waited til the last minute to get a bridesmaid dress tailored and they were able to fit me in with a same-day appointment and provided the dress to me within 2 business days during peak prom season. Thank you so much for saving me in a pinch

The quality of alterations is top notch! They are very busy, and the appointment system works…read morebecause it allows enough time with every client, without distractions. The ladies who work there are from different countries, and so am I! I have never seen any of them act in appropriately, they are very professional and polite.

This team quite literally saved the day. I bought the most beautiful beaded mini dress from Europe…read morefor my wedding reception -- but it needed a little extra room in the hips (the "hippy girl" struggle is real). On short notice, they made it happen flawlessly. They let the dress out just enough to keep the pattern intact and even created an alternative bow attachment that made dancing easier. The turnaround time? About 3-4 hours. The craftsmanship? Perfect. Their pricing was fair, the service kind and professional, and they were calm under pressure -- which is all you want when you're a bride. Worth every mile of the drive from the South Loop.

Not a great experience. The staff was friendly but the outcome of the alterations was less than…read moreideal for the price. I had a bridesmaid dress that needed the waist and chest taken in and the waist moved up. The first time I went to pick up the dress, the zipper was completely broken. They fixed that and the second time I went to try on the dress the back waist is completely bunched and not a straight line anymore. For how pricey these alterations were, I was expecting a lot more. Not super thrilled with the outcome.

The absolute best alterations in the city. He is a MAGICIAN and has done wedding attire, difficult…read moredresses, and various items for my entire family.

Held my clothes hostage for a month because of a fire in their plant. Returned them smoke damaged…read morewith missing pieces. Would not take responsibility.

I've only used Star Glo once, so take me with an appropriate grain of salt…read more I brought 8 items for their periodic dry cleaning. It was right before the holidays, so I asked them what day would be good since I wasn't in a hurry. They told me Monday afternoon. Cool, no problem! When I went for pick-up on Monday, I was told all but one of my items were ready. I was told to come back for it tomorrow. So, tomorrow comes and I'm told the final item hasn't been cleaned at all. They wanted my green light to dry clean it (which is prominently displayed on the item's oversized care tag) because they were worried about an aspect of the item cracking or peeling. Look, I've had this item for a decade. It's been dry cleaned multiple times, in two different countries even! There isn't a single indication of cracking or peeling on the part of concern. I was totally baffled that they never bothered contacting me, didn't notify me on Monday and weren't sure if they should dry clean the item I brought to a dry cleaners that clearly says it is a dry clean item on its care tag. If I had been contacted about this before, at least by the Monday I had come to pick it up, I might consider this a sign of Star Glo's attention to detail and would have reflected positively on them. As it stands, waiting until my second visit to pick up my clothing to open the topic felt like my time wasn't being respected. The other pieces of clothing were cleaned just fine, but I'm thinking this won't be a repeat place for me.

The staff are attentive and always greet you with a smile, making drop-offs and pickups quick and…read moreeasy. Clothes come back fresh, neatly pressed, and handled with great care -- whether it's everyday wear or delicate fabrics. Their turnaround time is fast, and they're consistent in maintaining high-quality results, which makes it easy to trust them with your favorite garments. The only reason for giving four stars instead of five is that pricing can be a bit higher than some competitors, and parking can occasionally be tricky during busy hours. Still, the quality of cleaning and customer service more than make up for it. Star Glo Cleaners continues to be a dependable choice for anyone looking for professional care and long-lasting results for their clothing. It's the kind of place where you know your items will be treated with respect and come back looking their best.